1 Star - Please Read Before Calling I normally do not leave negative reviews, but I feel this experience is important for others to know. We initially contacted High Speed Rooter for a simple slow-draining issue. Once the technician arrived, the service price started at $99, which we agreed to. Shortly after, it was changed to $499, which we also agreed to in order to diagnose and address the issue. However, the situation escalated dramatically from there. After two managers came to inspect, we were suddenly presented with repair estimates of $5,500 and then $11,000. The proposed work involved opening walls, digging into the floor, and breaking concrete, which seemed extremely excessive considering we had only called for a slow drain. During the visit, it was also implied that if we did not move forward with their service immediately, the issue could potentially be reported to the health department, which felt unnecessarily alarming and pressured. Instead of agreeing to such extensive and expensive work, we chose to get a second opinion. Another licensed plumbing company came out the following day diagnosed the issue quickly, and fully resolved it for under $500--with no wall demolition, no floor digging, and no concrete breaking required. For additional context, the health department did inspect afterward, and everything was confirmed to be fully compliant and clear. This experience reinforced two important lessons. First, always get a second opinion before agreeing to major plumbing work or large repair quotes. Second, be mindful of the type of company you choose to work with--professionalism and integrity truly matter. Based on our experience, I personally would not recommend contacting this company, as the process felt unnecessarily aggressive and unprofessional. What was most disappointing was that a report was made afterward, seemingly because we chose not to move forward with their service. That kind of response felt unnecessary and unkind toward a local business simply seeking a second opinion. Transparency and integrity should always come first in any professional service. read more

I had a great experience working with Edward and his crew from High Speed Rooter. What started out as what I thought would be a small plumbing job ended up turning into a much bigger project that took a total of six days. Throughout the entire process, Edward was professional, thorough, and kept me informed every step of the way. He always explained what they were doing, what they found, and what the next steps would be, which really helped make a stressful situation much easier. What really stood out to me was how Edward went above and beyond. He helped me with a few things that weren't even necessarily plumbing-related. He helped lift and position my washer and dryer, assisted with getting them hooked up, and noticed some minor issues underneath my kitchen sink that he took the time to fix and make more secure. Those were things he certainly didn't have to do, but he did them anyway. The entire crew was respectful of my home and cleaned up after themselves when the work was finished. Edward was very thorough, knowledgeable, and genuinely a pleasure to work with. Even though the overall cost ended up being a little higher than I initially expected because the job became much larger, I feel that they did a great job and the experience was worth it. I would definitely hire Edward and High Speed Rotor again for any future plumbing needs. Edward is a great guy, very professional, and truly went above and beyond to make sure everything was taken care of. Highly recommend! read more

I recently had the pleasure of hiring Frank to address several persistent plumbing issues in my home, and I couldn't be more satisfied with the service provided. From start to finish, the experience was exceptional. Firstly, Frank arrived promptly at the scheduled time, equipped with all the necessary tools and materials. He was courteous and professional, taking the time to explain the process and answer all my questions thoroughly. His expertise was evident as he quickly identified the sources of the leaks and other issues that had been troubling us. The quality of Frank's work was outstanding. Not only did he fix the leaks efficiently, but he also went above and beyond to ensure that all related problems were addressed. He took meticulous care in his work, ensuring everything was done to the highest standard. What impressed me most was his attention to detail and commitment to getting the job done right the first time. In addition to his technical skills, [frank] was incredibly tidy. He took care to protect our home from any potential mess and cleaned up thoroughly once the job was completed. It's rare to find such a combination of skill, professionalism, and respect for a client's home. Overall, I highly recommend [frank for any plumbing needs. His exceptional service, expertise, and dedication to customer satisfaction are truly commendable. I will definitely be calling him again for any future plumbing work. Thank you, [Frank], for a job well done! read more

"Best Price And Best Work? High Speed Rooter Delivers Both." When it comes to plumbing, you usually have to choose -- affordable or good. High Speed Rooter proved that's a false choice. I got five estimates to replace some seriously old, rusted pipes -- we're talking major corrosion and stubbornness baked in. The quotes came in all over the place, but Manny and Juan Pablo from High Speed Rooter stood out immediately. They came in $200 to $300 less than every other company. Not a little cheaper -- noticeably cheaper. If their motto isn't high speed plumbing, low prices -- it should be. But here's what really got me. Those pipes? I tried moving them myself before they arrived. I'm not exaggerating when I say they would not budge. Not even a little. Whatever combination of age, rust, and stubbornness had locked them in place, I couldn't make a dent. I honestly started wondering if this job was going to take all day. I gave them a mental over/under of 30 minutes just to disassemble the pipes alone. They did it in 15. Beyond the skill, they were just genuinely good people. Punctual. Friendly. Easy to communicate with. No attitude, no drama -- just quality work at a price that respects your wallet. If you need plumbing work done right without getting overcharged, call High Speed Rooter. You won't be disappointed. -- A happy customer who learned the hard way that stubborn pipes need skilled hands -- and the right team to move them read more

I had a very positive experience with High Speed Rooter & Plumbing during a major, unexpected plumbing issue at our home. We were dealing with an older clay pipe system, and the situation felt overwhelming from the start. Nelson was the main person assisting our family, and he made a significant difference throughout the entire process. He was patient, responsive, and consistently took the time to answer all of our questions--especially important as my mother was extremely anxious about the situation. He handled everything with professionalism and understanding, which helped keep us at ease. What stood out most was his ability to build trust. He worked respectfully with my brother, gaining his confidence and ensuring access to the property so the plumbing issues could be properly addressed. That's not always easy, and it showed a lot about his character and approach. Nelson was always available when we called and never avoided difficult conversations. He was upfront and honest, including when we had questions about financing and deferred interest. Any misunderstandings were addressed quickly and clearly. Manny, who was also involved in the project, was equally professional--friendly, approachable, and easy to communicate with. Overall, if you're facing a large or stressful plumbing project, this team is reliable, communicative, and committed to getting the job done right. I'm grateful for their support during a challenging time. read more

We recently had the pleasure of working with Daniel from High Speed Router and Plumbing at our creative studio, GLG Studio, nestled in the heart of downtown Los Angeles. Our building, rich in character but aged, presented unique plumbing challenges that required not just expertise, but creativity and dedication. Daniel was nothing short of remarkable. With an educational approach, he walked us through the complexities of our plumbing system, demonstrating patience and commitment every step of the way. Despite encountering numerous hurdles due to the outdated infrastructure, Daniel's dedication never wavered. He employed innovative solutions that not only resolved our issues but did so in a manner that ensured minimal disruption to our creative space and, most importantly, our clients. The impact of his work was immediate and profound, transforming a potential crisis into a seamless operation. Our clients left happy, and the studio's functionality was enhanced, thanks to Daniel's expertise. His ability to navigate the intricacies of our old building and deliver high-quality results was, for us, a lifesaver. High Speed Router and Plumbing, with Daniel at the helm, has earned our highest recommendation. We are immensely grateful for his service and know exactly who to call for any future plumbing needs. A heartfelt thank you to Daniel for not just meeting but exceeding our expectations! Btw great value, too! read more

The flower bed in our front garden had become a bit boggy/swampy, and after determining that it wasn't a leaky or incompletely turned-off hose, we called High Speed Rooter. They came out and quickly determined that the old main pipe coming from the curb to the house had been damaged and had sprung a leak and that they needed to dig a trench in the lawn to reach it, in order to replace it. We signed, and they came out early the next day to get the work done. That afternoon, they let us know that they were done, but that they weren't going to fill the trench that night, because they needed to be absolutely certain that they'd completely addressed the issue, and that there would be no further hidden leaks before they refilled the trench. They arrived early, checked the status of the repair, refilled the trench and left before I was even up! Sharp, knowledgeable, friendly and honest--High Speed Rooter is staffed with absolute professionals. Call them with the confidence of knowing your plumbing job will be attended to quickly, and done right! If I had to be picky about SOMETHING, then I might say that the refilled trench could have been packed down a little tighter to make it even with the rest of the lawn--but hey, they're plumbers, not landscapers. read more

I cannot say enough good things about this plumbing company. After my grandma passed away, I was dealing with a lot emotionally and had enough on my plate already. They went above and beyond to help make a difficult situation just a little easier. From the very beginning, they were incredibly professional, courteous, respectful, and understanding. They treated me and my grandma's home with genuine care and respect, and that meant more to me than they probably realize. They didn't just come in, do a job, and leave -- they took the time to make sure everything was done correctly and that I was comfortable with the work. The quality of their work was absolutely amazing. They were thorough, knowledgeable, clean, and professional from start to finish. It's not often you come across a company that combines excellent workmanship with such genuine compassion and customer service. I am extremely grateful for everything they did and for the way they treated me during a very difficult time. If you need a plumbing company, **I highly recommend them**. They truly went above and beyond, and I would absolutely use them again. Thank you for not only doing an amazing job, but for showing kindness and understanding when I needed it most. It genuinely meant a lot to me. read more

My sink was clogged, and I needed assistance. After receiving a prompt drain snake quote from Eliel over the phone, they arrived on the same day. Jesus attempted to clear the blockage with a drain snake initially, but unfortunately, it wasn't successful. Subsequently, we opted for hydrojetting, but even that didn't alleviate the issue. Upon inspection, it was discovered that the cast iron pipe in the kitchen was completely obstructed and required replacement. Ekiel effectively replaced the pipe up to the bathroom sewage line junction. Despite these efforts, the problem persisted. They suggested repiping the entire sewage line, but I wasn't financially prepared for such a solution... As a last-ditch effort, Eliel performed hydrojetting through the newly installed pipe, targeting the stubborn blockage deep within, and finally, the drain was unclogged. I truly appreciated their commitment to exploring various options and their determination to resolve the issue. Their service was commendable, and they were easy to approach. I wholeheartedly recommend their services! read more

I thought I have to give these guy a 5 star review, since I've had less than ideal encounters with different builders for additional different appliances breaking down. When a tenant needed a water heater busted late one day with water pouring outside, I called these guys and they were super receptive, even Brenda that took my phone was on top of it. Since I'm not physically there, I requested they provide me a call for any fees and problems they may encounter and they have always been around the dot! Appointments on the dot and even when I requested a phone call when they finish, was done in a timely way. I didn't have to check up on those guys, and they were very professional and took the opportunity to explain the problems, scenario, possible fixes and price ranges I would be expecting. I've utilized High speed Rooter twice now, once a year past for your water heater and a couple of months ago for a little stink leak. I have been very pleased and that I hope they don't lose what they got going on here.Give them a call and I don't think you'll be let down. read more

I recently had service performed by Michael Salas from High-Speed Rooter & Plumbing, and I couldn't be more satisfied with the experience. He arrived within an hour of my call, which was impressive. What stood out most was the clear and consistent communication throughout the entire process. Michael and his team were very professional and treated my tenants with respect, which is extremely important to me as a landlord. He followed through on everything he promised, explained the pricing in a clear and logical way, and even worked with me to get a better price than the initial quote. The work was completed cleanly and thoroughly. He provided photos of everything that was done, which made it easy for me to manage the situation remotely. From a landlord's perspective, this level of service is invaluable. I would highly recommend Michael Salas and High-Speed Rooter & Plumbing to anyone. If you're on the fence about giving this company a try, I absolutely would--and I'd suggest asking for Michael specifically. read more

I don't do Yelp reviews often but I found the company from Yelp so I feel it is warranted. To be honest, I used Google to search for a plumber that I heard on the radio and ended up clicking this one by accident. I was visiting my mother from Qatar for my vacation and military retirement and over the years the trees intruded the sewer system causing a huge backup and flood. The technicians were able to be there in a couple of hours, I was able to setup a next day appointment and Abisai and Mario showed up ready to work. They found the backup, Larry let me verify on the camera what the situation was and the best procedure for repair. Even though I was on vacation and not ready to shell out money for a sewer replacement, I have to take care of Mommy. Workers did the repairs as stated and the company did not hassle over the payment and actually gave a great quote and warranty for repair. I appreciate their hardworking ethics, honesty and workmanship. read more

I had an emergency plumbing issue lately where the water principal moving to the home started leaking. Located High Rate Rooter & Plumbing thanks to those great reviews. The morning after, they came exactly when they said they would. As they dug up the dirt around the main shutoff valve, they found that the leak was coming from between the meter and the valve that required them to dig up the lawn between the house and the meter and then replace the entire pipe.The technicians (Oscar and Cesar) were punctual, professional and courteous, and made certain things were done right. They even fixed my running bathroom free of charge and wore booties until they entered the house. These guys are top notch at what they do, have great work ethic, and I would not hesitate to recommend them to anybody out there. I concur with another reviewers, fantastic service and will definitely use them if I ever have another pipes need. read more

5-Star Review for High Speed Rooter & Plumbing High Speed Rooter & Plumbing provided outstanding service from start to finish. Their team responded quickly, arrived on time, and handled the job with professionalism and attention to detail. What impressed me most was their clear communication throughout the process. They thoroughly explained the issue, outlined the recommended repairs, and kept me informed every step of the way. Their knowledge, courtesy, and commitment to quality workmanship were evident throughout the service call. It's refreshing to work with a company that values customer service as much as technical expertise. If you're looking for a reliable plumbing company that delivers prompt, professional, and high-quality service, I highly recommend High Speed Rooter & Plumbing. read more

These guys are best in the Business. My mainline coming in from the street was what had a leakage.  Eliel was thorough explaining the options and worked with us diligently on the best choices.  As all things, we ran into issues, but Eliel and his team were pro resolving the issues.  I would call on High Speed Rooter for all plumbing issues small and large.  One more thing; the job was done and the kind receptionist's followed up with me, they put a technician on the line with me to give me advice on how to effectively and efficiently recover my lawn, so things can go back to normal.  It was a pleasant experience. These guys are what I call world class customer service. Just call HSR and give these guys a chance if you want a responsible and professional plumbing company. read more