We were extremely fortunate to be given Andy's name by a relative. Long story short....Andy made it his mission to not only fix our recurring issue but go above and beyond to determine the root cause. This diagnosis was something other plumbers failed to recognize and diagnose. A plumber that is honest and trustworthy (not going to take advantage of you), thorough, and highly professional and experienced is huge. Highly recommend Andy and his crew at Peter Lai Plumbing. read more

I called for a small plumbing project and Peter came out next day. He provided me with a great quote that was lower than others. Very friendly and easy to talk with. I would definitely recommend. read more

Peter Lai Plumbing provides excellent service and gets the job done! When I reached out regarding a quote for a valve replacement, they were quick to respond and were even able to come out the same day! They arrived on time and completed the replacement quickly and efficiently. They also provided the best quote so you know you can count on their competitive prices. Thank you again to Peter Lai Plumbing for such a positive experience! I'm so impressed by their service and will definitely be contacting them in the future for other plumbing needs. read more

I experienced a good service from Peter Lai. He came out to install our tankless water heater in the garage years ago. It was a quick and painless process, and he also took away the old, bulky one. Very courteous and good at explaining what needs to be done. Thanks! read more

Peter was responsive, solved the problems I had, and charged a very reasonable and honest price. Will definitely use again.

We recently contacted Peter Lai for a small sink clog. He was friendly, on time, responsive, and reasonably priced. He even showed us how to fix the clog ourselves so I appreciated his honesty and willingness to take on even a smaller task. read more

Superb service and response time... changed entire water heater tank on the same day I called... a week later asked them to clear out our kitchen drain clog, they were fast and timely read more

Peter is excellent. Had everything he needed to snake drain our small pipes. He's patient, friendly, and affordable. With any plumbing issue, I contact him first. I will only go with others if he's too busy. read more

I recently had a water leak coming through the kitchen and couldn't figure out where it was coming from, so I called Peter Lai Plumbing. Kenji showed up on time, diagnosed the issue, and clearly explained what was going on. He found two abandoned copper pipes hidden inside the upstairs wall, and one of them had developed a small leak. He had to cut into the drywall to access the pipes, and then resolved the problem by removing the abandoned lines and rerouting the water line. The work was done efficiently (about 2.5 hours), and everything was kept clean and professional throughout the process. You can tell he knows what he's doing and takes pride in his work. The easy fix would have been to just recap the line again, but Kenji did it the right way by removing the unused pipes and rerouting the line properly. Pricing was very reasonable for the scope of work, especially considering the complexity of locating hidden pipes inside the walls. Overall, I'm very satisfied with the repair and would not hesitate to use Peter Lai Plumbing again in the future for other plumbing needs read more

Good service and fast in responses! I will Recommend this company to those who need plumbing services.

Plumbing issues during the holidays is no joke. After going through 3 weeks of trying to work with 3 different plumbers, no plumber seem to be able to fix my kitchen sink stoppage. When I felt down on my luck, I was referred to Andy Lai by my brother who claims he is the best. I was doubtful since we already had 3 plumbers who already used a snake and hydrojet. Andy and Kenji used a snake and at first it did not look very promising but these guys seemed so determined and didn't want to give up until they tried every method possible. They finally got the stoppage cleared, and it was like the best feeling in the whole world. These guys just saved me $10k worth of reroute/repipe. I nearly cried out in joy. Now I can confirm, they are absolutely the best. Thank you guys so much. If you have plumbing issues and you need a good and honest plumber, you don't have to look any further. read more

One of my longest(well deserved) reviews written, I had a back to back sink from bathroom to bathroom get clogged up, and was unable to snake it. Called a well known plumbing company(4.2 rating on yelp) to repair the issue. Tech comes out, doesn't attempt to troubleshoot the issue, looks at a few things and concludes with upselling a "hydro jet" WITHOUT truly knowing where the clog is. Doesn't turn on any water, doesn't snake, etc. There was a strong upsell vibe without explanation. Charged me a service fee and was trying to get me to place a deposit for the hydrojet service and also said whatever parts they needed to replace would be extra if damaged from the procedure... They took the service fee, I still had a clogged sink, gave me no real diagnosis, and were in and out in 15 minutes... So after that poor experience, I stumbled upon PL plumbing and spoke with Andy and in the 10 minute conversation, you could tell he was a very honest and knowledgeable person. Laid out the potential risks of hydro jetting from roof, stated he will be the one to take on the task himself rather then his employees due to the risk if needed, which is very commendable. His break down was very clear and concise. Gave a very fair price for the presumed "hydro jet" service we needed and we scheduled the service. Fast forward to service day, Andy and Kenji come out to look at the issue and right away they start troubleshooting. Before busting out the heavy equipment, they do there due diligence. They find the clog and actually attempt snaking out the back to back clog unlike the other company, and were successful. In 20 minutes they cleared out the clog, and the hydro jetting was not necessary anymore. Throughout the whole process of it, they wore booties, were very respectable of the house they were servicing, and were communicative as well. When everything was done, they adjusted the intial quote of hyrdro jet, and charged a fair price of what was actually done. 10/10 service all around from Andy and Kenji! After experiencing and seeing so many horror stories with subpar plumbing/trade companies making pricy shortcut repairs and taking advantage of less knowledgeable customers, its a breath of fresh air to stumble across a company like Peter Lai Plumbing. I can not recommend them enough for other people and they will be my go to for any future plumbing needs! read more

Peter Lai Plumbing - Initial problem; other bathroom sink fills sink. Unable to snake easily due to back to back plumbing. - Plumbing Near Me

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Peter and Kenji were very respectful of the situation and did a great job. Fast and efficient crew that are professional from start to finish. Great guys! I highly recommend their services. -Howard M. read more

Kenji is an absolute maestro with the snake! I had another plumber out for a clogged kitchen sink. He attempted to snake it without success, and told me that the problem the original cast iron santee, and would cost $2100 to fix the pipes. Kenji manipulated the snake from a different direction, and quickly cleared the clog which was in between the kitchen sink and the cleanout, and just saved me $2K! From now on, they'll be the only plumber I call. read more

The plumbers at Peter Lai Plumbing are punctual, professional, and were able to diagnose the issue very quickly. They figured out the problem, told me what was needed, and didn't try to upsell me with any extra services. Highly recommended! read more

I've been working with Andy from Peter Lai Plumbing for over three years, and he has provided outstanding service every single time. Over the course of 10 different services, Andy has consistently resolved all of our plumbing issues efficiently and at a very reasonable cost. What sets Andy apart is his honesty and integrity. He never tries to upsell unnecessary services and always takes the time to explain the problem and the best solution. On top of being incredibly knowledgeable, he is also very friendly and approachable, which makes the entire process stress-free. If you're looking for a reliable plumber who truly cares about doing a great job for his customers, Andy from Peter Lai Plumbing is the one to call. I can't recommend him highly enough--thank you, Andy, for all your help over the years! read more

Andy from Peter Lai Plumbing along with John at Bloodhound Leak Detection/Plumbing fixed a pinhole way more than a foot under the slab inside my multi-level house. Andy came within 2 hours after I called him in the morning regarding hot water leaking in the middle level, kind of between a bedroom and the laundry room. Andy precisely located the leak area behind drywall, but water was coming from under the slab, Andy had to called up John to do a thorough leak detection in the afternoon. Andy even went down to the crawl space to inspect all pipes. Andy and John gave me a few options, we ended up deciding to do a spot repair: digging the concrete under a cabinet inside the laundry room. Andy and John came back the very next morning and minimized the damage while fixing the leak in a tight space. At the end, pinhole was found and new copper pipe was replaced. Andy also fixed two leakings in my crawl space as well as some other plumbing issues a few days later, he is truly a great guy to work with. read more

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Andy and Kenji rock! We had several things that needed attention: toilet replacement, faucet(s) installation, tub spout replacement. And we were lucky enough that both of them came to do the work. Both were not only great at their jobs (in my admittedly amateur eyes), but both were incredibly affable humans. Fairly priced and quick at responding. Highly highly recommend! read more

If you are looking for a plumber, you stop here. You found your guy. I'm not knowledgeable about plumbing, but I do know how to use a drain snake, and was able to identify that my problem is my main line discharge line. I reach out a different highly regarded plumber, and was essentially told I had to install new clean outs and was staring down the barrel of thousands of dollars. Course, I expect the dog and pony show, so I get to shopping. Spoke to others, and was told the same thing, varying prices and approaches. And then I call Peter Lai. Andy shows up same day, and says, "Let's try snaking your vent first." This might be common knowledge to others, but not me. Multi-day construction and thousands of dollars dropped to a 10 minute job. Not only did he clear the blockage, when I asked how much he would charge for a new clean out, his price was also the best. I don't know anything about plumbing or my pipes and Andy was the only one to come to my house to offer any suggestion other than new clean out. I found my plumber moving forward. So have you. read more

These plumbers know what they are doing and well equipped. They are very busy but they will work their best to be punctual. Pricing is quite reasonable. read more

Calling a plumber could be stressful. This was absolutely not the case. Had a back up in my system. Explained what occurred via the Yelp message system. Got a reply in approximately 30 minutes.....Which led to some texting back-and-forth and we were able to set an appointment right away. The appointment came right on time during the window as described Did a full system check and was able to explain to me in detail what the issue was Gave a recommendation on what he felt needed to be done and was clear about what was going to happen, and what it would entail with the approximate cost The job was done. The cost was exactly what he said it was, and I do not feel like I was oversold on anything. They do not make a big mess and what little mess was there was cleaned up without any issue. I believe the person who came was named Andy Based on the communication and the price and the job done, I would absolutely recommend them to anyone in the future and I will definitely call them again should I have another plumbing need! read more

Peter was very professional in his communication before coming. His team came promptly and managed to take care of the problems efficiently. He also gave me some good advice. Will definitely use him again!! read more

I did not have work done by them, but I was impressed by their staff's honesty and transparency during the estimating process. I scheduled Andy to come out for an estimate for installing a flow leak detector. Andy was honest that they weren't able to do the work, because of the type of pipes we had. He still gave me an estimated range of costs for the work, told me the risks associated with the task, and detailed potential future issues. This helped me a lot with deciding on other estimates I got. read more

Disclaimer: I did not have work done by them, but I wanted to review my experience with the estimating process. I scheduled Andy to come out for an estimate for repairing my lateral drains. Andy was able to come out and check out the service to see the issues. Andy was honest that they weren't able to do the work due to the size constraints of my home's crawlspace. He was willing to give me an estimated range of the cost for the work to be done which helped me with deciding on the other estimates I received. Andy also presented an cost-effective alternative for descaling the pipes rather than completely replacing the drains which I found helpful as some folks may not have the funds to replace the entire run. Other plumbers did not even mention this or bring it up. I'll keep them in mind for future work that would be accessible to their crews. read more

Great work! Will use again gladly. I had an old gas valve that needed replacement. They were prompt and fixed it.

I requested same day service and they obliged. That it self is amazing but they went above and beyond to help clean and remove the trash. Excellent work and I would highly recommend them. read more

I wanted to get a second opinion as the first plumber I contacted snaked the kitchen drain pipes and stated he would need to descale the pipe in order to shave off the extra buildup inside the pipe due to neglect in maintenance. I reached out to PL Plumbing and Kenji came out to inspect our kitchen drain line the next morning. Kenji is very knowledgeable and since it was working fine, he informed me how to maintain the drains myself to prevent future clogs. He didn't try to upsell me like the first plumber, which I greatly appreciate. I'll definitely reach out to PL Plumbing again for any plumbing needs in the future. read more

Andy helped us in the past with a clogged drain and this time with a slab leak. Again, I can't say enough good things about Andy, Kenji and his team. From the start, it was clear they really know their stuff and are incredibly transparent and honest. They were thorough with the inspection and took the time to explain everything in detail. The crew that came to do the repipe was just as impressive. They were hardworking, knowledgeable, and cleaned up after themselves. It was very obvious they knew exactly what they were doing and were great at it, especially Bao. In the past, I've dealt with all kinds of headaches, but not with these guys. They're absolutely the real deal, and I couldn't recommend them more highly! read more

Andy is the best! Responsive, punctual and honest, he is now one of my emergency contacts because I keep having pluming emergencies at office and at home... save this business because everyone needs a reliable plumber and you don't need to look any further, Andy is your guy! read more

I called for a second opinion on a hydro-jet of my main sewer line and compared to the first plumber I had out earlier in the day the service was outstanding. I felt much more comfortable, the plumber (Andy) was much more knowledgable, skilled, and did not try to upsell me on work that needed to be completed. I am very much appreciative of Andy's work, the comparatively reasonable price, and his candor. Thank you very much for coming out today and helping out on short notice. I will be a repeat customer for certain. read more

Peter Lai Plumbing is my go-to for plumbing services. They've helped clear out clogs and also determined the culprit for slow flushes from one of our toilets that we've been living with for a decade. Andy and crew are communicative, punctual, knowledgeable and act with integrity and honesty. There is no unnecessary upsell with this company. Highly recommended! read more

Andy was very responsive and knowledgeable. On top of inspecting our main sewage line and cleaning it out he inspected every line coming from various rooms in the home and found a leak from one of the toilets and gave us instructions on how to fix it. Andy was very professional and pleasant to work with. He showed up on time and worked very efficient while trying to show you everything that is going on. Highly recommended! read more

Quick response and top-tier service. Andy diagnosed and solved the problem within the hour. This will be my go-to spot for any plumbing related issues in the future. read more

Had a washer delivered last Saturday but could not be installed due to washing machine valve frozen and could not turn the knob to turn off water. Saw Peter Lai Plumbing with good reviews and called after office hours. I am very thankful Andy picked up the call, spoke to him and sent him a couple of pictures, he quoted reasonably and said will arrive on Monday afternoon. Andy is highly skilled and was able to remove and replace the valves quickly. My husband asked him to see if he could also replace the valve on our dryer and he did it and charged a minimal additional cost. All the reviews I read about Andy are true, he is very friendly, personable, highly skilled and trustworthy. We are currently choosing a few bathroom sink faucet to replace for our 3 bathrooms. Will schedule with him again to come do the job soon. He is now our designated plumber and will definitely refer him to our friends and neighbors, no doubt! read more

Really glad that I looked at this yelp pg and hired Andy. I texted him and he was able to answer regarding my request. I'm not the type to write reviews and usually guys don't ;) He's knowledgeable in his trade and a problem solver. His labor quotes are fair. And from the receipt I got, he does sewer, gas and water plumbing. Would definitely get him again if I have issues with those! read more

first time I have ever written about a service received. I can't believe the difference between Andy of Peter Lai Plumbing and the previous plumber I used 3 weeks prior. The other plumber left me hanging with leaks developed a few hours after he left and got larger by the day. I contacted him several times and he promised to come back to fix the leak and to install a new faucet in the kitchen for me, but never came back. Andy came and inspected the leaks and found the problem shortly. He repaired the leaks and installed a new kitchen faucet all with less than one and half hours. I definitely recommend him to any one who needs a plumber. SKC of MP read more

Its been over 4years and I can still rely on Andy! We are out of town and there's been some issues in one of our tenants home and its such a relief to be able to count on Andy! read more

Reviews are accurate. Came in, diagnosed the issue in seconds and gave some recommendations. Will be calling for any future plumbing needs!

Service was quick and to the point. Quality is great and didn't try to sell or charge us for things we didn't need. Andy was very professional but seems like the homie as well. Will recommend to anyone! read more

First word that comes to mind is HONEST. Not many plumbing services can boast of honesty as their business model. Go ahead...read the reviews, do your research. Andy Lai responded promptly to my early morning request. He gave clear and truthful answers to my questions. He arrived at my doorstep within the hour as promised. Cleared my main line backup the traditional way (because that was all that was needed. Contary to what another rooter guardian scam company told me during my emergency at 3x's the amount). Job done in 15 minutes. The other company told me it would take hours but even that wouldn't resolve the problem (they were going to up the price due to unforseen piping problems....do your research people!!). I liked that Andy had his "apprentice" middle school son working beside him during the summer. Always tip the apprentice! in short: HIGHLY RECOMMEND. read more