I had a backed up bathtub with old corroded pipes that needed draining. James Hamilton was able to offer same day service and fixed the issue in less than 15 minutes. What a savior!! read more

My first ever review! I called Western Rooter yesterday afternoon regarding a potential plumbing issue where we had received an astronomical estimate. The very polite gal on the phone scheduled an immediate appointment. Plumbing technician, James Hamilton, arrived right on time today. After crawling under our home, he came back without any terrifying news. He gave us a fair estimate on non-emergent future work that needs to be done that we had already expected. What a wonderful visit with a great guy. Thank you James! We will be using Western Rooter for our plumbing issues. Here's to an honest plumbing company!!! Call them! read more

Mitch did an incredible job installing a new water heater and saving us from potential fire hazard! Our ventilation from old water heater was about 95% clogged with debris and he was able to identify almost immediately and unclog for us. Western Rooter and Mitch have very fair prices compared to other plumbing services we have used before. I'd highly recommend Mitch, as he is extremely professional and very clear with his explanations. I would definitely use Mitch and Western Rooter services again. A+ read more

Pablo was great! He came an hour after I called, was super quick, and really patient and kind with my kids who were SUPER interested in what he was up to :)! read more

The most affordable service ever . Everywhere I called they were trying to charge me over 300 for camera and $1,000 for the jet . He was super quick ,Proffesional and very informative. I will continue to use him for all my future plumbing issues read more

I have called on Western Rooter several times before. Each time the team member responded on time, even a little early, and prepared. The knowledge brought to the problem was solid, and the solution was reasonable, effective and efficient. Let's face it, plumbing will always eventually fail. Western Rooter, and in particular, Alberto H., who has visited my properties multiple times over the years for different issues, has been to the rescue to fix the problem competently and reasonably. I should also say that all of the team members who have worked with me have generously answered questions so that I might avoid future problems, and since my properties abut neighbors, they have always respected the regulations of our HOA. I am grateful I got so lucky to find such a competent company who has serviced my properties well each time. read more

Had a rooter service with James. On time, efficient, professional. Discovered a huuuge root problem. Scheduled a service to replace sewer line. Huuuuge job for James, Felipe and Richie. Added another team to do the liner job. Huuuge job. Total of six guys. Digging of Felipe was impressive. Value? I'm not sure since I didn't shop around but for what I paid, I wouldn't have done it myself. They are great to work with. read more

I needed a faucet swapped out, called around a few different places but decided to go with Western Rooter because of their reviews on quality service and fair pricing. The appointment was easy to setup and Brandon was extremely friendly and helpful. He was able to take care of what I needed, answer all my questions and when I called back for a minor issue after the install he returned and was able to fix it quickly. read more

Had the nightmare every homeowner dreads--a sewer backup at 9pm with a panicked family. I reached out to Western Rooter and immediately received expert advice and helpful tips that eased our fears. By 7am the next morning, Ricky and his team were at our home. From start to finish, Ricky walked us through every step, explained our options, and provided clear recommendations. We chose the trenchless pipe repair, and the entire project was completed in less than 24 hours after the backup occurred. Our family truly appreciated the consistent updates, professionalism, and quality of work throughout the process. We feel confident in Western Rooter and look forward to working with them again in the future. Thank you! read more

We've been with this company forever. That's because they deliver good results every time. Everyone has been good that showed up especially loved the boy that showed up today Carlos. He really knew how to do the advanced stuff and got the bottom of every tiny little issue. Some large some big in a timely fashion. read more

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My dad had a water heater issue, Western Rooter was really responsive and replaced the water heater within a few hours. Christian was helpful and informative. read more

Well, I wish I didn't have to write a review about replacing a sewer line! That said, Western Rooter was terrific and truly impressive. After the first friendly call to them they arrived promptly to assess the unfortunate situation. I was lucky enough to be connected with Elias. He was exceptionally kind, friendly and super patient with all of my questions, explaining everything in detail, sometimes several times. Once he confirmed and explained the scope of the job, he soon had two teams at my home and man, did they get to work! It was really something to witness as they dug and dug and dug through roots and rocks to get to the sewer line to fully assess the issue before progressing with the repair. Long story short-ish, the crews worked well into the evening, erecting work lights to make sure the project was completed the same day. And it was pretty remarkable to see the area cleaned up reset afterwards. We had a small issue with a sprinkler line that had to be sealed but Elias came right back in the morning to take care of it. Elias, we're grateful to you and your team, you did a fantastic job leading them and taking care of a huge issue with minimal inconvenience to our family. We've already used Western again to help out with some smaller plumbing issues inside the home. I would absolutely recommend these guys for your plumbing needs, they tackled a difficult issue head on and did so very efficiently and professionally. Thank you! read more

Some context -- we recently had our dishwasher fixed, and the tech noted that our hot water valve became busted, which greatly impacted the hot water temperature and pressure. Our hot water temp and pressure was completely fine before our dishwasher got fixed, so the valve likely busted while the tech was tinkering under the sink. I initially called a different plumbing company and their intermediary fix as opposed to fixing the valve itself, was to open up the wall and replace the piping to the kitchen sink since their diagnosis was that the pipes were blocked and corroded due to the house's galvanized piping. My initial thought was that there was NO WAY that the pipes decided to completely corrode one day, when it was completely fine the previous day. This eventually led to talks of replacing the entire house's piping, but that will be for another review.. I ended up calling Western Rooter and made an appointment -- Robert was our tech. He properly diagnosed the VALVE issue, gave me a timeline, and quote. He completed the work in a timely manner and fixed the issue entirely in the same day. He did not try to upsell anything. He answered our other questions, took a look at our water heater since it came from the pre-historic era, and gave us an initial estimate for replacement. GREAT SERVICE. We called Western Rooter sometime last year too for a different consultation, and they were the only ones to not make a job bigger than what we actually needed. Look, we know galvanized piping sucks and existed with the dinosaurs, but if we had thousands of dollars to drop then we would've asked for that in the first place. I was blind, but now I see the light -- I'll be hitting up Western Rooter for all our plumbing needs. read more

Certain plumbing problems can cost a lot of money, be them small problems, or big problems. Nothing really seems all that affordable anymore, so when a plumbing issue arises, for me it's really hard to trust that the plumber that I call is being completely honest. So with that being said, these guys really stand by their work and have fair pricing. I hired them to swap out a toilet. After a few days of installation, we had some associated plumbing issues so I called Western Rooter back and James came out and addressed it and took care of the problem, which was incredibly awesome! I cannot say enough good things about James as he represents Western Rooter very well. I would recommend these guys and have saved them as a contact for any future need that I know will happen! read more

I've used Western Rooter to clean out my external sewer line (from my house to the city's main line) due to recurring root intrusion from trees in my front yard. Each time, they have demonstrated outstanding professionalism and efficiency. Their team has the right equipment and expertise to pinpoint the exact location of the problem and quickly resolve it. Derrick Kim, in particular, is a highly experienced and capable plumber. He clearly explained the issue and the available solutions, giving me full confidence in their work. If you're dealing with sewer line clogs caused by roots or other plumbing issues, I highly recommend Western Rooter for their reliability, knowledge, and excellent service! read more

Good service for the house. Odd job that required more professional work. Will definitely recommend them to anyone. read more

I forgot to shout out Daniel Camacho- he just worked on one of rental units and he was communicative and worked efficient to complete the needed work! We are so appreciative of his skills. read more

Walter arrived on-time and was prepared for a complex plumbing job. Before starting any work, he clearly explained his plan for restoring the plumbing in my old bathroom and kept me informed when he encountered corroded pipes. Before proceeding with the additional work, Walter shared options for moving forward and provided an updated quote. This level of price transparency and flexibility is exactly why I continue to book service through Western Rooter. This is a trustworthy company that consistently sends experienced and professional plumbers. read more

I Highly recommend WR and Omar. Called them today last minute to replace our garbage disposal and Omar did a great job for us. Thank you so much for the great service ! read more

Said came by to check out a leak today. Turns out it wasn't a leak at all, but a faulty shower seal. Anyway, he was very thorough and checked everything to be sure. He then showed me the issue and what was causing the water to come up from the floor board. Needless to say we were relieved it wasn't a leak. Definitely recommend this company and Said. If you can ask for him, definitely do that. read more

I major plumbing issues with our home. I requested quotes via Yelp from numerous plumbing companies. Western Rooster the first company to reply and I am glad they did so. After receiving quotes from over six different companies, I made an appointment with Western Rooter to my home to address three different issues. The first time I utilized this company, the service tech arrived fifteen minutes prior to the scheduled time which is a good thing. The tech took a look at the issue and immediately got to work. This project of a very clogged shower drain took all of ten minutes. Next up was repairing a leaky toilet which the tech repaired in ten minutes and last up was replacing a very old, leaking and rusty kitchen faucet. This project took longer (approx one hour) as the tech had to drive to Home Depot to purchase hardware that was accidentally left out of the new faucet package. When all was said and done, I was extremely happy with the complete work. The tech was very professional, understanding and friendly. On another occasion, I had to replace a bathroom faucet which I tried to do myself and was having a nightmare. Rather than break the sink or anything else (which I have been known to do on several occasions), I called Western Rooter to get the job done correctly. A new tech came out and had everything replaced within 25 minutes. Once again, I was very happy and satisfied with the work. This will be my go to plumbing company for any and all future projects read more

Western Rooter - This "monster" was deep in the shower drain and the reason the water would not go down. - Plumbing Near Me - Arcadia, California

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Have used this company twice and had great experience both times. I highly recommend them for your services. They're the best. read more

Received a notice from the city about excessive water use. I asked Western Rooter for some help and within minutes they had accommodated my appointment time of this Friday. Omar called me during my scheduled appointment window and advised that we would be arriving soon. He was able to figure out that the excessive water use was due to 2 faulty flappers in the toilets. He was extremely knowledgable, meticulous, and caring during his inspection and repair. I would highly recommend Omar from Western Rooter for any plumbing issue! read more

My kitchen faucet has been leaking - for months I'm ashamed to admit - but yesterday it got so bad I couldn't put off the repair any longer. Western Rooter came to the rescue!! What a fantastic experience!! Incredible staff, very reasonable prices, and fast service. Can't go wrong! I sent them a message via Yelp about my kitchen faucet leak and also about my bathtub faucet being stiff with decreased pressure. By mid morning I had an appointment for the SAME DAY!! I was so surprised! Their technician, Said, came out and was so kind and professional. Gave his expert recommendations and within an hour, all our plumbing problems were solved! He replaced our whole kitchen faucet and fixed up our bathroom faucet good as new. And I absolutely LOVE the replacement faucet he installed in the kitchen - so so much better than my old one. It's working great and looks so much more sleek! All for very very reasonable prices. All the staff I talked to on the phone, on Yelp, and our plumber Said were so nice and helpful - I couldn't be happier - will definitely be using them again! Thank you Western Rooter!! read more

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Very thorough job clearing our very clogged 90+ feet of drain line under the house. Samuel worked very hard to clear the oil build up alternating between snake and hydro-jetting. Would definitely recommmend read more

Updating this review as the owner issued a full refund and took my feedback into consideration. This does not change the experience as it ended up but I do feel our experience is not the average with this company. On the whole they seem to do great work most often. read more

Thans to western rooter! They are prompt, super clean and very nice people! They replaced my water heater at a very reasonable price and came within 24 hours to get the job done! I appreciate the fact that they did their job promptly and avoided the issue of not having hot water for days. I highly recommend it read more

Western Rooter - New heater heater all new pipes and up to code - Plumbing Near Me - Arcadia, California

We were recommended by a previous plumber Dave who moved out of town. We have been very happy with western rooter. Everyone who has been to our home has been very friendly and very knowledgeable. We had service today and the plumber was awesome. Thank you very much and I highly recommend Western Rooter. read more

When I tell you I've been through months of plumbing nightmares--sewage backing up in my shower, waste seeping from under the toilet, and pools of sewage under my home--I mean it was bad. I needed real professionals, and Western Rooter delivered. From the moment Alex, Chuckie, and the team arrived, they handled business with efficiency, expertise, and professionalism. Alex was outstanding--his people skills are next-level. He explained the issue with absolute precision, breaking everything down so I understood exactly what was happening and how they were going to fix it. He didn't just do the job--he made sure I felt informed and confident throughout the process. Plumbing issues are a nightmare, but when you have a team like this, it makes all the difference. Whether it's a minor repair or a major disaster, I'm convinced there's no job too big or small for them. If you need reliable, high-quality service from a team that truly cares, Western Rooter is the only call you need to make. read more

Plumbing issues are never fun. But, when you have a house full of out-of-town guests and your master bathroom toilet decides to spring a leak and all of a sudden, your guest bathroom tub won't drain, all at takes is one phone call to Western Rooter to put your plumbing back into 100% operating condition! Alberto C. came out and was able to fix all of our problems in record time! He was polite, knowledgeable, and let me know how the jobs were progressing as he worked. Every single plumber I have had from Western Rooter has done an exceptional job in fixing my problems. I am so grateful that this time they sent Alberto C., who was able to get the job done right the first time! Thank you, John Bottala and company, for coming to the rescue once again!! read more

Thank you!! They fixed the issue and although we had some hiccups they were always very responsive to me! Thank you again! read more

Western Rooter has the best employees! I requested a service for toilet and sink issues and Pablo arrived with a smile and got right to work. He was very professional and respectful of our space and informed me about what he was doing to troubleshoot the issue. He then found the root of the issue and was able to complete the job flawlessly. I want to acknowledge Pablo for being so kind, reassuring, and insightful. Once the job was completed he made sure to explain what he had done and things I can do to prevent future issues. Thank you Western Rooter and Pablo for a wonderful experience! Would 100% recommend read more

My bathtub clogged and I couldn't unclog it through conventional methods. Called Western Rooter since I have used their services before and had been satisfied. Kevin and Josue came at the scheduled time frame. They quickly snaked the tub and got my tub unclogged. Fast and friendly service. read more

I smelled sewer gas coming from under my house. I called a large franchise plumber company, whose representative found a sewer line that split when an old repair failed. He took a photo of the damage, and it looked to me that it should be a fairly simple fix. However, this company attempted to convince me that this problem required a complete re-piping of my sewer system and quoted a 5-figure price for the job. I sought a second opinion. I found Western Rooter on Yelp, and noticed the high satisfaction score. I called and got a service tech out to my house a couple hours later. The Western Rooter tech examined the sewer line and recommended repairing the existing line, which seemed much more reasonable than what the other company proposed. The WR tech finished the job in about an hour and at a price much, much less than than the previous company. I'm sold on Western Rooter for all my future plumbing problems. read more

Always great working with Daniel. He teamed with Gabriel, and they did a great job replacing an old copper pipe with a new pipe that needed to be placed underground. I've worked with Daniel before and he always does great work. Thank You Western Rooter! read more

No one showed up during the designated time (9-11). They showed up at 12 after I called. The technicians said that they will email the quote the next day and up to now I have not received it- it's been over a day already. The only thing I received was a rate their feedback/review their service ‍ read more

Western Rooter for the win! What an amazing service they provide. We got a reply from our request and they offered to come and help us right away. He showed up right on time, great communication, so knowledgeable, was able to ascertain that the previous plumbing company was about to seriously overcharge us ($4K) for a non-existent problem. We will be using this company going forward. So thankful for their honesty and expertise! They are sending us an estimate for some maintenance going forward. So thankful for this type of honesty in such highly skilled plumbers. read more

I haven't pull the trigger yet on services, but they definitely put on a great first impression. Friendly faces, upfront price points, plenty of options and suggestions, and they are pretty good about following up on your request. I don't answer unrecognized calls, but even without my confirmation, they showed up ready to work off what was just an online inquiry. I'm about 95% sure I'll call them back when I'm ready to pull the trigger on my root intrusion issues. read more

Good and fast service and follow ed scheduled on time。 next time will call them again

So convenient and friendly. Always on time and they do a great job. Did I mention they are so convenient and friendly? Yes they are.