We were driving down the road when our vans front wheels almost popped off. The guys that built it out didn't put the hardware back on properly and it was extremely unsafe to drive. What to do? Get the wifey to find the closest sprinter expert to us. That would be Lino at west coast sprinter. Too bad it's closing time and he's going home.... but wait he's cool, very cool. He stayed and fixed it at a reasonable price, and got us back on the road within a couple of hours. I've never had service like that in my life. My wife called him the sprinter whisperer. If you have a sprinter issue this is your guy. If I have major work I'm going back for sure. Edit: I just went back and got my van raptor lined. Check it out read more

West Coast Sprinter & Auto - Lino and his crew will get your sprinter sprinting! I mean just look at this thing. - Auto Parts & Supplies Near Me - Salinas, California

This shop has been my go to service for my sprinter. For some unknown reason...Lino is not picking up the phone or returning calls. Go figure. I hope all is well... Lino, if you see this..please have the courtesy to return my calls. read more

I have been able to count on Lino a couple of times to get me out of some difficult situations with my sprinter T1N.. he knows all sprinters inside and out there's nothing he will not be able to help you with. This is one of the few auto shops I have come across that will actually go out of their way to help you. read more

Best place to get anything repairs and upgrades done to your sprinter, highly recommended! read more

West Coast Sprinter & Auto - Service shop - Auto Parts & Supplies Near Me - Salinas, California

My husband and I stopped by the shop to make an appointment to have the alternator checked. We happen to be in our Leisure Travel Van Mercedes Chassis. Jordan said let me take a look. He verified the alternator was good then went on to check the battery and determined it was bad. Said he had a battery in stock and presided to fix it right there on the spot. Can you ask for better service? No! We were out of there in less than 30 minutes. And I am aware we happened to be there at the right time but we appreciate the fast service. West Coast Sprinter exceeded our expectations. read more

avoid at all cost. The owner.Lino smeared oil on my differential case and offered to replace the seal and fix it for me. I declined when I got home. I van wiped off the grease oil that he had smeared on it with a rag and mysteriously has never come back. He was telling me to have the van hooked up to his computer to diagnose the problem. I declined later in his shop. I noticed he has signs that say he charges $500 to do a diagnosis check. This guy should be shut down. Then when it came to pay my bill. He tried the overcharged me by adding one hour to the labor chargeThen if things couldn't get any worse when I was getting ready to leave. He took a picture of me in my van. He said he likes to know who he's talking to when customers called back. My initial reason for taking the van. There was to replace the engine wiring harness . then he told me that I should replace a couple of belts (serpentine belt -water pump belt) which I agreed to do. my next course of action is. I'm going to take my sprinter van to a Mercedes dealership and have them verify if all of the work that I paid for. Was actually done. read more

When moving out of my apartment our car broke down. Lino went above and beyond working late on a Saturday to fix our issue within the day so we could finish our move. Not only knowledgeable and hardworking, but a very kind guy. Thank you! read more

Early this year my wife and I bought a 2009 Winnebago ERA 170 RV -- a Mercedes Sprinter 2500 build (318 CDI, pre-Bluetek), with 66K miles in good condition. But it had a curious uneven whirring / whining / warbling noise underneath, mid-vehicle, not strictly engine- or ground-speed related. I first Yelped a well-reviewed mechanic not far from where we store the rig in Hayward (Mangale Motors). Good people -- their initial diagnosis was driveshaft or differential, but their lifts don't accommodate tall RVs so they said they couldn't narrow it down further. After calling several MBZ dealerships and visiting one in San Jose, I read West Coast Sprinter's many 5-star reviews and decided the 90-mile drive to Salinas could be worth it -- and it was. Rito, a senior mechanic, test-drove the rig with me. He confirmed the noise pattern and started searching for the source. He found an almost completely-worn-through transmission mount, which had affected the driveshaft's front carrier bearing, but after replacing both parts the noise was still there on test-drive. It was late in the day so they gave me their fun VW GTI loaner car to drive home to SF overnight. The next morning Lino called and said they had put several "Chassis Ears" microphones underneath, including on the rear differential housing, and conclusively located the "crying noise" within the driveshaft's rear third. He happened to have the needed piece in stock from one of their parted-out Sprinters (an advantage of a specialized shop), and installed it -- problem solved. Lino's crew lives and breathes Sprinters and Promasters. WCS has been in business 12 years; Rito has worked there for 8. Good vibes and professionalism all around -- we'll definitely make the trek to Salinas whenever our rig needs work or preventive maintenance. read more

West Coast Sprinter & Auto - West Coast Sprinter yard - Auto Parts & Supplies Near Me - Salinas, California

I have been dealing with this company for five years. I am finally fed up with overpaying for parts and labor. I have owned three sprinter RVs over the past five years . My recent transaction was a starter, a fuel filter, and a battery. I totaled the parts and I was overcharged three times more than what I could've got them for myself.. also Labor for changing a battery, a fuel filter and changing a starter was $650. The job probably took all of two hours to complete. this place is very overpriced and there is one mechanic and the owner is running around in Salinas all day. I will never take my vehicles there again it's a rip off. read more

Would put negative stars if I could. Worst car experience ever. If you are a girl or somewhat unknowledgeable about cars, do not go here. He will charge you thousands in unnecessary repairs. He lies, says things are broken that are not, does not put the brand of parts that he claims he does and breaks things and doesnt fix them. He is not an honest person. If you go here ask for the broken parts and verify that he used the brand of parts he charged you for on your car. Try specialized auto in watsonville instead. They have a big enough lift to work on sprinters. read more

I've got a 2006 Dodge sprinter Mercedes Winnebago RV. I love it but nothing but problems for the year and a half I've had it. In and out of several shops, nobody could figure out why it kept having problem after problem. I took it to West Coast sprinter, and I think they could have fixed it in their sleep, one of the most knowledgeable sprinter experts on the planet! I will be stopping by there at least once a year for a tuneup, amazing work, attitude and reliability with these folks! read more

Our Sprinter check engine light came on during our west coast RV trip. Drove into West Coast Sprinter and was promptly attended to by Lino. Back on the road within an hour. Can't thank Lino enough for taking care of the problem and getting us back to our vacation. read more

This is probably the most knowledgeable Sprinter shop you'll ever find. The manager Lino is just a genuinely good guy and he lives & breathes his Sprinters. My '03 T1N Sprinter sputtered out just as I reached Main Street on Salinas while traveling North on the 101. After repeated stalls, I limped into a shop who could not diagnose the problem. Many phone calls later, I resign to calling AAA for a tow to the Dodge dealership, only for the tow truck driver to recommend Lino's shop instead. Instead of being wary ("Oh, he's just funneling business..."), I went with it and it was the best car care decision I've ever made on the Sprinter. Together we figured out that it was my EGR valve, a known failure point on the 02-03 models. The internal valve rod had just snapped, failing the valve in the open position. Result? Fuel-air mixture too lean and engine stalls. Luckily the shop had a lightly-used salvage unit in stock and incredibly, I was back on the road within several hours. During the installation, we talked lots of shop. I've studied up these models quite extensively and he had an answer to all my questions for these quirky machines. This guy is a true Sprinter master! read more

When you're on the road miles from home with your family and your vehicle starts failing it's nerve racking. Luckily when this happened to us we found Lino and West Coast Sprinter. Within hours we were back on the road again with our sprinter running better than before. You can breathe a sigh of relief when you pull your Sprinter on Lino's lot you will be taken care of. Thanks West Coast Sprinter! read more

This is a great guy with a great shop and he really knows his sprinters. Fair price and amazing service. I plan to make an appointment and go back even though he is over 100 miles away. He's just that good! read more

These dudes know their way around a Sprinter Van. Best I've found in the SF bay area. Super deep knowledge of all models of the vehicle. They went through my whole suspension and got the girl floating on clouds compared to the wobbly mess she went in as. Also fixed a few weird issues with my heat and lighting that only a deep knowledge of the vehicle could figure out quickly. Also super responsive on the phone and fast friendly service. Couldnt be happier. Highly recommend. read more

Lino runs a quality shop. I've had my van there twice. Both times he has performed the work in the agreed time frame and for the agreed price. The work has been professional and he's easygoing and fun. We are so lucky to have him here on the central coast. The alternatives in the bay area would be an hour and a half away and considerably more expensive. Thanks Lino! read more

Super friendly, helpful, and knowledgeable. We take our Sprinter here all the way from San Francisco because they are the best in our experience and very competitive on price. Recently replaced a DPF on our 2011 for thousands cheaper than the dealership. Also installed a number of suspension upgrades that have made a huge difference! You wont regret using them for your sprinter maintenance and repairs. read more

West Coast Sprinter is the place to take your Sprinter van. Lino is super knowledgable and will give it to you straight. He is one of the best mechanics I've worked with and every time I drop my rig off I know it's going to be done right. After spending months searching for the best option to replace my engine I came across Lino via word of mouth. He found me a brand new engine cheaper then I could find a rebuilt one pretty much anywhere in the US (I searched far and wide). Engine sway in 2 days! From there I've been going to WCS for the last year from regular maintenance to repairs. Such a relief finding Lino, especially in the Sprinter game. Lino is just a good guy too. Seriously worth the drive to Salinas for a reliable Sprinter mechanic. read more

Can't say enough good things here. Lino and his team know everything there is to know about Sprinters and are super helpful. I called them up and they were more than happy to talk about everything going on with my van and came up with a solution that worked really well for me financially. During the work Lino would keep me updated with everything going on, and they were super fast on turn around (engine swap in 3 days!) I will definitely be bringing my van back next time she needs service. read more

If you have a sprinter don't take it anywhere but here. It's hard enough to trust giving your vehicle up but even more so when it's your conversion camper van. Lino(the manager) is my go to guy. I called and he got me in the same day. I drove from Maine to San Diego and he was my first stop. At first I was hesitant about the reviews because they were so good but they are legit! I drive from SD and SF to this shop, lots of guys drive from SF or even Big Bear to see these guys. Lino's not only an expert on sprinters, this man lives and dreams sprinters read more

We were driving north on 101 about 10 miles south of Salinas in our Mercedes sprinter motor home when we lost all power - could go about 20 mph max. After MANY phone calls we were referred to West Coast Sprinter. It was about 4:30 Friday and these guys were great. They diagnosed the issue, ordered the part (egr valve) and had us ready to go Saturday morning. I also had them do the first 10,000 mile service while waiting for the part. If you have a sprinter we highly recommend this business. We will be back for future service even though we don't live in Salinas. read more

Extremely knowledgeable - he diagnosed the problem within a few minutes and had us on our way quickly. Highly recommend!

All the five star reviews are true! These guys know everything about Sprinters. Super friendly, well priced and trustworthy. Came through Salinas from Tahoe with tire and alignment problems and they got me back on the road that day. read more

We have been to half a dozen other sprinter mechanics around north america, and trust me when I say there is no shop that has more sprinter knowledge than here. The Owner Lino is genuine, honest, and an all around stand-up guy. No matter where we are in the world, we'll be taking our sprinter van to his shop. read more

These guys are game changers....I found West Coast Sprinter and owner Lino M while researching service options in the Salinas area. My needs were somewhat unique I'm female traveling alone and I had a short period of time to run a full safety check and get me back on the road. Lino and his team went over the service plan including estimates (time and $) for my "what if" scenarios (need brakes....) All through the process they kept me updated and were able to fix all the issues identified immediately. I mentioned to Rito that my swivel seat was broken, not expecting he would look at it but he resolved the problem with a simple cotter pin. A simple fix with huge impact that likely would have gone unaddressed at a dealership. Rito is the most customer focused gentleman you will ever come across. I rate West Coast Sprinter highest on my loyalty scale. Will make a point of stopping in when coming back through this area. read more

Very nice and seem experienced. Expect to pay $500 for basic Sprinter oil change and fluid top off.

We always take our Sprinter to Lino, whenever possible. Our one trip to the dealer was expensive and we didn't feel confident that they really knew what makes Sprinters tick. Lino knows everything about Sprinters and delivers timely service at a great price. We feel lucky that we found him. read more

These guys are great. They have been super flexible with hours to meet, are the most knowledgable sprinter mechanics I've ever spoken to, and the number one priority for the guys there is customer satisfaction and the quality of the work. We had our van there due to a check engine light and a pesky software glitch. Our local shop could not reset the computer, and couldn't diagnose the problem 100%. Lino diagnosed the problem, updated the software, and even took the time to talk to us about some future work we expect to need on the van. I will be bringing our van there for all future jobs. Thanks! read more

If you're looking at this shop, chances are you own a Dodge/Mercedes Sprinter and know how hard it is to find a good one for these special vehicles. We purchased a used Itasca Navion RV on '06 Sprinter 3500 chassis, obviously after 10 years needing much overdue maintenance! After researching the Bay Area we found these guys were very professional and knowledgeable. The local Mercedes dealership who doesn't work on diesel Sprinters recommended them as well. Also discovered our local county Dodge Sprinter emergency ambulances get repaired here when their own company mechanics can't fix a problem. After meeting Lino & Rito, it was obvious these guys were very experienced with all issues, repairs & improved upgrades for various models of Sprinters. They do the work themselves so there's consistency with who's repairing the vehicle, not 10 different mechanics on any given day you show up. Stock majority of their parts and know exactly where to get the "right special parts" to finish the job quickly. You get what you pay for and their prices are more than fair, definitely competitive and way better than any dealership. What's worth your money is the experience they offer with everything Sprinter....motors, transmission, electrical/sensors, turbos, suspension/steering, brakes, cooling system, after market accessories etc. I know because I had all these services done......they'll tell you what's needed, what works and what doesn't work, what's worth upgrading or where to save your money on garbage. They're pleasant guys, so much that I don't hesitate taking my 2 year old daughter along to the shop. A good mechanic is like a good doctor, when you find one you stick to 'em! read more