This happened about a month ago, and we are still disappointed by how the situation was handled…read more My parents are Mexican and are not fluent in English. While trying to communicate with an employee named Kevin, he was extremely rude and told them to "speak English." The way he spoke to them made them feel singled out and disrespected because of their language and background. My parents were so uncomfortable with the interaction that they decided to leave the store. Other employees were present and witnessed what happened. We contacted O'Reilly corporate to report the incident and gave them an opportunity to address the situation, but after about a month, we still have not received a meaningful response or resolution. Regardless of what language a customer speaks, they deserve to be treated with patience and respect. This experience was unacceptable, and we will not be returning to this location.

Giovanni was very helpful and stepped out from behind the counter to help assist me in finding the…read moreright lights for my car on the computer

Great place for automotive paint and automotive parts. At Elmer, you always get a great deal and…read moreget to talk to the friendly staff...

I am happy to say all the folks at Elmer's Auto Parts made my day not only did they have the…read morebattery my car needed, they helped me to my car, and offered me a cup of coffee. No very many home town businesses left in town. Love supporting local.

This review is on customer service…read more Gonzalo Munoz earned 5 stars on all my visits!! He is the friendliest, most helpful person working here. He looks up and smiles at customers as they walk in. He's there ready to work!! All the other guys Look mad!! Lol!! Every time I walk in they put their head down, look at the computer or whatever and ignore me. They make me feel uncomfortable each time I walked in there. Yes I'm a women Yes I know some things about parts and repairs. That doesn't give them the right to give me, the customer who helps put food on their table by using the business, a cold shoulder. Maybe they're unhappy working there and need to find a job out of public contact!! Aren't the employees suppose to be representing Alpha and pushing products out the door by being friendly and welcoming to all clients?? I think it's time for a company meeting on customer etiquette. Thanks again Gonzalo for your welcoming presence and your helpful attitude!

I went to ask if they had a front bumper for my 1970 f100 and the young man Junior at the desk gave…read moreme a price on a new bumper and an option for an original one. He said they could get it from San Jose within 3 days and it was half the price of a new one. I ended up buying the original used bumper and was happy that I was able to find it. Junior said they located it in San Jose but he didn't give me the information for the place. Anyway I was happy with their service and the fact that he took the time to search for an original. I'll definitely return in the future.

Coast Automotive Warehouse is always my first choice for my auto parts They are all friendly,…read morehelpful, and ALWAYS know and have what I need.. And since I am female and know nothing about car parts, this is a huge plus..Also a huge savings for me.. Kathy Hemenway

Was referred to Coast by a friend and have never looked back. These guys are knowledge and will…read moretrouble shoot your needs. So tired of the big box auto parts shops that didn't know any thing beyond "what the computer told them" and not having anything in stock.

I had the pleasure of working with Rob on my 2019 Toyota Tacoma. I had to get it all set up with…read moreairbags air, compressor, winch, and front bumper to go on an off-road trip. Rob and his crew did an amazing job on installing a Lauren winch 12,000 pound with a steel bumper custom airbags and an ARB air compressor under the hood to inflate tires for off-road use. Everything was amazingly done very well and has been tested in the off-road of California and now Nevada. I thank them very much and would recommend these west for any installs for anything if you want to upgrade your Toyota Tacoma. give Rob a call.

The owner Ron was very personable and informative. They have a lovely waiting are where I could get…read moremy work done with wifi. I also appreciated the clean and spacious bathroom. The high was done speedily. Good job!

Great place to get your used auto parts Mario is there Tuesday thru Saturday, He is the one to deal…read morewith Do not bother to go Sunday or Monday

We would leave NO Stars if we could!!!!! My Father called…read morePick and Pull to remove a truck he had, they had refered him to this place, the person that made his appointment for Monday between 8-12 didn't take down his phone number right and cancelled his appointment. When he called Monday afternoon after 12 (because no one showed up) about it they told him what happened and wanted to reschedule him for today Friday for 12-4 slot. My father owning a business wasn't happy that he had wasted half of his Monday and Now Half His Friday to no avil, but okay-ed it because he wanted the truck gone. When he had called them to confrim that a person would be here by the 4pm limit, the woman told him yes the driver would be there... 4 o'clock came and went with no one coming, when my father called again they gave him the run around til he hung up in fustration. When I had a car removed it was the same people and they let my husband sign the pink slip and go to work, but they told my father that he couldn't do that... My father didn't give a damn about the money he just wanted the truck gone. So Be Careful with this place.

One - unprofessional personnel Two - substandard Products…read morethree - personnel not fluent in English in all departments. In short, run don't walk away from this business there are far better parts houses in Salinas

This business, goes above and beyond in terms of service and taking care of customers. The roof…read morerack for my Honda Accord arrived one day before my scheduled departure date for a 10-day road trip, When I drove in to the shop to pick up the rack, I asked Miguel for tips on how to install it. He did more than give advice. He took time out from his busy day to help me install it. Actually, he installed it. I watched mostly as he explained how the system worked. It was a tough install. The written instructions were sparse to say the the least. Miguel had the patience of a saint and took more than an hour of his time to overcome several obstacles to finally get the job done. I drove away a very happy customer. I highly recommend GC Performance for any and all of your automobile accessory needs.

You can check online to see if they have what you need usually for some things you have to go in…read moreperson. The employees are nice but the customer's are even nicer. I have had someone take car seats out of a wrecked car for me someone else took the windshield wiper and the rear light off a car for me. I've had Men loan me theit tools, etc. Not surprisingly, it's usually the Mexican man who aremost helpful.

Very relaxing setting to have a self serve parts store - you can smell the ocean air and view a lot…read moreof nature and trees in the surrounding areas. Also, there are lots of cats in the yard - that can be an amenity if you like four legged furry friends. TDI jetta and a B4 Passat wagon... a w123 - all good stuff and very hard to find. Grabbed some bits and pieces for the cars - and even my w210. Went before all the recent rain - thats really the thing to do especially if you want interior parts. Let me tell you the cars on the yard can get funky real fast if they have wet interiors. Its not for the faint of heart. Roll up your sleeves, have some decent shoes your not too concerned about and bring more tools than you think you will need. Professionals have their pack out on wheels. I'm not to that level (yet). I enjoy tinkering with cars and its a good hobby I suppose. I don't know - free time becomes less and less... And Mr Moose is getting needy for attention. Prices can get a little steep. If its a small part where shipping isn't such an issue check ebay first - especially if your comfortable with taking the part off already. Overall better selection than bay area yards - worth the drive. If you have big ticket items maybe wait for a half off day.

One of the bigger stores with bigger inventory. Easy to get in and get out. Really clean store and…read morethe guys help got u out quick

My old review was 5 star. Something drastic changed there recently. Revolving door of employees…read more Less helpful. Everyone seems scared to even talk to you. Bummer. Not that long ago it was the best in town.

Yesterday evening 09/09/2020 at around 5:30pm I had a wonderful experience at this Auto Zone branch…read morehere at 1488 N. Main St, Salinas, CA. . I went in with the intent of buying brake pads for my 2017 GMC Acadia expecting the normal service from a store clerk. What I received from this specific employee was far from normal. Her name is Alma B., and she is a very exceptional worker in my eyes. She greeted me with a very positive attitude as I got to the counter, and from there the customer service was very great the entire time. Not only did she ask me questions about my vehicle and my intent of repairs, but she gave me so much information that I know for a fact I most likely wouldn't have gotten from the average employee at any given auto parts shop. That is because this wonderful woman was far from the average. She informed me about a discount promotion package that would save me money, and she also asked me if I had the accessories needed for the repair job based on her experience of customers with this same type of problem. In my 5-year history of buying brake pads at auto parts stores (and I do buy brake pads more often than the usual customer being that my occupation as a newspaper carrier involves driving nearly 100 miles a day all year round on a stop-and-go basis), I cannot recall once of an auto parts employee EVER asking me if I had the accessories needed for my repair job. That alone shows me that she really CARES for the customers. I also had a check engine light problem, and she gave me the diagnostics reader sanitized and all ( let it be known that employees aren't allowed to do the reading in the car themselves during this time due to COVID-19 precautions) . I went to my car, got the reading, and brought the reader back to her.....there was a glitch in the system, but Ms. Alma B. was very resilient in getting me the meaning of the code and problem by going to another employee computer and getting the reading from there. I can tell you that the average worker would have probably not made that extra effort, but like I said before, Alma B. is far from average. Also, if I am correct, I think I overheard her and her coworker talking about going on their lunch break at the time she was serving me. It sounded like her lunch break had started in the middle of her serving me, and yet she still stayed behind to ensure that I was well taken care of. I tell you, this lady was very professional, very full of productive energy, and very beautiful as well even behind a face mask. I just want to say that if her supervisor and superiors are reading this, let me officially state my strong opinion that this woman well deserves a raise. Ms. Alma B. (I don't know her last name, but that was the name I noticed on her tag). Please please please give her a substantial raise; she literally served me with much perfection, and the most ironic part of it all was that it looked effortless, which tells me that this is her natural self!! No gimmicks and no faking it. That is a person I can truly trust and would come back to make my purchases much more often at this store and yes, this branch. I took the time to write this long review because I don't mind giving credit where credit is due, and it is definitely due here in my experience with Alma B. and this Auto Zone branch. Wonderful job Alma! God bless you and your family during this pandemic and God bless your Auto Zone team!! -Jason Hollister Gonzales, CA

El vato me vendio spark plugs ke no heran ke porke "la systema dice ke si puedes ponerle de este"…read more Pues el coche me salio con un misfire/check engine. Despeus de desarmar todo y luego armar todo y regresar a la tienda y luego regresar a la casa desarmar todo y armar todo. Si tenia un dolar por cada vez ke este autozone me vendio partes equibocadas todavia estaria pobre pero tendria dinero pa un uber porke estos vatos me dejan sin coche. Cuando regrese una vez me dijo uno ke "quien te vendio este parte?" Se enojo cuando le dije "pues tu guey quien pinshes mas ni modo kel drogado atras de la tienda." Ya el pedo esta arreglado pero en este autozone puros "no sabo mi pata derecha de isquierda"