One - unprofessional personnel Two - substandard Products three - personnel not fluent in English in all departments. In short, run don't walk away from this business there are far better parts houses in Salinas read more

This business, goes above and beyond in terms of service and taking care of customers. The roof rack for my Honda Accord arrived one day before my scheduled departure date for a 10-day road trip, When I drove in to the shop to pick up the rack, I asked Miguel for tips on how to install it. He did more than give advice. He took time out from his busy day to help me install it. Actually, he installed it. I watched mostly as he explained how the system worked. It was a tough install. The written instructions were sparse to say the the least. Miguel had the patience of a saint and took more than an hour of his time to overcome several obstacles to finally get the job done. I drove away a very happy customer. I highly recommend GC Performance for any and all of your automobile accessory needs. read more

On July 17, I went into this shop because the guy from the Salinas Jeep dealership recommended them to me. I need the door trim for my car and I happened to be in the area. I spoke with Miguel that wrote the order and another guy confirmed that the merchandise would be delivered to me. I paid $13.11, a $5.00 delivery charge was included. I was told that it would arrive in a week, but no such thing. I kept calling the store because I live in Sacramento and a few times I spoke with a woman named Elizabeth. Finally, after 2-3 weeks of hoping and calling them, I spoke with Miguel and he stated the package was shipped via USPS. I was never given a tracking number. He told me the package was delivered to me already. He then put in a dispute with USPS and said he couldn't give me a refund until USPS responded. I work for the State of California and I am appalled that shops like this make their money ripping off female customers. My next step is to contact the BBB to put a complaint. It is not about the money and more about their customers' service and store policy. I don't care how many good reviews they get from other customers because my experience has been horrible. Yes, there are too many good car shops that sell accessories that treat their customers with respect and dignity. read more

Owners are not professional. Poor quality of products. Absolutely no customer service!!! I purchased a set of led bulbs for my license plate. After very few months, one failed. My Accord has two. I've purchased miscellaneous items from this store in the past. Never had any issues. Walked in and showed them one had malfunction. Then the integration started by the owner. We are talking about a single tiny led bulb. That most likely cost them cents. But still I got integrated. Who sold u this bulb? We are the NEW owners over a year! We don't sell this here. No other woman works here but the other owner! Again, all for a tiny license plate light. I didn't have my receipt on me. I wasn't asking for a refund. I wasn't asking for handout either. Just a replacement, since I only had it for a short while. Since both owners were denying they sold me the product. I told both owners that it was bad business. As I was walking away the female owner. I believe her name is Elizabeth yeld from behind the counter. " WELL, YOU SHOULD HAVE HAD YOUR RECEIPT. Wow I said. Walked to my car. Found the receipt in the glove box. Went back in the show them proof. I purchased the light sometime in February. So it was 6month. Not a year. Yes, indeed they sold me the lights as they were claiming I didn't purchase from them. At that point the male owner then toss a replacement set on the counter. NO Thanks I told him. I just wanted to show you. That u lost a customer over a tiny led bulb that cost u a few cents. I can only imagine if u purchased a higher end product. What type of customer service you will receive if something goes wrong with the product. They need how to learn to treat the thing that's keep them in business. Their customers! Do you self a favor. Order from a website. They stand behind the products they sell you. Not this place. Poor quality. Poor customer service. Avoid this place. read more

I dnt usually write reviews but when we were looking for parts for my tacoma, I shopped around town, this place was the last stop. I had several items i wanted add to my truck. The younger guy there explain with detail what brands were better and what will fit my truck. He was very patience with me. So I purchase my bed cover there and the part was there the next day. They offer me to install it for free. You cant beat Free. Few weeks later I wanted to lift my Tacoma I went to ask about it and again he Explain in detail what brands are out there and what will work with in my budget and of course quality. He gave me a price installed and aligned several hundred dollars cheaper from other shops in Salinas, and believe me i shopped around. My tacoma came out amazing! Last I went to purchase some power step and this time a Lady help me out explain with detail price and installation. She was very nice and helpful I didn't know if the power boards was the option i wanted to go with. So I left to shop around and other shops were very short on answers when you have questions about warranties and prices. I shopped in 3 places got same response in one place they told me to google my questions, and when i was ready to go back. Not going back their again. So I went back to G and c after a few days. Spoke with the lady again and order them. They came out awesome. Their super nice to customers, and they never pushed me into buying anything. They were super helpful. They gain a customer for good. Highly recommend. read more

GC Performance Auto Accessories - this are my boards - Auto Parts & Supplies Near Me - Salinas, California

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I been coming here for years to buy parts for my car. Great Friendly personal. I get my items install there and they really know their stuff. Prices are always good that why I keep coming back. They always com thru with my parts and with work. Great place. They have never disappointed me. read more