I had the pleasure of working with Rob on my 2019 Toyota Tacoma. I had to get it all set up with…read moreairbags air, compressor, winch, and front bumper to go on an off-road trip. Rob and his crew did an amazing job on installing a Lauren winch 12,000 pound with a steel bumper custom airbags and an ARB air compressor under the hood to inflate tires for off-road use. Everything was amazingly done very well and has been tested in the off-road of California and now Nevada. I thank them very much and would recommend these west for any installs for anything if you want to upgrade your Toyota Tacoma. give Rob a call.

The owner Ron was very personable and informative. They have a lovely waiting are where I could get…read moremy work done with wifi. I also appreciated the clean and spacious bathroom. The high was done speedily. Good job!

I purchased an Africa Twin almost a year ago and it was a great experience with Rob and JT. I…read morerecently found the right switch cluster was lose and vibrating. I took it to San Jose Honda GP Sports and they said its not covered under warranty. I went to Hollister Honda today and they fixed it right away!! Rob and JT were fantastic as usual and I met the owner who went out of his way to explain they will always look after their customers!! I am so impressed with this business I recommend everyone go there for a bike or a side by side!!

If you're considering selling your motorcycle on consignment through Hollister Powersports, I'd…read morerecommend looking elsewhere. Before they'll accept a bike on consignment, they charge $200 for a health and safety inspection. My 2018 Indian Scout Bobber had fewer than 4,000 miles, was in excellent condition, and passed that inspection without issue. After my bike sat on their showroom floor for 10 months, I received a call saying they could no longer sell it unless I paid approximately $700 to replace the fork seals and another $150 for a new battery. The battery recommendation made no sense because I had installed a brand-new battery only a month before dropping the bike off. It also appears the battery was never kept on a tender during the 10 months they had possession of it. When I picked up my motorcycle, I discovered a large scratch on the top of the rear fender that was not there when I left it. They denied any responsibility. To make matters worse, they still tried to charge me to replace the battery before releasing my bike. Overall, I left disappointed with the communication, the care taken with my motorcycle, and what felt like unnecessary repair recommendations after almost a year of waiting. I would not use their consignment service again.

Recently took my 2024 Ford F-250 Tremor to get a 3" lift and slapped on 37 inch tires and 18 inch…read morerims and could not be happier. Rides really smooth and the work was done clearly with quality. The staff/Owner also follow up with you after the vehicle is done and show how much they want you to be happy with their service. 10/10 Recommend and will be back there with future upgrades ~Jordan Morales

Save your money and avoid this shop. The owner, seems more focused on making money than doing…read morequality work. As long as the suspension gets installed, that's all they care about. They only offer a 30-day labor warranty, which honestly says a lot. Seems like they already know customers end up coming back with issues. I took my truck in and the "techs" installed the tie rods incorrectly -- literally backwards. This could've turned into a serious or even fatal problem if I hadn't caught it myself. I called the shop explaining my truck was driving incorrectly and something felt off. Instead of taking responsibility or trying to help immediately, the owner told me to bring it back in 5 days because they were "fully booked" and had no time to look at it. Very disappointing experience overall. Poor workmanship, poor customer service, and safety clearly isn't a priority here.

Excellent work !, Excellent customer service! Very easy to work with .Very transparent about work…read morerequested to actual need. Fair pricing.

I called and asked how much to rebuild my alternator for 99 Toyota Solara V6 and was quoted…read more$138.95. I brought it to Osuna instead of Gilroy Generator & Starter Inc (they quoted $145) but since Watsonville was closer and cost less, that made my decision. Had someone pick it up today with my card and they charged $181.54. They questioned it and the response was, it cost $175. Which was the total before tax. They'd called to say it was ready for pick up without mentioning that it was more than the quote. I won't use them again and I won't be referring them to anyone since they don't honor their quoted price.

Exceptional service from the team at Bill's Monterrey Custom Motorcycles. We picked up a nail in…read moreour front tire while riding down the coast and were incredibly fortunate to find this shop. They got us in quickly, assessed the problem, and had us safely back on the road in no time. Everyone we interacted with from the front counter to the technicians in the shop was friendly, professional, and genuinely happy to help. It's easy to see they care about their customers and take pride in the quality of their work. Breaking down on a motorcycle while traveling can be stressful, but these guys turned it into a great experience. If you're anywhere near Monterey and need motorcycle service, repairs, or custom work, don't hesitate to stop by Bill's Monterrey Custom Motorcycles. Honest, knowledgeable, and dependable--highly recommended.

Had issues with my 2007 Fat Boy. The team worked on my bike until it was right. Excellent team and…read moreI recommend. I have two Harley's and this is the place for me.

Replaced trucks transmission and located other issues. Prompt service and would recommend to…read moreanybody asking for repairs Very honest shop

Just want to give a big shout out to Monterey Transmission & Auto Repair. I gave them a call after…read moremy Chevy Tahoe wouldn't move forward or reverse and they got me in right away thanks to Tony and David for helping me out. I dropped off my Tahoe on Monday and it was ready on Tuesday with a rebuilt Transmission and upgraded Transmission cooler for towing my boat. Same 3 Year Warranty the Dealership offered me but literally for thousands of dollars less!

Very responsive and friendly! They towed my car to San Jose without any issues. Really appreciate…read moreFlorencio's timeliness and he was super helpful.

We ended up needing to call Dick's Towing after a really scary situation--my boyfriend's tire blew…read moreout while we were driving in separate cars, and he started swerving left and right. It honestly could've ended so much worse. Thankfully, they were available right away and able to tow us all the way to San Jose, which is where we were originally headed. Lorenzo helped us, and he was amazing--super friendly, communicative, and reassuring during a stressful time. On top of that, they gave us a really fair price. The only thing that dampened the experience a bit was the receptionist who answered the phone. She sounded like an older woman and came across as pretty rude. When I called back a second time because we had lost track of Lorenzo while following him, I asked where he was, and she responded with an attitude along the lines of, "What do you mean he's with you? He's supposed to be towing you guys," instead of trying to help calmly. I ended up just asking for his number. Aside from that interaction, everything else--especially Lorenzo's service--was excellent. He really turned a stressful situation into a smooth experience.

Outstanding service, quality results and great customer service. I wholeheartedly recommend this…read morebusiness as they are honest and reasonable with prices. They take time to explain the details of your vehicle and the recommendations to keep you on the road.

Had our vehicle towed over there and just opening the hood Frank knew what was wrong with it. He…read morewas very knowledgeable, courteous, friendly his wife as well. She sent me texts keeping me posted on the vehicles status and asked before they serviced the vehicle. Their price was fair, and the vehicle is so far so good.. highly recommend this family owned business.