Exceptional service from the team at Bill's Monterrey Custom Motorcycles. We picked up a nail in…read moreour front tire while riding down the coast and were incredibly fortunate to find this shop. They got us in quickly, assessed the problem, and had us safely back on the road in no time. Everyone we interacted with from the front counter to the technicians in the shop was friendly, professional, and genuinely happy to help. It's easy to see they care about their customers and take pride in the quality of their work. Breaking down on a motorcycle while traveling can be stressful, but these guys turned it into a great experience. If you're anywhere near Monterey and need motorcycle service, repairs, or custom work, don't hesitate to stop by Bill's Monterrey Custom Motorcycles. Honest, knowledgeable, and dependable--highly recommended.

Call them need a tire repair on a dirtbike and they said they could probably do it while I wait…read more Went there on a Friday and then slammed it. I was off fantastic.

I'm still wondering what rock I was living under to not know that Moto Town was sitting just a…read moreshort distance from my house this entire time. Emma Booton is the real deal -- a highly skilled and seasoned motorcycle mechanic who clearly knows motorcycles inside and out. What stood out most to me was her approach to service. She doesn't just follow a predefined checklist of "recommended services" and throw parts and fluids at a bike. She actually listens to your concerns, combines that with her own observations and experience, and determines what truly needs attention. So basically...don't fix what isn't broken. I left as a very happy customer and, more importantly, much more confident knowing my bike is safe to ride and running the way the manufacturer (and Emma) intended. Thank you Emma!! -ramey

Amazing help, I went in today I had a issue with my cb300 rode out of their within 20 minutes quick…read moreclutch repair and Wise words to a young rider!

The world could use more business owners like Joe!! He's honest and knows what he is doing. He did…read moremaintenance on my Rover last week and it was completed as agreed. Yesterday my battery was dead because I left the interior lights on so I called him to ask how do I get to the battery. He didn't tell me on the phone but rather came to help me and my father out. He even taught us how to use my portable charger if I ever need to jump start my car again. He had me drive car around for 30 minutes then go to his shop to test battery in case I needed a new one. He explained and showed me the calibration. My father was so impressed that he has hired Joe to do major work on Dads Tahoe. Also my daughter has an appointment next week for her Kia. This place is not only for suspension work but for everything about cars. From classics to now. He has his own supplies and inventory on hand or immediately accessible His employees are fortunate to have him as a mentor and teacher. Thanks Joe and thanks to your associates!

Joe took care of me great price did my airbags same day . I highly recommend this shop .read more

I came to this business with no reference or referral. After talking to them 10 minutes I could…read moretell they were knowledgeable and I was going to trust them to work on my car. I have a1967 Chevy Camaro. They did a great job putting a new rear end in my car. They were quick and affordable. I would definitely recommend this shop to family and friends. Jim Thornton

Replaced trucks transmission and located other issues. Prompt service and would recommend to…read moreanybody asking for repairs Very honest shop

Super speedy help upon entering, I needed my MTB tire seated and sealant added to ride today with…read morethe boys with my fresh new tires they took care of me I appreciate the quick in an out help, two other local know bike shops couldn't get it done today do to work load or scheduled work which I understand but DC-10 FOR THE WIN!!!!!! Got it done in 5mins again thank you will send my fellow riders here

DC-10, I should have left a review years ago…read more.... Folks, here's an honest review from one happy customer and someone who's known Doug for many years. 40+ yrs Doug is a sweet, down to earth gentlemen that knows his $h!t on just about everything. He can work on bicycles that many know him by, but he is so much more on motorcycles, race bikes, off road bikes and quads. Not many know he is a Salinas native whom at one time was an AMA Super-bike Champion Bad A$$ that toured the world.... I am honored to have him as my personal mechanic on my 93 GSXR 1100 for all my personal needs. I trust NO ONE to work on my toys but rest assured you can trust Doug to get things running right and done right the first time. His prices are comparable and knowing whatever he works on, you can rest easy knowing he treats it as his own. I've gone to other bike shops in Salinas, Monterey, Seaside, San Jose and non compare to the respect and quality of service I get from DC-10. I highly recommend Doug and his DC-10 shop for all your motorcycle repairs and needs. Loyalty, Honesty, Trustworthy, Workmanship. Five stars for me and a customer for life. Thanks DC-10 for all you do !!!

Horrible customer service very rude,asked a simple question very nice and they proceeded to have an…read moreattitude and very rude.

Another great service at Rossi Bros Tire and Auto Service. I wasn't comfortable with changing my…read moretransmission fluid on my own and am very particular about who does that service. They were very friendly, honest and up front about the price, process, and time span. This service was completed about a week ago and my car has been running well so far. Thanks again!

I met with the seller of my vehicle at Aaliyah's Auto Shop for a pre-inspection. During the…read moreinspection, the owner, Jesse, informed me that my vehicle had a "very small" water pump leak and that the coolant level was low. He stated that he topped off the coolant with fluid and showed my husband a picture; however, the picture he showed was only of the coolant, not of an actual water pump leak. At no point was I shown a picture or physical evidence of a leak itself. Due to the stress of the transaction and being surprised by this diagnosis--especially since I regularly maintain my vehicle every three months--I did not ask to personally see the alleged leak at that time. Jesse also stated that the vehicle needed new brake pads because they were due for replacement. A few days later, I contacted Jesse to request a photo of the water pump leak. He then informed me that he did not have any photo of a leak--only a photo of the coolant. He went on to say that the car was otherwise "perfect," drove great, and that the only issues were the need for new breaks and a new water pump. Because of these inconsistent statements, I took it upon myself to have the vehicle inspected at a Honda dealership while also completing an oil change. The certified Honda mechanics did not find any water pump or coolant leaks (please see attached video). Additionally, they confirmed that the brakes were at approximately 50% life remaining and did not require immediate replacement. Based on these findings, I am deeply concerned about the accuracy and integrity of the inspection performed at Aaliyah's Auto Shop. It appeared that unnecessary repairs were recommended without sufficient evidence. Jesse also emphasized that his shop was the cheapest in town and that he offers the best prices, which further raised concerns that the diagnosis may have been influenced by sales motives rather than factual mechanical issues. I believe this experience demonstrates a lack of transparency and reliability. I strongly encourage anyone seeking a pre-purchase inspection to consider using a trustworthy and reputable mechanic or dealership service center to avoid receiving misleading or inaccurate information.

Did a good job with my older vehicles. Have a 2008 Land Rover and my wife has a 2005 Honda CR-V…read moreboth as getting older needed some repairs so several areas were worked on as like to keep my vehicles running as long as it makes sense before start getting nickeled and dimed on repairs and cost is not worth it. Sometimes parts take time or no longer are made or hard to find, but they were able to find and repair smoothly while communicating well. The prices they have are reasonable. It's not the dealership, but the quality to me was just as good if not better and not paying the dealership prices. Our vehicle runs smoothly now thanks to these guys troubleshooting. Would definitely recommend.

He met me at Laguna seca when my tire failed during a track day due to another shops faulty…read moreinstall. Fair price and good quick service

This guy mariceo has a deep domain in expertise. You call and he shows up fully loaded. 5 stars…read morefor his professionalism can repair most anything thank you