My Honda ST-1300 bagger blew front fork seals. Fixed it up sharp!…read more Additionally he found some 'previous owner mods' of which we decided to go back to stock. Like his complete inspection of the job. Good business.

Best shop around. On my way to San Diego through Monterey,…read moremy chain got worn out on my Vstrom DL1000 and I called Benny's on Thursday afternoon. He had the chain on stock and he ordered the sprockets for next day delivery. He also noticed that my brakes were worn down and replaced them too. He was done with the chain, sprockets, and brakes early on Friday. Worldclass service and price. Thank you Benny's for keeping me safe

I have been coming to Ben's shop for a few years now and this review is long overdue. The first…read moretime I came to see Ben and Nikya was for a simple set of tires, but the friendly, expert service and fair prices keep me coming back again and again. He changed my tires and pointed out a weeping seal on my final drive. He mentioned it would be an easy job I could tackle myself but offered to take care of it if I wasn't up to it. Ben really listens to you and while he is great at pointing out things that need addressing he does so in a helpful way and is never pushy when recommending any work. He knows these bikes like the back of his hand and is an absolute wealth of knowledge. He encourages me to do my own maintenance and has given me confidence in my own ability to wrench on my bike. He lets me pick his brain about even the smallest details. My bike has never ran better than it does today, and I owe it all to Ben. Ben and Nikya run a clean shop and continually exceed my expectations with great work and excellent customer service. If you have a BMW that is in need of service do yourself a favor and give them a call.

Email response took too long. A simple 5-minute phone call would've answered my question.....read more

I'm still wondering what rock I was living under to not know that Moto Town was sitting just a…read moreshort distance from my house this entire time. Emma Booton is the real deal -- a highly skilled and seasoned motorcycle mechanic who clearly knows motorcycles inside and out. What stood out most to me was her approach to service. She doesn't just follow a predefined checklist of "recommended services" and throw parts and fluids at a bike. She actually listens to your concerns, combines that with her own observations and experience, and determines what truly needs attention. So basically...don't fix what isn't broken. I left as a very happy customer and, more importantly, much more confident knowing my bike is safe to ride and running the way the manufacturer (and Emma) intended. Thank you Emma!! -ramey

Great service. I would go nowhere else. She has always been there for me and taken care of the…read moreproblem.

On time and very sincere! I recently moved and was looking for a new technician for my bikes, and…read moreit looks like I've found one. It took a little while to get on his schedule since it's a mobile garage, but the convenience of getting the bike serviced at home was really valuable. I'll definitely be using Dave again.

Please do not waste your time or money dealing with this guy David or his shitty service. Go to an…read moreactual shop! After our first appointment which I thought was a decent interaction, my bike started experiencing electrical issues which I believe was caused by either him or his assistant technician. After trying to schedule another appointment to diagnose the electrical issue and have some saddles installed, he gave me an appointment date multiple times for the 22nd, 30th, and then the again on the 6th of the following month which I confirmed for all 3 times! but was never put in his schedule nor honored. I was put off 3 times and had this appointment rescheduled on multiple occasions just to never even have it. As he blamed me for not clarifying whether he needed a specific part or not which was already discussed and not really even relevant for the other work needing to be done on the bike or for the already confirmed appointment times. His MANIPULATIVE & SELECTIVE MANAGEMENT STYLE, or just poor scheduling and communication skills will unfortunately never have me return to receive his services. Also, the oem part he claimed I needed and used as his excuse to not schedule me for, was up charged because he thought I was unaware of motorcycle repair or parts pricing. So again, don't waste your time or money dealing with this unaccountable D bag. Go to an actual shop. Pay for more Professionalism.

Huge shout out to Dawn and Rob, who came out to get me from Big Sur when nobody else would. They…read moreworked with me despite me having very limited cellular service and intermittent connectivity on my end. Several other tow companies tried to gouge me, but Rob towed me and my bike for a fair price even though the whole trip was out of his way. 100% friendly and professional service. This is an exemplary small business that won't take advantage of you when you are stranded and have few options. I would gladly call Safe Cycle again if I ever needed motorcycle transport in the area. Also, Rob is knowledgable about many things and has had an interesting life! Ask him about it. :-) Thank you, Dawn & Rob!!

Watched them deliver a BMW motorcycle to a club repair event. Nice rig with a knowledgeable…read moreoperator on how to safely transport and unload an expensive motorcycle!

Ruben is the best! Always answers all my questions and squeeze me in even when super busyread more

​Do not trust this shop with your safety. I paid $180 for an inspection, and they performed…read moredishonest, dangerously lazy work. ​I have photographic proof of the following: ​Blatant lies: They marked my oil level as "LOW" on the invoice. My sight glass shows it is perfectly full with clean oil. Note: i asked them to not do oil change because i do that myself. ​Dangerous negligence: They claimed to adjust my chain, but my "before and after" photos prove the alignment marks and slack never changed. Worse, they left the backing lock-nuts on BOTH the right and left swingarms completely loose. ​Loose hardware: Both brake fluid reservoir caps were left loose with noticeable play in them. I had to personally tighten the screws down further myself so they wouldn't leak or vibrate off. ​Skipped work: I explicitly asked for a throttle and clutch cable adjustment. They didn't even touch them--the play is exactly the same as when I dropped it off. ​Leaving critical hardware loose on both sides of the axle and completely ignoring requested safety adjustments after a paid inspection is incredibly unsafe. It feels like they will lie to scare you into buying unneeded services and send you out the door on an unsafe bike. Avoid RS Speed Shop at all costs.

As a young man, new to the motorcycle world, I bought my first bike, a 1997 Honda 600CBR. The bike…read morelooked nice. I had no knowledge about motorcycle and ended up buying a motorcycle in dire need of lots of TLC. I asked around Monterey County and every shop either wouldn't take my bike or would charge way too much. Luckily, I meet Patrick and he was extremely helpful for a very reasonable price. He explained in great detail the repairs to be performed every step of the way and went out of his way to find retailers with the best prices for the parts he needed.

Patrick has had my CBR for over two years now. He has been paid in full for the bike, he doesn't…read morereturn my calls or emails. The bike is not finished. I am out thousands of dollars. Do not use this service.

The folks here are always super helpful and easy to work with. Upfront and honest about what you…read morewill need/what it will cost. helped me get a project on the road within my budget. I highly recommend this place!

They were timely in responding to my request for a repair quote for my chain and sprockets on my…read morecbr1000rr Ordered and had parts in hand a few days later and and flexible in scheduling and taking care of my service appointment. Highly recommended!