I can't say enough great things about Cycle House Bike. From the moment I walked in, I felt…read morewelcomed and taken care of. The staff is incredibly knowledgeable, friendly, and genuinely passionate about what they do--which makes all the difference. Whether you're a seasoned cyclist or just getting started, they take the time to listen to your needs and make sure you leave with exactly what's right for you. No pressure, no upselling--just honest advice and top-notch service. The shop itself is clean, well-organized, and stocked with high-quality bikes and gear. I've brought my bike in for service as well, and the turnaround time and attention to detail were impressive. You can tell they truly care about their customers and the cycling community. If you're anywhere near Marina or the Monterey area, this is the place to go. Stacy and Scott are the people you need to talk to with anything bike related! I wouldn't recommend anywhere else!

Stacy and her staff are fantastic. I went there twice-- the first time, the e-bike I rented wasn't…read morequite what I needed and Stacy talked with me about what worked and what I struggled with and she gave me good options and helped me find the right bike. I also really appreciate that I could reach out via text.

Got a quick response and appointment. Izzy was very knowledgeable and very reasonable.read more

Great service! I needed an e-bike kit installed and most bike shops weren't able/willing to do the…read morework. Rooster Wheels seems to be more of a mobile service now as their Marina location is currently closed. Izzy came to me to work on my bike. William and Izzy were very helpful and responsive. They installed my e-bike kit and then followed up to make sure everything was working properly. Definitely will be calling them again for my future bike repair needs.

We had a easy breezy time with renting from here . Such kind people great customer service!read more

Have rented bikes in past here, but the attention to detail on the bikes upkeep / maintenance has…read morediminished.

Stopped into this fun spot today to take a look at their vinyl offerings - we were so warmly…read morewelcomed by "both sides" of the business, Eric from S.A.G.E and Delic of Harmonie Vibes. Found they had a bunch of fun new and used apparel, small handmade presents and other funky items - top notch customer interaction and super cool peeps. Was a bright spot of our day!

Very fun place. We went there for the first time today and had a great time chatting with the…read moreowners and even bought a record.

We have used their bikes twice now and both times have been amazing!! They are so patient, thorough…read moreand kind. We get cargo bikes to hold our kids in the back of the bikes and there is never any issues, they are well kept and in good order. I recommend this place to everyone!

E-bikes were great and very easy to use. Nice service and accommodating - they allowed us to switch…read morefrom a tandem to two separate bikes in the morning since the tandem was not working out well for us. These bikes were perfect to do the 17 mile drive. It was really fun and scenic.

Soo much fun! It ws our first time on e-bike n our doOgie's first time riding in a sidecar. There…read moreare safety clips in the sidecar so her harness worked perfectly to keep her strapped in! There's plenty bike paths to ride on n the bikes actually go pretty fast - i haven't been on a bike in Lord knos how long but once I got going, I ws goooinggg! It ws so much fun n Robbie n Isaiah ws so helpful with the process. Mad Dog also has a coffee shop in Carmel which we gon haveta come bk for but we are dEf coming bk! Easy 5 starz from me, my husby n our senior doOgie - fun for everyone n a great way to get around the local spots! Thanks Robbie, Isaiah n Mad Dog for being one of our greatest highlights on this trip!!!

We had a fantastic time with Cathy on our tour of Carmel by the Sea. They have a few different…read moretours so make sure you know which one you booked as all start from the same place and (from what I could tell...) same time. Cathy actually texted me the night before to introduce herself and provide a few instructions and tips. A key tip is bring water and a small back pack or fanny pack to put the bottle in. The bikes don't all have baskets and the baskets don't hold things very well. So you might also bring a small bungee cord to keep things "in the basket" should you get a bike with a basket. Check in was a breeze. The most "difficult" part of the whole tour was finding helmets that fit and sizing the bike seats There were 6 in our tour. We left right on time at 10 and got back at 12:45. We stopped multiple times for photo ops and to look at different properties. We even got to walk through the La Playa hotel which is a beautiful property! I loved seeing and learning about the Comstock homes and the fact that the homes in Carmel by the Sea do not have street addresses. (They will soon as a new reg has passed that every property now needs a proper address... Not just a name.) All in all, I had a wonderful time and enjoyed the tour very much. I don't ride bikes often anymore as an adult and this was the first time riding an E-Bike. The learning curve is easy once you know the difference between Eco, Sport and Turbo. I enjoyed it and it made the tour almost effortless. Highly recommend Mad Dogs! Note....the coffee shop is just up around the corner. You cannot access it directly from the bike shop.

So much fun with beautiful scenery and wildlife. We saw tons of seals and otters and we caught a…read moreperfect weather day to do it. The staff were friendly and helpful especially when we went to the wrong location to meetup for our kayaking trip. I will definitely go again next time I'm in Monterey

Staff were organized, friendly, and fast! We went straight out across the street and were kayaking…read morewithin 10min of checking in! Advice for a simple trip, bring flip flops/water shoes, a change of clothes (at least pants), and a towel. They have a restroom but more importantly they have dressing rooms and complimentary HEATED towels! Only problem is there really isn't a "secure" place to store your stuff, but it is pretty safe behind their counter! Great adventure!!

Brought my bike in because the brakes weren't working and I couldn't figure out why. Everyone was…read morehelpful and the service was fast.

BEWARE! Way over priced. Tells me he can fix my bike but when I pick it up and it's not fixed, he…read moremakes an excuse and says "well we're not dealers of this bike" it's an excuse because he forgot to fix it. It was not the same part as the brand name but it didn't need to be. If I was rating the staff it would not get any stars. Fire Collin! He is beyond rude. The owners should know about him. The staff says he's just not a people person. This shop won't be here for long. Update - the response sounds good but it has nothing to do with the issue. RUDE EMPLOYEE , OVER PRICED, NOT FIXED WHEN YOU SAID IT COULD BE. Now I have to find a reliable repair center to repair what they did not.

Extremely friendly and knowledgeable staff. They sized my daughter and gave her a quick lesson on…read morehow to use gears properly. They were patient and thoughtful with helping us find the perfect bike!

Incredibly helpful but I do not want to spend more than $5000 on a bicycle . Not what I was…read moreexpecting to find in Salinas. Would definitely return if I won the lottery.

The owner retired two years ago so the shop has been closed since that time. There is another bike…read moreshop close by however called Bike House and they gave excellent support and knowledge of bike trails in the area.

I got this sick bike i look very cool with it but when people see it they get scared and run away…read moreand makes me very sad