Thank you Ken once again today's experience was five stars we were able to get all the parts we needed for our project today much appreciated thank you valley bikes read more

The staff at Valley Bikes are always helpful and friendly, and do great work. I've trusted them with my bike several times over the past few years, and they always do a great job! read more

I bought a bike online that needed assembly. I took my bike to Valley bikes and was told that they would have it ready in one day. To my surprise they called me the next day and told me it was ready for pickup. It's very rare nowadays that businesses keep their word. Their prices are reasonable and I was happy with the work they did for me. read more

If I could do zero I would. These guys are rude and moody they are rude to each other and to customers just needed a chain but they just criticized my bike and couldn't cut a chain even though it really doesn't take more than 2 minutes it's just a chain breaker either ways needed another part said they have plenty than said they didn't then pulled out a bunch upped there prices way to much and gave me a bunch a crap for needing a small part saying there's definitely something wrong I wouldn't doubt the other one star review it's like do you even wanna make a sale? read more

We purchased a pair of e bikes two months ago and couldn't be happier with the quality of the bikes and the service Kenny has provides In addition to a thorough explanation of the various type of bikes, Kenny worked with us to select the bikes that met our biking needs -- including the bike rack and installation First rate service and customer satisfaction--highly recommend Valley Bikes! read more

My wife and I plan to bicycle the C and O Canal Trail in August. I took my long neglected 1980s Bianchi Road Bicycle into Valley Bicycles to have it restored to good working condition. I was impressed. The prices seemed reasonable and the extensive work was well done. I expected the repairs to take longer. read more

Man, where do I start.! I bought a 2021 Cannondale Habit 4 during COVID from this shop! It was possibly one of the best decisions I perhaps could've made long story short my bike took a shit and I brought it back to the original shop, which is Valley Bike's and let me tell you their customer service is awesome. The way they greeted me, the way they provided the service, the way they got in contact with me, telling me what the issues were, and that they were gonna resolve the issues, they gave me an ET of a week. When these guys got it done in a day, this is the one shop to stop at for any type of services in Monterey County! Thank you for your service and dedication to the MTB community, you guys Rock Kenny, & Steve ! read more

Steve and his team did a wonderful job at helping me fix a rim for a bike. they did an awesome job. I highly recommend them to anybody that needs any repairs done . I put my utmost trust in their work . John M. read more

Don't recommend this place. These guys gave me a set price, when I came to pick it up they upped their price. When I asked why they started to argue, they have horrible customer service! read more

I always take my bikes here. I've never had any issues. Great communication with updates on needed repairs and expert recommendations on upgrades. I never had any issues here and would always recommend them for service and purchases. read more

I left my bike there for repairs the guy said would call me back with an estimate and never did . Calls me two days later with a price gouging bill to pay . Did even fix my bike right back wheel almost fell off and both of the incompetent guys working there couldn't own up to there fouls and only deflecting to doing nothing wrong. I will not be supporting these thief's ever again I would recommend going anywhere else. read more

Don't recommend this place at all! I went back to this guy to ask about something he had fixed on my bike. Right off the bat he blamed me, then accused me and my girlfriend of some review that was left on the store. He started yelling and cussing and said we were being recorded. I hope he post the video to show how not to run a store. Not wanting to escalate things my girlfriend and I left the store, he then followed us out of the store to our car. I don't know if he was trying to intimidate me or my girlfriend, but I saw that my girlfriend was scared at this point. This grown man came to our car acted like a victim, gave a half ass apologize for how he acted. I was already agitated at this point and he just kept coming closer to me, I don't know if he wanted to get a reaction out of me or what? My girlfriend left crying and shaking after this I don't know how this place is still in business! I have have never been treated this way by any business or employee I did tell him that he and his employee need to work on their customer service. I paid almost 400 dollars to be harassed read more

Great place! Thorough explanation and estimate, attentive, honest and timely. They like to share knowledges Will def go back! Thank you! read more

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I went into the bike shop needing a flat tire fixed and left doing a complete tuneup. Eventhou it looked new it needed a complete tuneup.

I am not sure if the owner of this store just doesn't like teens, but every time my son has gone in there to ask about parts or pricing, he has been incredibly rude. I made it a point to watch the interactions from my car and have seen him walk away from him when he walks in. I have also gone in with him to see if this helps the interactions and he was less than helpful. He is really dry in his responses and it felt like pulling teeth when my son was asking questions. He is new to riding so he will have questions. The other guy who works there has always been helpful to my son and myself, but I am not sure what the owner's issue is. Glad others didn't have this experience, but we will be taking our business to Bobcat Bicycles where we have always been well-received. read more

So im a skateboarder. I am clueless about what a bicycle needs for maintenance. Your mission with skateboards is to break them, and with bikes you find ways to preserve them. Not exactly my forte. Skate shops can have an intimidating environment and as a newbie going into a bike shop i felt that vibe in alot of places... valley bikes was the way bills wheels felt when i first walked in years ago. Not trying to make a sale but just trying to make sure that we get to enjoy the passion as they do. I regret not actually getting the names of these fellas, but i went to a couple bike shops, looking to get info and direction in what i need to do as a person who has to ride a bike out of necessity for leg rehabilitation. Perhaps i will become a bike person. Learning proper care and just being educated on the product i am purchasing has always been important to me. Not very many shops could even give me the time of day with how booming the bicycle business is during covid. I walked in and out of a couple bike stores but valley bikes did it right and really gave me a great greeting as a new customer. i felt welcome and helped me get set up and going on the path to healing my leg through riding a bicycle. I cant thank them enough and valley bikes will be my only shop worth visiting. Thanx boiz! read more

Took my Cannondale in for a much needed tune-up. Was about a week turnaround, and it rides like new. I'm happy with the service and will stop by as needed. read more

We had a great experience at the store. I went in nervous because I had no prior knowledge about BMX bikes. The staff were super nice and asked great questions to see what is best for my son. Ty read more

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Such an excellent bike shop. Steve was a great help. We had a stroller that is essential for my family and he turned it around super quick. He gave advice to line the tires so thorns we've encountered while hiking aren't a problem. Kenny is super cool & very very knowledgeable. I will be back. read more

Nice people. I came in because I needed a part on my tire and wanted a tube up. Got the part no problem and they did great work on my bike.

I have never been into this bike shop, but I was greeted promptly once I entered. I was looking for a bike and it had been decades since I last rode one. I thought I wanted a cruiser, but as I kept talking with kenny about what I wanted to do he recommended another bike. This place is awesome. I felt really comfortable and felt the employees were honest and not trying to sell me the most expensive bike for my money. I left with the perfect bike plus extra knowledge about biking. Thank you so much Valley bikes. I will always talk highly about my visit and purchase. read more

Valley Bikes - New bike - Bikes Near Me - Salinas, California

Only place I take my bikes, or grab parts! They talk you through, and educate. Highly recommend this place.

I loved the service, I loved how my bike came out. They adjusted the seat for me. And I now have beautiful bike that I know was assembled properly. read more

Valley Bikes - My bike came out amazing! Thank you! - Bikes Near Me - Salinas, California

Why don't they wear masts at this bike shop during this pandemic? Is it a political statement?One employee had a bandanna covering and the other/manager? Was maskless. I hope that you don't spread the COVID. People feel more safe if you wear your mask at work. read more

Got my wheels done here and they came out perfect! The guys here are honest and are easy to talk to about bikes. Bought my son his BMX bike from here and will get more in the future as well. Gotta support your local business read more

I bought a used cruiser that I wanted to have checked out and tuned up. There are only two bike shops in Salinas and the other reduced their hours and weren't open so I brought it to Valley Bikes and from the minute I got there received wonderful service. Even though they were extremely busy they took care of me and provided excellent work at very reasonable costs! I would highly recommend. read more

The owner was very attentive and knowledgeable and always gets me into the right parts every time. He has a wide selection of bikes and many accessories. I purchased two brand new tires for my bike needed to upgrade size, and he knew exactly what would work and be right for my bike. Thank you Valley bikes my bike is riding very well. read more

Valley Bikes - Bikes Near Me - Salinas, California

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Kenny and his team are Legit. Brought in some wheels to get custom Built with some very hard to find white spokes. Kenny came threw for me and had them fully laced in about 3 day turnaround. Wheels turned out super sick. Friendly staff, very helpful, very knowledgeable and super cool shop dog. I Will definitely return for more parts and service work. Thanks again Valley Bikes. Couldn't be more happier. read more

Quality service at fair prices. They also keep a great stock of any part or accessory needed

Today I walked in to ask about a bike I have not been on one in some time the guys in there were nice honest and vary informative they didn't push me in to anything we had walked in to other places and didn't feel like they really wanted to help us. but valley bikes want above and beyond and got a sale Thank you read more

So I'm a new rider to the Salinas/Monterey area, and I was looking for a good shop to help out with repairs that were above my level on my road bike. Just before moving to the area I purchased a carbon fiber road bike for a deal online. The bike is great, but I was having repeated issues with flats, broken spokes, and the brakes were really loose. For the life of me I couldn't figure out what was wrong. I've been riding for a couple of years and usually do my own minor maintenance, but this was over my head. I took the bike to a largest bike shop in So Cal where I lived just before moving here and paid 125 to have them fix the problems, but nothing changed. I saw this shop on the way to work, and figured I would give it a shot and see if they could help me out with the problem. It was Thursday afternoon and I was really hoping to have it fixed up by Saturday morning because I wanted to go riding with some friends, and I am so glad I brought my bike in to the shop. By late Thursday the owner, Kenny, had figured out what was causing the persisting problems and figured out the wheels the guy sold me with the bike were thrashed. He also figured out that the guy screwed up setting up the brakes so they were almost useless and that's why they weren't stopping like they should. I'm thinking to myself, "Well there goes my weekend ride." But I was wrong about that, Kenny hooked me up with a sweet pair of reasonably priced wheels that he could get by Friday and had the bike fully tuned by 5:30. He even managed to shave a pound off an already light bike. I'm still trying to find where to go to get good Indian food in Salinas, or good Thai, or where a cool place to get a beer is. However, anytime I have problems with any of my bikes I'm bringing them to Kenny at Valley Bikes. Great service, and great people. Thank You Kenny. read more

I brought my bike in for service yesterday and spoke with Kenny. My bike was having an issue when switching gears. He was very nice and quickly diagnosed the issue and helped me out. Will be returning when I need service or accessories. read more

Lovely guys. Caring service. Listened to my needs and executed. Recommend to anyone in Monterey County. Worth the drive if you're close to Salinas. read more

Owner is extremely rude and seems to be angry/frustrated all the time I've gone a couple times just to give him another chance maybe I caught him on a really bad day or something but no same nasty attitude and tone in his voice like he doesn't wanna deal with people I wouldn't recommend this shop! read more

Above and beyond customer service! Owner is very friendly and straightforward with what needs to get done. None of the usual "you need to buy this, buy that" type of things you'd hear from other places. Oh, and shout out to his pup! read more

The owner talks to you like you know nothing about bikes. He has no respect talking over the phone with aggression. I have videos to prove it. Most of his parts are over price and every time you ask for a price on something he says the price and when you look online and realize the price is 40 dollars cheaper on Amazon. I get it you have to upscale products to make money but you can't force me to pay 90 dollars on a tire when I can get it online for 60. He hung up on me over the phone because I didn't want the tires, chain and break pads changed cause I can do that myself. He was frustrated and said you know what pick up your bike I don't wanna deal with it. All I asked for was a major tune up and a seat post. He tried to up sale me on the things I needed, because I rejected the up sale he was frustrated and decided not to do the tune up on my bike. When I went there to pick it up I tried to talk to him on why he was talking to people that way and why he had so much aggression and where I worked and so on. I told him what he wanted to hear and all I said was talk to me with a little respect, we're already on a global pandemic and you have to talk to me this way. He had his excuses ofcourse and I said why are you angry I did nothing to you. He said I'm not angry but I can get there meaning? Maybe he wanted to dance? Moral of the story is the guy is dealing with something personal or thats just how he talks to people. I did not like it and felt disrespected. Maybe he talked to me that way because he didn't like me to begin with or what ever it is. I've worked retail and a bunch of customer service jobs. I have never talked to someone like that or showed anger towards a customer. I will never return to this place nor would I tell any of my friends to go there. My bike was at the shop for 5 days. He said my bike will be done Sunday and I picked it up Tuesday just to get treated like that and nothing done to my bike. I do not recommend this place. Bad service and mistreated. Talk to everyone with respect Kenny like a respectful owner would. We are all humans at the end of the day and you are no better than the next. Make the world a peaceful place not full of anger. Customers make your business stay in business learn how to talk to people with respect. read more

I was very very impressed with the customer service at Valley Bikes. After another bike shop sold me a non-existent bike, I went on a hunt to find the same bike from another retailer. Valley Bikes took the time to listen to my story and understand what I was looking for. They did not have the bike in stock but made a point not only to contact their dealer, but also larger retail shops out of the area that might have had this bike that was sold out through Cannondale. I was blown away by their urgency and willingness to go the extra mile. Thanks Valley Bikes! read more

I had a pleasant experience with my hub rebuild, the price was good and I got my bike back quickly.

Good place, the staff answers questions honestly and the prices are fair, not too far off of internet deals surprisingly.

First time here Steve put a new inner tube on my nephews bike. Took only a few minutes. This is the place for fast customer service.