I highly recommend this store. It is a jewel in Carmel. My friend and i were on a bike tour, passing through, and needed a bit of a mechanical "May Day." Rob welcomed us in, put aside his other work and fixed me right up perfectly. He also was a pleasure to meet. He clearly is an old sage, a lover of cycling. Put this place on your "A" list if you need help with buying a bike or accessories or servicing your bike. read more

Such a nice shop! The staff is super friendly, very helpful and patient. Lots of selection, they even have the new Formula 100 bike wash and chain lubes, my new favorite since we saw it at Sea Otter. Carmel Bicycle is my new go-to bike shop :) read more

Went in last week to buy a new bike for myself. Rob sold me on a Trek bike in blue. I picked it up today and it was perfect. I also got a helmet and some accessories. He was not pushy and honestly he was straight to the point and opinionated which was great. He also informed me on how to use features I wasn't used to and he took the time to show me how to properly use the bike when I'm getting on and off. Remember, don't be glued to the seat! Will be back again for anything bike related. Thanks again Rob! read more

Carmel Bicycle - Bike and helmet. - Bikes Near Me - Carmel, California

I came into the shop and asked Rob if he could fix my loose pedals. I told him I could do some cleaning up around the shop to pay for the service. anyway Rob went ahead and quickly fixed my bike , even though it was sort of rusty and he did it very well and he ended up not charging me, very professional gentleman that knows his craft. Highly recommend this business! Thank you Rob for your words of caution to a fellow traveler read more

Excellent mechanic and very reasonable prices for work performed. Highly recommended.

Avoid this place, got a defective innertube Can't even get a replacement or refund Rob got some attitude I will not buy anything from this place avoid it read more

Carmel Bicycle - Low quality over price - Bikes Near Me - Carmel, California

I highly recommend. Very friendly and knowledgeable from initial phone call to in person at the workshop. I took my brand new bike in and Rob sorted out all the issues, and even found some other issues too, and returned my bike in a safer and much better position than it went in. Excellent value for money too. I was pleasantly surprised when paying the bill. Do not hesitate to pay them a visit. read more

Great team, kind, knowledgable, fun. They helped me out when I was in a bind while traveling, and got me back on the road. I would highly recommend them, and I suspect that the 1 star review (from 12/31/23) was from a chronic complainer who didn't know how to change a bike tire, now acting out by trolling the shop online. read more

Great service and prices. We totally recommend this bike shop. My family gets our bikes and services with Rob because we trust their knowledge and expertise. read more

We've been getting our bikes serviced here at Carmel Bicycle for a long time and I finally pulled the trigger on a new one. Just purchased a new 2022 Trek FX Sport 4 Carbon! They took great care of me on the sizing and selection of which bike was right for my needs and this thing is so much fun to ride!! I recommend Carmel Bicycle for both service and new bike purchases to all my friends. read more

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There are 4 reasons to come here :- 1. Prices are competitive 2. Selection of bikes is good (we went for Trek leisure bikes) 3. They are super knowledgable & not bike snobs (didn't talk down to us) 4. Owners are great and Netty is totally barking mad and should be on the Carmel tour attractions. Joking aside, I would recommend this shop wholeheartedly it was a great experience buying from here... read more

Carmel Bicycle - Bikes Near Me - Carmel, California

Just finished buying a bicycle from Rob here at Carmel Bicycle. Let me just say I went to 4 local shops searching for the right fit, and Rob was the first person who didn't try to upsell me or guide me towards unnecessary purchases. Do yourself a favor and go here if you are looking for a new bicycle or repairs. They had a variety of brands and equipment to satisfy your personal needs! read more

Easy to give five stars. I was down in Carmel for the weekend riding and badly buckled my rear wheel - an old Campagnolo set. Replaced the wheel in ten minutes for a very reasonable price and I was on my way. Thank you!! read more

Carmel Bicycle - Bikes Near Me - Carmel, California

These folks are the best!! Mu or their 22 plus year customer. Thank you, the best. Oh, they're also my bike buddies bike folks for 22? plus year relationship too. read more

I'll be back to post a full review later - but for now let just say these folks are outstanding in service, attitude and selection! Luci N & I were trying to find just the right commuter gloves for our son who's riding 1.5 hours/day thru the mean streets of SF traffic. Rob carefully explained his selection and guided us to the ones we needed. They had at least 20 different types! Netty and Rob took great care of us, give em a try! read more

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First of all Rob is one of the best mechanics ever. He also is King at getting you back on the road if there is a problem with your bicycle. He goes out of his way to make sure that happens. He gives of a lot of his time to help you out and that can't be easy as it pretty much is a one man operation. He never ceases to amaze with his knowledge of all bicycles. He has inspired me to do most of the work on my bicycle. Cheers Rob. read more

excellent company, caring owner, easy location with lots of parking, know their maintenance on bikes and product. read more

Best place to get fresh rubber (tubes/tires), tunes and really anything bike related. Searched online for weeks, was looking for a more aggressive set of tires for my mountain bike, but was not sure what would fit my bike, were my rims tubeless compatible, or was the best for this area/ my riding style. One stop in the shop with my bike and rob had a perfect set on the shelf. Could not be happier, riding has improved drastically. Also had my bike tuned, and compared to other bike shops you can feel everything was gone through and addressed. My bike rides and feels better then when I bought it new. read more

Went to this shop because I saw online they had the bike I wanted. No greeting whatsoever as we walked in and I know the guy who was helping another customer saw me. Okay, no big deal, I walk around the shop as I wait to be acknowledged and nothing. I totally get that ppl are short-staffed during the pandemic but if you're helping someone else the least you can do is acknowledge the customers that walked in. Just let them know you'll help them as soon as you can. There was a couple also waiting to be helped and didn't see them be acknowledged either (not saying it's race based but both the couple and I are Latino maybe coincidence maybe not ). I waited over 10 mins and nothing and it's not like a bike shop is self-service so I walked out. Went to another shop, Work Horse Bicycles and was immediately greeted and helped. Just a better vibe all around! read more

Terrible service and downright rude. The sales person basically rolled his eyes when I asked if he could lower the seat on a bike for my son to try. Then we asked if he could take the bike for a test ride out back in the parking lot and they refused without explanation. Not sure if they just didn't want to sell us a bike or if they treat all customers this way but we will not be returning. Such a bummer because we love supporting local businesses. read more

New location is much much better. Outstanding multi-level shop. Great customer service with great turn around time. Great selection of bikes from road, MTB and kids bicycles. Looking forward to going back. read more

I was very disappointed with my visit to Carmel bikes today I have always been very happy with the help but today the lackluster service I received will ensure I do not return have spent thousands of dollars there but I guess it workhorse bikes from now on read more

I took my road bike in for a tune up and chain replacement. I also asked them to take a look at the brake pads for potential replacement because they had been sounding funny (safety first!).They got it done in a few days, said the brakes were just dirty & didn't need to be replaced, which I appreciated, but when I took it off my car rack to ride after picking it up, I found that my seat had not been moved back to my height. I didn't have an allen wrench with me..slightly annoying. A fellow biker told me that my seat was too high as he passed me struggling up a hill *thanks for the tip*. What has been most frustrating is that my chain has been skipping every since when I try to climb steep inclines, which has made rides a lot more ...interesting. UPDATE: My chain continued to skip on inclines, but on my last ride, the situation got spicy! My derailer completely SNAPPED OFF as I rode up Forest Ave in PG. Took it into Bay Bikes & they reported that my brakes were SMOKED from my wheel not running true & needed to be replaced immediately. I'm pretty bummed that this wasn't caught when I asked CB to take a look during my tune up. read more

Carmel Bicycle - My snapped derailer - Bikes Near Me - Carmel, California

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Had a loose saddle bolt on a recent bike trip in Carmel and searching Yelp yielded Carmel Bicycles as one of the closest stores. Still had to ride over them hills to get there. They were not easy to find but once we did, they were extremely nice and friendly and provided the allen wrench to tighten the bolt back up. He made it even made sure to tighter it further after I tightened it. read more

I bought a used bike rack off Facebook Marketplace, but I wasn't confident that the straps would hold up. I popped into Carmel Bicycle looking for some kind of straps to further secure my bike to the car rack. A gentleman greeted me and asked me if I was looking for anything particular. I explained to him my situation. He opened a drawer and took out some self gripping velcro. He said that they come standard with the bikes, and they always keep them to recycle them, and that I could help myself to what I needed. I was extremely grateful, because it was exactly what I needed! Very friendly! read more

Stopped at this shop on the way to Monterey for a tire. Very friendly service and good prices so I bought two. Thanks for the great service and air, tires were as you described. read more

My derailleur cable snapped as I was approaching Carmel while on a ride down the left coast. I called Carmel Bicycle. They served me as soon as I pulled in to the shop. Not only replacing the cable, but also fixing a number of other items that my bike shop at home missed that needed attention. After leaving the ship, the bike was running better than it did when it was brand new. Thanks Rob and Netty! read more

Great service. Very friendly helped me find the correct tube for my tires. Definitely going back

We visited this shop to look for a bike and they did not have what we were looking for, however...wanted to give it an excellent review because of the honesty of the staff. They clearly know about bikes and will not just sell you anything. My husband tested a bike that he liked but the owner said it was too small for him. Way to go! We will be back! read more

We bought our kids bikes at another bike shop in town that recently closed. So went went to Carmel Bicycle yesterday to have the kids bikes serviced. The associate was so friendly and helpful and did a great job on the bikes while we waited and chatted with him. He even came outside and helped one of the kids that is just learning without training wheels..we will be back and highly recommend Carmel Bicycle shop. read more

Excellent and helpful staff and service. I will definitely return for anything I need for my bike, and I recommend Carmel Bicycle for all your bike needs. read more

I really like their new location near the Barnyard. The display from the front shows a lot of what they offer. They have a good selection of clothes and parts. I like that they have a selection of Trek road bikes including Madones. They also have mountain and hybrid bikes available. I would shop here rather than driving to Monterey for basic bike needs. read more

I bought my first road bike here a few weeks ago. The guy that runs the place is extremely knowlegeable about bikes and didn't try to pressure me into buying the most expensive, which I appreciate. If you want a great product from a local store, this is the place. read more

Rob is the shinitzel when it comes to bikes (both road and Mt. ) and repairs/ maintenance !! Being a retired pro cyclist and all that ! A truly honest salesman that won't scam you!. The shop is spacious and a dream to brows. Very large selection!! read more

I rolled into Carmel wheel-less and clueless about bikes. A dear, dear, dear friend told me, "You need to see Rob and Lynette in Carmel". "They will set you straight and get you on the road", she, my dear... friend said. She was right. I was given VIP treatment. I am the proud owner of the very best bike in the world that not only suits me but projects my manliness to the rest of the world (a little hyperbole never hurt). I left Carmel Bicycles set straight, clipped in and riding (more or less) continuously since. If I ever have the pleasure of "rolling" back into Carmel, I plan on visiting Carmel Bicycle and letting Rob and Nettie know this personally. Mike J Late of Sacramento now in Florida read more

Here I am again, raving about this place. Someone rear ended my Subaru Forester 6 weeks ago and in the process really messed up my expensive, deluxe, easy to manage bike rack from Carmel Bicycle in 2015. Despite living 4 hours away, I make it a point to go there when I have any bicycle needs. I had the collision center where I am now, contact them for a replacement bike rack to be mailed to them. They couldn't stop saying, "Please thank those folks. They are so nice." read more

Stopped by for a couple quick items and advice on local trails. Great guy. Friendly. If we lived closer would defiantly come back.

Great store, mechanic was really helpful and scavenged for some spare quick links to help me out of my dire situation of missing a pebble beach ride. read more

Best bike shop on the central coast! They have a great location in Carmel, not too far off US-1, and have a great selection in their store. Rob is awesome to deal with and put me on a great bike for a great price. The pricing and service is better than any other bike shop from Carmel up through Santa Cruz. read more

Unprofessional, unethical liars. Took my bike in after a crash they said they could have it fixed in a week. They texted me that it needed a new left shifter and that they only sell them in pairs and then quoted me an astronomical price that was actually the retail price for new shifters and calipers! I did some research and found the left shifter for sale solo and texted them this information. Got no response from them. Went in to pick up my bike the next week and wouldn't you know it they didn't even touch it! Guys like "well once you started quoting me prices of parts I figured you didn't want me to fix it". Translation, once you figured out I was trying to scam you I decided I didn't want to fix your bike. This is the type of bike shop that gives bike shops a bad name, poor customer service with a can-not-do attitude. Find another shop these guys are bad apples. read more