We have used their bikes twice now and both times have been amazing!! They are so patient, thorough…read moreand kind. We get cargo bikes to hold our kids in the back of the bikes and there is never any issues, they are well kept and in good order. I recommend this place to everyone!

E-bikes were great and very easy to use. Nice service and accommodating - they allowed us to switch…read morefrom a tandem to two separate bikes in the morning since the tandem was not working out well for us. These bikes were perfect to do the 17 mile drive. It was really fun and scenic.

Izzy came to my house, for a very reasonable charge, to help finish assembling a refurbished…read moreelectric bike I had purchased that had some missing parts. I didn't have to lug my partially put together bike to the shop which was a lifesaver. Izzy knew what he was doing and made sure I was happy with his service before he left. Since this is my first e-bike, he gave me a tutorial too. I sent another bike with him for a tune up at his shop in Pacific Grove. Great service. I highly recommend and I will go back when needed. Thank you again Rooster Wheels Bike Shop! Rebecca

Got a quick response and appointment. Izzy was very knowledgeable and very reasonable.read more

Soo much fun! It ws our first time on e-bike n our doOgie's first time riding in a sidecar. There…read moreare safety clips in the sidecar so her harness worked perfectly to keep her strapped in! There's plenty bike paths to ride on n the bikes actually go pretty fast - i haven't been on a bike in Lord knos how long but once I got going, I ws goooinggg! It ws so much fun n Robbie n Isaiah ws so helpful with the process. Mad Dog also has a coffee shop in Carmel which we gon haveta come bk for but we are dEf coming bk! Easy 5 starz from me, my husby n our senior doOgie - fun for everyone n a great way to get around the local spots! Thanks Robbie, Isaiah n Mad Dog for being one of our greatest highlights on this trip!!!

We had a fantastic time with Cathy on our tour of Carmel by the Sea. They have a few different…read moretours so make sure you know which one you booked as all start from the same place and (from what I could tell...) same time. Cathy actually texted me the night before to introduce herself and provide a few instructions and tips. A key tip is bring water and a small back pack or fanny pack to put the bottle in. The bikes don't all have baskets and the baskets don't hold things very well. So you might also bring a small bungee cord to keep things "in the basket" should you get a bike with a basket. Check in was a breeze. The most "difficult" part of the whole tour was finding helmets that fit and sizing the bike seats There were 6 in our tour. We left right on time at 10 and got back at 12:45. We stopped multiple times for photo ops and to look at different properties. We even got to walk through the La Playa hotel which is a beautiful property! I loved seeing and learning about the Comstock homes and the fact that the homes in Carmel by the Sea do not have street addresses. (They will soon as a new reg has passed that every property now needs a proper address... Not just a name.) All in all, I had a wonderful time and enjoyed the tour very much. I don't ride bikes often anymore as an adult and this was the first time riding an E-Bike. The learning curve is easy once you know the difference between Eco, Sport and Turbo. I enjoyed it and it made the tour almost effortless. Highly recommend Mad Dogs! Note....the coffee shop is just up around the corner. You cannot access it directly from the bike shop.

Bet the amount of time I've spent on a bike all rolled together adds into years worth of time…read more Grew up on them in the city, was an NYC bike messenger before the internet killed them like it killed travel agents, weekend round trips from SF to top of Tam and back again later on which was brutal but perfect. So many hours and days on bikes. And then, after moving to a place where biking wasn't all that anymore and Oakland streetscapes turned into a screen from a super Mario game I gave the last bike away and didn't look back. But a few weekends ago we were all what shall we do why not head to Monterey and rent a bike and ride on that cool trail from downtown along the dunes to who knows where. And thanks to the friendly red asterisk searching tool we picked Workhorse as the provider of our two wheeled adventure and it was an excellent choice. Besides the bicycles themselves, which were tuned with good tires and brakes and perfect for the task, the entire experience was top shelf. Clean shop, many new and used bikes that I now long for again and need to move out of super Mario land so I can ride again. Professional helpful friendly staff. Their workbench in service shop area was so clean! Good mechanics take care of their tools. Price point for four ppl for 2 and a half hours less than a hundred clams and these days that feels like a super bargain. Fun for the entire family.

Had a day trip to Monterey and the weather was so nice we decided to find a bike rental place…read more Although this isn't primarily a bike rental place, the service was top notch, it was quick, easy and affordable! We rented 2 standard bikes for 1 hour and 20 minutes and only paid $32. From here, it is a short walk to the wharf which is where you can hop on the coastal trail ( flat). We cycled to Lover's Point and back and stopped a few times for photos and to admire the gorgeous coast. I recommend walking in the area of Aquarium due to massive lines but otherwise, you just need to enjoy the ride and be mindful of people walking the trail and other folks on bikes. If you want regular bikes, or are into fancy bikes and accessories, this is a great friendly and local business to support!

Extremely friendly and knowledgeable staff. They sized my daughter and gave her a quick lesson on…read morehow to use gears properly. They were patient and thoughtful with helping us find the perfect bike!

Incredibly helpful but I do not want to spend more than $5000 on a bicycle . Not what I was…read moreexpecting to find in Salinas. Would definitely return if I won the lottery.

I've been a cyclist and triathlete for over 30 years, and I've worked with many bike shops and…read moremechanics over the decades. I can honestly say the service at REI Bike Shop has been outstanding. Their workmanship, professionalism, and attention to detail truly stand out. A special thank you to Trent, who provided exceptional service. Trent is knowledgeable, thorough, and clearly takes pride in doing things the right way. It's rare to find someone who combines technical skill with genuine customer care, but Trent does exactly that. I also received help from mechanic David, who was professional, helpful, and clearly skilled at what he does. It's great to see a team where multiple people are committed to high standards and quality service. Based on my many years in the sport and experience with countless bikes, I can confidently say their work is top-notch. I highly recommend REI Bike Shop, and if you have the chance to work with Trent or David, you'll be in great hands.

I purchased 2 bikes for my grandchildren. Kai the employees that helped us was wonderful. She was…read morekind and patient. Her knowledge of products which made purchases easy. Thank you Kai!

I've taken both of my bikes to get work done at this shop and I've always received exceptional…read moreservice. Friendly staff and my bikes are in tip top shape.

Peninsula Bike Works really came through for me while I was bicycle touring through Monterey. They…read morekept me updated and contacted me as soon as their mechanic returned from field service. Even though it was late in the day, they made time for my unusual repair and got me rolling soon enough to get dinner and return to camp before dark. They were friendly, practical and genuinely interested in solving the problem rather than turning away a touring cyclist on a tight schedule. Excellent communication, mechanical curiosity and truly above-and-beyond service. Five stars without hesitation--I would absolutely trust this shop again.

BEWARE! Way over priced. Tells me he can fix my bike but when I pick it up and it's not fixed, he…read moremakes an excuse and says "well we're not dealers of this bike" it's an excuse because he forgot to fix it. It was not the same part as the brand name but it didn't need to be. If I was rating the staff it would not get any stars. Fire Collin! He is beyond rude. The owners should know about him. The staff says he's just not a people person. This shop won't be here for long. Update - the response sounds good but it has nothing to do with the issue. RUDE EMPLOYEE , OVER PRICED, NOT FIXED WHEN YOU SAID IT COULD BE. Now I have to find a reliable repair center to repair what they did not.

NEVER again!! E-Bike purchased 4 years ago. The battery died. Epicenter will not replace or do a…read morediagnostic on it. They passed it off to the manufacturer. Passed that off to the battery company that no longer sells that battery. Epicenter tells us it was our fault to let the battery go dead. Wow! You knew about the battery issues, you knew about the battery that can't be replaced any longer. Where is my notification via email, that there is an issue with that battery??? Now I have a piece of equipment that can't be used. It would cost $$ to strip the battery components. They expect me to do research on line to find a used battery or a battery repair service. All these options require almost as much $$ as the original bike.

Very helpful they no their thing when it comes to bikes friendly and good service My grandkids have…read morealways come here to get their bikes fixed or if they have any questions

We were able to stop in to have our bike tire fixed on the way through town. We called ahead and…read morethey were ready when we got there. Thirty minutes in and out.

Coast in Carmel is such a cute boutique! The clothing was adorable and felt like the kind of pieces…read moreyou don't find at regular stores. Everything had that perfect coastal Carmel vibe. They also had a lot of sizes and plenty of options, so it didn't feel limited like some boutiques can. Super fun to shop and definitely worth stopping in. I'll be back for sure! Service was great too!

Beautifully curated, high and mid-end fashions. Mostly women but that's normal. My wife loves that…read morethe apparel are well made, fabric is very soft and fit is great. They carry names brands and nice trinkets for the home. You can find some great stuff here that is really affordable. As normal go to the rear of the store to get to the sale section. For Carmel, this store is very affordable. The staff always friendly and greets everyone coming through the door! They are not overbearing following you around the store, they allow you to browse and do your thing. Always with a smile, asking if you need assistance.