Absolutely Disgraceful - Bill Would Be Ashamed If I could give zero stars, I would. Ever since James took over the shop, it's been a complete disaster. Bill must be turning over in his grave watching the legacy of his once-respected business crumble into this joke of a garage. I took my Harley in for service and ended up returning multiple times, each visit leaving my bike in worse condition than before. I finally had to take it to a professional shop in the Bay Area just to undo the damage. The mechanic there literally asked if someone was trying to kill me/us. That's how dangerous the work done here was. A new rear tire was mounted incorrectly, causing rubbing and leaving a deep 1/2-inch gouge around the entire tire before we realized what was happening. They also installed used parts without my consent -- completely unacceptable. When I went back to confront them and request a refund, I was smugly told to "take it to small claims court, others have." So, that's exactly what I'm doing. It doesn't stop there. My girlfriend's son took his bike in for a basic oil change and left with a cracked reservoir and a brake handle that literally fell off while he was riding it home. This place isn't just unprofessional -- it's outright dangerous. Stay far away. This shop is a lawsuit waiting to happen, and I genuinely fear for anyone trusting their lives to the work being done here. read more

My Harley had been parked a long time so it needed new tires, new battery and a complete service before I could sell it. James took care of it and then found a buyer for me, so I am very happy with his service. read more

After 6 months of my equipment being there, nothing had been done ,nor did they recommend I take it else where to have the work done. I went to pick it up and they did not even have it at their shop. It seems they just forgot about the job in general or simply just forgot about it. I know work there at times I'd a bit delayed but this was pure neglected to follow through or at least follow up they were unable to complete it. read more

James took care of my Harley after sustaining minor-moderate damage. The shop has been there for years when his Uncle Bill was the owner and is one of very few Harley established shops in the county. I met his mechanics and they all were knowledgeable and sympathetic to my situation. They also handled an abundance of walk-in traffic with excellent customer service. I highly recommend Bill's Monterey Custom Motorcycles! read more

I'm super thankful these guys are here took my bike in had a few issues mostly those creeping ticking noises from the Harley they were able to figure it was the exhaust. fixed it and got me right back on the road again and got rid of those annoying noises before I went to pick up the bike I was offered a detail on the bike let me tell you take up the offer made my bike look like brand new thank you guys I'll be back again might just drop by for the detailing do your self a favor and if your on the fence on taking your bike to a new shop these guys are worth every penny. read more

Been knowing these bros for many moons. Always stand tall, honest, reliable, dependable, reasonable with a make it happen attitude. And they will make it happen. From ground up one of a kind builds to repairs and maintenance. Bill's is the place. Worth every minute of any trip. If you want the best, personalized attention look no farther. Their patriotism is a huge plus in my book. They are involved in the community and actually make you proud to be their customer and friend. read more

Bill's Monterey Custom Motorcycles - Motorcycle Repair Near Me - Seaside, California

Take my bike for ignition switch and find lot loose parts and broken parts. The owner Very nice person but he need good mechanics. read more

Bill's Monterey Custom Motorcycles - Switch - Motorcycle Repair Near Me - Seaside, California

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Bought my first brand new custom HD, American Image(AIMCI), bike in 1997 from a dealer, Staz's Nevada Indian, in Las Vegas and rode it back to Monterey where I was living at the time. When I got there I was having some issues so I brought it to Bill's. Bill and his crew did a once over and advised me I'd been "taken" for a ride. Not only did Bill and crew point out what shady stuff had been going on but they worked through all the hassles dealing with the folks from Nevada and AIMCI. Can't say enough about these guys. read more

Bill's Monterey Custom Motorcycles - Motorcycle Repair Near Me - Seaside, California

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Called with questions about my motorcycle, Bill walked me through taking apart my motorcycle so I could test/replace my battery. I brought the old battery to the shop, he tested it and ordered a new one for me. Best customer service I've received in a long time. Thanks Bill! read more

Bill helped us out in a bind while traveling through... even though he services Harley's mostly he was able to get our Touring bike back on the road. Super friendly and helpful! Thanks Bill! read more

I took my 1995 Fatboy to Bill and Cody after it had been sitting for about 8 months in storage in the Pacific Northwest. I had the starter replaced previously and the mechanic before did a great job but there was something in the actual wiring of the starter housing. I delivered my bike to Bill after he showed me around his shop. This place is a museum of choppers and bikes. I also had to have some other work done which Bill just said "we will take care of it." As the days moved on I knew I had to be patient because if you want the BEST QUALITY you must be patient. Not only was the quality outstanding but the pricing was more than fair. If you want the BEST parts service and sales experience for your scooter in Monterey-Seaside go see Bill. read more

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Over priced on tires once cycle gear open up you will probably get a better deal there. Plus $25 dollars to put them on.

Custom Harley, Street Bikes, What are you into? Go Check This Awesome place out. Like a Motorcycle Museum, I love to visit here every now and then to see what new and used Sweet rides are available. From Custom $100k+ bikes with Sick Paint to your 80's Sportster and Sometimes High end Street bikes like the Confederate they have now. If you enjoy a motorcycle show, stop in. If you need an oil change or a new crankshaft, or need to replace your petcock, This is the place. read more

Bought my bike a few weeks ago just down the street from these guys. Got a nail in my tire and came here. Bill was very supportive and even recommended that I get my new tire on motorcycle superstore so that I would save some money. He could have bought it for me and charged more but was more concerned about making sure I got what I wanted for the right price. Very honest guy. So I came back with my tire from MS and they mounted it for a good price. He asked if I was military, which I am not. He gives a discount for our people who protect our freedom. That goes a long way with me. He typically does Harleys but has started working on sport bikes because of the amount of military in the area and because Monterey Powersports over charges. At that point I decided I will go to his shop every time I need to. So I called later. My bike is in need of its first maintainence. I have the parts and oil. So I ask for a price for them to do it. The price is higher than I want to pay because I normally do all my maintainence. So he drops the price, deal seems to be that I do the maintenance in his shop with his mechanic for a drastically reduced price because I can do it. Who wouldn't pay to do their own maintenance for the first time with a mechanic nearby to check it out when/if needed? I'll edit this when the work is done to reflect the next transaction. Either way, go to Bill's, he is honest and helpful. read more

Bill bailed my buddy out of an unsafe tire situation with solid advice on safely getting to his shop. Then put a new tire on quickly and professionally. And we were riding Moto Guzzis instead of Harleys! Highly recommend this shop. read more

Bottomed my bike out and stretched out my spring on my side stand and it wouldn't stay up. Quick trip over to Bill's shop and next thing ya know there are 3 guys on my bike getting it fixed up. New spring in, re-tightened some loose bolts and had me on my way. The biker community is the best, and Bill's shop is top notch! Much appreciated. read more

I have not had such quality as well as efficient service like I got at there at Bill"s. They an all around great bunch of guys. I highly recommend Bill"s if you need any work done on your Bike. with that being said, thank you Bill for your services and what you did for me! I can't thank you enough. Respectfully, Erick Anaya read more

Went to Bills today after buying my dad an 883 and he helped me so much. So much genuine advice and information that they gave me. I told them I needed a front tire due to a slight front end wobble and he told me to do certain checks before I spend money on something I may not need. He's genuine and so is the rest of his shops. He definitely has won me as a customer I'll be going back again frequently. Very polite, helpful and genuine. read more

Hands-down Bills custom motorcycles is by far the best motorcycle shop on the Monterey Peninsula. He has been working on motorcycles for over 40 years and he has a good heart as most bikers do.. If you bring your motorcycle to him you will never be sorry read more

Bill was very helpful in getting my bike back up and running after I crashed it - will definitely utilize his shop/services again in the future read more

Great shop! Some amazing bikes for sale. Met the owner and he was very helpful and honest.

Bill is a straight up old school very cool dude. My buddy's bike had issues, he had it fixed and we were on our way in 10 min. Great place, lots of cool things there - total mans cave. i respect Bill and his employees - get your bike fixed there or better yet buy a custom harley or chopper from Bill - what are you waiting for? read more

Very professional, knowledgeable, experienced! There is nothing you may want that they can't do or offer. Not only will they do a great, fast, and reasonably priced job, but you will also get to see a museum like office that looks like a shrine to motorcycling great American traditions. Bill is super cool and helpful - he WILL take care of you! Highly recommended. read more

I highly recommend Bill's for your bike work. Bill was extremely nice, helpful, and straight up with me. Everything was explained to me in detail and the prices were more than fair. Military friendly and way better service and prices than Harley dealership in Salinas. Lots of nice custom bikes too. read more

Bill at Bill custom motorcycle is as good as it gets when it comes to personal service and caring. Nobody knows Harley Davidson motorcycles better than Bill and his team. They kept my sportster roadworthy and now are doing the same with my heritage soft tail. These guys are a class act. Fair and honest, knowledgeable and reliable. read more

do they work on custom choppers ? revtech engines ? pars and accessories of course ?

Bill goes out of his way to find what you need. He has parts no one else would have!