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    West Appliances Liquidation

    5.0 (3 reviews)
    InexpensiveAppliances
    Closed 10:00 am - 7:00 pm

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    Justified Appliance - This is NOT the condition in which I bought this freezer. This is what happens after they picked it up for service.

    Justified Appliance

    1.6(104 reviews)
    2.0 mi
    $

    I purchased a fridge from here in 2016 and it just now stopped working so I came back today to buy…read moreanother. He was very nice and worked to get it delivered for me within a few hours because I have to work all weekend and they removed the old one. Great service!

    After 6 weeks the washing machine does not really work. It stays on UB or UE and I would have to…read morestop and start the wash all over again. No change. Then, I pull soaking wet clothes from the washing machine into a dryer and run it 54 minutes about 3 to 4 times for the clothes to dry. Sometimes, I have to press the start button many times before it start or wait 5 minutes. Washing machine is junk. I called him and he was VERY rude. Then I text him almost a week later for status and very rude. I asked to please pick up his junk washing machine, and he called once, while I was at work and never left a voice message or an email. If you rate his customer service, F minus is a good grade for him. He needs to pick up his washing machine and refund me please. Do not buy used appliances but new ones with warranties. Two washes should be no more than 3 hours and it will take 6. Wasted energy and sleep

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    Justified Appliance - Lost over $1200 worth of food. Only had the freezer for 1.5 months

    Lost over $1200 worth of food. Only had the freezer for 1.5 months

    Justified Appliance - This is NOT the condition in which I bought this freezer. This is what happens after they picked it up for service.

    This is NOT the condition in which I bought this freezer. This is what happens after they picked it up for service.

    Justified Appliance - This is NOT the condition in which I bought this freezer. This is what happens after they picked it up for service.

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    This is NOT the condition in which I bought this freezer. This is what happens after they picked it up for service.

    Conn's HomePlus

    Conn's HomePlus

    1.6(13 reviews)
    0.3 mi

    This the worst place to deal with. All they are worried about is money money money!!!!! I wish I…read morecould just give them no stars, but they were good at the beginning. Once I got sick and went on medical leave and couldn't pay until I went back to work they called everyday and all day telling me to borrow money just to pay them damn my medical issues. At the same time trying to ask how are you able to live day to day, and have a phone. The last lady had the damn nerves to tell me to get a side job after I already told her I was out on medical leave and couldn't drive. She then said ride a bus or something. By that time I was heated. I told her off and hung up the phone. JUST SAD YOUR COMPANY DOESN'T CARE ABOUT THE HEALTH OF YOUR CUSTOMERS. IF SOMETHING HAPPENS TO ME THEN HOW WILL YOU GET YOUR MONEY THEN???

    I'm new to the area. I went in to purchase a washer and a dryer. The service inside was good. I was…read moretold to call a number to see what time my delivery would arrive at my home. I just want to say this my order was placed on 6/03/2023 and I have no washer or dryer.. Now the delivery did come the first time when expected. I'm in a townhome which is three stories. My washer and dryer connect is on the third floor.. When the drivers came to deliver my washer and dryer the delivery guy said it won't fit.. he made up every excuse not to try and even see if they would fit. I bought the add on that sit at the bottom of the washer and dryer and I asked him to bring those in. If he would have brought those we would have known if they would have fit.. he went down stairs and came back without the add one and said it won't.. plus he said the washer opens from the left side so I won't be able to open it. You guys when I went back into the Conn's store the washer I bought opens from the right he said it opened from the left.. also I measured my space and it said that the washer and dryer would fit.. I spoke with a manager who then scheduled me another delivery which I was told would be the next day which was Tuesday 6/6/23 and I was told I could expect delivery the next day. I had to call the number to confirm a time. When I called I was told the delivery wouldn't be until Friday which was okay. I did everything I did for the first delivery however I never got a time that they would be coming out .. Thursday we had a storm and the power went out in my place. The first time for me and living here in Texas so I was more worried about that.. power was restored later and I was excited about Friday... I got up early and did my trip to the grocery store since I had no idea of the delivery time.. I'm writing a book so I sat at home working and y'all my delivery never came. They never brought my washer and dryer. At this point I'm gonna get all 2,673.65 of my dollars back and take my business where it's wanted. I'm so disappointed with the service right now. The delivery man who didn't want to bring up just the added bottoms.. I measured my space and I also measured the washer and dryer and if they would have just brought the added bottoms we would have known if the dryers would have fitted for sure but the lazy deliver guy wouldn't sad part is I would have brought the damn things up my damn self.. now I have no washer nor dryer.. I had been doing research since I moved here in January .. I went by all these places to see which ones I loved and who had the better prices and I took pictures as well.. my pick was Conn's and this is what happen to me... now I have to start this journey all over again but first I'm gonna get my money back from these people who have no customer service at all.. the disappointment

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    Conn's HomePlus - I fell in love with these and now I have to find another place that will actually give me the time and day to see what works for me.

    I fell in love with these and now I have to find another place that will actually give me the time and day to see what works for me.

    Conn's HomePlus
    Conn's HomePlus

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    Same Day Appliance Repair Houston

    Same Day Appliance Repair Houston

    2.4(135 reviews)
    1.9 mi

    Can I give 0 stars? This company is so ridiculously unprofessional…read more Over a month ago I had a technician come and replace the gas from a broken cooktop. During the repair he either damaged or failed to remove all broken glass from one of the burners (left a piece of metal/screw in one of the burners - resulting that burner shorting out. I scheduled the technician to come back out - and they didn't properly book the appointment. Then they sent him out (a week after repair) and he never reported back to them - ends up he was released or they stopped using him for work. So they sent out a 'Master Technician'. He said he'd have to order a part and come back out and make the repair and see details of what the issue is when he has the part. That was a week or more after last technician had been to house. Well... after many weeks of waiting and numerous calls - all with a promised return call to get the service completed... nothing. Weeks of calls with no promised returned calls (in 30 minutes, by end of day, by Monday, etc...) They are full of shit! I have asked to talk to the owners, but nothing yet. They should have stepped in long ago TBH. Stay far away!

    Initially, I had created a glowing review of Same Day because I felt, at the time, that their…read moreavailability and response was stellar. The fact that Cassie was extremely attentive and professional and Rudy coming out the same day and address issues with my fridge was awesome. Unfortunately the experience turned sour as the fix did not resolve my issue and I needed someone to come back out. Since Rudy did not change any parts, just provided "service", he let me know that if problem persists within 2 weeks, that would be the only time I would be able to have them come back out for a warrantied event. Within a week, I ended up calling same day back out for services. Suffice it to say, I was given the run around the whole day. The guy did not come during the scheduled time and even afterwards. He let me know that he needed to touch base with Rudy to see what he did and that he would come out after that. My better judgment understood these folks were not really about fixing issues more so than taking money and not holding on to their end of the bargain, so I reached out to another company and my problem is fixed. I could see if I was trying to jipp these guys and not pay, they had a trip charge and I was billed for some additional service...I paid. All I wanted to do is get my fridge fixed. I was transparent in the work already done, and I'm glad I was. I am sure they would have tried to tell me I would have needed a boat load of parts. These guys didn't look at the future value of money more so they looked at making the quick buck. If you want a place with questionable service and questionable follow up, choose service. If you want your appliance fixed and for a fair price, go elsewhere...

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    Same Day Appliance Repair Houston
    Same Day Appliance Repair Houston
    Same Day Appliance Repair Houston

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    West Appliances Liquidation - appliances - Updated May 2026

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