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    A Plus Appliances

    5.0 (1 review)

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    2 years ago

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    Best Buy - The GEEK SQUAD STATION

    Best Buy

    2.0(144 reviews)
    0.9 miMemorial
    $$

    I really hate to write bad reviews, but this one is warranted fasho fasho!…read more My wife and I came in here on a weekday evening, trying to find what best gift to give a family member, specifically a computer. Upon walking in it took them a minute, but somebody finally asked if we needed some help. As we were talking to the lady employee about which laptop to purchase, another person randomly comes up and starts talking to the lady employee who was talking to us clearly. She continued to address the man as if we did not exist right there. It was really offensive and we end up walking away and looking at the computers ourselves. After some time went by we decided to walk out because the customer service was just absolutely dismissive. We end up leaving, but then I felt convicted because I couldn't let that type of customer "no" service slide. I end up going back in asking for a manager, and the manager told me that the person who disrespectfully inserted himself is a vendor with another company. The Best Buy managers name is Tia (who I talked to) and the vendors name is Milo. The manager said that she would have a talk with upper management to let them about the situation however I have gotten no follow up or anything! Honestly seemed like it was a way to dismiss me, because there was no additional action. No getting my contact information or anything. This place definitely needs help in the customer service department in my opinion. I see now why those reviews are rated low.

    I have not being in a Best Buy for a long time but my girlfriend want to get a new camera for our…read moretrip to Spain and Best Buy was one of her favorite place to go when she was younger. It has been so long since I've went inside a Best Buy, the lay out was nothing like how it was back in the 90's. We found the camera we wanted and the staff help us get it out of the glass case and bring it to a register for check out, it was fast and easy.

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    Pacific Kitchen & Home - Lazy employee!!! Sees people walking around and chooses to ignore! Fire his ass!

    Pacific Kitchen & Home

    1.3(12 reviews)
    0.9 miMemorial
    $$$

    Okay. I know there are supply chain issues related to Covid. Knowing this, I bought my appliances…read moreon May 28th to ensure they would be ready and available when my renovation was complete. They were supposed to deliver the appliances today, because I am moving in this week. I was concerned I wasn't hearing anything that something was awry, so I tried to call. Best Buy does not take phone calls. What business has that policy? I called the Best Buy customer service number and the guy told me that my delivery had been cancelled and rescheduled. He could not tell me why. So I get in the car and drive to the Best Buy store, mind you not close to where I am currently living. My salesperson, Justin, was not available. The person that helped me was shocked that I was angry. Why should I be angry that I changed my schedule to accommodate a delivery that wasn't going to happen, and better yet, not one was going to notify me that it wasn't going to happen. So come to find out, they cancelled the delivery because one of the 8 items wasn't available. HMMMMM. I would think a call might be in order to see if I wanted delivery of the other items. The person helping me could care less. She did split the order and the items that are available are being delivered this week and the other item three weeks for now. I am thinking great, I can live with this. I leave the store and about 45 minutes later, I get an email saying the whole order has been cancelled due to items not being available. Remember I can't call someone so I drive back to the store to see what changed in 45 minutes and the lady acted like I was being ridiculous and everything is fine. Pardon me if I don't believe you, because the whole process has been a nightmare at this point and there were other people there experiencing the SAME exact issues and they were upset also. My regular salesperson looks in the computer and says everything looks okay while the woman who originally helped me is over talking smack about me IN FRONT OF ME to her colleagues. Maybe my $10,000 purchase is NO big deal to this company. Good. If I EVER get my appliances, this is the LAST purchase I WILL EVER make with them. NO ONE in this company cares about customer service. I am yet another person in a line of HORRIBLE reviews. I am a tech/gadget girl and will be making all of my future purchases from a company that cares more about their customers than these folks do. DON'T LET THEM LIE TO YOU and tell you NO PROBLEM getting your products!!!!!!!!!!!!!!!!

    I also wish I could give them no star. Apparently it appears the salespeople promise a delivery…read moretime to get the sale, but cannot actually make that date. The company delivered the incorrect washer and dryer combo and also called me the day before telling me that they were not going to be able to deliver the refrigerator as promised. In a current market environment where most companies do price matching, I would definitely not recommend going with Pacific. I purchased a warrantee with the products and am expecting to receive substandard service where they may likely try to not honor it. In all fairness, employee M worked hard at trying to clean up the mess that the company and salesperson created.

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    Pacific Kitchen and Home: Inside Best Buy Bunker Hill

    A Plus Appliances - appliances - Updated May 2026

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