On floor Staff- 5/5 Fantastic people! Yadarelis was communicative and helpful. She is great with…read morepeople and gets urgency for finding the right appliance, given what is shared and needed. Definitely wants you to have a great shopping experience. We ended up buying a washer, dryer, and fridge. Great pricing for value. Owners- 5/5 Helpful and informative. Asked them for help with the best suggestion for a water softener to care deeply for appliances that are new, and gave a few suggestions and information on the Houston area needs for home care, given we moved from CA. Delivery- 4/5 The positive: Communicative and called ahead of time to let us know they were 30 mins away. What needs improvement: The delivery men mentioned that they were NOT given the correct tools to finish the job of leveling out the panels on the fridge or what was needed for installation of the fridge upon delivery, because they "switched delivery trucks on them". Unfortoley, that leaves us the customer, waiting for them to come back and finish the job they were paid for. It's been a week, and we are still waiting for them to come back and level out the panels on the fridge. This is either the delivery men's lack of preparation before delivery or the owners' lack of structure to ensure delivery has what they need for all to go as needed.

What a good group of guys. Love supporting our veterans and these guys are a top, solid group of…read moregood dudes. Service is great, and they offer great deals, lots of bang for buck. Not the full suite of options like you get in a big box store, but plenty of great options. At least stop by and look for diligence's sake, there are great deals to be had!

This company saved my Christmas! Three days before Christmas my oven quit heating. We had a ton…read moreof baking to do in addition to cooking for Christmas Eve and Christmas Day. On a Sunday evening, I started making calls to schedule someone for Monday morning. When I called Vectors, they actually answered the phone! He said he was booked on Monday but could send someone out in the evening. I needed service before then! Long story short, he rearranged the schedule and got a technician out to my house by noon on Monday. The technician, Roman, was quick to diagnose and repair the oven. Great customer service. Very nice, professional and accommodating. Thanks for your help!

Victor is on time and very professional. He fixed our problem with our dryer without having to…read moreorder any parts. The $50 fee to come out is used towards any work done. We will use Victor again if we need any work done on our appliances.

They are always available. Their technicians are knowledgeable. I do recommend their services.read more

I had a great experience with Rapid Fix Pro and wouldn't hesitate to recommend them to anyone in…read moreneed of appliance repair. The technician showed up right on time -- no waiting around or vague arrival windows -- which I really appreciated. Throughout the whole process, the communication was excellent. They kept me informed every step of the way, explained what the issue was in plain language, and made sure I understood exactly what needed to be done before any work began. No surprise charges or upselling, just honest, fair work.

Roman does amazing work unfortunately Appliance's Best does not come to Pearland so I couldn't use…read morehim again but I have used him twice in the past with 100% success

On time! Quickly diagnosed. Reasonable estimate. Returned on time the next day with the part…read more Repair made and on his way. Will call again!

Jorge fixed my oven! I was really grateful to have it back. It wasn't cheap, but I appreciated that…read moremost of the cost was the part and not the labor. The part took awhile longer to come in than expected, but that was not Jorge's fault: once he had the part, he came back ASAP to install it. I would absolutely recommend Jorge and would call him again if (ok WHEN) I have another appliance problem. Very professional, polite, and trustworthy. I'm grateful to have my old oven up and baking cookies again, rather than having to pay a few thousand for a new double oven to fit (along with all the problems of the "advanced electronics" in new appliances) Thanks, Jorge!

Our dishwasher stopped working and it wasn't any of the obvious electrical issues we could fix…read moreourselves. I called Jorge and he was able to come out the next day and assess the issue. He gave us the pros and cons of fixing the dishwasher vs buying a new one. He was upfront about the cost of labor and the replacement part, and was able to come back the next day and fix our dishwasher. It's working as it should and we know who we will call for the next appliance repair job we have. Highly recommended!

The technician was knowledgeable and resolved the issue with my dryer after a thorough diagnosis…read more The problem turned out to be an internal fuse, and the repair was successful. My only feedback is that it wasn't clearly communicated when the diagnostic phase ended and when chargeable repair work began, so the final price came as a surprise. The cost itself was fair for the work performed, and I appreciated the discount offered. Overall, the service was effective and professional.

David was very knowledgeable, explained the problem and fixed the issue right away. Also, very kind…read moreand friendly.

Scheduled at 9, showed up as promised at 3, perfect repair by 4!…read more I cannot recommend this repair shop enough. They are exceptional

Authentic, honest ... truly I wouldn't go to anyone else. He was my second call after I spent…read more600.00 and helped me get the work done for free from the manufacturer

Our ice machine water pump went out. The machine we have is a rare one in the market, I learned,…read morewhen Joe arrived to help. The water pump was difficult to locate but I eventually was able to get what I thought was the exact replacement from the dealer that sold the unit to us through our outdoor kitchen contractor. It wasn't quite right but Joe worked around it, cleaned the unit and taught me a few things I didn't know. The machine works better than it ever did before! Highly recommend AABC!