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    KTX Home

    4.4 (19 reviews)
    Closed 10:00 am - 3:00 pm

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    Melissa M.

    Before the store opened on May 12, 2020, I communicated to the manager both via Facebook and through a direct phone call that I wished to purchase a small white hutch and that it was perfect for the small 42 inch wall space in our home. It meant a lot to our family just in pictures because the hardware was an exact match to our kitchen and the hearts on the molding were significant to our family. After more than 2 years of searching, we felt like finally we had found something right for us. The manager sent us an invoice that morning. I called her back directly to confirm I received it, asked about my delivery options and that I wanted to pay for the hutch using my husband's credit card over the phone (an option provided to us) and I would call her back shortly with his cc number and the payment information. In the short amount of time it took me to call her back, she sold it out to someone else!! Shocked and sad, I asked her to please do the right thing and honor my payment as our sale was already in progress. In response, she replied she has so many people who do the same thing and never call back. That is not however justification for her actions. I readied a place in my home for this piece. In addition, within a few minutes of this transpiring and for no clear or apparent reason (I never made any negative comments), she also disabled me from the KTX Facebook page. I feel incredibly hurt and have never experienced this from any other business. Ever. To the manager of KTX Home, please reevaluate your business practices and conduct your business with fairness and integrity. That means honoring the sales invoice you send a customer for a reasonable amount of time before selling the item out from under them. I feel extremely sad as we had already planned so much for this little piece in our home without much in it right now and had SO much hope in your store for finding the right pieces to fill our new home. I hope you will reconsider and do the right thing in the present and in the future and hope and pray this terrible experience and disappointment never happens to anyone else. ISO pic below.

    Anne-Marie B.

    Ok, this place is entirely too good to be true, but somehow it's true! I found it completely by accident during a weekend trip to Katy and I was SO glad I did! The quality of the furniture is impressive, particularly compared to their prices. This place is super affordable and everything is unique and beautiful! They have a lot of shabby-chique style furniture but there truly is something for everyone here. We ended up getting our dining room table here (which some sweet Katy Tiger football players delivered to our door via Junk Street's delivery service), and I fell in love with the decorative sign that was on the table in the showroom when we went to find it so that came home with us too! For you diehard Texas high school football folks, they also have an entire section dedicated to Katy ISD football swag, and tons of cute home decor odds and ends as well. I highly recommend a trip to visit, you will not be disappointed!

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    7 months ago

    Love my new credenza. Very nice communication and prompt delivery. Would buy from them again!

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    4 years ago

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    8 years ago

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    6 years ago

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    12 years ago

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    12 years ago

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    8 years ago

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    12 years ago

    Good prices and variety but the ladies working there are not friendly. Improve your customer service.

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    9 years ago

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    Review Highlights - KTX Home

    I love walking in junk street to see what they have and how it is styled.

    Mentioned in 2 reviews

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