Firstly, I did not know that there was even a Home Depot here. It isn't really visible from I10…read morefrontage or from Westview and I've passed by plenty of times. It's your general location with a large parking space. The interior is the same as well. While they do seem extremely well staffed, no one is really helping customers out; half of the staff are more like hanging out. The self checkout line situation is also really messy here with a lot of visible frustration. You got one lady flagging people down from walking to the checkout counters and point to a hastily constructed line that's 20 people strong. Meh. Going forward barring major traffic inconvenience, the Lowe's on Bunker Hill seems like the better choice.

Came here at about 9:15pm on a Wednesday and the employees greeted us when we walked down the aisle…read morewhich I found pleasant. Was able to use self checkout and no line. Don't get the quick bags Sandler sandbags though, $40 and they don't work very well.

We have an ice maker that is a true pain in the neck. We don't use enough ice on a daily basis so…read morethe machine runs and runs. Albert came to clean and service it and suggested a way that I can quit fighting with this ice maker. He was super efficient, very personable and very easy to work with. He is a great representative for Uptown Appliance. thanks

In my opinion this company is highly irresponsible in its billing practices ..consider it as…read moreunethical. I currently have a bill of $16.000.00 charged on my Visa. Many of the charges are unapproved . Read their reviews on line . Low BBB ratings Imagine these charges and the GE Monogram is still not repaired ! Go elsewhere

Scheduled repair company had poor communication and was extremely tardy. I yelp searched and Vector…read moreAppliance Repair was one of many suggested. They reached out to me immediately and came by the next morning, as they stated they would, and fixed my dryer, bim boom bap! Dryer purrs like a kitten and Victor gave me suggestions on how to have my appliance running at max potential. Save their # in my phone! Would highly recommend, as they are knowledgeable, communicative & punctual :)

Victor is very responsive to messages, communicates clearly, gives accurate and reasonable quotes,…read moreand most importantly he did a great job. He replaced a gas dryer belt since the drum stopped rotating and performed cleaning maintenance to clean out lint to prevent lint fires. The services were a reasonable price and he was thorough.

The worst service ever, bought a stove form this company the owner Lee is an absolute ghost never…read morereturn calls, I purchased since February 28 and the stove smelled a lot of gas he took the new stove and gave me a more cheaper one and been calling his office since march and no return calls don't ever buy from this store...will have to call channel 13 to further investigate my issue

These are really good people. I was referred to them by an appliance repair company in my…read moreneighborhood. I was able to purchase the Whirlpool refrigerator I wanted for a better price than the big box stores offered. They were able to deliver and install it. A mistake was made by the company, but they made it right to my satisfaction. I am very glad I discovered these guys and gladly recommend them to friends and clients.

The Geek Squad service did a great job fixing my laptop. I…read morehad a great experience setting up an appointment with an employee who is very patient and understanding. After a few days of waiting, the laptop came out as good as new without any issues. I appreciate their effort and the deal they offered.

I had a disappointing experience with an employee named Tariqu, who works in the back near the…read moreelectronics department. When I asked for assistance, he did not answer my questions or make an effort to help. Instead, he repeatedly looked back at his coworkers, laughed, and made facial expressions that came across as unprofessional and disrespectful. As a customer, I expect to be treated with courtesy and have my questions addressed. This interaction made me feel ignored and unwelcome. I hope management addresses this behavior so future customers receive the respectful service they deserve.

Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

I had an excellent experience with A & G Appliances. I contacted them regarding the ice maker in my…read more15-year-old refrigerator that had suddenly stopped working. Akai was able to work me into his schedule that same day, which I very much appreciated. He quickly diagnosed a frozen fill tube and set to work thawing it. Ultimately, he was able to clear the line and force the ice maker refill, but cautioned that it might not be a permanent fix. Given the refrigerator's age, there could be additional issues preventing the ice maker from behaving normally. However, replacement parts for the model I have are costly and difficult to source. That proved to be the case in this instance, unfortunately. Even though I'll be using ice trays for the time being, I was very pleased with Akai's honest and professional service. I would not hesitate to recommend A & G Appliances to my friends and family.

I also wish I could give them no star. Apparently it appears the salespeople promise a delivery…read moretime to get the sale, but cannot actually make that date. The company delivered the incorrect washer and dryer combo and also called me the day before telling me that they were not going to be able to deliver the refrigerator as promised. In a current market environment where most companies do price matching, I would definitely not recommend going with Pacific. I purchased a warrantee with the products and am expecting to receive substandard service where they may likely try to not honor it. In all fairness, employee M worked hard at trying to clean up the mess that the company and salesperson created.

I called to get a technician (which is technically a Best Buy technician) over to fix my GE…read moredishwasher that was less than 30 days old. The technician charged my credit card $127.63. I also had purchased an extended warranty. All of this should've been listed on my account that he was looking at on his computer. I called customer service immediately, and they were shocked I was charged. After a long phone call, I was told to expect a phone call from dispatch as they are the only ones who could give me a refund. I was told 24-48 hours. I did not receive a call. I called again a week later and went through the SAME exact call. Same promise, no call. I called again this week, waiting until after the holiday to let things die down and return back to the normal schedule. Same call, no progress, same promise of a call. I have heard nothing. It will be almost a month now. I wrote to the BBB, because I REFUSE to go through yet another call. The dishwasher works fine, but I would avoid buying anything from here to avoid having to deal with their customer service.

Paid almost $800 in new parts to fix my dishwasher. Cabinets were all gauged in the process but at…read moreleast dishwasher worked again. 4 months later same issue. Called and warranty is only 90 days. Beware.

I can see why it's called Excellence Appliance Repair. Roman was polite, efficient and…read moreknowledgeable.

I LOVE this place. It might not be as big as your nearest Sears, but I can guarantee you this place…read moredelivers. What I really like is that they're a family owned place. That always means hard work and great service. This is the kind of place where you can build a relationship with the people helping you. We've needed our dryer worked on for two different issues, and all we got both of them fixed quickly here. Without being ripped off, either. That's another thing I liked about this place. Fair charge for fair work. That seems to be hard to come by nowadays. When I was in the market for a new washer, my first stop was here. I got all my questions answered with confidence. The people here really know what they're talking about. We ended up buying a Kenmore washer, and they helped us load it and everything. Such gentlemen! The washer works like a charm, too! I will definitely continue to come here for any of my appliance needs.

Steve was prompt new what i needed Qouted me $90. for…read moreservice call plus parts which eould be about $60 for part than he said he had to look up cost of part so should had beef $ 150- 160 with parts then he hit me up for $235.00 i looked part $17- &24 depending where you buy it. I paid him but felt I should pass on my experience he was here 20 mins I won't have that happen again

Great, fast, & friendly service. Came here after first taking my Mac to the Apple store. They could…read morenot figure out what was wrong with it after being there for two hours (with appt) their only solution was sending it out for $475 with no guarantees. Here, I walked in, immediately took my laptop and after waiting less than 15 minutes told me they would need to open it to figure it out. I did not have to prepay or leave any deposit. They called me the next day to explain what was wrong, a quote, and for approval for the work - I didn't feel pressured. My laptop was ready the next day! Plus I saved A LOT of money! Plus I met dog

Every purchase I have had there had broken or misfired. Everything. I used to trust this place…read more No more.