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    Partsco

    4.4 (8 reviews)
    Closed 8:00 am - 6:00 pm

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    8 years ago

    Have used these folks many times over the years. They are friendly and helpful - and they know their stuff!

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    Katy Discounted Appliances

    Katy Discounted Appliances

    4.2(10 reviews)
    5.6 mi
    Veteran-owned & operated
    Discounts available

    On floor Staff- 5/5 Fantastic people! Yadarelis was communicative and helpful. She is great with…read morepeople and gets urgency for finding the right appliance, given what is shared and needed. Definitely wants you to have a great shopping experience. We ended up buying a washer, dryer, and fridge. Great pricing for value. Owners- 5/5 Helpful and informative. Asked them for help with the best suggestion for a water softener to care deeply for appliances that are new, and gave a few suggestions and information on the Houston area needs for home care, given we moved from CA. Delivery- 4/5 The positive: Communicative and called ahead of time to let us know they were 30 mins away. What needs improvement: The delivery men mentioned that they were NOT given the correct tools to finish the job of leveling out the panels on the fridge or what was needed for installation of the fridge upon delivery, because they "switched delivery trucks on them". Unfortoley, that leaves us the customer, waiting for them to come back and finish the job they were paid for. It's been a week, and we are still waiting for them to come back and level out the panels on the fridge. This is either the delivery men's lack of preparation before delivery or the owners' lack of structure to ensure delivery has what they need for all to go as needed.

    What a good group of guys. Love supporting our veterans and these guys are a top, solid group of…read moregood dudes. Service is great, and they offer great deals, lots of bang for buck. Not the full suite of options like you get in a big box store, but plenty of great options. At least stop by and look for diligence's sake, there are great deals to be had!

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    Katy Discounted Appliances
    Katy Discounted Appliances
    Katy Discounted Appliances

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    Astro Appliance Service - New frozen ice from new ice maker kit.

    Astro Appliance Service

    1.2(138 reviews)
    3.9 miAlief

    My rating is based on the time it took to order parts and actual repair time. I did not feel there…read morewas a sense of urgency in ordering the parts for my dryer and so I went a month without a working appliance. I am thank it was summer and things could air-dry much faster - huge disappointment. However, the techs who came all three times (yes, three trips) were very kind, very professional, and very informative. I called several times to check the status of the parts and repair times, and that staff was understanding of my frustration and appeared to be empathic. I am just annoyed it took as long as it did to get the parts.

    I wish I could give this sham excuse for an appliance company a ZERO! The freezer on our Miele…read morerefrigerator/freezer went out while we were out of town in early May. The technician sent didn't stay at the house for 5 minutes. He said it need a mother board and door switch on the door. He said the boss would call with additional info. There was not a call for over 2 weeks. I called them and the phone person said someone within the shop said it was a pre-existing condition (i.e. not covered) and they would call back. Again, we never heard anything from them. Long story short; I worked with the home warranty and they sent a second repair company that was competent. They broke the machine down and for it was an inverter on the freezer.

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    Astro Appliance Service - Replacement seal. Perfect fit, right? Thanks Corbin!

    Replacement seal. Perfect fit, right? Thanks Corbin!

    Astro Appliance Service - My new ice dispenser. Thanks Corbin.

    My new ice dispenser. Thanks Corbin.

    Astro Appliance Service - Issue in Reverse. It was over freezing at the bottom. Now the whole thing is over freezing at manufacturers setting.

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    Issue in Reverse. It was over freezing at the bottom. Now the whole thing is over freezing at manufacturers setting.

    Julie's Appliances - Julie request that she never fulfilled

    Julie's Appliances

    1.3(35 reviews)
    3.4 mi

    THIS BUSINESS IS AN ILLEGAL SCAMMING OPERATION. Do yourself…read morea favor and stay away! They will try lure you in with a 1 year warranty, but sell you a total lemon and not honor the warranty in any event. Worst possible customer service (there is none) designed to ensure you are never able to get a refund or a repair.

    DO NOT BUY FROM THESE PEOPLE…read more We bought a "new" washer and dryer from Julie's Appliances (7200 Eldridge Parkway) on February 17th. The manager is Jim Hannington and one employee Cheri Lynn Hernandez. There are several locations around Houston that all belong to Rom Patel. We bought the "new" washer and dryer for $450 (delivery/install, 90-day warranty, and hookups included). They were delivered on Monday the 19th. The delivery person did not bring any of the hookups and did not install them. I told him we were supposed to receive them and he basically told us that wasn't his problem. We called Jim. He said he had forgotten we had paid for that but we could drive over to the store to get the parts. We had used the washer a few times when it started leaking from the bottom. We tried to call Jim and he said he would have his "repair guy" call us to set up a time to come out. He never called so we had someone to come out and see if they could figure out what the problem was. They weren't even here for 5 minutes when they found the problem and told us it wasn't fixable (picture attached). There was a huge hole in the drum (not detectable without inspection). We called Jim while they were here and sent him the picture of the issue as he requested. And he said he would have someone come out to replace it with a brand new one that evening. We waited and no one ever came. After trying to contact Jim (calls and texts) AND messaging Cheri we told them we just wanted our money back and didn't want to deal with it anymore. They are refusing to refund us and now telling us WE need to bring it to them to be "repaired" (after he said he would replace it with a new one because this one is unfixable). I have been speaking to Cheri through messages about everything. We keep getting different answers from everyone and no one can tell us anything straight. I've attached pictures of my conversations with Jim and Cheri and how unprofessional and hateful they are. We were scammed and I want to make sure this doesn't happen to anyone else.

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    Julie's Appliances - They use multiple names on facebook market to continue to scam.

    They use multiple names on facebook market to continue to scam.

    Julie's Appliances
    Julie's Appliances

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    Partsco - appliances - Updated May 2026

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