I went to Mars to have my carpet shampooer repaired. Now I got this shampooer from my Mother in law…read moreused and had only tried to use it once, but could immediately tell there was something very wrong. I went to Mars. This man was a throwback to a time when tradespeople loved their work and honored their profession! You might get a story or two when you come in, but that's just part of the small town charm and integrity that you will always encounter there. He worked on my cleaner like it was his OWN mother in law's cleaner. It was beyond broken. He got Hoover engineers involved, and spent hours with that piece of junk. If there was a way it could have been fixed, I'm 100% certain he would have. With the last part ordered, he updated me that he would not be charging me for anything beyond the parts and just apologized profusely that it took so long. He had already spent more time and materials than he was going to charge me. As it turned out, my shampooer was beyond help. I figured I would have to pay him for his time at least or the parts ordered and buy a new one. But what did he do? He took the loss on MY shampooer and the parts and offered to sell me one of the brand new shampooers from his store at COST, WHOLESALE! I checked and it was true! Ya'll it was almost the same amount I would have paid for my less than par shampooer to be fixed that was several years old! And he STILL apologized for the time, etc. He also warrantied it for 3 years parts and labor. Long story short, the Royal shampooer I went home with was the best shampooer I have ever used. It was better than the professional that I paid $400 six months ago to shampoo my carpets! He also gave me free cleaning solution, and the upgraded attachments to take care of my upholstery as well. There was an attachment on this cleaner for hard surfaces and this is another example of his integrity. He told me not to use the hard surface attachment yet, that he found it has some glitches and is waiting for Royal to send out the fix for it. I didn't even need the hard surface attachment, but cool right? Maybe one day. And told me once they do, he will call me to bring my cleaner in and he will add the fix to the attachment. Ya'll he taught me how to take apart the cleaner, clean it and made me promise I would, lol. It was like learning from your wise grandpa who knows more about his machines and the value of a dollar that only his 45 years of experience could get him. I sure hope I don't have to come in any time soon, but if I do it will be nice to see him and I know my new pride and joy will be well cared for.

BEWARE! Not the same company under new ownership. Previous ownership was superb for years,…read moreservicing my Kirby vacuum, but no more. Bill broke my vintage Kirby Vacuum Cleaner. Was operable before he had access to machine. Returned it with broken prong on the switch. Took it because I was having a problem with cord staying connected to machine. After he supposedly "fixed it" with new cord & didn't test it before returning machine to me, it would come on and immediately shut off. Also machine is heavy making it difficult for me to load and unload from my SUV. Had always had wonderful service with this company for decades, but no more. Emailed owner John & have not heard back from him. I feel Bill wanted to sell me a new machine. This company is NOTHING like it was in years past when they would do needed repairs and service machine, so-called service there is no more. I would stay away from them completely as they cannot be trusted. They have lost this customer of many years. I would give them 0 stars if I could!!

Great service! Fixed my washer on a Saturday when I called. The price was reasonable. I would use…read morethem again!

Wonderful, finally an honest repair man!! We called him for repair on our stove and he came out and…read morefixed it. No frills, no gimmicks. Just good service

I found Pancho Appliances on Facebook Marketplace yesterday. I live in California and my son lives…read morein Texas. I wanted to help my son out because his washing machine broke down. I texted Pancho Appliances and Emily got right back with me. She found me a couple of washers that were in my price range and sent pictures. She offered delivery, set up and take away the old washing machine for a small fee...before I knew it we made a deal online! I paid for it and that very evening my son got a good solid washing machine. Excellent customer service. These are good people!!!!

My old washer had broken down and my dryer was already old, so I went to go buy a new set. I found…read morereally good prices at this location and the young man was very helpful.

Great work and honest. Told us when we should consider replacing the unit and moving on.read more

The reviews are correct- these guys are legit guys and they aren't scammers. We had a good…read moreconversation over texting and I was ready to hire them but went with someone else- nothing against them or nothing bad but I just decided the other company would be easier to work with and maybe next time will hire these guys. They are legit and honest guys and they are also careful in diagnosing the problem, only reason I did not hire them ultimately was lower cost with a different company.

Reliant Appliance Repair - and especially Yuri--are at the very height of their craft. With steady…read morehands and sharp insight, they turned what felt like the end of my range's life into a second beginning. Their service was seamless, their pricing fair, and their workmanship spoke for itself. What I had nearly given up on--what I was ready to replace at great expense--now hums faithfully in my kitchen once more. In their capable care, I saved thousands and rediscovered trust in skilled repair over easy replacement. As a real estate agent, I know the value of professionals who show up, deliver excellence, and stand by their work. Reliant Appliances has earned not only my gratitude, but my wholehearted recommendation to friends, family, and clients alike.

I am so glad that I have found Reliant. They have fixed several of my appliances. Scheduling is…read morevery easy! The technicians do a great job of explaining the problems and possible solutions.

Shady scam!!! You'll be overcharged and the repair man use YOU-TUBE to fix the appliances. NOT…read moreRECOMMENDED!!!

I contacted this company to see if they could fix the ice maker in my refrigerator or if I needed…read moreto replace it. The fridge is several years old but I'd had the compressor replaced less than a year ago. The tech came out and identified that the ice maker needed to be replaced. That's fine, I replaced it myself for $200. The issue I have is that we had left the freezer cracked the night before so the contents were melted a bit. I was clear with the tech that we had left the freezer open and the compressor was fine. We told him this five times. He then decided to test the compressor anyway then tried to tell me the compressor was faulty. It seems it tested properly, but the soft freezer contents were evidence the compressor was out. He then quoted me something like $1,500 to replace it. I told him I wasn't interested since the compressor was still under a 12 month warranty. There was a language barrier, but he seemed to understand what I was saying which is why I was confused why he tested the compressor. He left, and I ordered the replacement ice maker. Later that day, the fridge started humming. Humming loud enough to where sitting in the living room (adjacent to the kitchen) without the TV or anything on was annoying. I contacted the owner who told me explicitly he intended to do nothing to rectify the situation, and that the tech didn't work for him anymore. My only real recourse is to put a review on every site I can think of so that other consumers have more information when they decide to hire someone.

Professional, fairly priced with knowledgable, honest and friendly technicians! Highly recommend!read more

We have been using Texan Mechanical for many years and have "never "had any problems. They are…read moreprompt to their appointments. Everyone of their employees who have been to our home have always gotten the job done in a timely manor. When our AC was down they fixed it promptly so that we did not have to suffer the heat. (My husband is a heart patient and we have to make certain he is comfortable). We now have a Generator and Texan Mechanical has come to service it when needed. (unlike the company we purchased the Generator from, we could NEVER get them to follow up on our contract, that is when we asked Texan Mechanical if they could do the services on the Generator. They had their team take the required courses and can now service Generators. When I broke my wrist and could not get on a ladder to change my air filters they helped. I cannot say enough about them. All of our family use their services. Thank you Texan Mechanical. Teri G.

It cost me a total of 400 dollars to purchase this…read morerefrigerator and have delivered it has been leaking puddles of water on inside. I have warranty they've came twice and did nothing please check your appliances. they are going to let warranty expire before fixing it

i purchased a fridge and it started giving me problems from the beginning, i was told to wait till…read morethey got a new part and i had to constantly call for over a period of months. it was leaking, not keeping cold, ice maker not working. they fixed the fridge but not the freezer because my warranty was up even though i told them before it was up. now anything in my freezer goes bad.