We live in a 2-story condo with full-size, stacked washer and dryer (Samsung). The spider and…read morebearings were shot (super noisy, unbalanced spin cycle that would just keep going and going) and it was very stinky (mold was growing in the inner drum - yuck!). We found a good deal on a new washer but when Sears came out, they said we couldn't mix brands on stackables because the harnessing kits are brand specific. Luckily, we found this place on Craigslist! They came out the same day on a Friday at 9p.m. to pick up the washer (did I mention it was shoved in a closet on the second floor?) and returned it to us Monday at 7p.m. They picked it up, repaired it, and delivered it back to us for $200 less than the cost of that great deal we found on a new Kenmore washer. If you pride yourself on supporting small business, then buy with confidence from these guys. I cannot recommend them highly enough for customer service and working within our budget. P.S., the Sears quote to repair the Samsung washer was over $1300. Our bill from JCM was a fraction of that!

If I could give them zero stars I would, they are crooks. Stay away!!! Shady business practices…read more Their "refurbished machines" don't last 6 months.

There are pros and Conns of coming to Conns, and I'm here to discuss those…read more This is a pretty handy appliance store where prices are pretty good compared to some of the big box shops. Selection isn't always great and you can get low price stuff at discount outlet in this part of town that is probably a better bet, lines here are longer and annoying when it gets busy, but generally speaking we like it here and it's located close to Chinatown which is a pretty useful location.

The worse experience ever. I bought over $10,000 of furniture and because the associate Paloma…read moreordered the wrong sofa and my 15 year old daughter signed for it. I am stuck with a sofa I didn't order or want. Last time we ever get anything with Conn's. If the associate wouldn't have been too busy talking about smoking weed and just talking and talking instead of paying attention to what she was doing the mistake would not have happened. And then they ask that someone be there with ID but they allowed a 15 year old child without an ID to sign for the sofa. They enforced their no return policy of no returns on furniture but failed to enforce their policy on asking a minor for ID. Conns is a rip off. They pretty much force you into keeping the item. Even if they are the ones that made the mistake. Never Again!!!!

Famsa, is afecting my credit score badly, they approved a credit to someone else that prete ded…read morebeen me, and approved it, what kind of background check they do? After years and years if disputi g this credit they still pretend that i pay for something that i didnt consume even tough i have never been in any state where famsa is located. Very bad customer service expirience.

No stars at all this store doesn't have common sense during catastrophes furnitures are not good…read moreenough to pay that high cost also and many more things so not recommending this store.

Came to see about trading in my Apple products and possibly replacing them. I was helped by Ryan…read morewho was extremely helpful, knowledgeable about the Apple products, and even Best Buy's warranty and membership programs. Overall a great experience and would recommend

I am done with Best Buy. Cashier was rude, condescending and arrogant. Will not buy from them…read moreagain!

We ordered Thermador column refrigerator, column freezer, wine cooler, 48" gas range, a Sapphire…read moredishwasher, two refrigerator drawers, a microwave drawer and a 48" vent hood for our remodel. They come out and check that everything is perfect a week before installation so there's no surprises. And thank goodness they did, they found multiple things that the builder didn't do and we found out we were not ready for the appliance installation. Then after things were corrected by the builder, they sent a tech out again just to be sure the appliances would all go in smoothly, before delivery. I really like this proactive approach. As a designer for many years, I appreciate this extra attention. K&N Sales has this perfected and they make sure it will be done right. They were also VERY quick to replace a dishwasher that was not working correctly from the factory. The kitchen looks and performs great, and Justin put together a great price package, (better than 3 others). Very personable all around. Highly recommend.

(Austin Location) - Good enough sales/showroom help. Terrible customer service and communication…read more Totally missed the equipment arrival date(s), items not available for weeks and when your building a house, these are all to important. Equipment install was absolutely terrible, installers were not prepared nor did they even consult the instructions, didn't clean up their mess (wood and metal shavings specifically). Water line was incorrectly installed, ice maker installed improperly. Be prepared to either take delivery with your truck/trailer and install yourself and take a meticulous inventory of your items because of the tail light warranty, nobody will return your call after the sale.

Stopped here to grab some gardening supplies after getting some plants from Houston Garden Center…read more I was able to easily find what I needed and bonus, it was in stock. One main complaint is that the cashier in the gardening center was on a FaceTime call while she was checking me out. Like, she would be talking to her friend and I would think she was say something to me. I honestly don't think Home Depot would appreciate that she is taking personal calls WHILE on the clock... WHILE checking customer out. Needless to say, I was in and out quick with what I needed.

I had a terrible experience at this Home Depot, and even now I can't believe it. This happened a…read morelittle over a month ago when I needed to make a purchase and a return. I had a pack of screws that I realized were the wrong size. I had bought several other items, so I handed the screws to the employee. When I looked up, he had already opened the pack and started counting them. It was a two dollar pack of screws, and as someone who has been a Home Depot cardholder for more than seven years, I've never seen anything like that. I asked him was he counting the screws for return and he said yes. I told him this had never happened before and asked why he was doing it. He said it was because he could. Long story short, I ended up returning the screws and refusing to finish my purchase at his register, especially after he insisted that I slide an item over to him even though he could reach it himself. I went to another counter to complete my purchase. Overall, this was the worst experience I've ever had at Home Depot. All this over a two dollar pack of screws. Unbelievable.

Feels Like a Scam - Overcharging, Stalling, and No Accountability…read moreHoreca Store operates in a way that should seriously concern anyone considering doing business with them. Orders are paid for, then seemingly disappear into a black hole. Updates are nonexistent. Every interaction is the same scripted delay tactic: "give me a moment" or "let me check," followed by zero real answers. Customer service appears outsourced, with representatives using generic names and unable to provide clear or consistent information. Getting a straight answer is nearly impossible. Pricing is where things get alarming. Items advertised around $99 were later charged at nearly $296 per item. No explanation. No accountability. Refund requests? Denied. At best, this is gross mismanagement. At worst, it raises serious questions about their business practices. If you value your time, money, and sanity--avoid this company.

The store appears to be a scam. I placed my order, and did not receive it. They do not respond to…read moreemails asking for status. The order is paid, and no response and no delivery of anything.

Overpriced, associates followed us around. Don't feel like it would have been a good deal for some…read moreseriously scratched and dented items.

From the owner: Indulge in our extensive selection promising both beauty and brawn in household machines tailored…read moreto suit any lifestyle or interior design scheme.

I've had nothing but positive experiences at the Best Buy in the Sharpstown area of Houston. Every…read moretime I stop by, the employees are friendly, knowledgeable, and actually willing to help without hovering or pushing sales. One of the best things about this location is that it's never crowded when I'm there, which makes the whole experience way more relaxed compared to other Best Buy stores. The store is clean, well-organized, and checkout is always quick. If you're looking for a low-stress Best Buy with solid customer service, this location has been consistently reliable for me.

I have a weird love-hate relationship with this location. I don't know if this is just an older…read moreBest Buy before they started building out their stores with more unique... "character" to them, but this just feels like a run down location when you walk in. It's dark, the ceilings seem lower, and it just seems like the higher ups don't really care about the place, probably because of the diverse minority neighborhood. On the other hand, I've had to order from this store for pick up several times, because when the nicer locations like Sugar Land and Memorial City don't have something, this store somehow ALWAYS has what I need in stock. There's usually a long line to check out, but rarely a long line for mobile order pick up, so it's not difficult to get in, get what I need, and get on my way. This location is at the end of a shopping center with a lot of other stores, so parking can be very hit or miss depending on what else is in the area and what's going on. I've generally never had any problem getting a "good spot" where I wasn't too far from the store and didn't have to lug anything any significant distance.

Our combo washer dryer quit working after just 3 years and high reviews lead us to Bellaire…read moreAppliance Solutions. David Reyna diagnosed our problem and we decided the cost of the part was too prohibitive. All he charged was a service call fee. We know who we'll call for future problems. Turns out Combos have a lot more issues than normal so we've decided to go back to a separate washer and dryer.

Bellaire Appliance Solutions is awesome. David has worked on our KitchenAid refrigerator several…read moretimes to address various problems. He is always prompt and courteous. Most of all, he clearly knows what he is doing. We are so grateful to have this local resource to keep our appliances going.