Great selection and good customer service! Always good prices and a very good selection!read more

Went to Acceptance Appliances on December 23 to look at GE French door fridge. Cam asked if we…read moreneeded any help and when I asked question about the profile I was looking at, he was most helpful, answered all our questions and we wound up buying one. Cam was very personable and this is a great place to buy appliances (my daughter has bought a few from them and has not be disappointed). Fair prices (better than Lowe's or Home Depot for a better fridge), prompt delivery and install and haul off old one - and at a very reasonable rate. John Masters who delivered and did our install was also on time and kept me informed on his arrival time. Nice guy, did a great install, very careful, explained stuff about the fridge to my hubs before he left. Seamless transaction from beginning to end. Kathi Palacios

This is my first stop whenever I need an appliance. I've sent my parents and friends here. They…read moredon't disappoint. Great customer service and good prices. It's worth the look!

We first purchased our LG refrigerator from West Appliances and it was a smooth process. Their…read morefacility allows you to walk around and see all of the appliances they have in stock. The owner will also tell you what items they have on the way. Our refrigerator was delivered 4 days after we purchased and the company delivered, installed, and took our old appliance away. What a breeze for us! After moving into our new home, we then needed a new washer and dryer, so back to West. We got a steal on our new Maytag Washer and Dryer and wow, do they work? Commerical products in our home... I feel so luxurious. I will always recommend West Appliances for any new appliances. A few scratches or dents do not bother me and the price is always better than Home Depot, Lowes, Amazon, or any other box store. I WILL BE BACK WEST!

Called during the week and spoke to a very nice salesman. We went in today, Sunday, and got my son…read morea washer and dryer. The salesman made it effortless. Got an amazing price and they were tested before we left. They have open box units at awesome prices. The salesman was so careful not to scratch our truck bed. Definitely will buy her again and will definitely buy from here again!

Mike & Stuart were amazingly helpful! I reached out to them via Yelp to get a quote to do a…read moretune-up on a 10-yr old Singer sewing machine that was handed down to me from my mom. Since I work 1-1/2 hours away from Houston, I only had a small window of opportunity to drop off the machine and pick it up the same day. Otherwise, I would have had to wait a month until I was back in Houston. Not only did Mike open the shop a little early to let me drop it off. Stuart performed the tune-up in a matter of hours, and I was able to pick it up the same day! I am so grateful to have my machine back up and running. I highly recommend these honest, hardworking gentlemen.

My Dyson vacuum was not working properly. No suction. I brought it to Stuart , the owner, and he…read moredetermined it was a simple fix of removing impacted hard dust ball. He graciously fixed the unit while I waited. Thank you!

We recently decided to shop around for new appliances. Our go to's are always Home Depot and…read moreLowe's. We were referred to Happy Home Appliances and decided to give them a shot. We were very impressed with the entire process. We explained what we were looking for and was immediately sent several bundles (fridge/range/microwave) so that we could review them at our convenience. Every question we asked was promptly and professionally answered. They even honored my husband's military discount. Thank you, Thank you Thank you!!!!! Delivery was a breeze and we couldn't be more pleased with our choice. If you're looking for appliances or simply need a repair don't hesitate to call them!!

Great experience! We called Happy Home Appliances and within two hours Luis arrived and installed…read moreour new dishwasher. He was polite, installed the unit quickly and offered a few tips on operation. Highly recommend!

In the middle of a COVID-19 mask-making frenzy, my 30+-year-old Kenmore sewing machine bit the…read moredust. Wouldn't stitch. I called about four shops and left messages. A & B Vacuum called me even though it was closed, and I brought the machine in the following weekday. The shopkeeper was polite (even though we were both slightly shouting through the fabric in both our masks) and professional. He said he would call me after they had looked over the machine. He called the following day and told me I needed the unit retimed and retuned (which made sense after 30 years of mostly disuse). It would cost $79.95. When the machine was ready (a little less than a week later), I picked it up. The shopkeeper gave me the ticket and showed me a piece of fabric, under the pressure foot, with perfect stitching. The bill was $79.95 plus tax, as promised. I was pleased from beginning to end with the transaction, the interactions and the quality of work. The place was filled to the brim with sewing machines and vacuums, so they must be doing a lot of work. Yet they managed to turn around my job within a few days.

My Dyson works perfectly again! Turn around was a few days. Would definitely bring back in for…read moreservice if needed.

We've used these guys for years. Yes, some of the products have had issues. No, we've never had…read morethem ghost us or anything of the sort; in fact, they are always professional, responsive, and they honor their warranties. Henry has twice delivered to our place and helped me load an asset onto our back porch, as it's the only access door that's wide enough for these appliances. Again, ALWAYS professional, always polite, always honorable. We appreciate the brothers a great deal and will use them as long as they're in business.

These guys have the absolute WORST customer service and rude / condescending responses ever. Check…read moretheir Google reviews ouch. They wanted to purchase my brand spanking new washer and dryer set for $50/ea when they're in store selling for $499/ea and told me before I could even say anything that there's no room for negotiation. Even if I agreed with your price, you have no kind hearted service at all. They take discrepancies and your OPINION way too personal and will sh*t talk you to your face. Don't give them your money it's not worth, even if you found a good "deal" and it comes damaged or has maintenance issues, you're on your on.

Luis seems like a nice, well-meaning guy. But he will let you down. The KitchenAid refrigerator we…read morebought from him (with a 90 day warranty for all parts and labor) stopped cooling after two months. The first thing you should know is that Luis doesn't often answer his phone or respond to texts. But even when he does, he will let you down. After our fridge stopped cooling, he said he would call us the next day--he didn't. Then he said he would show up to repair it the following morning--he didn't. He blamed it on a flat tire and sent me a photo. Unfortunately, he didn't realize that iPhone photos are time-stamped. The photo was from two weeks prior. So that's the second thing you should know: when Luis inevitably lets you down, he will make up a story to save face. I didn't say anything about the photo being a lie, because I figured the guy just had a bad day. You gotta give people some grace, right? After many more calls and texts over the next few days, we eventually got him out to the house six days later. We already had to throw out the perishable food by that point, but it happens, you know? Unfortunately, whatever repair Luis made only lasted about a week. I'll go ahead and spoil the ending here: we never saw Luis again. As the next round of food went bad in the refrigerator, our calls and texts went mostly unanswered. Eventually, Luis offered to replace the fridge. It was overdue, but we thought it was a nice expression of good will. Unfortunately over the next three weeks and many unanswered texts and calls, Luis never found time to get here. On Aug 12th, Luis said he could get a replacement to us by Aug 14th. We had family coming into town to stay with us and no working refrigerator. The day came and went and we never heard from him. So we had to rush out and buy a mini-fridge. I looked up the number to DLR Appliances directly and spoke with Gustavo, his brother. Gustavo was sympathetic and offered to help--he actually got Luis to call me back and make a plan. Unfortunately (and unsurprisingly at this point) he never followed through with the plan. Eventually Gustavo stopped answering my calls, too. On Aug 26th, after two more weeks of trying to get Luis out here, he said he'd refund us in one week on Sep 2nd if he couldn't get a replacement to us by then. The day came and went and we never heard from him. Luis eventually answered the phone on Sep 4th and said he needed a few days and that he'd refund us in two payments, but we never heard from him. On Monday Sep 9th, Luis said he would come pick up the fridge and refund us that weekend. On Thursday Sep 12, he confirmed 12pm to 2pm on Saturday. Around 2pm on Saturday, after multiple attempts to contact him, he said he was running a few hours late. Then we never heard from him. On Sunday, he texted that he wasn't bailing and would call me in a few, and then we never heard from him again. Don't buy anything from DLR Appliances. The prices are tempting, but you will regret it.

I worked with Gustavo to purchase our Maytag XL Bravos Washer Dryer set. DLR's employee was very…read moreprofessional in delivering the new Maytag set and hauling off our old set. I am very happy with my new set and they even purchased my old set! I will be returning to their facility soon to purchase a larger refrigerator.