Prompt response times Friendly, knowledgeable technician Work done to satisfaction Will call upon in the future! read more

Nice guy Clean and fast. Affordable price. Friendly service Good customer service They fix my dryer so fast read more

I'm so glad I went with mega appliance repair for my washer repair in Houston! They were extremely responsive via yelp, very professional and helpful. I reached out for a quote and they had availability the next day. The tech was quick to diagnose and provide a quote and the price was reasonable. Highly recommend going with this company for any appliance repairs! read more

Dryer was not heating up but the drum was still turning. I was able to access the Yelp Project service and found this company through their quick responses and detailed messages. They charge an initial $65 for diagnostic, which will be waived with repairs. The scheduling was very simple with updates throughout until their arrival. Once diagnosed with the issue, they were able to repair with very comparable pricing. An additional part was required, so once received, they were able to dispatch a technician out to complete the repair. Will definitely use again. Enjoy! read more

My experience with Mega Appliance Repair was horrible . They came to inspect my washer on June 15th. They promised to be able to fix my washer and could not . They gave me a hassle about getting a refund after spending $530 with them ( part & labor) . When I told them we could settle this in court they began to lie and say that the washer was in working condition when they left . I was lied to constantly, changing my schedule only for them not to show up . When they finally verbally agreed to give me a refund , they said they needed the part I purchased back . I was fine with that as long as I received my money back . Instead of the worker only taking the part I purchased from them , he took additional parts as well as destroyed the remainder of my washer . I was able to use my washer before this company touched it ( although it would spin badly ) . Now I can't use it at all because of the stolen and broken parts . I will now have to purchase a brand new washer. I do not recommend this company to anyone . They are rude and very unprofessional. I am giving one star only because I can not give 0 stars. read more

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Professional, timely & very thorough! My igniter went out in my stove & they repaired it with a warranty, explained to me how & why this happens, & let me know what to expect with the repair. Would definitely recommend read more

The service was prompt and technician was knowledgeable. He did a lot of troubleshooting and determined mother board need to be replaces, but washer will work. read more

Service call went well and quality of service was excellent. He informed me of the situation was we needed a replacement part that has to be ordered and he will return when the part arrives. Also told me how much it would cost. So I am very satisfied with the service so far. read more

We had a Kenmore washing machine that would just shut off before the cycle even began. Also the door would remain locked. Technician assessed and found a part that had shorted out, ordered new one but it still didn't work. Rather than trying another one we opted to return the new part for refund. Mega handled all this professionally and didn't try to swindle their way into a higher charge. read more

Absolutely Amazing!! Ervin of Mega Appliance goes over and beyond the call of duty; provides extra extraordinary Customer Service. This guy is gonna put a lot of people out of business. Thank you Buddy YVONNE C. read more

Delightful surprise! Very competent and knowledgeable. I had a problem with my ice maker and then developed a leak from the refrigerator unit itself. I had previously had this problem repaired and was told that my particular ice maker was no longer made and that there was no replacement. I had been using a portable ice maker and some trays. Troublesome. These guys came in and immediately located a broken water valve and explained that the leak and the failure in the ice maker were caused by that failure. Unfortunately, the ice maker wasn't repairable. But they were able to find a replacement! After ordering the parts, they repaired the leak and installed the replacement just as they promised and on the schedule that they had quoted. I'm very satisfied and would recommend this group to anyone! Already have! read more

Great experience with Mega Appliance Repair. They fixed the dishwasher at my rental property quickly and professionally. Communication was clear throughout the process, and the service was excellent. Highly recommend! read more

I was contacted by this company as soon as I placed a late afternoon inquiry for appliance repair on Yelp. They were the first ones, and they were able to come the next morning. Their communication was outstanding, and they let me know everything I needed to feel comfortable about choosing them for our washing machine repair. David on the phone, and then the technician Brian, were both kind and courteous and knowledgable. It was Friday of a holiday weekend, and a part needed to be ordered so we did not get the problem fixed until Tuesday, but we understood. Brian returned and fixed the problem quickly and successfully. The cost was reasonable. We highly recommend Mega Appliance Repair and would use them again. read more

My dishwasher quit working so I requested service through Yelp. Brian, the technician was prompt and diagnosed the problem and returned with the part the next day to complete the repair. The cost to replace the circulating pump was$275 plus tax. This seems reasonable for a factory part since the comparable unit would cost $700 to $900 including delivery, haul away, tax, etc. new. Hopefully this will run a few years. read more

These people are scammers! Their techs are idiots and don't know what they are doing! They charge you for the service call and then they say that they can't find the parts and fix it just to get the money! read more

They came out same day to diagnose the refrigerator. They got the parts and fixed it the next day. Quick and friendly. I'd use them again.

Prompt reply and service call, Very professional and knowledgeable about our appliance. Would call them again if needed.

They came and cleaned fridge, cleared the water line. Fast set up and very responsive.

Both the technician and the office staff were responsive and helpful. Ronnie told me what was happening and what needed to be done.

Highly recommend using Mega Appliance Repair and requesting Irvin! He was prompt, thorough, and extremely kind. While doing the repair, he explained the issue and exactly how he was going to fix it in a way that made sense to us an explaining the repair costs in a meaningful way that felt beyond fair. He made us feel like a treasured client and we will be calling him for all our future needs if they arise. Phenomenal service! read more

The person they sent to come to our home to check our stove never made it. He called, barely comprehensible, that he was still by the beach and will be at our home address hours later. I am extremely disappointed especially after reading so many good reviews when in fact, this company couldn't even do basic good business practices!! read more

Fast, friendly, on time, reasonably priced. Everything you could want _______________________________________ read more

Very good customer service. Quality work! I will use his company again. He was kind and explained everything to me.

Paid $65 for a diagnostic fee and still left with a non-working dryer. Guy showed up in a mini van and wore his shoes through my house. Uninstalled the vent from the dryer and says it works when not connected. Left it not connected so I could use it. Apparently can't check to see if the vent is stuck closed or anything so I have to call someone else to come out instead. read more

I appreciate the quick response when I was asking for quotes. They also have a Yelp customer discount on the labor rate which was great. My oven broke and they were able to repair within 2 business days. Ervin was the technician and he did a great job. read more

Thank you, Mr. Ervin. Yesterday, Ervin helped me fix my dishwasher and didn't charge any extra.

Thanks to Mega Appliance for repairing our washer and dryer - quick response and repair time, reasonable price - thank you

Ervin the tech Mega Appliance Repair sent to my home in Cypress was such a quality guy. He was able to troubleshoot and repair my dryer in about an hour. this company also offers a 12 month warranty, no fee. i would highly suggest Ervin for any appliance need! Becky read more

I am very happy with the service. the technician Ervin was amazing. He diagnosed the problem and repaired my washer when he said he would he was prompt. He was professional. He acted as though my washing machine was his washing machine. He was so thorough and now today my washer works perfectly. I'm so happy thank you so much. read more

These guys are great! Tech new exactly what we needed to get our machine going again. Fast and professional. Will definitely use this company again. read more

Excellent customer service. Fair pricing and arrived as expected. Highly recommend read more

Mehmet did a great job fixing my dishwasher!! Part came in faster than expected and he came right back out to install it. Price was very reasonable. I highly recommend. read more

We were able to easily schedule an appointment online. The office called to let us know the tech guy was on his way and he arrived on time. After asking a few questions about the problem with our Samsung oven, he diagnosed the issue quickly and provided an estimate. He repaired the oven quickly and left the kitchen area clean. He was personable and did a great job. We would highly recommend Mega Appliance Repair. read more

Honest service from qualified technicians. My 40 year-old stove had given up. Sure it took a few dollars to bring it back up to speed, but it was worth it to keep a nice well built, classic appliance. My service man kept me well informed throughout the entire procedure. I have no doubts about his evaluation and solution. I am using my oven now after years of neglect. Thanks, mega! read more

My refrigerator was not cooling. Johnny came out and looked at everything thoroughly. He then reassembled everything and actually it looks better than before! Bravo Johnny on the excellent customer service, professionalism, and your courtesy on allowing me to clean everything before putting it back together. He did have to get a part which will take about 3 days but regardless of that I know he'll do a great job installing it. I highly recommend Mega Appliance Repair for any refrigerator issues. read more

Ervin with Mega Appliance Repair did a great job repairing our freezer. He was on time, knowledgeable, honest and professional. The repair cost was reasonable. I would use this company again in the future. read more

Technician arrived promptly and was very professional and courteous while assessing the issue and providing an estimate. I decided against repairs at this time so can't give a full review. But based on the expertise the technician showed in assessing and clearly explaining the issue, I would seriously consider hiring Mega for a future repair. read more

They came the day I contacted them and saw that I needed parts. They ordered them and called me as soon as they came in. The technician was professional and friendly...no more gas leaking from our cooktop....im happy, read more

WARNING - Please read this before calling this company. I called this company because my refrigerator stopped working and they had good reviews on Google. A technician came to my house and quickly told me the problem was the refrigerator's control board (motherboard). Then he gave me a repair quote of $1300. Yes, $1300. The price sounded ridiculous to me, so I refused the repair and told him I would rather buy a new refrigerator. I still paid the service fee and he left. They did not provide any written report or documentation about the problem. After he left, I did some research online. I found the exact same control board on eBay for $78. I ordered it, installed it myself in a few minutes, and guess what? My refrigerator started working perfectly. So let me repeat this again: $78 part they wanted $1300. This is not a "service price." This is taking advantage of customers who trust professionals and don't know the technical details. Of course companies should charge for their labor and service, but there is a huge difference between a fair price and something that feels completely dishonest. Please be careful and always get a second opinion before agreeing to expensive repairs. I am sharing this experience so other people don't end up paying hundreds or thousands of dollars unnecessarily. read more

matt had absolutely troubleshoot my washing machine and confirm it's issue with board. quality service and good technician