This Wendy's is usually okay but today no . Everything in the bag was cold . I'm guessing leftover fries and nuggets cause the parking lot and drive thru was empty . Sucks I didn't check until far down the road. SMH . read more

If there was a spot for 0 stars I would honestly give it 0 because this place was so gross... honestly, they undercooked my burger my stomach was in pain after I ate their food, this place was so gross, and I'm never eating here again, if you are reading any of these reviews take this one because I'm never going there again a day in my life I almost died of stomach pain... so nasty honestly nothing was good here they don't even mop their floors or clean their bathrooms so gross. read more

If I could give a zero, I would. I asked for a straightforward order, with a side of nacho cheese sauce. I was honestly stoked about trying this. However, things did not go as planned. First, I waited ten minutes for the order to get made. In that time, I watched my fries sit there, getting cold. An employee asked what sauce I wanted again, and I told him the new nacho cheese sauce. He relayed this to his manager, who said he didn't ring it in. I was given my burger, which wasn't hot. Soggy fries. And, about enough nacho cheese to dip a fry in. I deny this was insulting, and told the shift manager about that and the fries. I didn't yet know the burger had been sitting around the whole time as well. She attempted to argue with me, that she gave me a free sample of the sauce. I informed her that the fries were also soggy. I told her I'd be in my seat, in hopes that at least the hamburger was salvageable. As I was eating my burger, a male employee with long blond hair walked out, and told me I needed to "chill the fuck out." I was shocked, and said he needed to keep his comments to himself. He told me to "shut the fuck up and chill the fuck out." His exact words. I can't remember a time at any Wendy's I've been cursed at or threatened. The guy waited a few seconds outside, waiting for me to join him outside. It was very alarming and threatening behavior. At this point, no new fries were brought out. No cheese sauce. Not anything. I went back to the manager, and told her about the interchange. She laughed. I didn't finish my meal and it was served cold. I asked for my money back, as the entire experience was ruined. She told me she didn't believe the employee said what he said, and offered to only refund the fries. At this point, what is the actual point? This Wendy's is trash, presumably from the top down. Don't go there. Other places at least pretend to care about their guests. read more

We just stopped here for lunch and saw one of the employees drop frozen chicken patties on the floor, pick them up, put them back in the bag with the other chicken patties and put them back in the freezer. It was completely unsanitary. Additionally, it took 20 minutes to even get our food. read more

I'm not quite sure what to say for my review as I pulled up and I was in and out quick and the food was all fresh. The service was the usual just what would you like and here's your food. But it's the mental image of all the roaches I saw when I pulled up that's haunting me as I debate whether to eat this food or not. PLEASE treat your establishment both inside and out. read more

Worst Wendy's I've ever been to. The staff is terribly slow. I've seen people on "My 600 lb Life" move faster than the molasses staff at this dump. Soda machine was crap. Soda was flatter than an anorexic Miss America and out of ice. Decided to get water but nope! The water was taint brown and smelled like my pants. Food was sloppily made. The cheese was more off than on my burger. If I shook a bunch of burger ingredients in a bag, I'd have a higher probability of getting a correctly made burger than having one of these Wendy's staff make it. Filled up cup of chili only halfway. If I was on a diet, I would've ordered the small but nope, ordered the large and got a smalls worth. The cherry on top? Food was cold when served. Lastly, flies everywhere. If they had staff that moved as fast as the flies, then maybe this place wouldn't be as bad. Do not think of dining in unless you want to eat your food alongside some uninvited freeloaders. Do not stop at this location if you are looking for a Wendy's. You are better off dumpster diving if you want a quicker and better meal read more

this wendys sucks oh my god do not go to this wendys it sucks the food sucks the people suck the atmosphere sucks the soda sucks the speakers suck the air sucks they should pay me to eat there read more

Wendy's - IVE HAD FARTS WITH MORE CARBINATION THAN THIS SODA - Fast Food Near Me - Chesapeake, Virginia

ABSOLUTELY HORRIBLE.. NO DOUBT ABOUT THIS ANSWER. I will promise you that you can BURN YOUR FRIED FRIES AND FEED TO YOUR DOG AND EAT THE POOP THEY POOPED OUT AND IT WILL BETTER THAN THIS PLACE. The fries and nuggets had a hand sanitizer like aftertaste the place looked like it was an abandoned warehouse the place was empty take that as a sign to LEAVE. I feel bad for the people that actually been looking to eat here and get HORRIBLE Food. THIS IS SO HORRIBLE even Gordon Ramsay couldn't help this place. Ryan Trahan would even give this place an 5 star ITs THAT BAD and this is the 3rd time visiting this place and they still haven't fixed their food quality and all the issues in this review. read more

Since the line at Chick-fil-A was too long I decided to get a chicken sandwich from Wendy's. Bad choice for me because the chicken was raw. I was eating it on my way home in my car at night, so I didn't notice it until after my 3rd bite when it tasted a little mushy. I thought it was the tomato but I was wrong! If I could have a negative star rating then I would rate it that way. It did give me an upset stomach but at least I wasn't hospitalized. read more

Wendy's - Raw Wendy's Spicy Chicken Sandwich - Fast Food Near Me - Chesapeake, Virginia

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terrible service with an attitude. night manager was dressed like a slob and rude. service and appearance need attention. I will never spend my money there again. do better!! read more

If I could give them a 0 star I would. The absolute worst Wendy's I have ever been to. Their customer service is terrible. They're actually disgusting. read more

Awful drive thru took 25 minutes was told chocolate frosty machine wasn't working once at window waiting for my meals. Just terribly slow and no customer service skills at window will not go there again read more

So.. I thought this would be like any other Wendy's. until one night, me and my family of 5 went out for dinner. It was around an hour before closing so we still had time. We ordered 2 kids meals and and I think 3 burgers at the drive through. They told us to go park and they'll bring the food out. 39 minutes go by, and we only got half of what we ordered. At this point, it was about 2 minutes before closing time. We drove back up to the window and an employee was wearing AirPods and it took him a good minute to realize we were at the window. He looked at us and just pointed at the closed sign. Long story short, we asked for our money back and he only gave us half of our money back. After that, we just went to Chick-fil-A. We have had a few instances with this particular Wendy's before but oh my God, this was awful. The employees were rude and the food was cold when we got it. I don't recommend. read more

Fresh food. Fast drive through This was my first time here and a long time since I've been to this chain The girl at the window was very helpful and nice Several new items. I got the grilled chicken salad. It comes in two sizes. I got large. It was fresh but I was a little disappointed at the amount of chicken. Maybe 2-3 ounces. I was still hungry I will not get that again. I'll stick to a burger or the chili read more

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Even though no customers were in drive through or in the restaurant, the staff or manager did not acknowledge us while we were at the counter. Additionally the staff and manager were behind the counter on their cell phones. Ended up walking out after five minutes. Will not be coming back or recommending. read more

I come here because of convenience,never really wowed by service but I prefer the choices here to the nearby McDonald's or Zaxbys or even the new Taco Bell.. well, I better start making my lunch at home because either they do not educated their employees about their specials or they lie about their promotions. I saw the advertisement for a free frosty with large combo, but when I asked about it, he denied it at the menu stand and then again at the window. Then As I pull out of the lot, Lo and behold there is the promotion on their brick signage. Too tired to park take a picture, run in and show them..I mean it's only a $1 frosty. But it is enough to go elsewhere next time. read more

Wendy's - a sign advertising a burger - Fast Food Near Me - Chesapeake, Virginia

Worst Wendy's I've seen. I should have realized this Wendy's was trouble when I could not get someone to take my order for several minutes. I bought a soda, but quickly discovered the soda machine was out of everything but cherry Fanta, Hi-C punch, and Ah sparkling water. No coke, diet coke, etc. Then I tried to fill a ketchup cup. Nothing came out at first, until it shot horizontal and hosed down my pants, sleeve, and the counter. The restroom might have been a good place to clean up, but the men's room had zero soap. (I wonder if the employees have clean hands?) The burger was ok, but the lower bun was a bit soaked with grease, so I ate it open face. The fries were delicious. This store must have a lazy disaster of a store manager, if any at all. read more

f I could give a negative star I would. The last times that I've been my order is never right I'm never treated professionally I've been given the wrong change back gotten home with an incomplete order which I realize is my fault for not checking before I drive away but tonight was the final straw and waited approximately 10 minutes to get to the order menu I wasn't graded I waited another 12 minutes before someone actually asked me what I like to order I placed the order and it wasn't complicated it was a baked potato and a salad I pull up to the window there's nobody in front of me I get to the window nobody greets me nobody says a word I wait approximately another 10 minutes still no sign of anybody I finally left I realize people are short staffed but when you are at least say I'll be a moment please wait hello something nothing I will not be returning there read more

DO NOT EAT HERE I FEEL SICK! I've been on the road for five hours! ALMOST SIX! I've never been a person to look at reviews before but it was SO BAD I HAD TO LEAVE ONE AND OH MY LORD I SHOULD HAVE LOOKED AT THE REVIEWS FIRST! Months of bad reviews on this place! Here are the issues I saw. 1. They all seemed to have an attitude. 2. I asked for a junior bacon cheeseburger got a old tasting cheeseburger with nasty pickles, ONE small piece of onion and just DROWNED in ketchup! 3. The drink machine barely had options and was disgusting! No where at the drink station was even remotely clean and the tables too! Food on the floor for who knows how long! I did try to eat the burger because you know YAH GIRL IS HUNGRY FROM A DAMN NEAR SIX HOUR DRIVE! I nearly threw up so I stopped eating and now I have this weird taste in my mouth and my stomach is doing flips. If you want to go to the hospital this place is for you! I have no idea how they are still in business. Please do a undercover visit and you'll see for your self health inspector! After so many bad reviews everyone either needs to get their act together or be replaced! HELL SHUT THAT PLACE DOWN EVEN! I thought I've seen bad fast food places/restaurants this place TOPS IT! PLEASE DO NOT EAT HERE PROTECT YOUR HEALTH! I'd rather starve then eat here! read more

We just went here and decided to go inside because the line in the drive thru was long. 5 people standing in line, myself included and no one could be bothered to take our order. Lady at the head of the line asked if someone could help us, and a lady working the drive thru said someone would at some point (with an attitude) No one did. We were completely ignored so they could focus on the DT. They should have closed the dining room if they couldn't accommodate. Everyone walked out. Won't be back. McDonald's is just on the other side , better off there. read more

the food is little good the workers are nice the ambience is little nice i would consider eatting here

Ordered a triple burger on the app, picked it up, got it all the way home, opened the bag and found a box with the meat at toppings inside....no bun! Last tike I use this location! read more

This place is awful. The food always seems to already be cooked and sitting around way before lunch starts, ive been here a few times around 11:15 and the food is ALWAYS ice cold. When you nicely ask for fresh fries, the older heavyset white guy always gives you the "deer in the headlights" look, as if this request is impossible. They always seem understaffed, and the restaurant is always dirty. To be located in a decent area of town, its surprising that they let it stay like this. read more

I downloaded this app just to tell you how awful it was. It's 2-3 hours into breakfast the bathrooms are atrocious no toilet paper, clogged toilets no changing table. The floors were sticky same with the counters, crumbs everywhere it just made my skin crawl. The wait for the food for 6 people and 2 other people was absurd. It wasn't busy besides our big party and the 2 others that came after. The food was okay and it wasn't even hot it was lukewarm. read more

If I could give negative stars I would. This is the worst Wendy's I've been too. They messed up my order. Then when I went around to get it fixed, they handed me the same sandwich again! Plus it was still wrong! I specifically took something of it just so would know if they gave me the same sandwich. They refused too give me the corporate number and initially refused to refund my money. By far the worst location I've been too. DO NOT GO HERE. YOU WILL REGRET IT! read more

I see a lot of poor reviews for this Wendys. I dont frequent this spot but did the Drive-Thru and had a pleasant experience. I will try it again and provide an update, but for now, I would try it again. read more

The order is always wrong they up charge your order, Then the manger said no refunds poor service!!!!! read more

made an online order for a 10 pcs spicy nugg, large fry and a med drink. my nuggets were so so good , the only problem I had was my fries were only half full. Overall it was a good experience, just want more fries next time.. read more

Who the heck is running this place and why am i rushed if it's empty. If i'm paying for food at least let me finish speaking before saying "is that all" Super disrespectful and workers they just throw the bags at you. Service was awful. Whoever was working was definitely high as hell, because they didn't even acknowledge my question. Go to tacobell, Zaxbys or anywhere else but here. read more

Worst Wendy's experience ever this place is terrible the owner must not give a crap about quality staff was sitting on the curb smoking when we pulled in by the front door mind you if they were out back I would've not thought Wendy's would stoop so low cold food too what a shame Dave wouldn't be happy read more

Wendy's - Looks like a pubic hair - Fast Food Near Me - Chesapeake, Virginia

Basic fast food. I went through the drive thru. I bought a kids meal for my son, a half taco salad, and an apple salad. Everyone was very nice, service was fast, and the order was accurate. After driving the 15 minute drive to Moyock, I found that 100% of the order was inside. I'll come again in a bind! read more

Started writing this after giving up on actually getting the food that we "could you pull up to the white line and we will bring it out to you" waited for. The fries they gave us at the window smelled of burnt grease and there we unknown particles of something black on them. The nuggets were soggy and dark brown. And that drink we were waiting for never showed up. You read that right: we were waiting on a drink. I would call the manager, but we weren't given a receipt It's not as if I go to a Wendy's for incredible food. I just want food that could slip in under the FDA's lenient standards and still qualify as food. This didn't. read more

I like Wendys and we always stop here on our way to and from Hatteras, but this time and the time before there was no toilet paper in the woman's bathroom. Last time I said something. The next time I think we will stop somewhere else since there are numerous other fast food places in this area. Disappointed!! read more

Great service. The checkout person was so sweet. Also the food was perfect and ready in 2 minutes. This location is super clean with newly remodeled with clean modern decorations. I think it's the best interior I have ever seen at Wendy's. I recommend this location and Wendy's! read more

I posted a note on their FB page and was directed to a customer service survey. I received an email from corporate with a $10 email comp. I'm not even sure I'll go back but it was decent of them to send it. read more

Food was good. I enjoyed my grilled chicken club but the service was slow and got on my nerves. We went through the drive through and when we got to the window asked for a minute to look it over and the girl about 10 secs later said hello? And we again asked for yet another minute and about 20 secs this time she asked of she could help us find something on the menu!!!! No you can not, but please stop asking and I will let you know when I am ready to order. So we order and we wait. It took about 10 min to get our food. Oh and then the fries were not salted but they gave us salt packets in the bag? If I'm going through the drive through its probably bc I'm lazy and I didn't wanna make something and that includes salting my own fries. read more

Very slow service!! 1 register open & 7+ customers waiting to order. We left after 30 minutes in line inside without moving Guess we won't try their new salads after all!! read more

Horrible service. Waited 15 minutes to just get my order in. Went in the bathroom and a lady brought in her son. He stunk the whole place up! It was so bad I had to leave and I didn't even get to use the bathroom. Will never come back to this Wendy's again. read more

Horrible service. Lukewarm food. Took over thirty minutes. No explanation. Will not return.

I have never had a good experience here. Food is okay, service is slow, and tables are dirty.