They throw the sauces into the bag on top of the fries..it's unsanitary. Other chick fil as will put them in a small separate bag. Also, I accidentally went in the normal lane instead of the mobile lane and they made me go around again which took me an extra 15 minutes of being stuck and waiting. The first time I went there I ordered just a medium fry and a chick filet sauce and they forgot the sauce. The last time I came here with my mom and they told us to pull around to the front of the store to wait for our order!! We get to the front and the employee is already in the middle of the parking lot, with our food looking for us?? What was the point of that exactly? Then of course we have to turn around and get stuck in parking lot traffic. No apologies from anyone. read more

This is not a chick fil a. This is a McDonald's that thinks it chick fil a. They are constantly moving folks in the drive thru to a waiting area. Don't waste your time at this location. read more

I had good food, but my friend almost died from consuming a cherry that was in his milkshake, it was a great shake thou

Getting orders wrong and have a super smelly kids play area. Service not so great either. Will not return to this location, not even for the cone. read more

One of the best Chick-fil-A's I've been in! You can tell this owner/ manager team really values their employees and customers. Always polite, always punctual, always fresh and hot food! It is obvious the play place is cleaned routinely as well as the restrooms! In a comparison to other Chick-fil-A's I've been to, this Chick-fil-A is far above the rest, I'd write their corporate offices a letter if I knew how to contact them! Absolutely can not wait to swing back by when I'm in that area again read more

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Three plus years down the road and we decide to make another late stop here while on the way to OBX. It's post 8pm and the dining room still has a fairly good crowd for a Thursday night. Three impressions when entering the property and the store: 1. When even semi-busy the parking lot is undersized and bizarre to get in/out of with all of the diagonal spaces. While you can park next door in the beginning of the Target lot, should you really have to? 2. The first two booths as soon as you walk in are taken up by staff either eating, talking, congregating or doing some kind of folding project with two big boxes on the table & floor. 3. The men's room is dirty. Water all over the sink area and the garbage container is over filled. I've been to many, many CFA locations and I've never seen that before. The ordering process is typical CFA efficient except it was a little too efficient here as when the food was dropped off we were only given 1 of the 4 orders of fries and one of the sandwiches was incorrect. I had to go back up to the counter with my receipt and explain things. This was corrected in a few minutes as there was a wait for fries (likely why we only got 1 out of the 4). Of the 20+ CFA locations I've been to this one is easily the worst. While the quality of the food is still very good and it is still far better than an experience at say McD's, it very much falls below what other CFA locations regularly handle with ease in terms of bathroom cleanliness and order accuracy. 3 stars, barely. read more

This store has seen almost exclusive dine-in by me and overall has been a very good performer. I will average over a half dozen visits due to the last experience being weaker. Located off Highway 168 in Chesapeake off Hillcrest Parkway. Road visibility is not there, but a road sign will alert you heading SB, not sure about NB. The Hillcrest exit is the last before the Chesapeake Expressway Toll Road. Parking when busy is a challenge in their lot, but do not fear as you will find plenty of overflow in the Target lot. Most times I've found the surrounding area and walk ups clear of debris. They offer a single drive-thru which gets easily clogged by rush and tourist head to and from OBX. Also once you commit to drive-thru your committed! There is no way to exit. The store features a military theme with all branches represented by flags, a chalk board and table remembering our vets. In an area that's rich with military this is great. A trip to the men's room prior to ordering. The ly are located behind the ordering counter. The facility had a few issues, most importantly the urinal was broken and as a result smelly. The automatic paper towel holder also had challenges. With a Fonzi fist pump the paper finally began to dispense. The room was clean. Service has been typical Chick Fil A friendly with "my pleasure" tag line said instead of you're welcome. Yesterday's visit was solid by the young lady. Checkout was efficient with the app which I recommend for ease and free treats. The family order was brought out to the table at a reasonable 5 minutes give, or take. The order was correct and food hot. We grabbed napkins, straws and ketchup from the self serve condiment area. I noticed both cans were full! However, the area including dining room clean. They do offer an indoor play area. I typically order the #1 meal that's a consistently winner. I decided to mix it up and got the grilled chicken bacon club with fries and strawberry shake. Loved the sandwich and would definitely get it again. Their shakes are always yum and mine was delicious. With frequent trips to OBX I know this location will be visited again. 3.5, rounding up. read more

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Man Chick-Fil-A really is the gold standard of fast food. They are always expedient, to date have never messed up my order and the employees sound like they enjoy their job as they are almost always super friendly. This one was no different, their was quite a large line but in a fashion true to their nature I was still in and out quicker than I would have been behind one customer at a competitor. Kelly was super nice and the whole process was quick. Highly recommend this place over any competitor in the area. My only drawback on this order are that the hashbrowns are a bit undercooked but worth it for the overall experience read more

Chick-fil-A - Chick-fil-A Chicken Biscuit and Hash Browns - Fast Food Near Me - Chesapeake, Virginia

I want to start off by saying I fight for our country and coming to store 600 in Chesapeake Virginia has been the worst experience ever the young server completely messed up my order and when told it was wrong turned back and walked away I had to go to the front counter to tell the manager John how I was treated and that my drink was was missing he did not ask what happened he just allowed his worker to give me the rest of my order they messed up with no apology or acknowledgement that they messed up so I asked for a refund which he did not try t see what the issue was he just basically didn't want my money I do not know if it was a race thing or simply he was just tired and did not care anything about this customer but by far the nastiest service I have every received and I have always been a fan of customer service from Chic Filet but this is not the south so maybe my expectations were to high read more

This restaurant has the friendliest employees and great service. I always leave with a smile on my face. We frequent this location often, and our orders have always been great - everything correct and served in a reasonable amount of time. The dining area is clean, and the fresh flowers on the tables are an added touch. You can tell they go above and beyond to make their customers happy. read more

Are people always this friendly in this area of Virginia? I seriously wanted to ask the kind lady why she was smiling so much. Stopped by the drive thru on my trip to North Carolina and was immediately impressed because the speaker was clear. When I drove around to pay, the girl was super nice and my order was correct. The place looked shiny and new. My spicy chicken sandwich was the jam. Four stars! read more

Chick-fil-A - Fast Food Near Me - Chesapeake, Virginia

What can I say about Chick-Fil-A other than "My pleasure." I can't post this review unless I add more characters. This now seems enou read more

This is probably one of the prettiest Chick-fil-A's that I've ever been to. The service was awesome, as always, and the line in the drive-thru moved quickly. read more

We've been coming to this location for about 5 years. For the first 4 years, I never worried about checking my order, it was always correct, complete, and had all the condiments, utensils etc needed for whatever we ordered. It was a refreshing change from all the other drive throughs. But, for the last year, at least the last 10 visits, something is missing. Straws, a fork for salad or fruit, a spoon for the soup, ketchup we requested, napkins, dressing or toppings for the salad. One or more of these of these have been missing over the last visits, and on one occasion even a food item (nuggets) was missing. This usually occurs in the drive through when I don't have time to park, go in and get it fixed, or wait in line again, or I have kids or animals with me that make it hard to unload and go in so we've just made do without. But it has also occurred the last few visits inside which we do wait and get the missing items. I tried to give input on the customer support button on the website rather than here, but it kept having errors on the page so I'm posting here. This is an easy fix to have someone thoroughly check everything. In the meantime, until I regain confidence that I can drive off without something missing, expect me to be holding up the line while I search the bags for every single spoon and fork, straw, salad topping etc. read more

great service by all employees. How refreshing for a fast food restaurant. Food was exactly as promised. It came to our table very fast. Place was clean. Ladies room had a line out the door. No line for the men. Parking lot was crowded (like most of the chain). Prices were great. read more

I'm going to start this review by saying I love chick-fil-a so much. It is unsurpassed in every way. Lennon was an awesome cashier. The food was absolutely phenomenal. My only complaint was there was a feather in my moms sandwich. I loved it. I just took it as confirmation that it is indeed real chicken. She still ate, and enjoyed, the sandwich. read more

Chick-fil-A - Feather in my moms sandwich! - Fast Food Near Me - Chesapeake, Virginia

First your gum chewing drive thru clerk calls me sir, then hands me a tea when clearly I said coke but when I asked the imbecile to verify I had 2 salad dressings in my bag he said yes, after checking. Maybe he can't count because he's concentrating on talking and chewing gum and the ability to add was just too much for him to comprehend because I only have one. Is it really so hard to give me ONE EXTRA SALAD DRESSING?!! He couldn't distinguish roasted red peppers from salad dressing. This isn't the first time either but I'll tell you one thing, it's the LAST time I visit this Chick. This location could learn more than a few things from the Salem and Indian River locations. read more

Definitely the most snooty and judgmental chick-fil-a employees I've ever seen. In the matter of our visit we saw a little kid get sick in the play area, employees scoffed and stared as they had to clean it up. Soon after a drink was spilt on the counter and yet again, scoffing and unnecessary facial expressions from the employees. These kids need to look up the dictionary definition of customer service and humility. A so called Christian ran business sure is fitting right into the religious stereotype. read more

Chick Fil A is a fantastic restaurant no matter where and this location did not disappoint. I used the app and made a mobile order. And while the curbside pick up was very busy the staff found me and delivered the food fast! read more

This place use to be better but seems lately service has been declining and it's almost like a after hours high school for the workers. Tonight my drink was so flat it was just seltzer water and mysteriously my large container of fries was smaller than a regular size. read more

Everyone who works here is by far the most welcoming chick Fil a staff by far is the area!

Great fast service. Delicious good. Love using the mobile app for speedy pickup service.

Super friendly staff! My sandwich was made perfectly centered not put together sloppily. Everything was put together nicely in the bag. And ....of course, it taste great! read more

I love Chick-fil-A! What's not to love! You can sit down and order from your app and they bring everything to your table. The kids can play while you enjoy a nice hot meal. It's always made right and they pay attention to your order. I wouldn't consider them fast food because they are nicer! eating here just makes you happy and being told "my pleasure!" Instead of nothing or you're welcome just makes you feel good. My kids love it here and it is a nice place for a Mom to eat a hot meal while the kids play! read more

Love the food and always great people, but everything is just so expensive these days under bare shelves Biden! We just can't eat out much anymore! read more

Food was great. The drive thru situation was bizarre. They started taking orders at the entrance of the drive thru by the sign which led to a backup in the parking lot & target. They just remodeled the drive thru you would think theyd use it. read more

Food taste great here, just like any other Chick-fil-A, but be sure to check your order as they completely missed one of my orders, leaving a family member without their drink/sandwich. read more

While the food here is usually great, tonight was a disappointment. My fries were old and soggy and my sandwich was missing the cheese and the lettuce had gone bad. Not sure what happened. read more

Ever since they reopened the service has not been chock-fil-A standards. We have received burnt fries, tortilla strips missing twice, and just this morning I asked for just a biscuit with my bowl and instead I got a chicken biscuit. Also the salads have not been great, to much lettuce and hardly no egg, it was just thrown together. We were so excited when they reopened, and now we are disappointed and we have to check the bag before we leave. This never happened with the previous employees. read more

Love this chick fil a. When they opened I was one of the first 100 inside and got FREE chick fil a for a year!!! The drive thru is always fast and the employees are always smiling and friendly. The owner seems like a very nice man with an adorable family. Wishing them nothing but the best! read more

Pissed at the fact I ordered the most amount food and wanted sauce for all of it like I ordered and I didn't even get a single sauce..sry but ya foods pretty fudging garbage without the sauce, do better...the kale salad is super soggy to..pinche mierada read more

Whenever I am running errands all day with the kids, they love to come here for their chicken and milkshakes. Never had a problem. Everything is always fresh and the people are always, always polite. And I have watched them make the shakes...fantastic! The one thing I would change are the cups they put the milkshakes in. The lids do not stay on them as securely when they go in the drink holder. I lost count how many times the lid has popped off and the milkshake runs down the side into my cup holder when I pick it up. It becomes a sticky mess. This is the first Chick-Fil-A I have been to and the only one I have continued to go to, so I do not know if it is national chain preference for these cups are exclusive to this site. But I keep going back so they must be doing something right! :-) read more

Consistently wonderful quality food, awesome service and courteous people. I have my spicy chicken meal and it came fast even when there are many people in line. One thing, this place is consistent. read more

Chick-fil-A - Fast Food Near Me - Chesapeake, Virginia

Good customer service, great food, and good location. Line moves fast, price is higher than a mc or bk, but better food. And try the peach milk shake!!! Yummy read more

Chick-fil-A - It's good! Try it! - Fast Food Near Me - Chesapeake, Virginia

I love me some chick-fil-a! This particular location is very well kept. All the staff is well trained, friendly and help us with what we needed while there. The dining and cash register areas were very clean. I think we saw two people going around cleaning up as we sat and ate. One of the best I have been too! Def be back. read more

Worlds worst CFA! I've been to this location and have always been disappointed! I love CFA, but I will never ever go to this one again! Today my chicken Sandwich was veiny! It was also soooo greasy, the bun was soggy and I got grease all over everything, I bit into the sandwich and the greasy literally poured out of it! Disgusting! Don't go To this location! read more

Never had a problem with this Chick Fil A. However, this evening I went through the drive thru and ordered a kids meal chicken nuggets and a number 1 combo with a side salad for myself. However, when I arrived home I was broken hearted to see there was no chicken filet sandwich, only my son's meal and a side salad. I called them, spoke with Megan the manager and she promised to replace my whole order next time. No questions! This is why Chick Fil-A is the only fast food I go to! read more

Chick-fil-A - Drive Thru - Fast Food Near Me - Chesapeake, Virginia

I've been to this location many times, usually to dine in. Today was the first time I used the app to order ahead and I chose curbside pickup since I had my baby with me and I figured it was a convenient option in case he fell asleep in the car. In the app it lets you order your sauces but my bag is missing some and I have an extra of another. I'm not sure if that's an issue with the app or the employee that bagged the order. I'm kinda wishing I'd just gone through the drive thru since there was no line. I would've gotten all my sauces if I had. That and I would've gotten my food in the same amount of time. Since I'm not sure if it was an issue with how the order comes through on the app or the employee, I'll leave this review on the app too. read more

Great place! My #1 fast food option, staff are nice and everything is quick. They have a good system with people coming outside to do your order! read more

This locations j used to be so good. They were on point with everything. Lately they always forget something. If I order to go please give me napkins. Every time I order a salad they forget one component for example the southwest salad comes with creamy salsa dressing, little packets of seasoned nuts and tortilla strips. They ALWAYS forget one of the little bags of crunchy goods. This is a $9 salad can you please stop forgetting the ingredients I paid for. By the time I get back to my office I realized something is missing I am not going to go back. Or I'm stuck in my car eating with napkins or straw for my drink. Step it back up Chik Fil A. I come here at least once a week due to convenience. read more