I like the people that work here they are always greeting me when I go In. They are very efficient…read morewith their work.

They have the best jams and dog treats. My husband gobbled both right up!…read more Would recommend to all

Their helpful reply answered every part of my inquiry and is able to meet every requirement…read morenecessary.

I love Chris. Great guy who helps you and goes beyond the call of duty…read more I couldn't think of having a box anywhere else to me quite honest. For the bad reviews, they disrespected him. I have always known Chris to be great human and a great business.

This has been one of my favorite UPS Stores, and I've had many good experiences here. The owner and…read moremost of the staff have always been friendly, helpful, and professional. I can normally drop off a package and be out the door within minutes. Unfortunately, my most recent visit changed my impression. I stopped in to return an Amazon package that contained 16 small lights. The package had arrived to me in that same configuration, so I simply wanted to return it the same way to keep the products protected. A female employee opened the larger box and told me that the item didn't need a box. I explained why I had kept it packaged that way, but instead of simply helping me with the return, I felt like I was being lectured about how I should have packed it. She made a comment along the lines of, "You just need to read the instructions." I understand that there may be packing requirements, and I'm always willing to follow them. However, there was no need to make me feel like I was being talked down to over a simple package return. I want to be clear that this review is about that particular experience, not everyone at this location. I've always enjoyed dealing with the owner and the other employees, and they have treated me well. Still, customer service matters. After this experience, I honestly don't feel as comfortable coming back, at least for a while. I'm changing my rating from 5 stars to 4 stars. I'm sharing this honest experience with my 135 million Google Maps readers because I believe businesses should receive both positive feedback and constructive feedback when something doesn't go well.

Really UPS I had one FREAKING Request, Please mark the box…read morefragile with this side Up! That's all I asked! Now my merchandise came in damaged to California. I paid over $80 for you to ship my box with damaged memorabilia. Thank you for paying attention to instructions. Horrible service. Are you going to purchase another signed Earnest Jones Seattle Seahawk helmet and send it to me? No! I highly doubt it......

Super efficient and friendly service. Losing Staples in West Seattle makes this business a great…read moreoption available for full service.

That exact moment when you sit in the car and your brain goes, "You forgot something..." is…read moreuniversal--but the chocolate eggs being the final boss is what makes it elite. And the box... hanging on by pure hope and questionable tape decisions By the time you walked into the mail room it was basically a cry for help like, "Sir, I don't need shipping--I need intervention." And yes--mail room guy really said, "Don't worry, I've seen worse," and then performed a full repack like a professional gift-saving surgeon. Absolute legend. Honestly, your son is getting a package filled with love and a great backstory, so that's a win all around

Love this place. They take care if all of my printing, copying, mailing, and Amazon return needs…read more The service is great and prompt even during busy times, such as the Christmas rush.

Solid location. Service was nice and quick. Open later in the afternoon which helps on work days.read more

I went in to this UPS location by Safeway in Burien and received great service. They let me use…read moretheir phone charger while I was in conference call with Amazon. Thanks customer rep. Luckey !!!!!

More like GREEDY OFFICE CAFE! I recently went in to find my rates were raised 70%......70%!…read more BALI IS NO LONGER THE OWNER! Please remove his name. It is misleading. As an excuse, the new owner said "our prices have been too low" What is "our", you just bought the place.

Great local shop for smoothies! Nicest owner and sweet barista that will customize your drinks…read morehowever you like. Also, puppy approved!

Very fast efficient and friendly service, Helpful with…read moreAmazon returns, parking is plentiful across the street.

I took several boxes of materials to this store to send to an industry conference in MN. When I…read morearrived at the conference, the materials were not there. We discovered that the boxes had been sent to some mystery company in CA, who rejected the shipment. The boxes were then returned to this store. I sat at a conference in an empty booth for 3 days without any of my company's materials. After multiple requests, this store still refuses to refund my original shipping costs. Not a trustworthy operation. Buyer beware.

I have been using this UPS store for business mail and personal packages for 20+ years. The…read moretransition to new ownership was very smooth. Never had any problems. New owners continue to improve services. I appreciate the updated boxholder package station. I see all of the low reviews, but from my observation it is mostly people that are unfamiliar with the shipping process, return process, or get frustrated waiting in line on busy days.

I went in to get some items sent back to Amazon. Immediately on entry they were not welcoming. I…read morewas greeted with a "What do you need?" I explained to him what was going on and that in returning some Amazon items. The kiosk was not working for my specific return. On Amazon it says this service is free however, I was told I'd have to pay $3 per item. At first, I decided not to and was looking into other options on my phone. However, I changed my mind and just said I'll go ahead and pay since I was already pressed for time. Once I told him that he said it'd be a minute had has to finish what he started. However, I was the customer he was helping and had me standing there waiting which ended up being me awkwardly standing there for 5 minutes waiting until he's finished. Well I eventually told him no worries, it's okay I'll take care of this at a later date. As I exited the store he politely welcomed the guy behind me and put away what he had been working on. The service I received was horrendous, lacking politeness and was in no way inviting.

I ordered brochures through Staples with expedited shipping a week before my event, but they failed…read moreto deliver on time. I was scrambling last minute to find a place to print 150 brochures, and PostaAnnex came through for me. Saturday afternoon, with less than 24 hours of notice till start of event, I called them very last minute with zero hope. Owner came in after he left to print my brochures and the guy working the front came in before his shift started and FOLDED every brochure for me. They went above and beyond and I will ONLY be going here from now on. I cannot recommend them enough and so thankful I found them!

Needed two boxes sent, but lady there fiddled around looking at rates, and discovered it would be…read moreless expensive to put two boxes together as one--and she even wrapped it for me to do that. Saved me a good amount. I hope me sharing does not get her in trouble with any "boss" types (ie ones that want profit over real customer service) but I appreciate what she did! Got to my house just fine!