This location wouldn't honor the college student discount listed on the Penske webpage. Said they…read moredidn't know what I was talking about and only gave military and AAA discounts. Straight from their website: Penske offers college students 10% off on all truck rentals plus an additional 10% discount if you book your one-way rental online.* *Penske customers always save 10% when reserving a one-way truck rental online. Present your college ID at pickup to save an additional 10%. Or, if you are a AAA member, use your AAA card when booking your reservation to save 12%. Combined discounts cannot exceed 20%

Excellent customer service came in with a air brake canister issue they immediately got my rig in…read morethe shop. Took off the old parts while another tech ran to get parts. They have a excellent staff and great washbay at facilities as well.

Natalia was not helpful and so rude and arrogant. drove many hours to go out there and ended up…read morehaving a rough time working with her very very frustrating.

This place is awesome. Been renting trailers for the for years, and they've extremely efficient and…read moreprofessional. How efficient and professional, you ask? Well I got a 12' drop-back flatbed reserved and paid for in about 3 minutes, beginning to end:

East construction did an immaculate job. The drivers are polite and courteous, and make sure that…read moreeverything was cleaned up when the job was done.

We rented a small cargo van for a local move. We were able to book online and then rebook online…read morewhen we had to shift plans by a day (paying a bit more as a consequence). Rachel answered the phone when I called to confirm that my husband and sister could rent in my stead when it turned out I couldn't go myself, and she was friendly, professional, and able to accommodate our needs. I wish the rental was a little less expensive but that's my only gripe.

Needed a quick utility vehicle to pick up a couch that we had ordered. Originally going to go with…read moreUhaul but they charged by mile while Enterprise charged a flat fee for a day rental and 300 miles. Made a reservation on line the night before and picked up the utility van the next morning! Service was fast and efficient and the clerk was so kind, wasn't able to catch her name!

We have purchased 3 trucks from them. T.J. set us up as a fleet account where our local dealership…read morenever offered to do that for us. All transactions ran smooth as possible, they delivered to us on the other side of the mountain as promised, yes with delivery charge, as expect. Couldn't ask anything more, great customer service all around. Mindy McCoy

Horrible experience. They take forever to complete repairs. Once done, you will find something else…read morewrong with it. Seem like they don't have many techs there, wonder why. Very difficult company to work with. Of course the owner will hop on here with a GENERIC reply that don't mean anything

Duwamish Uhaul has the best Customer service! Thank you Deondre for helping me with my Storage…read moreneeds.

I see Deondre every time I go here, and he's always so nice, but this last time he was so awesome,…read moreliterally saved the day when my packing was so terrible and helped me get everything to my unit, give this man a RAISE double the salary! Anyways, he's iconic, thanks so much man see you next time!

I've seen poor reviews on this business but we were extremely happy with our rental. The car…read more(Corolla hybrid) suited us well on our 3 weeks travelling to Vancouver Island, pacific northwest, and finally to the cascades. A bit over 2000 miles and we only got 2 tanks of gas. Our flights got delayed and even though the business closed at 6:30, we got in at 9:30 and he waited and picked us up at the airport. Not a fancy business and not a fancy car, but nowould have treated us as well. Also, our flight was 3 hrs late (we arrived at 9:30, the business closed at 6:30) the guy didn't just wait for us, he picked us up at the airport . Upon returning the car he showed us the the pedestrian bridge to the airport was just around the corner, so this place is super convenient!

Despite knowing our plane was delayed via phone call communications, text communications, and email…read morecommunications (almost all of which were acknowledged by a human), Rent-A-Wreck still gave away our vehicle and took no responsibility for it. The supervisor belittled me publicly and took no responsibility for his actions, and we were left car-less for our vacation. Believe all of the reviews - I didn't and I was left in a very frustrating and hard spot because of it. In response to the comment below: I contacted customer service that same day. They said they would open a ticket, but never emailed me. I followed up 5 days later, and they said the ticket had been opened and sent me and email "confirmation." I have since followed up three times - once by phone and twice by email - and no one has responded to my open ticket. Their customer service is a joke, do not be fooled by the "understanding comment" below.

I had an emergency situation in which I needed 1898 lbs of patio furniture picked up at a Trucking…read moreTerminal in Kent and delivered to an anxious customer in Issaquah who, had we not been able to meet her delivery deadline, would have refused the entire shipment (around $10K of an order). I am in San Diego, and the furniture originated in Florida. I called Croft and reached Dominic, who had such a can-do attitude that was so refreshing to experience. He was helpful, willing to keep his truck and guys on hold while the schedule flexed and changed. They took care of me, delivered the items as stated and were quick, efficient and their pricing was more than reasonable. This shipment was fraught with errors until the end when Dominic's team saved the day. Thank you Dominic, Jill L. Lifestyle Marketing Group