I've been using this local mail office near my home for both mailing services and notary, and I've had a consistently great experience. The staff is professional, friendly, and very efficient. The notary process was quick and straightforward, and they made sure everything was done correctly. I also appreciate how smooth and easy it is to handle my mailing needs here. read more

Seriously the nicest place. Incredibly helpful, willing to go the extra mile, and just genuinely delightful humans who lead with humanity. Everyone is so friendly and kind. Total Ollivander's wand shop energy--whimsical and efficient. They even have dog treats on hand. 10/10. I sent out a large batch of charity mailers, and they helped me ship over 20 packages, staying late to make sure everything got out. You can tell the people who work here truly care about supporting the community. Go here for all your shipping needs. read more

Should be Alki Mail, Dispatch and Coffee. Oh, and gifts. For shipping related needs, these folk can't be beat. Friendly, quick, inexpensive. If you do have to wait 5, peruse the gifts, get some coffee and chill. So glad they are in my neighborhood. read more

I had to mail some important documents and get them notarized. Their notary wasn't there on Saturday, but they gave me advice on where to go get the notary part completed. When I came back to mail the documents, they were so kind to me knowing I had a pretty rough day. They also in a turn of radical awesomeness waived the fee to mail them and turn my day around. I was pretty surprised since some of the reviews here were super negative. My experience was completely positive and also super good human behavior. read more

This "business" wrongfully withheld my elderly grandmother's life-saving medication after admitting their own mistake! My 81-year-old grandmother, who is diabetic and has visual, hearing, and mobility impairments, had a critical medication shipment delivered to Alki Mail. THE MANAGER mistakenly gave her package -- worth $800 -- to the wrong person. When she went to pick it up, she was told it was already taken. They later admitted the mistake and issued her a reimbursement check. She deposited it and reordered the medication from Canada because she could not wait or cancel the order. The next day, Alki Mail said the original package had been returned -- but they refused to give it back unless she returned the check or paid them again. She explained she had already spent the money to replace the medication. Despite this, they refused to return her package, threatened her with legal action, and banned her from the store -- even though she had already paid for the medication once, and the business had already reimbursed her due to their own admitted negligence. We are now involving law enforcement, media, and consumer protection services. My grandmother still does not have access to her medication -- which is critical for her health. This is not how any business should treat a vulnerable senior citizen, especially when her health is at risk. I urge others to be cautious before trusting this business with anything important. read more

Appreciation post for Alki mail and how friendly and honest they are. They were super helpful to my mom the other day when she needed to mail something out and sent us to USPS as it would be a cheaper option. Sadly the woman at USPS on California was awful to me and super rude. I've only had great service at Alki Mail and I really appreciate how patient they are. I wish everyone was as nice as them. read more

I have been there for several times. The vibe feels like home. People work there are friendly, same as the customers. I usually go there for mailing packages. The line goes fast if there is a line. They go above and beyond to help customers. read more

You can tell that Alki Mail & Dispatch is a family run, locally owned shop that cares about its community - I love that about it. You can also tell that it's not an efficiently run business. Which is disappointing considering part of the business includes shipping and receiving packages. Their notary services are inconsistent, not available the 3 separate times I came by needing them. Additionally, the other times that I've shipped items from this location the lines have been very long - made worse by what seems like the lack of an efficient process to keep things moving. Overall, it's fine to drop packages off to ship (a quick process) but I wouldn't come here for anything else. read more

i'll be forthcoming and say the only services i am reviewing are return packages with pre paid labels and the shipping of holiday boxes. the first thing i absolutely appreciate is the opening hour because as someone who goes to work before 8am, it's near to impossible i find a place where i can drop off a return package either a pre paid label before 8am. the post office doors have been locked that early in the past few months and to drop it off after work means i've missed the pick up time and it sits and waits til the next day. today i decided to bypass the usps thinking it would be hell on wheels ahead of christmas. i showed up and there was one other person in front of me. the guy decided to help me at the coffee counter and he was super nice. it wasn't cheap to mail boxes this close to the holiday but i opted for priority on a couple and ground on another. it's not their fault that that's the going rate to ship stuff nowadays. i will be coming back here because it's just easier on me logistically and the experience was totally pleasant. it's a valid alternative to standing in line at the post office and your packages and sanity might thank you for it! read more

Was just looking through some of the old Yelp reviews for this business and couldn't believe how negative some were. Something must have radically changed though, if they were correct reviews, because in the several years that I have been doing business with Alki Mail and Dispatch I have experienced nothing but Five-Star service.........they are unfailingly polite, efficient and helpful. I live relatively close by and am so thankful that such a well-run business is in our neighborhood because I would drive many miles to experience such exceptioal good service but I don't have to. read more

I never thought I would look forward to dropping off a package to be mailed. Then, I experienced Alki Mail & Dispatch. Their customer service is impeccable. Additionally, they have some of the most incredible and most random things for sale (jigsaw puzzles, shirts, greeting cards, etc.). These are items you wouldn't find anywhere else. They also have a great coffee bar and seating area. Overall, the value they deliver is second to none. read more

Great staff, seems to be well run operation. Glad to have a spot to drop by UPS packages without going into downtown. I'll be back on regular basis. Nice to be able to grab a coffee at same time. read more

Cute little neighborhood stop, the staff are friendly and helpful - we were in West Seattle for a morning off and decided to try and find this place cause I had a coupon for half off coffee. The interior is pretty compact with a shipping center on the left and a cafe on the right wall. They have some unique gifts, cards and printed masks available for purchase and their cafe menu sign is decorated with some beautiful chalk art of the Alki Beach/Seattle Skyline. The actual cafe items that we got, a plain latte, a pumpkin latte and a day old blueberry scone were serviceable, but not super great haha. There's nowhere to be seated indoors so we took it to go and walked Alki Beach. I'd recommend a visit if you're looking to shortcut the big box post office lines or if you're looking to support more local businesses. Experience - 5 Cafe goods - 3 read more

Alki Mail & Dispatch - Pumpkin latte and Alki Beach - Notaries Near Me - Seattle, Washington

A warm welcome awaits you at Alki Mail & Dispatch. Whether you want to mail a package, purchase a greeting card or gift, or have a cup of coffee in a cozy setting, this place is golden. read more

DO NOT WASTE YOUR MONEY!! I went in for copies- simple- and my jaw dropped when she charged me OVER $300!! never ever dealt with that! practically robbing me blind. I am a writer & have had copies of scripts 120 pages long and NEVER NEVER had someone look me in the eyes with a straight face and tell me I owed them OVER $300!!! STAY AWAY!! read more

Clerk rolled her eyes at me and glared when I walked in. I was then charged $8 to fax. They insist you stand behind a weird barrier but come around to hand you things. Strange, rude and a bad way to treat customers, won't be back read more

Solid neighborhood fixture. Nicest staff, always super helpful and welcoming. Coffee is pretty delish and they always have just the card I need. We primarily use them for shipping services but in need of coffee I'd stop there anytime. read more

Our neighborhood shipping center is always reliably open and everyone there is so nice. Christmas shipping was effortless because of Alki Mail. Buy coffee and bring your doggies while you ship your packages! read more

Friendly, cost efficient, great location for anyone that lives on Alki / just a tad too far to trek all the way to the post office. Service tends to be kind of slow because it is a small spot and with COVID regs can't let too many in. Make sure you get there early! read more

Such a great spot! Coffee and teas good. They take care of all your mailing needs. Everyone is nice

So thankful to have this place so close. With the mess at usps right now this is my go to place for all personal and biz shipping support. Always fast, pleasant and efficient! read more

This is a great place to do all of your shipping. I like I can take returns here and don't have to think about what carrier it is. They handle them all their staff is also friendly. read more

Does it get ANY better than dropping off a package to a place where the parking is easy, no lines, they gladly tape up and secure your package for free, AND you can get an expresso plus snack? Does the service get any better when they're all smiley and helpful and will literally RUN OUT TO YOUR CAR IN THE RAIN (!!!) if there's a problem with your package? No, negative nellies, it does not. Hence the perfect 5-star reviews on this here site. I don't even bother with UPS or the post office anymore. They make me frenzied, impatient and occasionally sad.. Alki Mail always makes me calm and happy. Simple. It lives up to the hype. read more

The staff at Alki Mail & Dispatch are so friendly and helpful. I wouldn't go anywhere else. Top notch!!!

I do not have a car. That makes having to fulfill obligations difficult in this time of Corona. So when I had to get a legal document notarized, my choices for where to go were exceedingly slim. And in comes Alki Mail & Dispatch. Not only are they close to where I live, but they offer this specialized service without having to make an appointment! The staff was courteous and cautious. They all wore masks and maintained social distance. And the service was cheap! I truly appreciate the ability to stay local and get things done! read more

Alki Mail, with its arrogant and ignorant owner, seems to have no idea that a FedEx parcel is meant to be shipped via FedEx, and not via the Post Office. We are talking FedEx SmartPost. Despite my repeated and express requests to place my items in the FedEx pile, they consistently route the packages in a manner whereby the package hangs out ENDLESSLY in the severely dysfunctional USPS before it is finally tendered to FedEx, where it should have gone from the gitgo. This might occasion a delay of up to two weeks, if USPS has not lost the package entirely. Not only is Bree's (the owner) behavior non-productive, but it is entirely disrespectful. I will not be using Alki Mail services again. (See also Pat. D's review of 09/18). read more

I tried to support la local business...Poor customer service. Definitely won't be returning.

I've used Alki Mail for many years, but it wasn't until I had to handle my late mother's estate that I really began to appreciate their services. It was nice being able to make copies, grab envelopes, send registered mail and have access to a notary all in one place. I've read other reviews mentioning that the staff can be a bit disinterested at times, but I suppose it doesn't bother me as much given I'm less about chit chat and focused more on getting things done and being on my way. Parking is sometimes an issue although never for very long. read more

Love that this place is open on sundays! I was able to send out some packages and letters I'd been holding onto for wayyyyyyyyy too long. Yes I'm THAT person that finally declutters the house and loads it into my car-only to drive around with it in my trunk for four months. Hah! Needless to say, this place took my stack of belated birthday cards on a nice rainy Sunday so I could finally cross that off on my longgggg to do list. Success!!! I walked out of there feeling like a winner. And also left with my cute ice cream forever stamps! One thing to note : I had a completely mauled and tattered forever stamp. It fell off my booklet and lost its stickiness. They weren't able to replace it here for me but suggested a regular usps. They also have cute boutique artist cards that go for about $5.95 and mailboxes. The lady wasn't sure what I meant about whether the mailboxes could be written as a street address (rather than a po box), but I may look into it when someone has an answer for me. Support small business! read more

Two Stars: 1. Early morning hours. 2. The business model existing & serving the Alki/Admiral area. 6AM: I need to print out docs for an important meeting, and my printer runs out of ink. Frantic, I Google FEDEX/UPS/Kinco's in the area I need to be in and up comes Alki Mail and Dispatch. Check their website, read the reviews, and email them my document for printing - as their site says it'll be ready for pick up. Received an email back stating "Hi Nick, you can pick up your printed document any time. Thanks!" (Note: PRINTED) Relived, I go about my day, and 30 minutes prior to my appointment, I stop by, expecting to be in and out in. Me: "Hi, I'm here to pick up a document I emailed this morning?" Clerk: "Oh yes! i saw it! Hey (other staff member) did you place the emailed doc for print in the completed task folder?" Other staff member: "No, I did not." I try not to panic and smile. Clerk attempts to search for the emailed document unsuccessfully. Glancing over, I noticed they have computers on the side for customer use. I ask to use their computers and find it from my sent email box - as my phone wasn't having good cell service or I could have emailed it again right there. The computers were shut down. More time wasted! Then, the one I attempted to use didn't have the ability to print my PDF file. LOL! Bottom line: Just as Jason S. reviewed: "DO NOT COME HERE IF YOU ARE IN A RUSH." I did read his review and took it with a grain of salt. I should have known. Lastly, there was no apology from clerk - just simply: "Oh, you know how computers are." Charge: $1.80 + 15 minutes of time to print single document emailed in advance with staff confirming document was printed. In theory, this business would be highly useful in these types of situations. I wouldn't go here unless I had a full hour to spare. This stressed me out and I ended up late to my appointment. Mistakes happen, but apologies go a long ways. What happened to customer service? read more

4th time coming here to print stuff and consistently received bad service. 1st time none of the clerks wanted to assist me with my print job when I asked them for help they simply said "you can print over there" and continued talking to each other about how their night was. 2nd time I had emailed them a print job and when I came to pick it up some of the pages didn't print correctly (which is understandable, occasionally things don't print correctly and go unnoticed) however, when I mentioned the problem and showed it to them. they looked at each other and said "he thinks there's something wrong with our print job" with the worst attitude and still made me pay $5+ for it while wasting my time doing so when it should've been done ahead of time. 3rd and 4th time is basically like the first couple experiences. not really worth my time writing anymore. only reason I came back so many times is because their location is right on admiral way otherwise I would've gone to FEDEX or UPS store which I eventually did. every negative review (including the ones Yelp "doesn't recommend") on their page is very consistent with their lack of service. read more

Don, who built this business from nothing to fabulous has now sold the business. Don truly enjoyed customers and his attention (knows many names) and wonderful attitude built a loyal clientele (me included) I was treated very rudely by a woman there only to find out (from her) SHE is the new owner. She lost a decades long customer and likely being the 'pill' that she is more will refuse to come back again. Not sure when he sold it: but it is terrible now (not the staff: but the new Owner) She should read "How to Win Friends and Influence People" in order to get insight into how to treat customers. Guess what is the CUSTOMER that is the reason you even have a business. I will never never be back! read more

I live in the area and try to avoid the post office on California because it is such a pain trying to get in and out of that tiny little parking lot. I rarely have a need for these type of services so I have actually only been in here to Alki Mail twice. The first time I just had to drop a pre-paid package off. I was asked to leave the box on a stack of other boxes and it was not offered to me to have the package scanned in for tracking purposes and a receipt given. Wasn't a huge deal but every other postal service place I have been to has offered to do this for me without my having to ask. Today, I had some Christmas presents to mail and needed a box. The website states that they have boxes and packaging supplies. Where are they? I looked all around and didn't see any so I decided to wait in line to ask. There was already one lady ahead of me, waiting. One employee sitting down in the table area facing us, eating her lunch. The other employee was making another customer a cup of coffee. Ok... So two people in line and no acknowledgement at all. I get that it's Christmas and you have probably been busy all day. You need to have your lunch, I knew what time it was and understood that...but seriously, she was FACING us...no "hello", no "someone will be with you in a moment"...nothing. I stood there for about 5 minutes and nothing was said, which is just unacceptable. I left and went to the post office on California. I'll deal with that awful parking lot from here on out, since they always have the supplies out in plain view and available and are efficient at getting customers in and out of there in a timely manner. read more

Went in yesterday to get something notorized and was informed, "we re not doing notary in December" so I left not intending to ever go back. This sad event led me to Admiral Junction Mailing Center just around the corner. They had a robust business and a great notary who was also $5 less than Alki Dispatch. I highly recommend them. That is who I will be using from now on. read more

I've become incredibly disappointed with the service here since opening my PMB 5 years ago. There have been a lot of new faces over the last couple of years and some of the recent additions are simply rude. One older, balding gentleman doesn't seem to be trained very well and has a terrible time keeping up which is fine if you use some courtesy when dealing with your customers. He can't be bothered by going the extra mile and nothing seems to hold him back from ducking outside to smoke a cigarette which then lingers behind him. My biggest complaint is about access. I have gone twice in the last 3 weeks around 7am and they are not open, when they used to open at 6am. If the hours have been changed, please let those of us paying for you to receive our mail know. I intentionally selected this location because I am able to go before work, but I will gladly give my $300 a year somewhere else. read more

* Do not go here if you are in any kind of a rush. There is a woman working here that has an irrational fear of busy people." This morning I had one of the worst experiences that I have ever had in any place of business or post office. When I arrived there was someone ahead of me being helped. No problem, so I started looking around for boxes and envelopes to start working on. Unfortunately nothing was available. So then I thought, "ok hopefully this person in front of me will not take too much more time". Unfortunately, the person in front of me had to go back out to their car to get more packages to mail. When she did, I politely asked the service woman if she had a box that I could start working on. To which she replied "I'm helping another customer, you will have to wait your turn." At this point I am thinking "Really?! You are making me wait for someone to go back out to their car to grab packages, prepare them and mail them before you even give me a box to work on?!" Then I noticed some padded envelopes right behind her head that would work, so I asked if I could have one of those envelopes to work on. To which she replied, "You are just going to have to wait your turn". At this point I started to leave, but I really need to mail this out and didn't want to waste time driving to another location. So I went back, and in a normal tone of voice, I pushed the issue. I asked her how hard would it really be for her to reach behind her and spend two seconds grabbing me an envelope to work on. At this point she started insulting me stating "You are just going to have to wait your turn . . . in fact I would just like you to leave . . . you are acting very aggressive and crazy." In a state of disbelief, I replied to her that I am not crazy, that I am just in a rush, that I had been speaking in a normal tone of voice and that she was not being respectful to me at all. I then promptly left the place to be sure that she couldn't insult me any more than she already had. Overall, do not go here if you are in any kind of a rush. There is a woman working here that has an irrational fear of busy people. She will disrespect and insult you. read more

On our way to take family to the airport, we had a pit stop to ship multiple loaves of fresh bread that couldn't make it aboard the plane. I called around West Seattle and found everything we needed here. The friendly folks at Alki Mail took care of his packing needs quickly, cushioning the bread with bubble wrap and at a decent price. The entire experience took about 15 minutes and we were back en route to the airport. They also offer other services including copying, faxing, free Wi-Fi, computer rentals, and notary services. If you are feeling peckish, you can get a pastry and some espresso. The shop sells locally themed items (Alki Beach) clothing and curios too. Be warned, parking is a little dicey because this place sits on a busy corner. read more

This place has everything, friendly staff, and clean environment. Did I mention that the coffee is fantastic? I go there daily just to say hi, and taste that great brew. And they have computers you can use, just buy a latte and get 15 min free internet. read more

So you can go to the post office, stand in line forever and get rude treatment. Or come here and people are nice to you, give you multiple shipping options then work you up a killer Americano. Easy for me to make a choice on where to go. The lose one start for crappy parking. read more

I live in the neighborhood and always find that the staff is friendly and helpful. I try to buy all my stamps and do all my mailing to support this great business! I came in this week in a rush and the person ahead of me in line had a gazilliion (technical term indeed :) boxes. So to get me out of there more quickly the woman behind the coffee area came out and helped me with my mailing then had me pay at the coffee register. Done quickly and with ease. Thanks for the excellent service! read more