Fast and efficient. Great customer service and easy to get in and out. Better than going to the one on Broadway

The man that works here is so nice. He helped me send a package today and went above and beyond. He's been nice every single time I've been in. This place has a nice, welcoming vibe and there's some budgies happily chirping away in the window. Definitely recommend this place. read more

I've been a Postal Plus customer for 30 years. Owner Ed is extremely helpful and it's such a great business making Post Office needs easy and friendly with no lines like regular PO. AAAA+++++ read more

The best and only place I recommend for lash extensions. Ahn and Emily are extremely knowledgeable and excellent lash artists. They offer suggestions and are extremely professional and talented. Lash retention is excellent (3 weeks for me). Their physical space is charming and immaculate. I've been a long standing client because of their attention to detail and advice on daily care of the lashes for continued eye health. The best. read more

Friendly family owned i believe...and never a line...everything you need for mailing and shipping...i love this place.

I needed a document notarized and left with a signed and sealed document in under five minutes. The business owner was friendly and answered all of my questions. I'd highly recommend! read more

Postal Plus is one of those rare businesses that make you feel like you're in a small town. Ed is exceptionally helpful and kind. I have great respect for Ed and his consistent work through the years. He is truly a gem in the neighborhood! read more

Great place to ship packages - always so kind and helpful here. Tape available and a friendly neighborly atmosphere Inside. Love the "Have a penny? Leave a penny" read more

My wife and I have the greatest respect and admiration for Ed, the proprietor of this franchise post office. We have come to rely on him for all of our personal and professional shipping needs. Step through his doors with an armload of items and he will unfailingly select the exactly correct proportioned boxes, he will invite you to use the tape and packaging material on hand without additional cost and is always reliable in finding the most economic shipping options based on your needs. He works alone and yet has the energy and work ethic of half a dozen or more, he is a language scholar and a great lover of classical music, he proudly sports his Seahawk regalia, lovingly tends to his many chirping birds and refers to his many dedicated customers as friends. read more

I've been coming here for years. Ed has been great and consistent. You can't beat the location and waiting in line at USPS can suck up 15-20 minutes. He is always friendly and we are lucky to have his services in our neighborhood. I would recommend this place over USPS any day. read more

Super friendly service. Always recommending ways to save more and get you your shipment to where you need it on time. Appreciate how caring he is towards his customers! read more

During this pandemic, this post office has been a God send. Ed is the owner of this Postal Plus. He operates on a level of efficiency and skill that you can trust. I had packages that were stolen from my apartment so often that I had to open a post office box at Ed's. Looking back I am so happy I did. I never have to worry about my packages, I know Ed has them and they are secure. He knows each customer by name and can look up within seconds recent places you shipped to in the past, in case you forget. Ed is a gem in this neighborhood and his store being here only adds to the diversity needed in cap hill. He feeds the pigeons in front of his store on sunny days, places classical music in his store and on his down time he is a teacher at a Chinese school. There is a Big American flag outside Ed's store. He is truly the example of what makes America unique and the possibility of one day being great. read more

Do not use. I dropped off a very expensive package for ebay that didn't get put into the bin for 4 business days. When confronted with his sloppy work the owner claimed he didn't know anything about it and that it was a general USPS slow down. I understand packages are delayed IN THE SYSTEM but he didn't even hand my package to the postal service for 4 days. This was a time sensitive package. DO NOT USE. I've always had issues with him over charging me for simple letters. I feel bad I ever trusted this place. read more

Efficient mailing services within a short walk of my house. Rarely any wait (except perhaps during holiday season, which is to be expected). Super nice owner/operator, thoughtful amenities (unlike other places, they don't charge you for a whole roll if you find you need an additional piece of tape after arriving), well-priced service. Excellent selection of stamps for purchase. Notary public available. read more

Postal Plus - Operating hours for Postal Plus - Mailbox Centers Near Me - Seattle, Washington

Great little store with friendly service and a nice selection of greeting cards. Also has mail boxes. read more

If you have an 8-5 job, this place is dead to you. They open at 9:30 AM, close at 5:30 PM, and aren't open weekends at all. Then to top it off, the guy at the desk is an extortionist. I was finally able to bring in a prepaid UPS parcel during their operating hours and figured I'd help out a local business. Me, handing him the package: "Here you go!" Him: "There's a charge." Me: "It's prepaid." Him: "We're not a UPS outlet. I'm doing you a favor by taking this." Me: "But, uh, what about that sign that says 'Authorized UPS Service Provider?" Him: "They just gave us that. We're not with UPS." Me, looking at the other official UPS placemat and sign in the front of the building: "You have got. To be kidding. Me." Him, yelling at my back as I walk out: "I'm doing you a favor!!!!!" For the record, after this exchange, I searched UPS service centers online and yep, there's Postal Plus! read more

I'd go here any day over USPS. Small business owner, Ed, is efficient and kind. He has greeting cards, packaging supplies, places to sit to organize your stuff, and parakeets. Give this local place your business! read more

Postal Plus - Mailbox Centers Near Me - Seattle, Washington

This is one of those neighborhood shops that I'd be completely lost without. Since the closest post office is down on Broadway (and always a total zoo of people, disgruntled employees, junkies, and garbage), Postal Plus has become my default shipping destination. Ed, the proprietor, seems to never EVER have a day off. While this means sometimes he can seem a little exhausted, it also means that you have a sense of being a regular when you go to Postal Plus. Once, I dropped off a stack of pre-stamped large envelopes, and forgot that one of them was going to Vancouver, BC (meaning I hadn't put nearly enough postage on it). Ed simply added the extra postage and made a note of it, knowing he'd see me in a week or so for reimbursement. When's the last time the Post Office covered your butt on postage? NEVER, THAT'S WHEN. I still miss the sewing and craft supplies that used to be upstairs when the store was known as That Shop ... but along with the shoe repair place next door and the cheap everything store across the street, this spot is a neighborhood godsend. read more

This place is good for one thing -- dropping off already-prepaid USPS packages. Anything else, prepare to get ripped off. Is the the owner/proprietor seriously charging me $1 to drop off prepaid UPS packages?? Or how about the fact that he charged me $1-something on top of my parcel select package for tracking when it clearly says on USPS website that tracking should be included? Or how about his unwillingness to even ring up options cheaper than Priority? Normally I print my shipping labels at home, so I know very well what options are available and how much they cost. When one day my printer wasn't working I made sure to calculate the shipping before going to the store -- lo and behold I'm being told that 'priority is the cheapest'. When I insisted that I wanted Parcel Select - surprise, surprise -- it was $2 cheaper than priority. The best thing about this "post office" is when a different guy took over while the owner was on vacation. It was nice to have an honest person running this joint, at least for a while. read more

Consistently attentive, friendly, and helpful service. At first I missed the full service of other shipping centers but now I don't. The difference is small: Postal Plus won't package items for you. However, they provide EVERYTHING you might need to prepare your items to ship plus a workspace plus helpful advice. The proprietor is the only one I've ever seen working there and he seriously knows what he's doing. He's ready to answer your questions, he'll help you meet your needs at the lowest possible cost, and if he isn't busy with other customers he'll help you with packaging. I haven't shipped a huge number of packages with this business but everything I've brought them arrives on time and undamaged. read more

I only gave two stars because I have to accept accountability for my own actions. I went to Postal Plus to drop off 25 flat rate boxes ALREADY LABELED AND ADDRESSED to students. After paying for the boxes and requesting tracking information, I was told (and in my accountability- I accepted this response) that it would take too much time to print the tracking information for all 25 boxes. I was given Tao's card and told to call or email if I had any problems with my order. The man that assisted me in Postal Plus was very kind to me until 2 boxes came up missing. After texting back and forth with Tao, I requested at least 5 times, the names and address off all of the boxes sent. He was only able to produce evidence (tracking numbers and delivery status) for 22 of the boxes. When I requested information to file a claim, I was unable to get refunded and reimbursed for the value of the materials shipped because I didn't have the tracking numbers. This whole ordeal with Postal Plus has caused my students to fall behind in their summer programming and costed my organization more expenses and man-power to get materials out to our students. Though we were able to get materials to all of our students, they arrived late. I was more than complete unsatisfied with the customer service and lack of professionalism in how Tao responded to my inquiry. I will definitely NOT be using their services again. I would recommend that if you have a larger shipping need, not to use their services. They are unprofessional and unorganized. read more

I've lived around the corner from Postal for a couple years and finally stopped in to ship some gifts. I regret waiting so long! It's so convenient and quaint compared to a stuffy post office. I'm guessing the man that helped me is the owner. He's quiet but nice and teased me playfully for getting distracted by the parakeets singing and chirping in the window when I was trying to find a card. I thought the pricing plus the packaging and card was fair. In short: I love Postal Plus!! I'll definitely use their service and recommend them to friends and family. read more

While I really wanted to like this place, I simply cannot. It is SO convenient for those who live far from Broadway and want to avoid the hell that is the US Postal Service, but every time I leave this place my formerly good mood has turned sour, solely due to rude and unpleasant service. Ed, the proprietor, seems to go out of his way to be unfriendly, and it always feels like I am being slightly overcharged. Today I went in wanting to send something to Northern California with four days to spare. Priority always gets it there in two days, but for some reason he immediately tried to set me up with overnight, which would have cost $18.95. He was very snobby about my decision to go priority, saying that nothing was guaranteed. This store is useful in the sense that it is convenient and functional, but I feel unmotivated to return after having this kind of experience every time I've been in. It's a shame to have a local business in the incredibly friendly 15th neighborhood that is the polar opposite of friendly!. read more

My recent experience was from my friend dropping off a package. My friend then had to retrieve the pack before it got shipped due to a recipient address problem she realized an hour after leaving the store. The first time she went in they said it couldn't be found. She left and then came back with more urgency. They said they couldn't find it but would keep an eye out for it. They did. Upon her return later they had found it. Reasoning behind star rating: There packaging is highly marked up just for having them tape the boxes for you. One could argue that they are saving you time. In my opinion I don't believe it's worth the price paid. A regular USPS shop may not have been willing to or even been able to find a package after this was shipped. This was nice. If they had not found the package the combination of high price with little customer service return would have merited 2-stars in my opinion. If they had taken the time straight away to find the package I would have given them 4-stars. My friend paid a 4-star price but received 3 star service Bottom Line: This is small couple-owned shop that is probably struggling to make it as more people ship from home and cut out the middle man. They seemed swamped. While I understand their predicament this is a review of the service that was received for the payment which was garnered. You'll pay extra for location and convenience. For the price you'll pay you might have to be a little demanding to get what you'd expect. read more

Postal Plus, I love you, I love you. This is such a great alternative to the post office, and there's never a line. You can buy envelopes of any size, boxes, mail things, make copies, get your documents notarized, etc. The guy who works there is friendly and efficient, and there's even a pretty fish to look at while you're waiting at the counter. No more waiting in line at the post office for me! I'm almost sad to clue people into this place. read more

First of all, I have to say I HATE USPS. I had not just one, but 3 horrible experiences with USPS. However, this one is totally different and because of this store I still use USPS to mail things sometimes...(otherwise I would rather pay more for UPS instead of USPS!) I live nearby the store and there is always a nice and helpful Asian guy there to help check out and packaging. I'm originally from Hong Kong so I go there pretty often to mail my friends and family letters. (Yep I just don't really like emailing.. Letters are way more fun!) So one time I went there for an international flat mail but I didn't know which form should I use, I haven't even ask him yet, he already noticed me and tell me which form I should use! I was pretty surprised cause even there were only 3 people there stamping and packing, but he helped all of us and he noticed me that I needed help! Today, I need to mail something pretty heavy for my friends as a gift. and guess what, he helped me again! I didn't know that boxes are actually more expensive if it says priority mail on the box. He told me to get a box in a nearby store instead of here so I can save some money! Also helped me weight my package first, and asked me if I still want to mail it now or go home and do it online so it will be cheaper! :D Also, he told me the differences between regular mail and priority mail charges... I actually learned something! What a nice guy. It's always expensive to ship things to other countries, but with his tips, I could actually save more than $10 each time! I love going there and mail my things cause customer service is a 10/10! Also, they have everything I needed there! I can simply just take things that I need to mail without any other tool! They have boxes, envelops, bubble rolls, duck tapes, pen and sharpies! You can use sharpies and the regular tapes for free! :O Some post offices don't have it and you have to buy a roll of duck tape. What a difference! They made mailing way easier and happier! Thanks to this store! Love it love it love it! Even though I am still keeping an eye on USPS (I hate your system!!!) but if you simply want to mail things, this is where you should go! A few more blocks is worth it!!! read more

Ed has been managing our mail for multiple businesses for over 8 years and we have found him to be professional and excellent in both sending all types and sizes of packages and receiving email and packages from all vendors. We have had no service quality issues to speak of. And you wait in line a half hour less here than any USPS location. read more

Ed, the proprietor/owner/employee is very knowledgeable and very friendly. He's also always able to help with post office concerns, and on top of that gives you free packing material to use for packages. If you bring in a pile of stuff that you want to ship, he'll likely have an idea of what size package to use, using which service that both gets the stuff there on time and in good condition. I only knock off stars because he's a fair bit more expensive than the regular post office down on 19th, and has made a few honest mistakes when I've used postal plus. He told me on the last two packages that I could not get insurance/tracking unless I upgraded to the more expensive Express mail, but upon further investigation, I found that priority can have both of those features for a slight fee. The second star is a little nit-picky, but he never seems to answer his posted phone number, so you'll have to go into the shop if you need information. So the bottom line is, if you have a question or want high end customer service go to postal plus, if you want the cheapest option, try the post office (or UPS.) read more

I will never go to another post office, UPS or Fed Ex - again. I found my happiest mailing, shipping, stamp buying, present sending HOME. And, Ed the owner is a GEM human! read more

This is the absolute best place to ship anything. It is by far the cheapest and is very reliable. The proprietor is very friendly and really knows his stuff. You can even pick up a copy of the Bhagavad Gita while you're there! read more

Probably the worst Postal place in all of Seattle! My first experience, package sent to Canada never arrived, it ended up back at my house by fault of employee, during the 2 week ordeal I was lied to several times, last time I had inquired about the package and tracking information, was told oh it just left customs and will be out for delivery today and in actuality the package had just arrived at my house! I told employee, that is interesting because the package has been sent back to me with incorrect postage that you charged me 45.00 dollars for and gave me wrong label to address it with. Second experience just checked my tracking number for a package I mailed to northern California on 12/17/13, tracking number has not been entered into system and can't locate my package which were Christmas gifts for my 4 year old grand child! I will never us this postal mailing site again, I will get on the bus from Capitol Hill and go downtown to "real" post office to mail my packages from this day forward! So frustrated! read more

Just tried dropping a UPS package with a prepaid shipping label and was told it would cost $1. I asked why it would cost me to drop something off that already had postage and was not given a reason, just told to go directly to UPS. WTF? How does this make any sense? read more

Very convenient. Friendly small business. The owner keeps both of my daughter's addresses on file so my elderly mother can send things to her grand children and not have to keep track of the addresses. Personnel service in the tech age. TQ read more

My wife brought them a package, requested and paid for 2nd day delivery. 4 (business) days later the package has not arrived. I tried contacting them during their business hours but apparently they do not answer their phone. I paid them a follow-up visit and asked for helping tracking or locating the package. They explained that they had no tracking information, keep no records and cannot help locate the package. I explained that we requested and paid for 2nd day delivery (acknowledged by the attendant). She explained that 'nothing is guaranteed' and that they provide tracking 'only by request.' Fortunately I kept my receipt, though it only says 'stamps.' The attendee explained that this is how they charge shipping. My package appears to be lost. No second day shipping (even though I paid for it), no tracking (also paid for), and no help from the shipper. I can't help but wonder if they simply stuck a bunch of stamps on the box and sent it on its way, though even regular mail would have arrived within 4 days (delivery from WA to California). Use them at your own risk. read more

Avoid at all costs. They will try to charge you for dropping off pre-paid postage. There are real UPS, FedEx, and USPS locations on Broadway, so don't get swindled by these goons. read more

This is one of Capitol Hill's wonderful little secrets. Ed, the proprietor, knows what he's doing and can always recommend the best way to get my package to its destination. He also has post office boxes, copying and faxing, and all the supplies one could need. Postal Plus feels like the modern-day version of an old-time, small-town post office, hidden away in the middle of the city. read more

as many others have said the only positive attribute of this place is its location, I was shocked when waiting in line to overhear them charge $1 to drop off a UPS package what a ripoff. My last transaction there was with a debit card after ringing everything up and adding postage the lady told me that they don't take cards only cash or check, I pointed to the sign on the counter 12 inches from us that said they take cards but charge a fee she then mumbled something indiscernible and begrudgingly accepted my payment. This place is my absolute LAST option for mailing anything as I would rather stand in line at USPS at 23rd or on broadway than endure the ripoff artists at this place. read more

The location is definitely a plus, but that may be the only good thing about it. I got a free box, but the attitude was not very friendly. Not rude, but certainly not polite. The box was heavy and cost more than I expected, so I asked if he had any flat rate boxes. He said that would only save me $2, so it wasn't worth it. He was right, but as a customer, I'd like to be the one to make that choice. Finally, when I tried to pay by credit card, he informed me it was an extra 50 cents so just to pay cash. All in all, not a friendly experience. read more

A package just got returned to me, after ten days, because Postal Plus forgot to put postage on it. They were apologetic and all and re-posted the parcel, now with postage neatly affixed to it, but really, I don't think that I'll be coming back. read more

The first time I went here, I asked if I could get a printed receipt for my packages that had prepaid labels on them. The guy totally dismissed me and said if I don't spend money there, he won't print me a receipt. He basically shooed me away and told me to use the blue bins. I run a business and it's important that I get receipts for outgoing packages. Because my first experience was so bad it took me another 6 months to give it another try. Again, same guy. Over charged me and didn't even SCAN my packages before TOSSING them in the bin behind him. One day later the packages have no updated tracking information. Extremely disappointed at the service here and will not be coming back! read more