This place a quite a bit of foot traffic while being tucked in next to a Starbucks and behind a gas station. Order is either by kiosk or with the cashier. Service is like a diner where food is prepared for order. There's usually just one cook so it does take a long time. The food was ok. I got the craft chicken burger with fries and a drink. I also got the chili cheese dog and chili cheese taters. The taters were good but got soggy fast from the chili. The chili cheese dog was also smothered in chili sauce which weighed down the bun. The chicken burger was crispy and the best item. Fried well and remained crispy until the end, except the buns did not. The floors inside the shop was sticky everywhere I stepped. And the tables were also pretty grimy feeling as well. read more

Wayback Burgers - Craft CRISPY CHICKEN - CRAFT YOUR OWN - Burgers Near Me - Milpitas, California

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I got the classic burger with some modifications, such as adding mushrooms. The mushrooms were very good and felt like eating meat. The meat itself doesn't really taste like much and I got swiss cheese because the American cheese costs an extra dollar. In hindsight, I should've got pepper jack cheese or the American cheese because the swiss cheese didn't taste much. The meat did have nice char flavor though and was fresh. The kiosk that I ordered on was really sensitive and I didn't notice that I added something I didn't want. read more

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We entered the store at 6:00 p.m., about six hours before closing, and placed our order at the kiosk. There was no line, and an employee was standing nearby, but she did not greet us or acknowledge us in any way. After ordering, there was a fairly long wait for our burgers. My husband went to the counter to check on our order. The lady just started placing pans of burgers from our order onto the counter. My husband saw a cup on the counter and casually asked if there were four cups (2 regular and 2 kids') as he only sees 1 cup rim. Without saying a word, the employee separated the stack with what appeared to be an annoyed attitude and showed only two kids' cups and one regular cup, leaving us one short. She then handed him the missing cup. When we brought the food to our table, we discovered that one burger was made incorrectly. Since the order was placed on the kiosk, the receipt clearly showed no cheese. I brought the burger back to the counter and spoke with the male cook, showing him the receipt. He took the tray without saying anything or showing any expression, and I returned to our table. Shortly after, the female employee dropped off the tray of fries (with the cheeseburger removed) at our table, again without a word or smile. When the corrected burger was ready, the male cook brought it to our table, also without any verbal acknowledgment or expression. The burgers themselves were not overly dense, which was good, and the patty texture was enjoyable. However, the tater tots had a strange aftertaste, possibly from the oil used. Throughout our entire visit, both employees repeatedly glanced at us but never smiled or made us feel welcomed. Regarding cleanliness, at first glance the restaurant appeared clean and organized. However, during our visit, we observed the female employee bring in a stack of used metal trays from the top of the trash bins and take them behind the counter. She wiped the trays with a rag from the counter, then stacked them with paper between each tray and returned them to the outgoing food stack. The bottom of each wiped tray was placed directly on the paper that comes into contact with customers' food, which did not seem sanitary. Needless to say, we will not be returning to this place. read more

The food is quite delicious, that's for sure. Unfortunately, it comes at exuberant prices ($19.99 for the classic burger + onion rings, no drink) and takes 20+ minutes for my order every time I come, even when I'm one of 2-3 customers waiting. I always think maybe they're just having an off day but 3 times in a row can't be coincidence. Sadly I don't think I will be visiting again. read more

This is the WAYBACK burger you see from Milpitas portion of 880 freeway . You can't tell if it has a drive thru or not or if it's even OPEN for business for that matter because the Front side is the other way. It's connected to a STARBUCKS that has a drive thru . WAYBACK BURGERS is dining room and take out only. It's a very odd setup and so far from the freeway exit even though it's next to the freeway if that makes sense. Also there is a chevron gas station mini mart with a car wash next to it. I finally found this place is actually in business and today was my first visit . The directions to this place is very bizarre making you go into a rectangular loop and hidden to the side of the gas station . Inside was very nice they have an easy kiosks, wonderful menu. 2 Hispanic ladies working one who knew English well and the other not very much. I ordered two item s onion rings and Cajun tater tots a huge box I might add . But the minus one star is the time it took to get my order- 25 Min almost and they was only one order ahead of me. So they need to get fixed and up to par with speed otherwise everything else is superb . Great little hidden place has plenty of parking lot your headed to the South Bay and need some food for your drive to Santa Cruz or Monterey. Shakes are advertised a lot of their app and inside the place. The kids will email and text when your food is ready. These are franchiseable for anyone interested btw. read more

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My family and I have frequented this establishment for the past 10 years. It saddens me to write this review. The food is great and the new owner seems like a great gentleman. Unfortunately we had a horrible experience with an employee during our last visit. I am left with not choice but to take legal action against this establishment. I have called numerous times to get a hold of the owner, but have been unsuccessful. read more

Been here a few times now when we've been in the area, and each time, we're always pleased with the service! Everything is made fresh and tastes delicious. We're a big fan of the favorites boxes, but have had the burger meals too. They're always yummy. Cheese fries are a go to for us also. We recently tried the chicken strip box and were pleasantly surprised with how good the chicken was. The seasoning was perfect and the tenders were crispy yet juicy. It's always clean inside, and service is always friendly. Although it can be a little on the spendier side for most items, I do think you're paying for the quality of food and that's why I think the boxes are a steal. Definitely recommend! read more

Wayback Burgers - Burgers Near Me - Milpitas, California

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burgers that are halal ~ I did enjoy my Cheeeesy -- 4 slices of melted American cheese, 2 beef patties, sandwiched between an inverted, grilled, buttered bun there were also out of tater tots, how is that possible lol also be prepared to wait quite awhile read more

Service was trash. Ordered at the kiosk and others received their orders before me. I walked up to ask about my order after about 10 mins, it was slow inside. And they had just started it. Okay fine. But they cook one order at a time on the grill. Burger was sloppy over done w the condiments. Taste was good but upset my stomach for the day. read more

This restaurant seems to be quite empty when I walked in and rarely any cars from outside, but shouldn't judge the place with what's described. This restaurant is so underrated, which I don't know why, but it seemed to be a good place to eat. It quite looks nice inside despite no customers dining in there. Anyways, the guy who took my order and prepped it seems to be new since the employees and possibly the manager were guiding him. The food didn't look bad for someone who seems to be new here. The fries were not too salty, but are kind of soggy. The burger tasted delicious though. There's only two Bay Area locations: Milpitas and Concord. More in the Sacramento region. Many at the eastern side of the US. read more

Wayback Burgers - Fries - Burgers Near Me - Milpitas, California

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Had a Cajun burger with grilled onions instead of the tomatoes. Tasty tender beef cooked to perfection. The order took under 10 minutes to be served. Very friendly service. read more

Open pretty dang late with all things considered, especially by Bay Area standards, and this is for the restaurant itself which you can still enter until closing. There's no drive thru for this location. Also just an FYI, when we were there, there might have been only 2-3 guys working, so know that they are SEVERELY short staffed. So you can be waiting quite awhile. For our first night there, it wasn't so bad, but on the day where they were giving out free milkshakes (small vanilla one for all, it was over 30 minutes for our order to get to us and there were parties before us that took even longer to get theirs). We got the: 1) A1 Steakhouse Burger: -This is a double cheeseburger with Swiss cheese, crispy fried onions, and A1 steak sauce. -It's a standard burger wit different cheese than usual. I'd say if you're a fan of steak sauce this is the burger to get, but I'd opt to try something different next time. 2) Fiery Bacon Burger: -This is a seasonal limited menu item. It's a double bacon cheeseburger with melted Pepper Jack cheese, extra cheese sauce, and Texas Pete seasoned bacon along with some jalapenos and chipotle mayo to boot. -A bit sour from the jalapenos along with crunch, peppery spice, smoky flavor, saltiness of the bacon. This was my favorite burger of the 2 during our trip. 3) Onion Rings: -Standard onion rings, not the biggest portion, but nicely crispy and doesn't have the stringy onions inside. 4) Fries: -This came with a combo upgrade. -I was a bit disappointed seeing the amount of fries that we got since they were inside one of those to go thin cardboard boxes, but despite this the fries were pretty good. -Slight crisp to them and not soggy. Good level of saltiness. Went nicely with their smokey chipotle mayo. 5) Vanilla Milkshake: -This was a small free milkshake during their free milkshake day. All of their milkshakes are hand dipped and made with Blue Bunny ice cream and milk. I want to try more of their milkshakes and their Cajun burger on a future visit. read more

I had been wanting to go here for a long time because the Wayback Burger on highway 5 is my favorite pit stop between SoCal and here. On this day, we had other plans afterwards so we chose "fast food" over a restaurant, sadly wrong choice because our food took soooo long. Our burgers took at least 20 minutes and they apologized for the wait on the fries (weird cause shouldn't fries be the quickest thing?) But we didn't get our fries til we were on our last bite of our burgers. Eh, too bad. Food was decent though. read more

Food is okay , could be better. Came here after years , they used to be under hfsaa certification earlier but now it's something different Service was pretty quick and the restaurant is clean read more

Wayback Burgers - Certificate - Burgers Near Me - Milpitas, California

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The food is amazing. There's nothing I've tried that I don't like. The two regular employees are amazing. The banter between the two of them is hysterical. This is definitely someplace you guys should stop and check out if you haven't already it's better than In-N-Out Burger and they're open until midnight which is great for my late night shifts .... read more

Wayback Burgers - Best BROWNIE MILKSHAKE - Burgers Near Me - Milpitas, California

Wanted to try out this spot after seeing it many times driving by. I immediately knew after checking out I'm never returning with how horrible their customer service was. Upon arrival, the business was completely empty. For some reason the lady taking our order was flustered. Once we paid, all three employees looked at each other, smirked and exchanged comments in a different language. No thank you, or any comment towards the customer letting us know the transaction was completed. While waiting for our order, the lady informed the other employee to start cleaning near us. No one gave us eye contact, could care less when giving us our receipt/food. Overall, they made us not feel welcomed. read more

They had great, friendly service and made really good garden burgers for me and my sister. Def want to come back

This is coming from a long time fan of wayback. For the longest time, your quality was consistently delicious. Last time, the fries were old, cold, and not crispy. I gave you direct feedback and you fixed it that day. I also gave you a good review that day per your request. Today, the rodeo burger had way too much BBQ sauce. Fries, onion rings, and tater tots were cold. The fries were lacking crispiness and freshness once again. You also forgot to make my wife's chicken sandwich, and if we would have walked out with our to-go bag, I wouldn't have had the chance to let you know and request our sandwich. I was super nice about your mistake and wasn't being rude to you. When you brought it to our table a few minutes later, you didn't apologize or show any kindness or decency for forgetting it. The sandwich was also lack-luster and sloppily put together. For $51 + a $7 tip you need to do better, sir. read more

Kiosks for ordering? If the employee cannot take my order, I will never spend my money there.. Good luck with your business model.

My pick up order was 17 minutes late and when I called to inquire about it, the person who answered the phone hung up on me. Called back and they didn't answer, called again and was told to call 8 hours later when the manager would be there. Zero customer service. The photo on the bottom shows how many soggy fries came with the kid's meal and the photo on top is how many soggy fries you get for $5. 0/10. read more

Wayback Burgers - FRIES - Burgers Near Me - Milpitas, California

Everything looks good but there is no seasoning on burgers and the user to much ketchup and mustard

Got there early and nobody was there. The lady taking the order was super confused and didn't give a receipt so we weren't sure what she entered in the system. Another lady was cooking and I kept asking her questions, but she didn't speak English. Heck, they didn't speak Spanish either. But, she was for sure making the burgers all wrong. When we finally flagged down the cashier lady who apparently is the only one who did speak English, she kept reprimanding the cook. The issue was that the receipt she didn't give us showed that the problem was with her since she entered in the orders incorrectly. At this point, it's been 45 mins for 2 burgers, fries, and shake. The food was mediocre. Nothing special. For the wait, the price, and the experience - we won't be coming back. read more

Food is very good, can't believe I finished my classic burger because it's so good, with a friendly staff.. I'm sure I'm gonna come back here again read more

I just got back from Wayback. Much better experience this time around as I order their classic burger. Will go back in the future to try their chili cheese fries. read more

Do not get fountain beverages here. I'd bet good money that they haven't properly serviced the ice maker or are cleaning the fountain machine right. Our drinks had that funky taste to it. I'm also used to menu pics of food not looking like the actual product but wow a few crumbs of brownie in the shake? Disappointing. read more

Every time I've eaten here, the food has been consistently good. I've always enjoyed my meals. That said, it does take some time for the food to be prepared--typically around 10 minutes--but it's well worth the wait. I highly recommend ordering ahead if you're in a hurry. I'm surprised this location hasn't expanded to more areas. It might be that the flavor profile of the burgers is more of an acquired taste. Regardless, I've found the food to be satisfying every time. While dine-in traffic seems light and the dining area could use more lighting to be more welcoming. There's a steady flow of takeout orders, which suggests a loyal customer base. Overall, I've had positive experiences and wish Wayback Burgers continued success. read more

This is one of the few places I've ever had fast food from that really, really fit the three star "OK" rating. It's definitely not worse than three stars, but it's definitely not better than three stars. You can't argue either way and not even a single aspect of our meal would justify a two or four star rating on their own, because sometimes I'll push an overall rating up a star because one aspect of the food or order is that important. It was all three stars across the board. There's a reason we ordered once from Wayback after they opened, then years later on April Fools day we ordered again. The food isn't good enough, especially given the high prices, to order regularly from. Because it was April Fools, I ordered the Loaded Burger Wraps and Fried Pickles as a joke. Looks like a wrap, April Fools, it's a burger! Looks like chicken or zucchini nuggets, April Fools, they're pickles! For what the food was, it was good or "OK". None of it was bad. All of it was a bit overly salty. Like they added salt to the fried pickles that are already salty and they added salt to the fries inside the burger wrap that already has salty pickles in it, and ketchup that has salt. The wraps are TINY, like the burger wrap had half a burger patty (as described on the menu), THREE fries, and TWO pickle chips, all in a small street taco tortilla. The pickle chips looked well made, tasted unique and good, but again I think they sprinkled salt on them, which was not needed. If they cut the prices by 25%, maybe to $8-9 for each burger, it would be a good deal and good food, and would probably deserve four stars. As it is, at $12-13-14 for a burger, it's just not worth the price to buy lunch often enough to find something they make that I really like. So, the high prices probably knock one star off their rating and take them from four stars to three stars. read more

I ordered large fries and they took 30 min ?! Both employees were on there phone and they couldn't speak English well . Definitely hard to order fries guy read more

I wanted to give this place a try, since reviews said there is new management. Food; Burger, I gave it a try here to find flavor in this smash burger. However, it had no flavor and made me eat a lot of ketchup. Probably better? It didn't have a taste of burnt smoke and coals from before. Wish it had a sauce. TOTS, It was decent to eat. Had a lot of flavor, but it was messy. Really wish they gave a fork to eat it. I had to self provide. First time and would just eat this. However, this is a messy order and my napkins inside were unusable 80% of napkins because these tots. Service, I don't know why, but I went late at night on a Saturday and there was people before me. But service here is super slow! I waited about 30 minutes! I don't know how long it would be during lunch rush, but it took too long for a fresh smash burger & tots. Having not a fork for the tots is a must! To me, stapling the bag is a waste and not worth it. Ambiance, It's a really clean place, a huge improvement from previous management. It's not really the best to sit in, being seats are metal and some chairs were used for management to do paperwork. It didn't feel welcoming to me. Felt I was just there then to enjoy eating. Having an open space for food to cooked like diner didn't feel right either. I would not recommend. It's expensive and really slow service. I also felt really uncomfortable after eating all that cheese the day after. read more

Wayback Burgers - DOUBLE BACON BURGER - Burgers Near Me - Milpitas, California

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We walked in, As first time customers. The place was dead, The ambience was unsettling. We used the kiosk, There was a male and female both working. They didn't greet us upon arrival, We ordered hamburgers, two fountain drinks, fries and some sauce. When the order came to the table, The sauce wasn't there neither were the 2 cups. I went to the counter and asked for the 2 cups, The female gave me a look as she got the cups and proceeded to slam them on the counter. I also asked about the dipping sauce. She rudely said what sauce? I said we ordered three sauces and we didn't get them. She looked at the receipt. She had a firm grip on it as she refused to let me look at the receipt, She was extremely rude. Acting as if she hated her job, Both workers acted as if it was an inconvenience for us to ask them for anything. We will never be coming back to this location read more

Wayback Burgers in Milpitas is a gem--great service and consistently delicious food. Easily one of the best spots for halal burgers around!

Absolutely amazing service and food!!!! Must stop by if you're in the area! I got the a.1. Burger and it's absolutely amazing.

The people here were friendly and I appreciate it. It's a nice clean restaurant with plenty of seats. I tried it twice and found the food to be so-so. I tried the hotdogs first. I asked for mustard and they put lots of ketchup on it. And the hot dog was over cooked. I went back and tried the chicken BLT sandwich. The chicken was cooked perfectly but the bread was soaked in either butter or oil. I'd go again if I were with friends and they wanted to go but that's about it. Lots of other restaurants around. Once again the people here are friendly and I do appreciate that. Friendly service is getting rare. read more

I had first came into the establishment when they had first opened and the service was immaculate. Recently I had gone and there was two cashiers , not wearing gloves, answering personal phone calls, and putting it on speaker while handling food, took 45 minutes to make me one milkshake, taking selfies and videos of each other while customers are within the establishment. What in the hell is going on in this place? I tried giving them the benefit of the doubt and I tried one sip with my milkshake and it was completely disgusting. I threw it in the trash. It is not worth your time or money coming to this place. You're better off going to McDonald's down the street. read more

I came to this place and gave it a try the first time I thought it was just coincidental that I waited 45 minutes for burger. The second and third time I just threw up my hands. It does not take 45 minutes to make a burger, although the burgers are good they're not worth waiting 45 minutes for. When I asked the employees what was going on or is there a manager I was told no. Once I got my food, I went to get condiments and a drink, and I noticed that the peppers had mold in the inside of the container where the peppers were. I think that is something that the health inspector should go check out. I definitely will not return to that place. read more

Wayback Burgers - There's mold in the pepper container - Burgers Near Me - Milpitas, California

Stop by earlier on in the day and grabbed food for my family. In each box there was exactly 12 fries. What a ashame that $80 got you getting up and turning on the air fryer with leftovers after we ate our meal. Aside from the burger and food their customer service was poor when we called in and asked, thy stated we were wrong and didn't apology what so ever read more

I ordered at 7:45 and the target time was 8:06. But they handed me the food at 8:32pm. It was more than 45 minutes. There was not that many people but still took so much time. My friends didn't even got their food before 50 minutes. There were 3 people but I don't think they know what they're doing. read more

Wayback Burgers - OREO COOKIE SUNDAE CRAFT YOUR OWN - SINGLE - Burgers Near Me - Milpitas, California

Worst service ever. Took almost 25 mins for them to make a single milkshake. The men working are clueless. We only ordered one milkshake. I am never coming back. Please hire more competent workers. read more

Very bad customer service while taking orders. The cashier needs to check his attitude. Food quality average.

Few miles from my house but I've never thought to eat here. Open until 12am. Food was good. Service was excellent. Place is very clean. read more

Wayback Burgers - Chili cheese fries - Burgers Near Me - Milpitas, California

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