Service Requested in 2022 - Water heater decided that it preferred to have the water on the outside, instead of the inside. We respectfully disagreed with the water heater, because that arrangement severely impacted our ability to take hot showers. We called a few places, and liked the vibe from Waterman's. Jose came out, did an amazing job, and was very professional and pleasant. We are happy with the service and the price of Waterman's Plumbing, and we are thankful that they took our side in the fight with our old water heater. (The new water heater saw what Jose did to the old one, and it has not given us any lip!) Service Requested Sept 19, 2023 - After Jose gave our old water heater a ride in his van that would have made Tony Soprano proud, we decided it was time to do a couple of upgrades, so we bought 2 new toilets, some sink faucets, new bathtub hardware and a shower valve thingy (that's the technical term for it, "thingy"...if you don't know what that is, you're probably not technical enough). Once again, Jose came to the rescue with one of his associates. They did a great job for a fair price, and we are happy once again! Service Requested Feb 07, 2024 - The water heater that we had "taken care of" (wink, wink) in 2022 apparently had relatives living under my front lawn, because in the middle of the night, the pipe that feeds our home decided that it, too, wanted the water that was on the inside to be on the outside. I woke up at 4:30 am to take a shower, and was surprised to find the smallest trickle of water dribbling out. To my dismay, checking other faucets yielded the same results. I proceeded to go outside to investigate, and found that there was water streaming from my grass and down the street. I then noticed a baseball mound in my front lawn that had not been there previously. After turning the water off at the meter, the mound eventually flattened out, and I had confirmed the horrible news...the broken pipe was on my side of the meter, and was therefor MY responsibility. I started looking up the amount of money I could get for selling my organs, and then I remembered WATERMAN'S PLUMBING! So I called up, and they scheduled Tony and Chris to come and help restore our water (and sanity). Of course, since Jose had been our go-to-guy in clutch situations, we were worried that Tony and Chris might not be as awesome. But Waterman's came through again, Tony and Chris were excellent, nice, professional and amazing. In baseball, if you get 3 strikes, you're out. What do you call it when a company keeps hitting grand slams every time? Waterman's Plumbing! read more

Please be aware this company is NOT Waterman's Plumbing anymore. Waterman's was bought out in a multi-company merge in the summer of '24. If you call expecting to get Waterman's, it will be answered by someone from one of the other companies. If you ask that one of the former Waterman's employees come to your house for the service because you're familiar with their quality, service and courtesy, don't hold your breath. The technician may arrive in a Waterman's truck, but they likely will be wearing the uniform of one of the other companies. I called Waterman's with a problem with a dishwasher. The technician arrived in a Waterman's truck but wearing a Harlan's work shirt. While he did a reasonable job assessing the problem [essentially the washer was 23 YO and not as powerful as new], when I asked him to look at a clogged drain in the kitchen, adjacent to the dishwasher, and even though we were still well within the one hour service charge window, I got a little bit of attitude either for asking about another problem or the technician having to walk out to his truck to get another tool, or what, I don't know. It was not appreciated by me since I felt that since I was paying for an hour minimum service charge, I wanted a little more than 15 minutes of service. Further, unlike Waterman's of old, after the service, I start getting inundated by emails from the conglomerate company with requests for surveys, advertisements, etc. I finally had to block their email since their "unsubscribe" link conveniently led to no where. The technician told me that the conglomerate bought the Waterman's name for 3 years, so you'll see Waterman's name out there for a while longer, but it's not Mike and his team anymore!! read more

Service was prompt and friendly, however, the price was outrageous in my opinion. I smelled a little gas when in the attic changing a furnace filter. Our gas main cones in there to a regulator. I used a little soapy water to find a leak in the regulator. When the tech arrived he said he had to charge me $270!!! to do the soap test himself before he would just replace the regulator. $270 to spray some soapy water that I had already done. Skip this company. read more

They were very friendly and accommodating when I called to schedule the appointment. Once he arrived, Ray introduced himself to me. He changed out a couple of faucets and did a great job. He was very friendly and gave me some advice on a couple other things too. read more

Waterman's Plumbing - New faucet - Plumbing Near Me

I have wanted to add Waterman's Plumbing to the recommended businesses for a while, but always forget. Our water pipes burst last night. Water flooded our laundry room and kitchen. I left an after hours message for them last night. At 8am this morning, sweet Jennifer called me to let me know someone would be here today. Mike just left and fixed 2 pipes, cleaned up the floors and the price and service was REALLY AMAZING! He told us what to do from now on to keep this from happening and was so nice and professional. A few years ago they saved us a bunch of money. They are really nice and truly care about you and your needs. I HIGHLY recommend Waterman's Plumbing! (469) 964-1974 read more

I thought I needed to replace my water main, it didn't shut off like I expected. Upon arrival, Mike closed and opened it a few times, the valve was fine - it may have had some crud in there which prevented it from closing all the way. Mike could have done the job anyway, but being an honest man he said the valve was fine. SO while he was here, I had him do some other work that was nagging me. Honest, personable, VERY clean job, very fair price. I scored when I found Watermans. read more

I came home at 6pm to a leaking water heater. I called and left a vm after hours. They called me back same night and scheduled an appt to replace my water heater at 8am the next day. Very professional, super friendly, and painless transaction! read more

Water heater went up. Waterman's was very up front about cost, the unit and model they were putting in, warranty, and all of that on the phone, without me having to ask. Came out that day and got a new water heater installed, and best price of the places I checked. Very happy with the service, and nice to use a local, family-owned company! read more

Jose came to our house again to help with another issue than before. Again I can not say enough nice things about him and the company Waterman's Plumbing he represents. Absolutely no high pressure dealing but explains the issue and explains the possibility of future issues. Takes care of the problem, no mess, and I feel at a reasonable price. read more

My parents referred me to this place, and I'm glad. Jose replaced my 21 year old water heater with a brand new one. I have to say that I've been having the best hot showers and I'm grateful. Jose did a superb job and was professional and polite. To me, the price was reasonable. Thank you!! read more

Called Waterman's Plumbing in an emergency - Mike the owner came out and fixed the problem immediately. He surveyed the problem, and fixed it. He explained everything in detail, and got the work done. He was courteous and great service, love the fact that they are a family owned company! My weekend was stress free, thanks again Waterman Plumbing read more

I could not have had a better experience with Watermans Plumbing. I was already feeling super apprehensive because I was terrified of repair costs. I had been told my house had a sewer line slab leak, and against my better judgment, I went online to research possible prices and nearly had a coronary. It's kind of like WebMD for homeowners. Just don't do it. The office manager, Jennifer, is a gem. She was patient, returned all my calls very promptly, and was just nice to talk to. She was warm, and made me feel very much at ease. She also also would text me with updates that I needed. Great service, all around. The diagnostic prices were very reasonable, and were far lower than other prices I had been quoted elsewhere. The work was done fast, and the price ended up being much lower than I anticipated, which was great!! I highly recommend these guys for any plumbing work you need. They were a breath of fresh air for me during a very stressful time! read more

Outstanding service & reasonable prices! I used them for maintenance for my tankless water heater & tub spout issue. The technician came right on time. He recommended changing out the tub spout ourselves since it's an easy fix. Not only did he efficiently work on our water heater but it happened to be pouring down raining at the time. Highly recommend Waterman's! read more

Be prepared for $120 trip charge, they won't cut you any slack. They were at my home for literally ten minutes, shut off a couple valves to tell me that the outside leak was not plumbing, but irrigation related. I've heard of $50 to $75 trip charge but this is ridiculous. I will say they've done great work for reasonable prices in the past. Always polite and professional. read more

I would highly recommend Waterman's. Tony installed a new sink and garbage disposal for us as well as some outdoor plumbing work that involved our water pressure. Couldn't have asked for a better experience. Prices were very reasonable and the outdoor plumbing ended up being less than the quote. The work was great and he cleaned up after himself. read more

Highly recommended! Both of my bathrooms flanges were broken, one completely broken off, the other about 1/3 gone. Javier was able to fix them both no problem - and unlike myself when I was attempting to DIY - never uttered a four letter word ;-P. He was a supper friendly guy and solved a pretty tough job - and they were very reasonably priced. read more

The WORST experience! Two men from this company came out to check why my kitchen sink was backed up. They didn't introduce themselves, one of them kept burping, the other was training. They put a snake down and said they couldn't go further, something blocking. They got their camera and said oh this is wrong...they claimed my main sewer line was broken, roots had cracked my pipe and they were filling my pipes. They told me they had to jackhammer my living room floor (where the supposed stoppage was) fix the pipe in the living room floor and pour new cement, I would then need someone to come and put my carpet back. I have been sick to my stomach since they told me that and stressed beyond words. I called Micha's Honest Plumbing for a second opinion. They sent their man out immediately and he spent a long time with me showing me the entire pipe system both inside and out and it is completely clear! And shockingly there are NO PIPES under my living room floor! Waterman lied to me and tried to take advantage of me. I am a widow and I cannot imagine how dishonest these people are. They also left water on my wood floor and a mess behind. Please save yourself time, money and a huge amount of stress and call Micah's Honest Plumbing. read more

I have used this company for the past five years. They represent integrity, and end result is satisfaction. This is the only plumbing company you will ever need. On time, what is needed to make the repair is on the vehicle. No gouging, honest price and honest work. read more

I have used this company 4 times and each time they have done an excellent job. Fixed sink issues, toilet issue, swapped out a copper line with a flex hose to a dishwasher and just installed a new hybrid water heater (which was a little difficult due to space). Jen, the person who handles the calls is extremely pleasant. They arrive on time and do the job. Thumbs up! read more

Excellent experience!! The service technician Brandon Harrison was professional, extremely knowledgeable and courteous. He explained everything he did to fix the problems. The pricing was very reasonable and I did not feel like I was being taken advantage of or overcharged like so many other companies do. I would highly recommend this company to anyone and everyone!!! read more

I want to write a review on my experience with Waterman's Plumbing. I had sink faucets that were dripping, I needed a sink faucet replaced, and water heater needed attention. I had dragged it out for a long time just for the pure fact that I was very uncomfortable in calling anybody I didn't know. Growing up, all we did was "go get the neighbor", "Uncle Jaime can fix that", etc. I had already had someone come in and the man was interested in everything else except fixing my sinks. My neighbor recommended Waterman's Plumbing. I called them and they had Brandon Harrison come to my house. Everything went perfectly. Brandon got to my home at precisely the time given to me during phone appointment. He is very knowledgeable, professional, and helpful. Also important to me was that he was very respectful. I felt totally at ease having him work in my home. He did a wonderful job and the price was extremely reasonable. I will definitely call them back when it's time for a new water heater (soon!). read more

I highly recommend Waterman's Plumbing...10 STARS! I had a plumbing emergency yesterday & called several companies that could not make it out until the following week. Thank goodness Waterman's called me back right away & they were at my house within 2 HOURS! The service technician Brandon Harrison was very professional & knowledgable and was able to honestly address & fix multiple issues within an hour and he even took the time to show & explain every thing he did to fix the problems. I was very happy at how reasonable the price was for the visit and did not feel that they were trying to take advantage of situation by overcharging me, also impressed with the 1 year warranty of products. They are a perfect example of how smaller companies are able to offer their customers excellent service & pricing that larger companies may not offer due to increased fixed & variable costs that effect the customer pricing. read more

Just had these guys repair a leak near my water meter. Great experience. Professional, prompt, and very reasonably priced. Definitely recommend and will do business with them again in the future when the need arises. read more

This is the best plumbing company around!! They are honest , very reasonable, dependable and very very knowledgeable.. I would. And do recommend this company to anyone and everyone. Thanks guys y'all are the BEST EVER!!! read more

I called Waterman's Plumbing to come out and look at a sewer line blockage at the master bath and bring the camera, please. Brandon and Brian came out on a dark and rainy day and they checked the main line for the blockage only to find that roots were the problem. Brandon gave me an estimate that was very reasonable and we proceeded to schedule the repair for Friday the 20th. They showed up on time and completed the repair, cleaned up and are due back on Monday to install the toilet. Very nice young men, did a neat professional job and would use again in a heart beat. Jennifer was also very professional and timely with her emails. Thanks for a professional job !!! Cost was very very reasonable. read more

Best experience I've had with a home repair. My service technician Brandon and his collegue were awesome. They were exactly on time, curteous, diagnosed and explained problem quickly. I've not delt with plumbers before so didn't know what to expect but was pleased with teh whole experience. I'd highly recommend Watermans Plumbing and will use the in the future. read more

Waterman's has done several plumbing jobs for me. The technicians were prompt, knowledgeable, and efficient. I highly recommend Waterman's. read more