Michael replaced two older soldered on faucet valves and a tricky sink drain with AC discharge attached. His pricing was fair and straightforward. read more

My customer experience with Michael Hairston was very productive and favorable. When I initially called his office, his receptionist was courteous and professional, Michael called me shortly thereafter and I apprised him of several plumbing issues, one of which involved two faucet handles that had a measure of corrosion. He quickly suggested I contact the manufacturer and take advantage of their lifetime warranty. I did and they agreed to send me replacement handles. That was an immediate cost saving measure. When Michael came to my home the next day, he proceeded to unclog three sinks, and improve the water flow in the three connected faucets. He also conveyed some valuable household plumbing information that should prove beneficial going forward. All of these services were provided at a reasonable price. I will definitely call Michael should future plumbing issues arise. read more

We've used Michael Hairston for years. He's the most knowledgeable plumber we've ever encountered. The work is always good.

Mr Michael Hairston is personable, professional, and skilled. I called the main office and received a call back within 24 hours. We had a bit of phone tag but eventually confirmed an appointment about 3 business days from my call. He worked on a broken shower pipe, hard to turn knob, washer pipe unable to drain, and a stuck backyard hose. The drain did require him to go onto the roof and he was successful in clearing the drain. He was onsite for about 3 hours and the price was reasonable and as expected. He was confident, friendly, respectful, and thorough in explaining the problem and options. The work he did was quick and direct. I recommend him for any of your plumbing needs. read more

Extremely grateful for the service provided by Michael Hairston this morning. First of all, he responded to my call quickly and set a time for his arrival, He was here exactly at the time he stated. He was able to quickly find the problem with my sink and complete the repairs. He also found some other items in need of prompt attention. Also, do you know he does Yoga? Anyone who does yoga shows self-care which means he can also show care for your plumbing needs. Now, if only I could do the child pose. Thank you Michael. read more

Fast. Honest. Quality. The best experience I have ever had with a plumber/plumbing company in my life. I actually tipped an additional 50 dollars due to the professional manner in which I experienced! read more

Michael provides an amazing service! He solved all of our plumbing problems in under an hour and his rates are awesome. He's easy-going and has a great sense of humor, which puts you at ease while your literally in a crappy situation. He's my go to plumber from here on out. read more

Their office took all of my information and request for immediate service but never called back or responded to my request.

Toilet valve & fill replacements. Michael did a great job at a fair price. He was very responsive when I called. Appointment was set for the following day. He replaced 2 toilet fill valves and 1 external valve. He arrived on time and took the time to answer all of my questions as to the functions of each product. I found him very easy to talk to and I learned a lot about the parts of a toilet. I would gladly recommend him and will have him on speed dial should a plumbing need arise in the future. read more

talked to Michael on the phone he was very responsive and quick to return my call. You made arrangements to come see me very quickly which considering the weather was outstanding. he got here on time did a great job, very pleasant friendly would definitely call him in the future. Highly recommended! read more

Michael is an amazing human being. Even though he could not provide what we wanted originally he gave us a great deal of useful information that helped us make an informed decision and spent a lot of time informing us and helping us even though he knew he was not going to make any money from us. Great person, would feel very comfortable putting my plumbing needs in his hands. read more

Michael is the best plumber in Dallas. Call me buddy... - Wil

Showed up exactly at the appointment time and did a great job. He figured out the solution to a plumbing problem I've had for years and didn't even charge anything extra for that except just a ten dollar part that solves a thousand dollar potential problem. He wore a mask the whole time was friendly and very skilled. I would highly recommend him. read more

Michael was on time, worked quickly and wore his mask properly the entire visit. I had some smaller jobs he tackled and charged me a very honest rate I feel. I would recommend him to anyone trying to find a honest plumber. read more

We have been fortunate to have known Michael for about ~15 years. He has always had solutions to all our problems and glad that we met him. Anytime we call for help, he is there in a jiffy and problem fixed. Thank you Michael. read more

I called Michael's business and he called back in less than an hour and was able to come out same day. He was on time, with all the necessary parts to fix the plumbing in our bathroom. He gave us some great info and tips about our house. I will definitely be calling on him again. read more

He is the best. He was prompt, efficient and fair. I won't call another plumber ever again.

A+++++ Service. Michael was quick to return his calls with in a very reasonable amount of time. His estimate to install a new water heater that I needed was far less than other estimates, and for a namebrand heater. He didn't increase his price once he got here or after he was done. He didn't give me any BS or try to upsell anything. He gave me a two hour time window that he would show up and he showed up about five minutes before the time started. He gave me an estimate on how long it would take to install the heater and he got that done a little before then. He seems to be the type plumber that will give you a fair and reasonable price and will not try to upsell you want anything. He'll tell you exactly what you need or what he suggests you do and then it's up to you to accept his recommendation. If you need plumbing work, a water heater installation, etc., read over a couple other reviews here on yelp and then give Michael a call. In fact, you can save yourself a lot of time and money by just calling him directly without researching a lot of other companies. But, do your due diligence, look at other reviews on other providers and then give Michael a call! read more

I had a couple outside faucets that needed replaced, and a couple inside shower valves needing repaired. When looking for a plumber, I searched for a small local business where the tradesman takes pride in their work. And I found exactly what I needed with this plumber, Michael Hairston. He was on time, friendly, worked efficiently, attention to detail, respectful of your property, honest rates, never tried to up sell me. I highly recommend, and I will definitely use him again. read more

Solid guy. I was unable when he came over so I had my brother work with Michael when he arrived. We had an issue with our shower fader and unable to unscrew a retainer for our stem value. He took care of it fairly easily and my brother said he was very friendly and answered all questions. I would recommend and will likely call him for future concerns. read more

This has been one of the worst service experiences I can ever recall. Please STAY AWAY!! from this guy. He charged us almost $200 bucks for wrongly diagnosing a leak in our Ceiling. I ended up spending another $200 because of his incorrect diagnosis. After almost four months we are still suffering with the Leak I would avoid this guy at all costs. Hiring him is like flushing your dollars down the drain. I will also be filing a complaint with the Better Business Bureau against this Guy. I don't think he should be allowed to fleece any more people. read more

Michael is an amazing plumber - always calls back within 15-20 minutes, is super helpful, doesn't perform unnecessary work, and charges very fair prices. He came to help us with an issue with our kitchen faucet, but gave us awesome advice on dealing with other issues and concerns around our house. He even helped us get a replacement fixture under our warranty which saved us $$$. We will only use Michael and recommend him highly! read more

We had Michael out to fix our shower drain...we had a real issue in there and COULD NOT figure out where it was coming from I called him and he was out the next day he came in and snaked the drain for us, fixing the prob...then explained to me how I could go about fixing this, myself, in the future...very cool of him to do that that's why I would use him again! seems like an honest guy...I trust him! read more

A girl picked up. Said he will call me back. 2 min later, seriously, he called. Said it would cost $50 to come out to do an estimate. Said if I explained it to him he might be able to get a better estimate or maybe something small that I could do myself. After I explained it to him, he asked a few question and said "sound you can do this yourself already". So he told me to give it a try and fix it then call him back if it's something else. What a guy! I would give him 6 stars if there is such a thing. read more

I have used Michael several times and have been very happy each time. He has fixed a water valve, cleared a drain and removed a piece of wood in my sink line that was causing low water pressure. He is always on time and is very helpful in explaining how I can maintain or do certain things myself if I am willing to take them on. As a new homeowner it is always good to deal with someone like Michael. I have recommended him to family members and they have shared positive experiences with him as well. read more

Came here quick, and performed the work quickly as well. Michael needed to open a wall, but patched it so well didn't need to get a separate dry wall person, and left a clean area. read more

Gave Mike a call at 8:30AM; an hour and half later he was available for service. The big companies wanted to schedule me days later or at some random hour. Mike was straight forward and didn't beat around the bush when it came to fixing the problem. He gave me an over the phone estimate of $120, it ended being $138. Great guy/plumber. Will recommend to friends and family. Supporter of local businesses. read more

Highly Recommend Michael Hairston. Michael quickly responds to requests and is a straight shooter. His pricing is fair and reasonable. I've used his services twice. The first for a broken shower head and the second for a leaking outside faucet. Each issue was resolved quickly. Plumbers can be a hit or miss. With Michael it's definitely a "HIT". Again... Highly Recommend. read more

I contacted Michael about a week ago for a plumbing job and he came out to my house as promised. He investigated the issue, and determined it was not a plumbing issue. When I asked him how much I owed him for the visit, he said NOTHING. I was shocked - he didn't charge anything, not even a trip charge. I actually wound up hiring him for another job, which he tended to very efficiently and charged a very reasonable rate. Michael is the most HONEST plumber that I've come across. read more

I used Michael Harrison twice this year. And I will keep using him! It all started with a leak! When I noticed it, I called the home warranty people to come out and fix it. Not only did that plumber do a bad job, they made the leak worst after 2 days. I did not want them back in my house! So I went on Yelp and looked up plumbers in the Plano area. I read the good reviews on Michael Harrison Plumbing and gave him a call. When I called the secretary she told me Michael will be in touch with me soon. Not 10 minutes later my phone was ringing. He came out that day and looked at my sink and told me that the plumber that worked on my sink had stripped the pipe down and that is why it was leaking again. Michael's recommendation was that I buy a new faucet and he did not charge me for that initial visit to come out and inspect my sink. He came back later on that day and installed it. My bathroom sink worked again without leaking. He was a life saver. A few months later my hot water heater leaked. (the joys of buying a house!) The home warranty company sent a 2 star yelp rated company out to my house. They listed all these upgrades I need to do for my hot water heater and I simply picked up the phone and called Michael. He came out again that day and told me that he has to go check the warehouse to see if he had a new hot water heater. After he left I thought I was going to have to go on with no hot water. But he called a few hours later and told me he has a hot water heater and he could put it in the same day. LIFE SAVER! A house without hot water makes for an interesting time. So if you are in the Plano area. You need someone that will come out and explain what he is doing and does a GREAT job. Call Michael. He is my go to! read more

Michael is extremely knowledgeable as well as reasonably priced. I had to replace a water heater in a house without much clearance for it. He made it work! He also changed toilets and faucets. He explained everything to me and cleaned up well after himself. He will definitely be my plumber for my new house. It's exciting to have someone you can trust and that answers the phone every time. Dependable, trustworthy, and reasonable priced. What more can you ask for? read more

Very honest, helpful, and nice guy. He called us back within 5 minutes and even let my weird mom Facetime him to show him the "problem". Turns out everything was good and instead of taking advantage of her and replacing the part, he assured her that the part is fine, it's just very gross looking since it's old and it saved her $350 dollars. read more

We used Michael in the past. He is honest. He is good at what he does. He does not do extra work if it's not needed, and doesn't create extra work in order to make more money. We will continue to use him in the future when needed. He is hard working and again, he is honest in his work and his communication. Thank you, Michael. read more

We had some neighbors get new water heaters and decided it was a good idea to get one ourselves since the age of our homes was around the ten year mark. We have had less than satisfactory experiences with past plumbers so when we saw the great reviews for Hairston Michael Plumbing on Yelp, we decided to try him out. We sure are glad we did. He came to our house exactly on time, with a 30 min courtesy call as well. When he got there, he spent a considerable amount of time examining our existing water heater while educating me about what to look for. When he was done looking it over, he said we didn't need to get one yet and that it should be good for quite a while. Then he didn't even charge us for the visit! We were blown away by his honesty and consideration. We definitely feel like he is a man we can trust and we will be giving him all of our future business! David - Plano read more

My wife and I could have hardly been more pleased with Michael Hairston. After having been gouged by a competitor to fix a gas leak, it was more than refreshing to experience first-rate service. They stayed at the task until the job was done, ensured everything was sealed correctly, and didn't make a huge mess of our front yard. And my wife and I had to do a double-take at the price. It was significantly less than the competitor and the customer service and work done was certainly superior. I'd highly recommend them anytime! read more

We had a leak of some kind in our yard. We pictured thousands of dollars and lots of digging. Mr. Hairston came out and fixed our minor problem without us even being home, and for a tenth of what we thought it was going to be. Thank you very much, Michael! read more

Called Michael due to the reviews posted here. He was arrived 30 minutes later and quickly diagnosed my problem. About 45 minutes later he was out the door with problem solved. Previous plumbers had done the bare minimum and only solved the problem temporarily. Michael told me how to prevent the problem and gave me some other helpful tips. Good guy too. read more

I guess Michael is too busy now? I called based on the great reviews and then I was "pimped out" to another plumber, Jesse from Benchmark Plumbing. Everything turned out good- but I am really surprised that Michael's office didn't bother to give a courtesy call saying they couldn't handle the business but had recommendations. read more

I called on a Saturday and left a message with the answering service. Mike called me right back. I asked him if he could provide an estimate for the freshwater line repipe of our house using pex since we have water leaks based on our post leak test after our foundation repair. Mike said he used to do repipe installs but not anymore. However, he took the time to guide and explain to me about the plumbing codes for City of Plano. Mike also went over the installation of the shower pan which is done by plumbers not tile installers for our bathrooms that has to meet the code requirements. Very knowledgeable and honest. Disappointed that he was not able to take on the scope of work. However, very appreciative that he took the time to answer my plumbing questions. read more

Michael went out of his way and helped explain to me the issues that caused the plumbing problem! He did a Great job and goes above and beyond for his customers! As a first time homeowner with a busy schedule...it was SUCH a relief to have found a reliable and honest plumber!!! He showed up within 3 hours of calling him on a Friday afternoon--when other businesses pushed me aside for the next day. I would HIGHLY recommend his plumbing service!!! read more