I am so happy with my upgraded water softener and filtration system!!…read more Joseph was very responsive throughout the entire process and took the time to answer a lot of detailed questions before I made my decision about the equipment, long-term maintenance, warranty coverage, and service costs clearly. Brandon and Tyler handled the installation and were professional, knowledgeable, efficient, and respectful of my home. They worked quickly, kept the area organized, and left the installation looking clean and sleek. There was a plumbing issue during installation involving the inlet/outlet configuration corrected it immediately. They also noticed that my existing water-softener drain line was smaller than what they preferred for proper regeneration. Rather than ignoring it, they brought it to my attention and Joseph agreed to upgrade the drain line so the new system could operate properly long term. I really appreciated that they identified the potential issue before it became a problem later. The difference in my water was immediate. I took my first shower after installation and it was incredibly soft and silky -- noticeably better than the Whirlpool system I had for 7 years since it can soften and filter for chlorine and other contaminates. I also appreciate how simple the maintenance is. I only need to keep salt in the brine tank, and the system regenerates automatically. No special softener-cleaning products or complicated routine maintenance. I spent $3k for the unit and install, and this is one of the best investments to make for your home, skin, hair, and physical health. With a 5 year warranty and reasonable service fees after, I now have peace of mind after dealing with the failure of my previous unit. Thank you to Joseph, Brandon, and Tyler for a great experience. I would absolutely recommend them!!

I recently inherited a home that had a complete water conditioning system and was somewhat naïve…read moreand how to use it. I called supreme water filtration, and spoke with the owner Joseph, who couldn't be nicer. He also walked me through and educated me on the system and literally saved me money by not having the previous owner's company come out and negligently charge me money. Trust and integrity are huge in my book, and Joseph just reinforce that ideology. I would highly recommend anyone to deal with him and know that you are going to get a good honest vendor. Thanks Joseph for your help today!!

The water in North Texas leaves something to be desired--kind of like that mystery casserole at a…read morepotluck. There were times when my water tasted or smelled less than healthy, so it was only natural to evolve into a water purification enthusiast. My wife and I conducted such extensive research on water purification systems that we practically earned honorary PhDs in the subject. After all our efforts, we confidently chose Puragain for a multitude of reasons, including the fact that it's a whole-house system that delivers clean water to every faucet. It's like having a personal hydration station at home! And then there's the RO system under the kitchen sink, which gives us bottled-quality drinking water that's better than anything you can buy in stores. Our installation was carried out by a gentleman named Eldridge Richardson. I could rave for hours about how empathetic, intelligent, and businesslike he was. Eldridge truly made the experience easy and simplified. His knowledge of the product further solidified our choice of Puragain as our purification system. Since installing the system in our home, our water is incredible, and we haven't had any issues. We even get text messages during freezes to ensure we take the proper precautions, and the communication is seamless. I trust Puragain to be there should any issues arise. I've had nothing but a solid gold experience with Puragain and would recommend them to anyone looking to install a whole-house system.

I feel like I'm in the twilight zone with this situation. I…read moremove into a brand new custom home and hire a supposed "professional" company to come in and provide a service and this is how I'm treated! It has been since April of 2024 that my home has not been completed, from the damages this company has created. I've contacted Don, John, Yeshua, Tina, and I still have all the text, voicemails of the bs they tell me that they are going to get it handled and nothing ever happens. I have stress over this situation almost daily and the anxiety I have every time I hear water running in my house I think it's something leaking. Along with not getting the customer service that I was promised, my system has leaked and created more damages and I've had water spots since the system was put in. No one ever came to assess any of this and the company Paul Davis that is waiting to fix the damages that have been done to my home cannot get a hold of Puragain to start. I have even set up an appointment and waited for the technician to show up and no one even came. My husband and I both work hard to have what we have and for this company to come in and damage my new home and ghost me, I JUST WANT MY HOUSE FIXED. I DID NOT ASK FOR THIS.

VA water was easily the best company that I've spoken to and dealt with. Vlad gave me a fair price…read morecompared to other companies that just lied to us. We hired him immediately for full house softener and RO system. They respond fast to questions and have been out here to help with replacing filters

I called a few places to get information on a RO system. Once I contacted VA Water LLC, not only…read morewas Vlad quick to reach back but he was very informative and patient with all my questions. I felt more than comfortable moving forward, he was even able to work us in for the following day. Vlad came out himself completed the install without any issues, explained the system before leaving and my water tastes great. I will definitely be using their services again. I highly recommend them.

I can't say enough good things about Trident plumbing. I recently had to replace my pressure…read moreregulator valve and contacted a few plumbers to get estimates and time frames. Trident had availability when I need them and their price was fair. Vlad and his assistant (my apologies I forgot the assistant's name) were the plumbers assigned to my job; They were both professional and courteous. Vlad explained what they were going to do and got quickly to work on replacing the valve. They worked tirelessly digging up and removing the old valve. Despite the heat and humidity they were happily working together to replace the valve and even dealt with interruptions from my son who was very curious about the work taking place outside of his window. They answered his questions and didn't seem annoyed by his curiosity. Once the job was complete Vlad showed me the new valve and explained how to operate it, he also explained the invoice and asked if I had any questions. I don't know much about plumbing, but the quality of the work looked top notch. They cleaned everything up and I couldn't even tell anyone had been in my flower bed. I was really impressed. Lastly, the inspector for the city of Frisco came out to inspect the job and even commented on how clean and professional the new installation was. I highly recommend Trident plumbing and I will use them for all of my future plumbing needs. I was happy with the entire process; I didn't feel like I was being upsold or overcharged for the work. Everything was explained and the work was preformed in a professional manner. Well done!

Hello, We used Trident Plumbing out of Frisco Texas for a slab leak detection during our home…read moresale. The quality of testing was terrible and our follow up requests for support was worse. Trident detected two leaks under the house. One leak they detected was 7 feet away from the actual leak and the other was 21 feet away from where they detected. Because we used their recommendations on access points and measurements we went into the slab in the garage to fix one and tore apart one of our bathrooms to access the other. Based on the actual locations we could have gone in from the exterior of the house. Their errors cost us an extra $5,700 in plumbing cost, more than $900 in bathroom repair and alot of work and time. Each time we followed up with Trident to discuss the situation we were treated very poorly. I also sent them emails with no follow up. Thomas Bates and Brian Brunner miss handled the situation. Follow Up to Response Below: I guess I can't respond to your response below but I can edit my initial comment. 1) We hired you for a leak detection and your leak detection was completely wrong. As a licensed plumber I expected quality work as I would with any licensed professional. The very experienced licensed master plumber we hired to do the digging and repair thought he could rely on your detection as well. 2) Your price per foot to dig was much higher thus we would have had a larger outlay of cash if we went with you to do the work. Furthermore, given the quality of your work, in hindsight I am thankful we did not use you. 3) Obviously you care more about your online reviews than you do your customers because this has been going on since December with no adequate response from you and yet you respond to my Yelp comment within a couple hours.

My hot water heater broke and leaked water back into the house. Someone suggested one of the Big…read morebox company plumbers and after hearing that they didn't have anyone who could see me that morning, I called Pro Service. Kelly was amazing. She pulled someone off a job to come make sure I had access to water since all my water was off. Johnny came within the hour and got hot water heater turned off, but left regular water on. The very next morning, Johnny was back installing a new water heater. This is the kind of service you can only get from a family run business. I'll never call the big commercial guys again.

Amazing company. Cannot believe how professional they are. From Kelly their receptionist to the…read morequality plumbers that came out. Johnny and Darrin came to our home. Took care of a clog in my pipe behind my washer. Thank you!! Highly highly recommended recommend!

Michael replaced two older soldered on faucet valves and a tricky sink drain with AC discharge…read moreattached. His pricing was fair and straightforward.

My customer experience with Michael Hairston was very productive and favorable. When I initially…read morecalled his office, his receptionist was courteous and professional, Michael called me shortly thereafter and I apprised him of several plumbing issues, one of which involved two faucet handles that had a measure of corrosion. He quickly suggested I contact the manufacturer and take advantage of their lifetime warranty. I did and they agreed to send me replacement handles. That was an immediate cost saving measure. When Michael came to my home the next day, he proceeded to unclog three sinks, and improve the water flow in the three connected faucets. He also conveyed some valuable household plumbing information that should prove beneficial going forward. All of these services were provided at a reasonable price. I will definitely call Michael should future plumbing issues arise.

We would 100% recommend Jason for the following reasons:…read more 1. We called him on New Years Eve (12/31/17) and explained that we did not have heat. The wiring from our boiler to our thermostat was faulty. Jason immediately alleviated our concerns that he could be of assistance and he visited our house shortly thereafter. Yes, he came to our house on new years eve to help us out in need when no other electrician was available. He sacrificed his time, and his holiday schedule to help out strangers in need. 2. Jason was professional, knowledgeable, kind, and hard working. He took the time to hear of concerns, and explain everything in details so that we understood the electrical/heating problems that we were facing. 3. Jason cleaned up the work of our previous scammer electrician, who cut corners, left holes in our wall, left exposed wires everywhere, and who was unreliable. All in all, we will gladly work with Jason again. In addition, we will recommend him to all our friends and family who need electrical assistance. Look no further for an honest, hard working, reasonably priced, intelligent, and kind professional!!!!

Amazing electrician that is honest and does great work. He is a master of his craft and gets…read morestraight to work. I will use them if I have any electrical needs. He explained what he was doing and showed me what to do if my breaker goes out. Family man that never stops working, hence, NSW. He doesn't try to buckle and dime you and he is fair with his prices. Thank you Jason!

They got us in first thing the next day before their normal day started. We could not be more…read morethankful!

Scheduled appt, showed up and immediately left, and made a promise to but return never did. Then…read moresent me a bill. Glad I didn't let them do the work because it's obviously a total scam.

AVOID AT ALL COSTS!!! Had a shower leak in the upstairs bathroom. They demanded a ton of info to…read moreset an appointment. We provided the info, and an access code so they could check it out while I was at work. They confirmed the appointment, and then no showed entirely. They claimed their technician didn't have the door code and that I had only provided a gate code. We have no gate lock whatsoever and no keypad for a gate. They just hadn't shown up. They then said they would ask about getting somebody back there later today. Then texted me saying they wouldn't provide the service. Unprofessional & lazy.

Service: Immediate, friendly, kind, thorough, and honest…read moreBonus: 24/7 We were sold on their honest customer service Just the phone call made my day when she said they would send someone out right away. We will definitely be working with them. -Accurate Leak & Line aren't general plumbers...I think they only do line replacement from what I gathered -A#1 Air & Rescue air and plumbing only assigns unreliable time windows Thanks again Pure Plumbing!

Amazing from start to finish. Excellent communication, follow up and responses very timely to each…read morequestion. Install was very neat , and didn't take much time. Overall Travis and team are awesome and we are enjoying our system.

Travis and his team installed the Puronics Defender system for whole house water softening and…read morechloramine filtration as well as a kitchen reverse osmosis unit with mineral fortification at my sink and fridge. Having had Puronics equipment successfully improve the water quality at my previous home in Laguna Niguel, CA where hardness is more than double that of Keller, TX and the municipal water often smelled of chlorine that my pets wouldn't drink, I sought out Clear Water Rescue because they are a Puronics dealer. Travis and his installer were timely and friendly in their communication and the price was fair. The system has been in for about a year and any issues with hardness and taste have been resolved. I'd recommend Travis and Clear Water Rescue.