They came to our house same day and stayed working for hours until they found the cause and got it…read morefixed. He was delightful to work with and knew what he was talking about. He gave us tips for how to prevent problems in the future. I will definitely use them for all future plumbing needs

Wow!! This is the best plumbing service I ever had! I had several companies come out and give me an…read moreestimate of what they thought was the problem and how much it would cost to fix it. They overpriced and overcomplicated the fix. I am so glad I called Schlegel to come out. I could not have found a more honest person to fix what was needed to be fixed and no more and no less at such a reasonable price. Brett was amazing! You will never go wrong by going with this company for honesty and reasonable prices. Someone you can really trust. It's a rarity in this business.

Thorough Plumbing was recommended to me for a PRV valve and to diagnose a leak, and I was very…read morepleased with their service. Jeff, the owner, took his time explaining possible causes and remedies for our leak, and he worked late 2 nights to get all work done quickly. Jared worked with him and was very professional. When Jeff was not available one day, I appreciated that Jared responded to me quickly to answer my questions.

When out water heater died last year, I asked Jeff if he would install a better quality water…read moreheater, so I wouldn't have to replace it in 10 yrs, so he chose a 12 yr parts and 2yr labor warranty Rheem with lots of bells and whistles. It didn't even last a year before the heating element cracked... When I reached out, no one responded for a week, before I could get someone out to just come and access it. Upon inspection it was the heating element that had cracked. Rheem had them on back order, so Jeff's colleague, Antonio researched and found a replacement element, that was available the next day and made every effort to get our water heater repaired asap, before the weekend. Antonio is responsive, professional and helps in a timely manner. Jeff didn't respond for a week. We were without hot water for 10 days! The water heater never got to the set temperature of 129°, it would only get to 102°, which I don't feel sanitizes my dishes and clothes. Fast forward to less than 2 weeks later and the water heater stopped heating entirely again! I reached out to Jeff on Thursday (6/25) and still haven't heard a word from him. Thankfully, I have Antonio's contact info, as he actually is responsive and responds within minutes. My issue is I reported it not heating last Thursday, this go round, the part has to be ordered and they don't know how long it will be before it gets here. I call BS, as I ran a maintenance and construction company for 17yrs and I know all of the verbal jargon used by vendors to delay repairs/replacement of parts... I've heard them all... So we're on day 6 without hot water and no idea how much longer we're going to be without a hot shower, hot water to wash dishes or our clothes! So extremely frustrating! Save your money and find a better plumber!

Absolutely DO NOT USE this company. I'm currently looking into legal options to get my money back…read morefrom Andrew. Here's the story: Met with Andrew twice in early November to walk him through a number of things I was looking to get done to an old house I purchased. Moving water/drains, hot water heater, gas, etc. Andrew seemed like a great guy at the time, down to earth, confident he could get all the work done in a timely manner. I've never misread someone so badly. I sent Andrew half the total cost of the project on November 13th for materials and to get started on the work, with the rest to be paid upon completion of the work. He said he'd be getting started that weekend on the project. Instead, it turned out to be one excuse after another about why he never showed up when promised to do the work. He became increasingly difficult to get a hold of. He stopped answering my phone calls, always promised via text to call me back later, and never did. This continued for two months until early January. In order to get a hold of him, I had to call from google voice numbers he didn't have. On Friday, January 10th, I finally got a hold of someone (I believe his wife) and told them I did NOT want him performing any work and asked for my money back. I was told he would return the materials the following Monday (Jan 13th) and would get a refund a few days later. That turned into "no later than Wednesday (Jan 22nd)". It's now Jan 31st, I still don't have the money returned to me, hence the legal action against Andrew. To sum it all up, Andrew repeatedly lied to me about starting work, calling me back, his plumbing license (it's expired), pulling permits for the job, sending me any kind of documentation, and now he's literally stolen my money. Do business with this man at your own risk.

Absolutely worst experience ever. Andrew came out to fix my hot water heater on the 20th of…read moreSeptember. Total charge for the hot water heater was $1195. He left the old hot water heater in my attic because he was alone that day and needed help to take it out. After having to call them from my google voice number to answer (which was extremely shady in its own right) I finally got him to come back out and at that time asked him when someone would be coming to inspect. He said "pulling a permit is not a problem. I'll handle it soon." And it is easy to pull a permit if you're a licensed plumber, BUT ANDREW IS NOT. So he tells me his license had expired, and he was going to get everything fixed and that I'd get my permit. But even after multiple heated calls, that day never came. Eventually, by October 20th, I had to get another plumbing service, Legacy Plumbing, to come look at the hot water heater. At first glance, their plumber told me that the work would have never passed inspection anyway. So, I gladly paid them about $550 dollars to fix the work. 2 days later, I had the inspector in my house and we had passed inspection. I disputed charges from Planet Earth Plumbing with my CC company and I'm filing a complaint with the Texas State Board of Plumbing. Before you hire any plumber, don't make the mistake I did, and look them up here: https://tsbpe.texas.gov/portfolio/find-a-license-registration/

They have always been reasonable and honest with a neighbor.major freeze on they fixed it all.read more

Shower cartridge (located behind the shower handle) was bad so I called them to come out and they…read moresaid there was a service call charge of $67.50 which would not be charged if they did any work. So they sent a guy out and they charged a whopping $272 plus tax just to replace a simple plastic shower cartridge that probably took about 15 minutes to replace. They also replaced a cheap small plastic handle that I did not ask them to replace. Charges breakdown: $125.00 - Labor $80.00 - Parts (for a plastic cartridge that cost $31 at Home Depot) $67.50 - Other charges (added in the service call charge). So I was not supposed to be charged the service call charge; however they added it in & when paid them by credit card I had not seen the breakdown yet. Made numerous phone calls and kept getting promises that they would reimburse me for the service call charge but they kept stringing me along and wouldn't send it. Guess they got tired of me calling and did eventually send it but it cost me a lot of time and frustration. To top it off, about six months later the cartridge they installed went bad and had to hire another plumber to come out and replace the one Enco had installed. Would certainly not recommend this company! (See attached invoice from them)

They came out right away and solved the problem quickly and efficiently at a very reasonable price…read more No trying to sell extra stuff, either. Highly recommend!

The Plumber rescued me!…read more I watched water gush out from a pipe I just accidentally cut while trying to be the handyman in my fiancés house. My fiance is out of town and I knew I only had hours to fix it as she is due back tonight. I called for help in a panic and The Plumber was able to come out and help same day! Nate walked me through cutting off the water main until he arrived. Nate arrived very quickly and was done in a couple hours. He shocked me with how reasonable the price was, and let me tell you I was scared because I knew this wasn't just a leaky faucet or stuck toilet. Nate was a friendly, knowledgeable professional throughout the whole process. He calmed me down and provided me with all the answers walking me through each stage as he evaluated and commenced with the repairs. I took before and after pictures so you can see; top quality! I am so so grateful I had to tell someone!

We are impressed with the service that we received. We had a water main leak into our house that…read morewas not covered by home warranty. I was given a quote by the warranty plumber. I called Larry at absolute plumbing because he had done work at a previous home. Larry came out the same day and provided a quote that was much better than the other company. I was on the schedule for repair for a few days out, but they were able to come out more quickly and completed the service yesterday. Larry found two leaks not just one. He replaced the old PVC with copper lines. He attached multiple photos of the work to the invoice so we could see the work which was nice. The office staff was incredible friendly and responsive. Other than having a major water leak that needed to be fixed I could not be happier with the service that was provided. I will recommend Absolute Plumbing to any of my friends or family.

A huge gift when you find a go-to plumbing company that you trust and you know will fix the issue…read more--without overselling on unnecessary fixes. Deborah and her team have been so supportive, knowledgeable and amazing--pinnacle to the feeling of "safe and sound" within our home. Thank you!

They were on time and professional and were able to point out what exactly was wrong with my water…read moreheater. However, To me the pricing seemed extremely excessive, so I contacted a company that Rheem suggested on their website and it turns out they were less than half the price and did the job quickly. To be fair to The Plumbing Pros, the company that eventually got my business provided me the pricing over the phone and perhaps it could have been double if they came out to visit and felt that I could afford paying much more.

We've used Mike for a long time and have had NO issues with expertise, fairness, or scheduling. The…read morePlumbing Pros are extremely knowledgeable and trustworthy, plus the quality of the work is always top-notch and a great value.

I have used Earls on multiple occasions. They installed our tankless water heater and more…read morerecently helped out with a clog deep in the pipes of our kitchen sink. Both times they are quick, even adjusting their current schedule to get out quicker, and their plumbers are top notch and friendly. They even send out emails for preventative maintenance and tips on deep freezes and such based on the install they do. Highly recommend...and all local!

Fast arrival. Repaired broken water pipe in ceiling. They charged a very reasonable price.read more