1. Puragain Water

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Farmers Branch, TX

Puragain Water

4.1 (26 reviews)
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Services - Puragain Water

Water purification system cleaning and maintenance

Water purification system repair

Puragain Water Photos

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Shay G.

I feel like I'm in the twilight zone with this situation. I move into a brand new custom home and hire a supposed "professional" company to come in and provide a service and this is how I'm treated! It has been since April of 2024 that my home has not been completed, from the damages this company has created. I've contacted Don, John, Yeshua, Tina, and I still have all the text, voicemails of the bs they tell me that they are going to get it handled and nothing ever happens. I have stress over this situation almost daily and the anxiety I have every time I hear water running in my house I think it's something leaking. Along with not getting the customer service that I was promised, my system has leaked and created more damages and I've had water spots since the system was put in. No one ever came to assess any of this and the company Paul Davis that is waiting to fix the damages that have been done to my home cannot get a hold of Puragain to start. I have even set up an appointment and waited for the technician to show up and no one even came. My husband and I both work hard to have what we have and for this company to come in and damage my new home and ghost me, I JUST WANT MY HOUSE FIXED. I DID NOT ASK FOR THIS.

New pureagain water filtration system
Suze T.

My sales consultant was David Perez, who was knowledgeable about the product. 5 stars for David. Today it was installed by Gerald Rose, who arrived on time with a friendly mannerism and did a great job on installation and going over everything I needed to do. 5 stars for Gerald. I'm a happy new customer.

Chad Elser was my salesman, he was awesome and very knowledgeable. James installed our unit in our house, and he was great. Professional, quick, cleaned up his work and my dogs loved him! Eldridge and Keith were the techs and had to find our main line, we had issues locating our main line, but the guys busted their tails to get this done and they did! The cover to my main line was covered with around a foot of dirt. All in all, we are very satisfied thus far with our experience and look forward to this new system. Chad, Eldridge, Keith and James, you guys are hardworking and are awesome!! Thanks again.

A happy customer of Puragain Filters.

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2 years ago

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Ryan D.

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10 months ago

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1 year ago

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1 year ago

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8 months ago

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2 years ago

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2 years ago

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3 years ago

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1 year ago

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3 years ago

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3 years ago

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2 years ago

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2 years ago

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James L.

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3 years ago

James was very responsive and made sure that everything was done right and exceeded our expectations!

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3 years ago

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Ask the Community - Puragain Water

Review Highlights - Puragain Water

“Eldridge installed the unit and was so respectful, polite, experienced and communicated great!”

Mentioned in 3 reviews

Read more highlights

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Puragain Water - waterpurification - Updated November 2026

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