My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

Quality work and value for money. Great Job, would recommend. Jerry , Andy and Tim went out of…read moretheir way to get things done with City.

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

Have used O'Bryan for a few years. Easy to work with and their technicians are very competent.read more

Excellent service ! We really appreciate their thoroughness and them keeping everything in tip top…read moreshape

We had Anthony from Aubrey Plumbing install this tankless water heater and we couldn't be more…read morepleased, we no longer have to worry about running gas all the time or a timer to cut down on gas usage, Thank you, Anthony and you are always there when we need you

I highly recommend Aubrey Plumbing Co. 972-442-9523. www.aubreyplumbing.com…read moreService manager, Anthony Morgan, was very patient listening to my explanation of our problem and because of my previous difficulties with other companies said they would not charge me (not even service charge) if they couldn't get the Delta handle (threadless base) off. Repairman, James Weisdorfer, was able to replace the faucets, but acknowledged that it was not a simple fix that the average homeowner would have been able to do. We did try several things with no success. Professional. Customer oriented. Competent. Reasonable repair cost. Excellent service.

I noticed water in the drip pan under our hot water heater that is located in a garage closet. We…read morehad a 50 gallon Bradford White hot water heater installed over 11 years ago so it lasted beyond its expected lifetime. We wanted the same make & model since it was a proven winner for us. I started calling some local plumbers to get some pricing. One company I called said they would need to order it. Then I decided to call Apex Plumbing since I knew that's where it was purchased the last time. And they had some in stock! While I had Apex on the line, I asked if they had any recommendations on who might help us get it installed. They gave a couple of names and numbers and I called Drip Doctor as a result. DJ was very professional on the phone and quoted me a good price and said he was available the following morning. He had excellent communication and customer service skills. He arrived on time, switched out the hot water heaters, fixed the leak and left the work site clean. He also took the time to show my hubby how and when to drain it once a year. This will help get an optimal lifespan out of it. DJ gave us the paperwork that came with it and suggested we enter our details on their website for the warranty. We had a wonderful experience using DJ, the Drip Doctor to fix us right up!

DJ was great and courteous he went above and beyond in getting the job done. I would highly…read morerecommend him for the job. the value was well worth it.

Once again Pablo has come to the rescue! We had a pipe break in the wall and spill water all over…read morethe dining room. We quickly turned the water off to the house and sopped up the water. This happened late at night. He was out promptly the next day and capped the pipe so we could get the water on until he can come back to do a proper repair. No charge. We so appreciate his prompt response and making our life livable!

I had a toilet flush replaced and about 10inches of tubing to the shut off valve. These parts cost…read moreabout 30dollars at Home depot. They were here about 45 minutes total. They had the gall to charge me about $437.00 with tax. I was appalled. When I called to complain I was blown off The receptionist said I received a pre - estimate which I didn't. The only estimate I got was for a replacement for a toilet verbally. I unfortunately am disabled but in the past I have changed these parts myself. It is not hard. This didn't fair well on my senior Income. I have already made my complaints to others. Charlene Simons

Michael replaced two older soldered on faucet valves and a tricky sink drain with AC discharge…read moreattached. His pricing was fair and straightforward.

My customer experience with Michael Hairston was very productive and favorable. When I initially…read morecalled his office, his receptionist was courteous and professional, Michael called me shortly thereafter and I apprised him of several plumbing issues, one of which involved two faucet handles that had a measure of corrosion. He quickly suggested I contact the manufacturer and take advantage of their lifetime warranty. I did and they agreed to send me replacement handles. That was an immediate cost saving measure. When Michael came to my home the next day, he proceeded to unclog three sinks, and improve the water flow in the three connected faucets. He also conveyed some valuable household plumbing information that should prove beneficial going forward. All of these services were provided at a reasonable price. I will definitely call Michael should future plumbing issues arise.

Michael did several general repairs at my house and also did some great work for my client on her…read morehouse that was for sale. The work was done well and he cleaned up nicely. His pricing is extremely reasonable. Super nice gentleman.

This time it hurts. This was his second chance. On 7/22/25 we called Michael Fletcher with The…read moreHandyman's Daddy to repair our sprinkler system. He was contracted to repair leaks on Station 2 and 6 as well as change 10 heads on Station 2-11. Mr. Fletcher came out and worked for a couple of hours and let us know the job was complete. I paid the invoice for $475. Throughout the night of 7/22/25 a leak of 4,608 gallons of water happened. He came back and changed the solenoids he had replaced. He said it was dark. The next morning the sprinklers we disabled came on automatically. I called Mike. 3rd visit! Now everything was fixed, right? On Aug.4, 2025 I woke up to a tremendous water leak again, this time it was 6,109 gallons of water used overnight. Contacted Mr. Fletcher again to let him know this was too much, water was still leaking, and I needed him to come and take care of this issue or refund half my money and pay for my water bill from the 2 leaks. He proceeded to state that he had done me enough favors. That he was contracted to work on Station 6. But actually he was contracted to change or cap heads on all the stations. See invoice. Mr. Fletcher is very unprofessional and unreliable. 13k gallons of Wastewater later. Do not Waste your time or money for this guy.

It's pretty overwhelming when your hot water heater is shooting water out at 7:30 pm on a Friday…read morenight! After making a couple emergency calls to local plumbers, including my wife's cousin who owns a plumbing company in garland, no one would make time till Monday or even answer their phone. But not Brennen at Plumble Bee! He was finally referred to me, & not only answered his phone, but answered my questions and made an appointment for the next day to help me replace my WH. Turned out, it was any easy fix for me to do myself, but that doesn't discount the fact Brennen not only answered the call of duty, answered my text questions at 9:30 at night, & followed up with me the next morning. His knowledge and availability has earned my loyalty for any future needs and I highly recommend Plumble Bee for any of your needs as well. Thank you Brennen for being there for me when no one else was. 5's

Friendly Service They worked very carefully, covering floors…read morewith pads One of the best prices in town after calling about 5 different places. Picked up WH from local hardware store and no upcharges. Overall, very happy with the work and response and would definitely use them again

Daniel was able to make a same-day appointment. He gave me a quote, which was quite a bit less than…read moreother plumbers. I was impressed with his knowledge and he explained the problem in terms I could understand. He worked for well over 2 hours and came back the next day once I was able to give him information he needed to finish the job. I was surprised that he charged the amount he originally quoted, even though he had to return. I am pleased to have found DG Plumbing and would recommend this company to anyone in need of a plumber.

Daniel is super responsive and professional. We've used him multiple times to handle plumbing…read moreissues in our rental condo three hours away from where we live. He always responds quickly and gets to the condo to do the job as soon as possible. His work is excellent, and his prices are reasonable. We have peace of mind knowing the work will be done even though we're remote. Highly recommended!