1. Roy The Plumber

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Frisco, TX

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Roy The Plumber

4.2 (5 reviews)

Services - Roy The Plumber

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

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5.0
(4 reviews)
Water Heater Installation/Repair
Responds in about 10 mins
4.5
(16 reviews)
Water Heater Installation/Repair
Responds in about 10 mins
4.0
(8 reviews)
Damage Restoration
Responds in about 10 mins
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Recommended Reviews - Roy The Plumber

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10 months ago

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4 months ago

Helped us with our water heater. Kind, patient, knowledgeable. Found our go-to plumber. Thank you Mr Roy. You're amazing!

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3 years ago

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3 years ago

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7 years ago

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Legacy Plumbing

Legacy Plumbing

4.8
(533 reviews)

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

Have had legacy out to my home a few times and each time they have been great . Special shout out…read morethough to Josh and his partner who did an above and beyond job today really with a complicated drain situation. They were professional, helpful, courteous, and fixed the issue. Would refer any friend or family To them for a plumbing problem.

All About Water Heaters

All About Water Heaters

3.8
(10 reviews)

Our water heater went out the day before Thanksgiving. We called several plumbers and could not get…read morethrough to anyone. Luckily we stumbled on Al Ohler and All About Water Heaters through a very complimentary Yelp 5-star review. Al had several appointments scheduled for the day but made an exception and stopped by on his way to his next appointment. He quickly diagnosed and resolved the issue and also corrected a serious ventilation problem caused by the sloppy work of the original water heater installer. True to the Yelp 5-star review, Al was professional, efficient, courteous, honest and affordable. We recommend Al without reservation if you have water heater issues. You will be hard pressed to find a better professional and more genuine human being. Thanks Al!

Not sure why they had 5 stars review, but All About Water Heaters is by far the worst company I…read moredealt with. Service tech came out, did not bring a solder, and I had to provide him with my own supply, then replaced my water circulator with a wrong sized pump. Contacted the owner, promised to come out and take care of the issue, a week went by, claimed he was not able to get the replacement pump since it was discontinued, and he needed some time to find replacement. Sent him a link to Home Depot website where he could get one, and another week later, he stopped answering phone calls, or texts. I am definitely going for a lawsuit, will keep y'all updated. Do not waste your time, look somewhere else!!

Planet Earth Plumbing

Planet Earth Plumbing

4.1
(153 reviews)

Absolutely DO NOT USE this company. I'm currently looking into legal options to get my money back…read morefrom Andrew. Here's the story: Met with Andrew twice in early November to walk him through a number of things I was looking to get done to an old house I purchased. Moving water/drains, hot water heater, gas, etc. Andrew seemed like a great guy at the time, down to earth, confident he could get all the work done in a timely manner. I've never misread someone so badly. I sent Andrew half the total cost of the project on November 13th for materials and to get started on the work, with the rest to be paid upon completion of the work. He said he'd be getting started that weekend on the project. Instead, it turned out to be one excuse after another about why he never showed up when promised to do the work. He became increasingly difficult to get a hold of. He stopped answering my phone calls, always promised via text to call me back later, and never did. This continued for two months until early January. In order to get a hold of him, I had to call from google voice numbers he didn't have. On Friday, January 10th, I finally got a hold of someone (I believe his wife) and told them I did NOT want him performing any work and asked for my money back. I was told he would return the materials the following Monday (Jan 13th) and would get a refund a few days later. That turned into "no later than Wednesday (Jan 22nd)". It's now Jan 31st, I still don't have the money returned to me, hence the legal action against Andrew. To sum it all up, Andrew repeatedly lied to me about starting work, calling me back, his plumbing license (it's expired), pulling permits for the job, sending me any kind of documentation, and now he's literally stolen my money. Do business with this man at your own risk.

Absolutely worst experience ever. Andrew came out to fix my hot water heater on the 20th of…read moreSeptember. Total charge for the hot water heater was $1195. He left the old hot water heater in my attic because he was alone that day and needed help to take it out. After having to call them from my google voice number to answer (which was extremely shady in its own right) I finally got him to come back out and at that time asked him when someone would be coming to inspect. He said "pulling a permit is not a problem. I'll handle it soon." And it is easy to pull a permit if you're a licensed plumber, BUT ANDREW IS NOT. So he tells me his license had expired, and he was going to get everything fixed and that I'd get my permit. But even after multiple heated calls, that day never came. Eventually, by October 20th, I had to get another plumbing service, Legacy Plumbing, to come look at the hot water heater. At first glance, their plumber told me that the work would have never passed inspection anyway. So, I gladly paid them about $550 dollars to fix the work. 2 days later, I had the inspector in my house and we had passed inspection. I disputed charges from Planet Earth Plumbing with my CC company and I'm filing a complaint with the Texas State Board of Plumbing. Before you hire any plumber, don't make the mistake I did, and look them up here: https://tsbpe.texas.gov/portfolio/find-a-license-registration/

Roy The Plumber - plumbing - Updated July 2026

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