I want to change my 1 star to 5 star. Pablo did respond to my first phone call but he texted to a…read morelandline, so I did not recieve it. He just came out and did a lot of work for me and it was very professional and well priced. I will definetely use him again and would highly recommend him to anyone.

After a previous plumber made four separate trips over four days with all kinds of…read moreequipment--failing completely and leaving us stressed--we let them go and called Pablo. It was the best decision we could have made. Pablo located the exact area of our slab leak within a single hour.He and his crew repaired the leak efficiently and cleaned up the entire work area perfectly in less than a day. Pablo walked us through the whole process, documented everything, and sent us videos of the leak so we knew exactly what was happening. Professional, honest, and highly skilled.

Absolutely outstanding service from Legacy Plumbing!…read more I had what I thought was going to be a simple toilet repair, but it turned out the toilet itself needed to be replaced due to some poor craftsmanship from previous companies. The last homeowner had a cheap toilet installed, which created more problems than expected. Jake was fantastic throughout the entire process. He took the time to explain my options, answered all of my questions, and made sure I understood what I was paying for rather than just pushing me toward the most expensive solution. What really impressed me was that Jake worked the cost of the work they had already completed into the replacement toilet, which saved me a significant amount of money. The pricing was very reasonable, especially considering the quality of the service and the unexpected issue we ran into. Great communication, fair pricing, excellent workmanship, and genuinely great customer service. I would absolutely recommend Legacy Plumbing, and especially Jake, to anyone who needs a plumber. Five stars all around!

The plumber did a very through and neat job. He explained everything he was going to do and…read moreanswered all of my questions. The total cost was within the estimated range. Will use Legacy plumbing again!

We were getting a roof replaced, the roofers by accident hit something on our AC unit. We called…read moremedley to try and come out around 5:00 PM, the lady told me they didn't have anything until the following, day mid afternoon. We were so surprised that the owner, Texas, called us after hours to walk my husband and I through how to fix it over FaceTime for over a half an hour, that way we could have AC that night. Sure enough, we were able to get it fixed due to his excellent instruction! We were so grateful he went above and beyond for us and said he was happy to help at no charge. For any future problems we're gonna be going to them! Love working with people with care & integrity!

Wow! The owner came and adjusted the equipment, he had a crew come out and they checked out all of…read morethe duct work, straightened out the insulation in the attic, and straightened out some kinks and duct leaks. The system is working beautifully now. I am very pleased with Medley and their customer service. It's worth giving them a call and having them check out your HVAC as well!

I've used this company many times before and have been happy . I had a toilet that the top black…read morepiece was spewing small amounts of water and you could hear it. The part was maybe 20 bucks. The plumber replace the line too ( not necessary) and was there 30 minutes and my bill was 400. The toilet now flushes very loudly. I understand we all need to make money but I feel as though I was taken advantage of. This should have been a less than 200 job. Another plumber same company came out to check his work because it flushes so loud now it's actually worse than the initial problem. For 400 I should be happy and I'm not. I will not use them again. Very disappointed. I do want to say that Eugene is my favorite plumber, but he is not the one that did the work. I was definitely overcharged for the work that was done.

I called AAA Auger Plumbing because they were on a list of approved contractors for my Downtown…read moreDallas mid-rise condo. I needed two new toilets installed and my water heater flushed. David, a Master Plumber, came to my condo to give me a quote. He then came back the next day with an apprentice to install the toilet and flush the water heater. David answered all of my questions. He and his apprentice installed the toilets. The job was an A+. Here are some of the details: * Plumbing is a high-stakes job in a mid-rise condo such as mine. One leak could destroy multiple floors beneath. * My HOA requires proof of insurance that covers multi-family. AAA Auger had that proof, which is how they got on our approved list of contractors. * David has 40 years of plumbing experience, so he was well prepared to manage the complexities of working in my mid-rise condo. * AAA Auger sent a text message before the visit with a picture of David and his bio. I think that's a nice way to introduce a technician before they arrive. * David easily found the building and parked in the loading dock. I didn't have to call him once before he arrived. What a relief - sometimes this can be hard to explain how to get here. * Along with the new toilets, I purchased an artificial wax ring and some new hoses. David evaluated those, but given the placement of the toilets against the tile, recommended a different wax ring and different hoses. He had the recommended products in his truck. I trusted his judgment and went with his products. * After installing the toilets, David flushed my water heater. * I've gotten my water heater flushed by other plumbers each year for the past three years. Each time, it takes the plumber only 15 minutes. David took 30+ minutes to drain the water heater. I asked why, and he showed me that's how long it *actually* takes to drain all the way. In other words, the previous plumbers were cutting corners and not draining the water heater all the way. * After flushing the water heater, David checked the toilets and found a few drips under the new hoses. He discovered the hoses had a manufacturing defect and replaced the hoses again during the same visit. HIS PROACTIVE APPROACH SAVED ME FROM HAVING TO CALL HIM OUT AGAIN. * The next day, the dispatcher from AAA Auger called me to follow up and see if I had any questions. I told them everything was perfect. * I'm writing this review a week after my service call, and the toilets are working perfectly. There's no leaks on the hoses. The water heater is performing well. * I'm very happy with the service I received from AAA Auger. I would recommend them. * 1 big thing - I paid a pretty penny for the service. It was worth it because of the quality of the install, the experience of the plumber, and the insurance they carry that's compatible with my HOA requirements. * 1 more way to look at the cost: I don't expect to call a plumber to service the toilets for another 10 years. So, the way I look at the price I paid today is to divide the price by 10 - that's how much per year the job cost me.

Fantastic, very reasonable price and very professional. Ryan explained all aspects of work…read morecompleted and also ensured clean up was completed and showed us the finished product. Thank you and will keep this company in mind if we need a reliable plumber in the future.

verbally, abusive and aggressive technician bullied me on my front porch would not listen. Did not…read morecare what I had to say wanted everything his own way. ANYONE has to be better

Great Team!! Extremely professional and responsive…read more Definitely will recommend using them.

This is simply a salesman in a van. After verifying that it was in fact a water heater, the…read more"repairman" attempted to sell me on a subscription maintenance package for $16 a month. After rejecting that he tells me for nearly $400 he would diagnose/troubleshoot the water heater but not perform any labor. Labor and parts would cost extra. THE LABOR!!!! Isn't that what the $400 is for? But the kicker was, without touching my heater, he offered to replace it for $6800! Their costs on a new unit is $1300. So that's $5500 in labor for replacing it with a unit that fits in the exact same footprint!!! Buyer Beware!!!!

Absolutely amazing experience with The Leak Whisperers. Extremely professional, detailed, and…read morehonest. They used modern equipment to thoroughly test everything and were able to identify the actual problem very quickly. I initially thought I had a plumbing leak, which could have turned into a very expensive repair. Instead of trying to sell me unnecessary work, he took the extra time to investigate and determined that the plumbing was fine--the water was actually getting through cracks around the shower. His honest diagnosis potentially saved me thousands of dollars. He was also very empathetic, explained everything clearly, and even gave me a discount. It's difficult to find professionals who combine this level of knowledge, technology, honesty, and customer service. I cannot recommend The Leak Whisperers enough. Easily 5 stars.

No matter which plumber you like or how you expect to handle your leak, call Leak Whisperers first…read moreand pay the relatively low price for a diagnostic. There are a lot of different types of people out there with different types of knowledge and experience and different tools they use, but this should absolutely be your first call. I say that because it was not my first call and I wish it had been. I have a friend who is very plugged into the plumbing industry who recommended another plumber to me. So that plumber, who advertisers leak detection as part of his services as well, came and spent some time trying to localize it. He was here for almost 7 hours, much of which was diagnosing the issue and then doing a couple reroutes. When he left, we knew it was still leaking (probably a 2nd leak, we assumed), but it was late and the issue was seeming fairly complex. Before he came out again a couple days later, I asked Jason to come have a look. He walked in and it took him about 15 minutes to map out the pipes and identify the most likely source of the leak. We spent a little more time reviewing what the other plumber had done and talking about what the next steps should probably be. He was very professional about that process, not just crapping on the other plumber's work or anything like that. He also helped me get the lines labeled so it would be easier for me to know what was what. He clearly cared to see that my issue was resolved. When the other plumbers came back, Jason sent me several text messages with information I could share with them that he knew would be helpful. When it sounded like they were maybe not in alignment, he sent me a lot more information and strongly advised letting him call me so I could get us all on the phone together. I tried my best to be diplomatic about this process because I didn't want anybody feeling like their toes were getting stepped on, but ultimately we got on speaker phone with those guys and Jason explained what was going on. They were a little bit resistant at first and wanted to keep on with their own methods of exploring the situation, but it didn't take long for them to realize that everything Jason had said was true and that his recommended solution was the best course of action. So, ultimately, everybody ended up in agreement, the main difference being that it took Jason -- with his tools and experience -- about 25 minutes to know everything you could want to know. And the most important thing to know about this is that the plumbers I had been using were still good plumbers with decades of experience who I would still not hesitate to recommend. Jason just happens to have a particular expertise doing leaks day in and day out. The other guys were qualified and competent. Jason was just next level. Before they left, they commented that Jason had been really helpful and asked me for his contact information so they could see about using him on some of their jobs. I think that's a pretty damn good endorsement. Anyway, I know there are a lot of options on Yelp if you have a leak, but I don't see any reason to look any further from here.

Johannes showed up right on time with his assistant. He was very pleasant, very professional, and…read morevery knowledgeable about the systems he was looking at. He provided excellent support, and when it came time for the estimates, he gave me four very good options that ran the gamut from "Everything Possible" to "Very Specific Fixes." I am quite comfortable with the information he gave me, and I believe I can make a very good decision based on his solid input. Excellent job, very impressive.

Ryan G. solved the water heater issue within 20 minutes. Have used OBryan for several years, very…read moregood company and employees

Greg the plumber sent out to our address did a very professional, thorough and detailed job! We…read moregreatly appreciate his service! Thank y'all so much!

Yet another home repair this year. I tell ya, when it rains it pours! I am grateful that my water…read moreheater lasted me these past 12 years though. I reached out to Home Depot for a quote and was connected with Same Day Water Heaters. I was surprised that I was given a quote over the phone but was then told the tech that comes out will give me the final price. Makes sense. I read all the reviews while I waited and was prepared. Thanks fellow Yelpers! To be fair, everything that I was read was also explained to me by the customer service rep. I was assured that I can decline the service after the visit without being charged a fee for them to come out. Forest came out the same day to take a look at my current water heater and made his assessment. Unlike the other estimate I received prior from another service through Lowe's, he explained to me what all needed to be replaced. I was taken aback when he told me the fee to replace the expansion tank. Major upcharge from what I saw on the Home Depot website! As expected, the final price was higher than the phone quote. Despite that, I moved forward with the service because overall it still came out to about $600 lower than my first estimate. At my request, I scheduled for the actual service the next day. Forest gave me a courtesy call before arrival, and he got straight to work. He was friendly and professional throughout the whole process. Start to finish was just under 2 hours. The parts upcharge still doesn't sit right with me, but overall the service was good. They even called me the day after to follow up which is nice. I can take warm showers and wash dishes with hot water again!

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I hired Rescue Air & Plumbing in 2023 for routine maintenance on the original AC in our home. What…read moreshould have been a simple visit turned into high pressure sales tactics. They claimed safety issues, pushed contracts in front of me, and scheduled installation for the next day. I tried to cancel but was told I was locked in. I ended up spending around $30,000. After the installation, every maintenance visit came with aggressive attempts to sell me more services I did not need. Then the new system failed in 106 degree heat. The compressor failed at only 16 months old. Communication was poor, and I was left without AC for about seven days. I had to repeatedly chase them for updates. They did not have the part, did not follow up, and someone finally arrived at 10:30 PM after days of waiting. They gave me a two year complimentary membership as compensation. I assumed the membership would end after the two free years. My card on file had expired, yet in May and June 2026 the company suddenly began charging me again. This suggests someone manually updated my card information without my permission. I never authorized a renewal, never received a renewal notice, and never received invoices for any charges. They refunded the charges I caught, but then claimed I owed $95.80 for four months of fees that were never billed and never agreed to. I asked for written confirmation of a zero balance and never received a direct response. They only responded to the BBB and stated the account was at zero. Based on my experience with both service and billing, I strongly recommend being cautious before using this company.