Update: I just called hired Blue Star Plumbing for a second time and they were outstanding again! They called me within 2 hours of submitting my request through my home warranty company. They were very accommodating to my schedule and we picked a good time. The technician arrived within the scheduled window and called 25 minutes ahead to let me know he's coming. The technician was very polite and courteous. I was extremely impressed with how quickly he completed the work. It took 15 minutes from the time he arrived to the time he left. He diagnosed the issue, turned off the water to the house, drained the lines, replaced an old worn out shut off valve behind the toilet, replaced a leaky fill valve inside the toilet, turned all the water back on, and checked everything. I was very amazing how he did all of this in just 15 minutes. He obviously knew what he was doing. Overall I'm extremely pleased with my both my calls to Blue Star Plumbing. I would highly recommend them! read more

Prompt, did work quickly and professionals. Keep the homeowner in the loop full time. Price ok, will use again. read more

Bumped up to four stars. After seeing my review, the company reached out to me and offered to correct the work. After the work was rectified, they sent photos showing the piping strapped correctly read more

Blue Star Plumbing - Pipe slack significant; see the pipe coiling on itself. It was only loosely strapped but not suspended. - Plumbing Near Me - Wylie, Texas

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Called this firm Saturday morning after discovering a leak in our water main near the meter. Dane was on-site in about 90 minutes from my call. He was a professional and immediately went to work on the problem. After a brief but heavy rain shower, he proceeded to finish the job in about two hours. His quote was flat rate and he left my years looking perfect! I would use this company again if I have plumbing problems. Five Stars Dane!! read more

Called Saturday evening because garbage disposal came undone and was leaking. Fast prompt amazing service and fix. We highly recommend this company and service technician Tyler was great!!! read more

I called Blue Star to replace my old toilet for a New one. My husband had already removed the Old one. They came out and the Bid was $650 to REPLACE a toilet??!! ARE YOU KIDDING ME? I work for a home builder, so I know this is REALLY wrong for pricing. He was telling me all this stuff that must scare other people I knew it was just a tactic to get business. I had to pay the $49.99 for service fee to Turn Down that insane price and send him away. I will NEVER call them again and definitely let people know that they price gouge and are NOT Honest plumbers. I contacted another plumber (Masters Touch) and the cost was $230 they did a GREAT job!! They were booked up but found a way to schedule me in for that Same day. I will be using them moving forward. They are HONEST and FAIR. Ask for Bob or Eric!! Tamera P. read more

I have had a few jobs with these guys. They are really good at what they do plus the were very helpful during a stressful time. Would highly recommend them. Kevin Orr was great!!! read more

Cody and Seth gave us piece of mind. Showed up on a Slab leak issue and made us feel a heck of a lot more comfortable after we talked through what can be done. Were clean, tidy and again explained all the items. Not an exciting thing when you see water coming up through your floor but happy with Blue Star to help us navigate the issues. read more

Great service, on-time and Luis was very helpful. He explained everything that I needed to know. Thank you!

This company sucks &$$! My kitchen sink had fallen through off the granite counter top and had them come out for an estimate. To either fix the sink (seal it back in place) or to install a new one was the same price- over $2500! Yes, over $2500 to put the original sink back up or to install a new one. And that's if I bought the sink. And then they have the balls to change me $50 just to come out and tell me that crap. I guess they are so over priced that is the only way they can make money. POS - stay away from here. read more

The value and quality of work for my service was poor. Blue Star charged me $650 total for work they completed within 15 minutes. The plumber justified this prior to starting the work by using scare tactics stating they may need to engage a third party for brick repair. The plumber informed me afterward that the part they replaced I could buy retail for $45. Finally after completion of the work they left my water meter open while the temperatures were below freezing. read more

Just needed a simple fix of the sink stopper in the Master BA and they accommodated me on the schedule since I was a teacher and couldn't have them come during the weekdays. I also got a teacher discount, which is amazing to boot! They were punctual, efficient, and provided friendly service. Was impressed how they provided pics/video of their work, along with an itemized receipt. Would definitely use their service again! Thank you, Blue Star Plumbing! read more

Do not recommend this place at all! Prices are ridiculous! Called them out to fix our toilet and spent over 450 dollars for it just to stop working the next day. Such a scam. I called a different plumber and he was able to remove the whole toilet and fix the issue under 200 dollars. The plumber said this was his 5TH house he's had to work on after Blue Star Plumbing tried to fix it. I do not recommend this company at all!! read more

Originally contacted Hedrick's Service Now to repair a water leak inside a wall behind the hot water tank. I agreed to the quote and repeatedly called trying to schedule the repair. I gave up on them after several days of no show and called Blue Star Plumbing. They showed up on time, repaired the leak and installed a new water heater with new copper connections and emergency drain. Great job, very disciplined and knowledgeable staff. I highly recommend. read more

Nathan and Dillan came out and did an excellent job within one day of being called over. A simple request to install a new shower handle only took a couple of hours and they will return to put the remaining pieces on when the tile is repaired. Would definitely recommend read more

Let's face it, everybody hates to have plumbing problems. But when you do, you need to know whomever you call will fix the problem. It also matters a great deal that the company be one you can trust. Well, on both fronts - competency and integrity - Blue Star Plumbing is the best there is. I have been using them for years and can always count on them to do the job right. read more

There was a water leak coming up through the sidewalk in front of my house. I had a couple of guys come out and dig on both sides of the sidewalk and they found that the leak was not sprinkler piping but in fact the water line from the main to the house. And now with the leak detected, I called Blue Star for an estimate for repair. Kevin Orr from Blue Star showed up and spent a lot of time walking my front yard and talking about various aspects of water lines and their material make-up. He asked a few questions to ascertain my level of plumbing knowledge, and when he was satisfied with my lack thereof, proceeded to upsell the job. His bid for the job was 1800, and the next day two guys showed up and replaced a 6' section of PVC pipe under the sidewalk... It took them about 2 hours. Material and labor should have been well under 500 dollars. I was smoothly led to believe this would be an involved piece of work, all the while Kevin knew that it would be a simple and fast job. And to make matters worse they gave no warranty on their work. read more

Cody and Dakota did a great job replacing the gas valve for the fireplace. they explained everything they were doing thoroughly and were very professional! read more

If I could give negative stars I would. This company is terrible. Our hot water heater went out on a Sunday. The home warranty company sent them and our first appointment was on a Monday morning. The guy came out changed a part, still wasn't working. Had to get another part but couldn't return until the next day. On Tuesday, it was the same story. He replaced a part, it still wasn't working and had to order another part. Long story short, this was repeated every day this week Monday thru Friday. It is now Saturday and we still have no hot water! Now after a week of no hot water, we'r are having to go with another company. read more

We had a leak from a spigot outside that flooded our guest bedroom, hall and office. We called as soon as we noticed and within a couple of hours Josh arrived. He was able to fix the problem. We are very happy with our experience. read more

Excellent service, time after time. The plumber this time, Dane, was knowledgeable, courteous, professional and quick. I have used them more than a few times with great success. I even had an issue once, and they made it right, even when they didn't have to. Highly recommend! read more

Absolutely terrible please do not waste your time and money using this company. This company serviced my home for a small leak on my faucet. They have been hlout two my home 3 times. The first two times they came out they made the situation worse the sink was flooding so bad that the water had to be turned off. Keep in mind the plumber didn't tell me that my shut off valve for that sink was broken until after the third visit. So we had no running water in the house for more than a day. After the visit i was told purchase a new faucet and fix it beg of following week. It's been two weeks since the beg of process and still no remedy. I called today very frustrated they were more interested in covering io for themselves then trying to take care of a client. PLEASE DO NOT WASTE TIME MONY HERE. I now have I start he process with a new company. read more

American Home Shield sent this plumbing company when I made a claim for a cracked tank on the toilet. Dane and Brady, reported to the home warranty company that it was not normal wear, in spite of the fact that there was no evidence of misuse, so that the warranty would not cover the replacement in hopes of making more money working independently. I would not recommend this company for home warranty work! read more

DO NOT HIRE THESE PLUMBERS. I needed a new valve on the cold water line for the washer and didn't have time to do it so I called them. Two guys showed up 40 minutes late looked at the job and then quoted me $500 plus the 49$ service fee. When I said that was ridiculous they said they could give me a 30$ coupon and waive the service fee. I paid their service fee and told them that I didn't need their services. Got it my wrenches and replaced it with a 14$ valve from Lowe's. read more

I want to personally thank the staff, management and technicians Cody and Kalob for doing a good job tackling this annoying clogged drain I had. The biggest thing in any business is transparency and open communication. Monica and the management team kept me well informed on when the job could be done. Cody kept me abreast of his ETA so I wouldn't be waiting unnecessarily. They also sent text reminders. Once the techs arrived, they asked to see where the issue was, explained a couple of sources contributing to the problem and went over pricing. I appreciate not being surprised or having a bait and switch situation. They wore shoe protectors and made sure they left the work area pristine. Even though my job was relatively simple, they took the time to do it right and even recommended a product I can use to keep all of the drains working correctly! I would highly recommend this company for your plumbing needs. read more

After doing thousands in business with this company I must finally say goodbye. Your overhead is too much to carry any longer. I recently had you out to complete a clearing of a simple toilet stoppage. Less than 30 minutes to complete, and only a snake was used. Charging $275 with a $70 service fee is just not in my budget. I wish y'all the best but your just no where near affordable anymore. read more