George was great! Very welcoming and personable. Great selection of brands. I went with Spy and…read morecouldn't be happier. He also helped me fix the fit of my current shades. Will definitely be back.

What an amazing place and what great service. George Ngai could not be more welcoming and helpful…read more I had lost my magnetic sunglass clip-ons. George was able to send my glasses and get new clip-ons in record time and at a great price. This will be my go-to place for new glasses.

They were great with my toddler when needing to try on glasses for the first time. Very clear on…read morethe plan, working with my child to see what will fit the best and very knowledgeable about how to fit and work with children who need glasses. This whole process was new for us so it was great to have someone easy to work with, ask questions and make sure we find the right fit.

What a total gem! Maureen, Stephen, and Kim were the most kind welcoming people. My 1 year old son…read moreneeded glasses and Kim gave me such valuable and retainable information for pediatric glasses and the whole process of repairing and replacing what might come up with kids his age. I also had to stop by adult side to look at some frames for myself and Maureen was just the sweetest and most knowledgeable lady. She helped me pick out frames that suited my face shape but were also perfect for my personal style too. She and Stephen were soo sweet to my son and paid so much attention to him. I really leave a review but I just loved this place and will only be purchasing my glasses from them.

Lady had such a negative attitude. Bought glasses a said they looked bent. She looks at me like…read moreI'm an idiot then heats them up and starts bending them. When I got home they don't even lay flat on the table. The right arm is still bent out and I called and she said you needed the protection plan to exchange them. Sooo you offered me a cleaning kit but never a protective going plan ? I would have bought that too but noooo this lady is the worst I've ever met. Don't bother going to this location.

Terrible service!! Order replacement lenses for my sunglasses, when they arrived, they said I could…read morecome in anytime Monday - Friday for the new lenses to be put in my glasses. Went in today (Friday) at 1pm and she told me they were too busy to help me and I could go to LensCrafters to get them to do it in a very rude and condescending way. Mind you, I paid for these new lenses 4 weeks ago. LensCrafters was very helpful but were not happy they sent us there because the woman working was too lazy! She was the manager too!! Don't go to this location for customer service!

Everyone here is amazing. I've been seeing Dr Luce for years (since she was at Target). My wife &…read moredaughters also see Dr Luce. Everyone here is 100% awesome. They're a little pricier than some but you're paying for quality and professionalism. The are all awesome. Oh and have Clay give you some coffee & do a magic trick for you!

I have round glasses where the axis needs to be adjusted perfectly or else I get vertigo/nausea…read more Lenses ended up popping out and these guys took care of it for FREE. Popped them back in for me and in a matter of minutes.

Had a relatively positive experience at this store. Found what I wanted with relative ease. The…read moremerchandise is displayed in a manner that makes browsing very easy and the store is spacious and clean. The young man working the register was friendly. Unfortunately the system hadn't been updated so the pair of glasses that had a 30% off tag on them were only coming up as 20% and the young man was new so wasn't sure how to resolve it. He was resourceful though and called for help. It took a bit but they got it figured out and all was good.

Update: No response from sunglass hut, below you will see the photo from the video of her calling…read moreme mentally ill. Attached is the photo showing the youtube video, m sunglass hut doesn't care if employees joke about mental health and call clients names. So for that I posted the situation on YouTube

I recently purchased two pairs of sunglasses from this manufacturer at a boutique in Florida. When…read moreone of the sunglasses broke the day after purchased them and the day I flew back to AZ, I very concerned since I didn't have a way to return to the store I purchased them in. Lucky for me, the home office is located in north Scottsdale so I contacted them through their website to determine my options. Within a few days, I received a response from Karon who let me know that she would be able to help me. She kept me informed while she gathered information to exchange the broken glasses for an identical pair. She was also flexible with her schedule to facilitate the exchange. I really appreciated how helpful they were especially given the location was not a walk-in store. Not once did I receive any type of push back for the return.

The pool supply company that I shop. Carries this line. The polarized pair I bought remarkably…read morehave two different lenses. Although from front on they appear matched when.putting them on the right lens IA completely opaque. Rough to the touch and now crushed beneath any car tire to follow my discovery. Couple clicks reveal msrp 6bjcks I paid 23. If anyone reads these. I'd think twice. Look twice before paying 4x more.

Great selection and awesome service. The woman who waited on me, was very helpful when I described…read morethe shape of the lenses that I like.

Karla was absolutely amazing! I visited both Sunglasses Hut stores in the mall and the one with…read moreKarla won my business hands down! The other carries higher end brands, which I was prepared to purchase but the service didn't compare. When I walked in to Karla's store, she immediately greeted me and when I described what I was wanting she went to work and helped me find the PERFECT pair for me! Friendly, efficient, and helpful! Karla is amazing and I hope her management team appreciates her!

Morning are the perfect time to shop. Cool, less traffic and no lines for shopping. Lots of…read morechoices for breakfast

This is a nice shopping mall, to an extent. I'm not sure who came up with the idea of an outdoor…read moremall in Arizona, but it can be nice from October to March, then it becomes unbearable. Decent selection of stores, but not too many good restaurants, mainly overpriced chains. There's also an underlying snotty vibe at this mall. It's got Scottsdale vibes but none of the actual glam of Scottsdale. I prefer Chandler mall but will go here when needed. It can be pretty at night time, but it's usually decently hard to find parking.

Came here last Thursday for a work event that I needed to pass out gift cards for. I walked in…read morethere with 20 $200 gift cards ($4,000) and passed them out to customers that attended the quick presentation in store and then could shop. I had clients and work partners present, and everything was great until after I passed out the gift cards. I was trying on glasses with my work partners, who had asked me if the gift cards expired. Jelena took it upon herself to interject into my conversation and let them know it doesn't expire, and that I was in the wrong for telling my customers that we did not have to use the gift cards that day. To be clear- I understand there is a commission aspect to the job, however we purchased a total of 30 $200 gift cards from the store leading up to the event, and I came with 20 so that I could disperse out the other 10 as incentives for my work partners. Jelena was extremely hostile and rude to me in front of my partners, asking me "how I would feel if someone said that to me." She continued on and was being extremely rude and unprofessional to me in a public setting. She ensured that everyone that overheard her would not be returning to that location, let alone buying glasses from her. Most people DID use the gift cards that day, and there is absolutely no reason why she should have berated me in the store when I am not the event organizer or said anything that should upset her. I'm not going to lie to my clients and partners and tell them that they have to use it that day, because they don't. They received the gift cards as an incentive for coming and as a thank you. She was extremely rude and I know for a fact I will never be returning to that location or purchasing a pair of sunglasses from her.

While I was buying time waiting for a hat design to be done, I stumbled upon this place. I dig…read moresome cool shades but really have no knowledge of the types, brands, lenses, cost, styles, and such. It can be intimidating for sure! On March 4th, around 7 pm I entered this establishment. First I was welcomed with a warm greeting. It wasn't cheesey, promise. It was genuine, with a great smile The young lady gave me the run down on all the different shades there. She was able to show me a ton of different styles. Along with answering any of my questions. She made the experience pleasant and memorable. Although I wasn't in the market for a new pair of glasses, the next time I do need some, I am heading back to this place. Andrea, I think that was her name, should receive more than 5 stars for her great service and attitude. She was super friendly, outgoing and made my experience memorable. Thanks again!!!

The perfect stop when you're hitting Phoenix ! Had a blast…read moreat puma , asics , converse & Nike outlets . After a few laps of the strip - you've got your steps in for the day already .

Horrible management at this center. Had an issue with us being one of 2 cars parked next to each…read moreother and each were broken in. Our new clothing and luggage stolen. I tried to tell the management office office lead what happened and they did not want to hear my story. I was basicslly told too bad and that's what happens when you leave your suitcase in view in the car. Of course, I know the risk is mine, but the fact thry had zero sympathy and don't even want to hear about crime in their area is sad. The other car said they had stuff stolen. From the trunk. So sad. I did some calling around and Chandler police confirmed that crime stats are high at this shopping center... so be VERY aware or give elsewhere.