I have round glasses where the axis needs to be adjusted perfectly or else I get vertigo/nausea…read more Lenses ended up popping out and these guys took care of it for FREE. Popped them back in for me and in a matter of minutes.

Very friendly people and great quality items. Employees are always willing to work with you…read more Everyone is very funny and this is the only eye doctor/glasses and contacts store I will go to.

Great customer service provided by Linda and Devin for a return. Makes me want to come back to this…read moreSunglass Hut for my next pair!

Sunglasses: Allowing you to stare at people without getting caught. It's like Facebook-stalking…read morebut in real life. I've been buying my sunglasses here for years. Staff can either be super excessively friendly or downright non-existent. It really depends on the associate that chooses to help you but I really haven't had any issues at this location. As for the sunglasses, of course they're marked on the higher end. Specialty stores are always like that. So if you can find your shades somewhere else for cheaper, go that route. One thing I do love that they offer is that if you buy their sunglasses kit [cleaner, cloth, and little screwdriver], they will refill your cleaning solution for free and forever. As someone who also wears glasses [usually at home though because y'all are judgemental and hate a girl in specs], I double it up and clean my regular glasses with them. Even if the store is busy, they'll just give you a new bottle if they can't refill it real quick for you. All in all, Sunglass Hut is a great place. Our future is so bright, we need shades! :D! *shot*

very good store. Staff are very friendly and professional and the best price with good quality. My…read moreonly place will consider getting a new glasses!

Avoid this business at all costs! I had billing questions and they did not want to help. The…read moreDr's wife was incredibly under professional, rude and even hung up on me TWICE. I am blown away at the how money hungry this group is, unhelpful and how the WIFE of the doctor would not even help me. I am so blown away at how unprofessional and rude they were that I am out of words. All I can say is FIND ANOTHER EYE CARE CENTER. All they want is money and then will hang up on you when you ask questions about why they invoice so much.

They were great with my toddler when needing to try on glasses for the first time. Very clear on…read morethe plan, working with my child to see what will fit the best and very knowledgeable about how to fit and work with children who need glasses. This whole process was new for us so it was great to have someone easy to work with, ask questions and make sure we find the right fit.

What a total gem! Maureen, Stephen, and Kim were the most kind welcoming people. My 1 year old son…read moreneeded glasses and Kim gave me such valuable and retainable information for pediatric glasses and the whole process of repairing and replacing what might come up with kids his age. I also had to stop by adult side to look at some frames for myself and Maureen was just the sweetest and most knowledgeable lady. She helped me pick out frames that suited my face shape but were also perfect for my personal style too. She and Stephen were soo sweet to my son and paid so much attention to him. I really leave a review but I just loved this place and will only be purchasing my glasses from them.

Lady had such a negative attitude. Bought glasses a said they looked bent. She looks at me like…read moreI'm an idiot then heats them up and starts bending them. When I got home they don't even lay flat on the table. The right arm is still bent out and I called and she said you needed the protection plan to exchange them. Sooo you offered me a cleaning kit but never a protective going plan ? I would have bought that too but noooo this lady is the worst I've ever met. Don't bother going to this location.

Terrible service!! Order replacement lenses for my sunglasses, when they arrived, they said I could…read morecome in anytime Monday - Friday for the new lenses to be put in my glasses. Went in today (Friday) at 1pm and she told me they were too busy to help me and I could go to LensCrafters to get them to do it in a very rude and condescending way. Mind you, I paid for these new lenses 4 weeks ago. LensCrafters was very helpful but were not happy they sent us there because the woman working was too lazy! She was the manager too!! Don't go to this location for customer service!

On Sunday afternoon stupid me put my eyeglasses on my driver-side car seat only to sit on them…read morelater and break them. I snapped on of the temple arms off and bent the other. Freaking great...right before my trip to Vegas where I'll need them to see the hockey game I'm going to attend among other things since I'm near-sighted. After searching for and eyeglass repair company I came across All-American Eyeglass Repair and saw on their website that most repairs can be done in less than an hour. They're closed on Sundays, however, so may only option was to go on Monday before my flight to Vegas. I arrived at about 10:30am and I was immediately greeted upon entering. The gentleman at the front was super nice and gave me an immediate "yes" when I asked if my glasses could be repaired. He quoted me the price, which I found to be fair...it was cheaper and way more convenient than going through an eyeglass company to order new frames and whatnot. I needed these immediately. He started it would be about 30-40 minutes to repair them. I found the amount of time to be amazingly quick. After explaining what happened and how I was on a little but of a time crunch, the gentleman (wish I got his name) offered to just swap out the frames and showed me a few options. The second option he presented I really liked and decided to go with that. New frames that I actually like for the same price to repair them....hell yeah! This wound up working out and I can't say enough positive things about this business. I am extremely satisfied and after my experience I immediately called my boyfriend, who also wears glasses, and told him to go there if he ever needs eyeglass repair.

Highly recommend! My glasses are like new! He fixed them in less than 5 minutes. I only wish I…read morehad come months ago! Price was less than I expected it would cost!

I recently visited Target Optical and had a mixed experience…read more Dr. Diaz was absolutely wonderful--professional, kind, and very thorough. He made me feel comfortable throughout the entire exam and took the time to answer all of my questions. I truly appreciated his care and would highly recommend him. Unfortunately, the experience at the front desk did not match the level of service provided by the doctor. The two customer service representatives were not welcoming or friendly, and they came across as unhelpful and dismissive. Especially the man, but the lady did not intervene at all to rectify the awful customer service being received. Nor, did she give off a nice or welcoming demeanor as well. It made what should have been a positive visit feel uncomfortable and unpleasant. I hope management takes this feedback seriously, because Dr. Diaz is excellent--but the front office experience needs significant improvement.

We had to switch optometrists because of insurance and I'm always skeptical switching to a new…read moreprovider. Dr. Diaz here was so wonderful! He was very nice interpersonally, patient, warm, and so knowledgeable! The appointment didn't feel rushed and I left the appointment feeling relieved to find another excellent provider, especially when eye exams can sometimes be stressful.

The perfect stop when you're hitting Phoenix ! Had a blast…read moreat puma , asics , converse & Nike outlets . After a few laps of the strip - you've got your steps in for the day already .

Horrible management at this center. Had an issue with us being one of 2 cars parked next to each…read moreother and each were broken in. Our new clothing and luggage stolen. I tried to tell the management office office lead what happened and they did not want to hear my story. I was basicslly told too bad and that's what happens when you leave your suitcase in view in the car. Of course, I know the risk is mine, but the fact thry had zero sympathy and don't even want to hear about crime in their area is sad. The other car said they had stuff stolen. From the trunk. So sad. I did some calling around and Chandler police confirmed that crime stats are high at this shopping center... so be VERY aware or give elsewhere.

Please notify your clients ahead of time if there will be no eye exams available . Traveled 95…read moremiles only for them to tell me Dr is not in today . What kind of customer service is that from LensCrafters I held them up to higher standards than that . You all just lost about 1200 dollars going elsewhere from now on .

customer service i walked in to pick up my glasses they saw me and didn't say anything and another…read moregentleman walked in and they helped him right away i guess he knew the manager after they sat him down they asked if i needed help

The pool supply company that I shop. Carries this line. The polarized pair I bought remarkably…read morehave two different lenses. Although from front on they appear matched when.putting them on the right lens IA completely opaque. Rough to the touch and now crushed beneath any car tire to follow my discovery. Couple clicks reveal msrp 6bjcks I paid 23. If anyone reads these. I'd think twice. Look twice before paying 4x more.

I recently purchased two pairs of sunglasses from this manufacturer at a boutique in Florida. When…read moreone of the sunglasses broke the day after purchased them and the day I flew back to AZ, I very concerned since I didn't have a way to return to the store I purchased them in. Lucky for me, the home office is located in north Scottsdale so I contacted them through their website to determine my options. Within a few days, I received a response from Karon who let me know that she would be able to help me. She kept me informed while she gathered information to exchange the broken glasses for an identical pair. She was also flexible with her schedule to facilitate the exchange. I really appreciated how helpful they were especially given the location was not a walk-in store. Not once did I receive any type of push back for the return.