Everyone here is amazing. I've been seeing Dr Luce for years (since she was at Target). My wife &…read moredaughters also see Dr Luce. Everyone here is 100% awesome. They're a little pricier than some but you're paying for quality and professionalism. The are all awesome. Oh and have Clay give you some coffee & do a magic trick for you!

I have round glasses where the axis needs to be adjusted perfectly or else I get vertigo/nausea…read more Lenses ended up popping out and these guys took care of it for FREE. Popped them back in for me and in a matter of minutes.

Avoid this business at all costs! I had billing questions and they did not want to help. The…read moreDr's wife was incredibly under professional, rude and even hung up on me TWICE. I am blown away at the how money hungry this group is, unhelpful and how the WIFE of the doctor would not even help me. I am so blown away at how unprofessional and rude they were that I am out of words. All I can say is FIND ANOTHER EYE CARE CENTER. All they want is money and then will hang up on you when you ask questions about why they invoice so much.

We have been going to Dr. Van Over and Chandler Eye Care for 15 years now…read more Dr. Van Over and the entire staff at Chandler Eye Care are the absolute best in the entire state of Arizona!

They were great with my toddler when needing to try on glasses for the first time. Very clear on…read morethe plan, working with my child to see what will fit the best and very knowledgeable about how to fit and work with children who need glasses. This whole process was new for us so it was great to have someone easy to work with, ask questions and make sure we find the right fit.

What a total gem! Maureen, Stephen, and Kim were the most kind welcoming people. My 1 year old son…read moreneeded glasses and Kim gave me such valuable and retainable information for pediatric glasses and the whole process of repairing and replacing what might come up with kids his age. I also had to stop by adult side to look at some frames for myself and Maureen was just the sweetest and most knowledgeable lady. She helped me pick out frames that suited my face shape but were also perfect for my personal style too. She and Stephen were soo sweet to my son and paid so much attention to him. I really leave a review but I just loved this place and will only be purchasing my glasses from them.

Lady had such a negative attitude. Bought glasses a said they looked bent. She looks at me like…read moreI'm an idiot then heats them up and starts bending them. When I got home they don't even lay flat on the table. The right arm is still bent out and I called and she said you needed the protection plan to exchange them. Sooo you offered me a cleaning kit but never a protective going plan ? I would have bought that too but noooo this lady is the worst I've ever met. Don't bother going to this location.

Terrible service!! Order replacement lenses for my sunglasses, when they arrived, they said I could…read morecome in anytime Monday - Friday for the new lenses to be put in my glasses. Went in today (Friday) at 1pm and she told me they were too busy to help me and I could go to LensCrafters to get them to do it in a very rude and condescending way. Mind you, I paid for these new lenses 4 weeks ago. LensCrafters was very helpful but were not happy they sent us there because the woman working was too lazy! She was the manager too!! Don't go to this location for customer service!

A local optometrist quoted me for $300 to have plastic frame refinished and polished. I searched…read morefor frame refurbishing online and All-American Eyeglass Repair came up. There's an online submission where you can attach photos. For some reason, I could only send one, but Tyler got back to me quickly. We had a quick call, and he let me know they'll do their best. The condition of the frames would affect how much they're able to do. I'm amazed at the before and after, and these frames are just like new! I've been searching for several years to find these frames that are out of production because the frame height is so hard to find. They're over a decade old, and I've settled for frames that just didn't hit the mark. My cost with shipping was $226.60. That ~$75 can go towards whatever lens upgrades I'll definitely need. Thanks Tyler and team! I can't wait to get new lenses in these ones!

i met harriet on the the phone, she was delightful and a pleasure to speak with, she was recommend…read moreto me by audra from the oakley store at tempe market place. i live in chandler so her location was convenient for me, i stopped in with my broken oakley wiretap 2.0 frames that were in bad shape, but very expensive, harriet looked them over, assured me she could fix them, which i agreed to with the very reasonable price, in about an hour she said, which i could not believe. so i showed up in an hour and to my surprise, presto, connor one of harriet's technicians handed me my glasses that i couldn't believe were mine, brand new. thats my story and im sticking to it. harriet has a beautiful store, her tech's connor and tyler are knowledgable, friendly and no beating around the bush, they know there glasses, that was on wednesday july 1st since then ive given harriet and staff two more of my oakley frames for repair and service and ditto, repaired like new. i consider all american eyeglass repair family and i'm so happy that i made that initial phone call. bless you guys for your honesty, reliability and great customer service.

I recently visited Target Optical and had a mixed experience…read more Dr. Diaz was absolutely wonderful--professional, kind, and very thorough. He made me feel comfortable throughout the entire exam and took the time to answer all of my questions. I truly appreciated his care and would highly recommend him. Unfortunately, the experience at the front desk did not match the level of service provided by the doctor. The two customer service representatives were not welcoming or friendly, and they came across as unhelpful and dismissive. Especially the man, but the lady did not intervene at all to rectify the awful customer service being received. Nor, did she give off a nice or welcoming demeanor as well. It made what should have been a positive visit feel uncomfortable and unpleasant. I hope management takes this feedback seriously, because Dr. Diaz is excellent--but the front office experience needs significant improvement.

We had to switch optometrists because of insurance and I'm always skeptical switching to a new…read moreprovider. Dr. Diaz here was so wonderful! He was very nice interpersonally, patient, warm, and so knowledgeable! The appointment didn't feel rushed and I left the appointment feeling relieved to find another excellent provider, especially when eye exams can sometimes be stressful.

The perfect stop when you're hitting Phoenix ! Had a blast…read moreat puma , asics , converse & Nike outlets . After a few laps of the strip - you've got your steps in for the day already .

Horrible management at this center. Had an issue with us being one of 2 cars parked next to each…read moreother and each were broken in. Our new clothing and luggage stolen. I tried to tell the management office office lead what happened and they did not want to hear my story. I was basicslly told too bad and that's what happens when you leave your suitcase in view in the car. Of course, I know the risk is mine, but the fact thry had zero sympathy and don't even want to hear about crime in their area is sad. The other car said they had stuff stolen. From the trunk. So sad. I did some calling around and Chandler police confirmed that crime stats are high at this shopping center... so be VERY aware or give elsewhere.

I went in with the replacement warranty for my 2 glasses, there was a disagreement regarding the…read moreterms, and the junior employees were not accommodating. Kudos to the manager Mr. Berninard who handled the situation well, and listened to my concerns regarding replacing the frames under the warranty and paying out off pocket for the lenses. His calm demeanor, professionalism, and willingness to accommodate the customer, is what customer service is all about. Kudos my friend, it's refreshing to see such a personality in management. Dr. Singh

Wow, talk about chaos on all fronts. Once you're in the seat, it's smooth sailing. They truly need…read moresomeone to triage clients on where to go and also take a number... think of Going to the Er with a mix of Costco entrance staff. You'll probably have a much happier store. Thank you for your help and now I know what to do and will be making an appointment soon for a new pair of glasses, new lenses and also some help with my other two pairs. Prob going to make it rain at LensCrafters or possibly Warby Parker, time will tell .