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    LensCrafters

    3.3 (50 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 month ago

    Services - LensCrafters

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    LensCrafters Photos

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    Recommended Reviews - LensCrafters

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    Reviews With Photos

    Optometrist inside Lenscrafters 2021
    Ian K.

    This is for the optometrist in Lenscrafters. We went here because Lenscrafters is located around the country and felt it would be convenient. We needed a contact lens prescription. The first visit they do the examination and then say they do not have any contacts with that prescription so we have to come back in 1 week. And they do not give me the prescription. The optometrist goes on to tell my son that you should not wear contacts more than 12 hours because of "increased risk for eye infections." The next week we come back and the contacts are fine, however, this time he tells me that you should not wear contacts more than 9-10 hours. So in 1 week he changed his story. First, everyone wears contacts for longer than 9 hours. For people who work 9am-5pm that is 9 hours. Second, there is no study or evidence or National recommendation showing that wearing contacts longer than 9-10 hours increases your risk for eye infection. There are studies showing you should not wear your contacts over night. However, there is no study showing a duration proven to increase your risk for eye infections. He then refused to give me the contact lens prescription because he stated "it is our standard to have you come in 3 times before I release your prescription. This is standard for all optometrists." I found this strange because the assistant the prior week said the prescription would release the prescription once the contacts were tried on. The optometrist denied this. So I called 3 other optometrists in the area and 2 others in other states that I frequent and they all said that the prescription is released after at most 2 visits but normally one visit. I also found out that this optometrist is more expensive than other optometrists. I was ready to leave and just make an appointment at another optometrist for another eye examination because it really was not worth the headache of dealing with this person. Then the optometrist said he would "make an exception and release the prescription." However, he warned me that the prescription "was only good for the brand of contact lens that they sell." So this optometrist: 1. Changed his mind about how long you should wear contacts from 12 hours to 9-10 hours. Again neither is true based on studies, evidence, or recommendations. 2. He stated that it is standard practice to have 3 visits before a contact lens prescription is released. 3. He stated that his prescription is only for the brand of contact lens that they sell. I'm sure other people have been to this place and gotten their prescription in 1 or 2 visits which would support what I am saying above that they have inconsistencies in their practice.

    Cracking of coating on lenses!

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    2 months ago

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    2 months ago

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    7 months ago

    I went in to have my glasses repaired and Liberty was awesome. She took care of the issue quickly and was very helpful....

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    1 year ago

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    1 year ago

    Service is great, glasses came quickly, wonderful selection. The dr took his time in making sure I got my prescription correctly.

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    1 year ago

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    3 years ago

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    7 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    7 years ago

    Business owner information

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    Matthew W.

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    4 years ago

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    13 years ago

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    5 years ago

    Great staff and doctor, this is where I always go for my contact prescription and they are very kind and thorough

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    8 years ago

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    7 years ago

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    9 years ago

    Great place to get your eyeglass prescription filled!

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    5 years ago

    I needed a quick adjustment on my eyeglasses and while the store was busy, I was in and out within a couple of minutes. Great service.

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    12 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - LensCrafters

    Review Highlights - LensCrafters

    I will remain a loyal customer, and highly recommend the Chandler mall store specifically!

    Mentioned in 3 reviews

    Read more highlights

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    Ocotillo Eyecare - The place to go for your Eyes!

    Ocotillo Eyecare

    4.2(58 reviews)
    4.1 mi
    $$

    Everyone in the office goes ABOVE and BEYOND to make sure we get everything we need! Bought…read moreprescription Oakley shades for my softball teen and she couldn't be happier! Thank you Ocotillo Eyecare! Liz​

    When I first started going to Ocotillo Eyecare it was great! I liked the doctors and the folks out…read morefront were amazing. This last time I saw a new doctor. She told me that I had severely dry eyes and I'd have to come back after not wearing glasses and using drops for a week. She also said I have glaucoma and got me a referral for a consult. THEN she said that if I get floaters I need to call 911 immediately and when I asked why she said it's because my retina detached. She also said I have high cholesterol (from my eyes???). All of this was said with drama and also rudeness. For the record, I am 41. Anyway, went back a week later (wore my contacts all week (no I didn't listen) and she said my eyes look MUCH better (uh ok) and she released my new contact prescription from being held hostage. That day I had to wait over an hour for her to see me. Yesterday, I went to the glaucoma consult. The PA was laughing when she got the image results because apparently they get this doctor's wacky consults all the time. My eyes are fine. There is no glaucoma (like at all...not even borderline). There is no reason to be worried about my retina detaching. Anyway, I am a very good judge of character and thought this doc was wrong from the get-go (although, I will admit I just found out my cholesterol is in fact borderline high), so I didn't freak out about any of this. I can only imagine she's going to scare the crap out of someone though and cause anxiety and panic! I will be finding a new eye doc asap and if you're looking for a new doc, don't go here.

    Photos
    Ocotillo Eyecare
    Ocotillo Eyecare
    Ocotillo Eyecare - We provide the latest technology in eye care with friendly, attentive service.

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    We provide the latest technology in eye care with friendly, attentive service.

    Insight Eyecare & Eyewear - Company statement

    Insight Eyecare & Eyewear

    4.5(52 reviews)
    5.1 mi
    $$$

    Awesome place! Very friendly and always takes care of what I need. The lady at the end took her…read moretime to figure out the absolute best price for my contacts and glasses with what my insurance would cover. Would highly recommend anyone to come here! I also love that they serve coffee/water while you wait!

    We will never go to insight eyewear again. Customer service is so horrible it's unreal. Went into…read morean appointment March 25th and received all but one pair of sunglasses 2 weeks later. Called multiple times for the staff to tell me that they take longer to be made. Come to find out after the 3rd call that they needed to be remade since they didn't pass inspection.I get a text that they will be shipping on or before the 29th and that they will follow up with me as soon as they get updates. It is May 11th so I call back to see where they are at since I was told they would be expedited. Guess what the sunglasses were there for over a week and the front desk staff told me I opted out of text, which is a lie. If you want over priced glasses and them to take forever to get to you plus horrible customer service this is the place for you!

    Photos
    Insight Eyecare & Eyewear - Our Impressive Eyewear Gallery: Over 1,000 frame styles, offering exclusive brands and fashion-forward designer eyeglasses.

    Our Impressive Eyewear Gallery: Over 1,000 frame styles, offering exclusive brands and fashion-forward designer eyeglasses.

    Insight Eyecare & Eyewear - Our friendly, experienced staff

    Our friendly, experienced staff

    Insight Eyecare & Eyewear - We have a wide variety of sunglasses to choose from, including Maui Jim, Ray-ban, and Oakley. All available in prescription.

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    We have a wide variety of sunglasses to choose from, including Maui Jim, Ray-ban, and Oakley. All available in prescription.

    Barnet Dulaney Perkins Eye Center

    Barnet Dulaney Perkins Eye Center

    3.3(118 reviews)
    1.4 mi
    Available by appointment
    Certified professionals

    My grandma was a new patient and check in process and call back was quick! Was taken back into a…read moreroom for testings and Sydney took care of us! She was so kind, patient and understanding towards us and my grandma. Did not feel rushed at all. It's the type of service and care that is not always given in other clinics and places. Thank you to Sierra for helping me with a question and went out of her way to figure it out :) Thank you both for taking your time with us !

    I found myself coming here on the recommendation of my primary doctor who wanted me to get more…read morethan just a general eye exam from Lens Crafters. I wasn't sure what to expect here having seen their ads endlessly on tv and passing BDP buildings all over town, including up in Globe. Perhaps I expected them to be franchised and soulless, without any real people or knowledge beyond their slick marketing pieces. Sort of like politicians. It is occasionally nice to find that reality does not match your expectations, and BDP is one of those places. Everybody there was genuinely nice, and I had to do a lot of different tests with more than a few specialists. All of them took the time to explain what they were doing and the results. The docs assistants (who lets face it do most of the work, and are the unsung hero's) were all great as well and deserve a huge thumbs up as well.

    Photos
    Barnet Dulaney Perkins Eye Center
    Barnet Dulaney Perkins Eye Center - When you enter the office, you can't speak to a human. U see this machine instead.

    When you enter the office, you can't speak to a human. U see this machine instead.

    Barnet Dulaney Perkins Eye Center - Why in 2024 we still have this signage up? I work at local hospitals and we don't even see this anymore!!! Take it down!!

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    Why in 2024 we still have this signage up? I work at local hospitals and we don't even see this anymore!!! Take it down!!

    LensCrafters - opticians - Updated May 2026

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