Walk in the door and the person at the front immediately acknowledges you as you walk- the folks on the left in the glasses area, if not busy with others will say hello. All the staff are attentive and they listen. I have a tendency to pick big frames and tint - sometimes, I take my time. I never feel rushed. Both Doctors are great The office and exam areas are clean and are kept sterile to ensure our safety. No hidden fees. I recommend for the whole family read more

Truly the best of the best! Great selection of frames and sunglasses. The staff are all amazing. They truly care about their patients.. thank you! read more

I wish you could give less than one star. I ordered glasses a month ago and was told they would be in in 5 business days. Two weeks later I called to check on them and was told I would get a call back. I didn't. I called again to check on my glasses and was told they had a problem with them and they needed to go back. I was given another date they would be ready. They weren't. Now that I want a refund they are claiming that they were a special order and non refundable. I was never told they were a special order until I wanted my money back. I called upset yes but didn't raise my voice or use foul language just stated the facts and was told I was disrespectful. What's disrespectful is the lack of service and the non existent business ethic. I've been going there for years and they were great until there's a problem. read more

I've been going to Val Vista Vision for years and wouldn't go anywhere else. Dr. Cooley takes time to explain everything and offers suggestions to keep your eyes healthy. They continually upgrade their equipment and the exam is very thorough. Great staff as well! read more

This is the best vision center you can ask for! The optometrists are so thorough and precise, and let me tell you...the office staff is "all that and a bag of chips as well!" I can't say enough about Sue (she heads up the contacts side of things,) and she is spectacular. Having worked in the healthcare world myself as well as front offices before, she is a shining star. To put it as my mom used to say..."they don't make people like her anymore!" Sue, you are a one of a kind. Thank you Val Vista Vision for another great service experience! read more

I was looking for a new eye doctor and found Val Vista Vision on the PublicSquare website. I couldn't be more happy to have made the switch. Walking in it instantly feels like home. Not to mention, I had to bring my two-year-old to my first appointment, and they were adamant they had no problem keeping an eye on him. During my exam, I heard nothing but giggles. Everyone is wonderful, but Sue is my gal! I adore her! You can't leave her desk and not be laughing while walking out the door. She goes above and beyond to accommodate. I can only say great things about this business and everyone employed here. My only regret is not leaving this review sooner. Long overdue. read more

This doctors office is comfortable, clean, and modern! The front-desk staff was nice and very helpful. I had the joy of seeing doctor Cooley- Staley and I count my lucky stars. She was so professional and kind. She took the time to listen to my situation and explained all of what was happening in my eye. I actually am looking forward to my follow up appointment. Thank you Val Vista Vision! read more

These days the stress levels are high, anxious about everything is everywhere, and other people's fears make life in general stressful. My anxiety has been higher because of covid 19 as well. The office staff and doctor are always warm and welcoming. For the store time I was there, all the worries we're gone. They have always been very helpful, professional, caring, listens to my concerns, patient, and just overall great. Not only would I recommend this office but I encourage it! read more

I have been going to Val Vista Vision for about 8 years! I see Dr. Cooley & Dr. Powell. They are truly amazing and explains everything in detail! I feel very comfortable there and I recommend this vision place highly! The gals in the optic part that help you pick out glasses are so good also! Laura is outstanding, very kind, and very helpful Christy read more

This was my first eye appointment since I was a child so I was bit nervous. I chose going to VVV because my husband goes there and he always has positive things to say. From making an appointment online to walking out the door after my appointment everything was awesome. The staff there is super friendly. Not once did I feel uncomfortable and my nerves were eased right off the bat. Dr. Eskew was great. She explained everything so that I could understand. Not once was I overwhelmed with what she was telling me. When it was time to pick out glasses Laura was so sweet and helpful. I was I little overwhelmed with all the options and did really know what I liked but she was patient with me and helped along the way. I definitely recommend this all women's office! They were amazing! read more

Great service and friendly staff! I started going to Val Vista Vision because it was close to my house. The doctor was great and the receptionists are nice. I called to have my glasses shipped to me and the lady who answered the phone was exceptionally friendly. I'm so glad I got my glasses from here. read more

Yesterday I took my 9 year old daughter for her first eye exam. When we arrived I felt the atmosphere was very relaxed (they were playing country music, my favorite!) The paperwork was very minimal. Within maybe 4 minutes we were called back. They had my daughter go through lots of different vision tests which I appreciate because I wanted her to receive the best care. Our optometrist was Stacie Eskew who was so kind and nurturing. My daughter was very scared to get the eye drops to dilate her eyes and after about 5 minutes of begging her to do them we were able to convince her. I appreciated the fact that even though my daughter was making it a little more difficult during the eye exam, Dr. Eskew was patient enough for her to finally agree to the eye drops. After her eye exam was done we met with I believe her name was Stephanie who helped us pick out some frames. I just want to say thank you to the entire team for making her first eye exam experience a good one! read more

Val Vista Vision - Optometrists Near Me - Gilbert, Arizona

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I had recently found this optician, liked their selection of eyewear and ordered glasses. I recently tore a contact and couldn't get it out of my eye. Happy that I was able to make a last minute appointment. I may have been in the office 10 minutes and my eye feels great. read more

Beware Senior citizens. Misleading on transitional glasses policy. Sold us prescription sunglasses that weren't needed. $500 Wouldn't take return. Not willing to work with us. read more

I cannot recommend Val Vista Vision enough times. The Doctor I saw (sadly can't remember her name) was awesome. She explained everything and spent lots of time trying to get things perfect. Then there's the staff. All are just awesome. And, during this Covid thing, sometimes that's hard to do. The eyeglass lady that helped me was GREAT! It was nice to have a sales type person give honest opinions. I have been going here for 6 years and hope to for many more. read more

This is the best optometrist office. From day one, I've been a fan. At one point, I had a change in vision insurance, one that Val Vista Vision did not accept. So, I had to go to another office. The following year when it came time to elect new benefits, I made sure to choose one this place accepted. Point is: I love Val Vista Vision. Everything about this place exceeds my expectations. It's very modern in design. It's always clean. Dr. Cooley-Staley is amazing. She's friendly and very thorough. She takes her time to educate me and answer all my questions. The staff is extremely friendly and helpful. They always give me heads up on rebates, deals, etc. They do a great job explaining everything and are always on time. They always give me some sort of discount every time I come in. My most favorite deal is 40% off sunglasses with purchase of one-year supply of contacts. I love this deal since it cuts price down significantly, and their selection includes high-end brands like Tom Ford, Gucci, Kate Spade, etc. Essentially I'm getting an unbeatable deal on sunglasses. read more

Been going to Val Vista Vision for at least 8 years now I would say and maybe even going on 10 years! They always get my script right and I never wait long at all! read more

The best eye doctors in Arizona!! Love going to see Dr Eskew. Thank you again for everything. Lisa A read more

This place is great! The office staff is very friendly. The Doctors take their time to get your prescription right. Large selection of eyeglass frames at a reasonable cost. Definitely recommend, read more

We have been going to Val Vista Vision for years and always have had a great experience. From the moment I walk in, the front receptionist is always friendly, the techs are very thorough and explain everything they are doing. I've seen Dr Cooley, Dr Eskew and Dr Powell and is evident they are experts in eye care. Pretty good selection of glasses and knowledgeable staff to help you select the right frames that fit and look good. Sue is always helpful when ordering my contact lenses. Overall, this office is knowledgeable, visits are timely and great care is provided to meet your needs. read more

I've been going here for around 5 years. I have a somewhat odd vision profile my whole life, which generally makes it so I have to explain a lot to the dr. Not here. They were able to explain things even more clearly. They are incredibly fast but extremely thorough. The dr takes as much time with you as you need to answer questions. Very easy to make an appointment either online or by phone. They. also remind you of your upcoming appointment via text if you want. The person helping you pick out frames is awesome. She takes into consideration what you think you want as color and size/ shape. However the invaluable advice or consultation helps boost your confidence. She always helps to find the frames that are perfect for you. read more

My first visit here was excellent. Everything went as well as it could have. I left with the most fabulous pair of sunglasses that I hadn't seen in any store. Getting lots of compliments on them! I will be a regular. read more

I was in need for a new eye place after moving to AZ, basically overdue. Not sure how things were going to work post covid19 but knowing I was at the point I really was struggling with my current glasses. My insurance gave me a few places but with reviews this seemed to be the best. I was VERY pleasantly surprised! I loved Dr Powell and the ladies were wonderful! It's so hard when finding new Doctors but I'm extremely happy. Everything was sanitary. The technician helped me choose glasses that look great with my face structure! I'd definitely recommend this place! read more

Couldn't have a better experience here with Dr Cooley-Staley. She and the staff are very friendly and efficient and Dr Cooley-Staley really cares about you and your eye health. I waited 5 mins get called back for my eye exam. Went through the battery of tests and went over everything in detail. Answered all my questions and really listened. Very thorough. Great experience... will bring the rest of the family for sure. read more

We've been coming here for several years and have always had a good experience. My whole family sees Dr Eskew.

Had a great eye exam visit this past week. Dr Eskew and her entire staff are warm and friendly. The minute you walk in you feel the welcome mat was there just for you! The Receptionist, assistants, Doctor and glasses expert made my overall experience a pleasant one!!! No detail is overlooked with the expert efficiency and caring that makes you feel that you are in good hands. I can't thank everyone enough for putting me at ease from start to finish!!! Sincerely Marlene Knotts Gilbert read more

Have been going to this place for the past 2 years and always have a great experience. Everyone is kind and professional. Great supply of glasses and great music. read more

Great, friendly staff. The optometrist was very professional and gave me great insight into my specific needs. Took time to answer all my questions and didn't rush me through a process. Attractive office too! read more

Been going here for three years now! Very nice and accommodating people! I would recomend. Laura who helps me pick out my glasses and set them all up for me is great plus I come in there several times throughout the year with my glasses to reajusted by Laura. read more

Outstanding place with an outstanding doctor. I decided to schedule an appointment here after reading the glowing reviews and realizing my latest vision insurance has this place in network. Prior to this, I've been mainly going to Sam's Club thinking I was getting an incredible bargain on designer frames while also consistently get the wrong prescription lenses over and over. It's unbelievable how many times they'd have to take a new pair back and have them remade/fixed over and over again at Sam's Club. After not being able to wear a gorgeous pair of brand new D&G glasses I got from Sam's Club thanks to a completely off prescription yet again, I decided enough was enough and that it was time to visit a private practice instead. I got in with Dr. Powell the same week I called which made me so happy as I thought I'd have to wait a long time to get in. I've been struggling with a 2 year old pair of prescription glasses to the point I was squinting and struggling to read things from a distance. Getting new glasses with a proper prescription became a dire necessity for me. I checked into my appointment and I only had to wait a little bit before being taken back. The person who did my eye pressure and other tests was so sweet. I wish I caught her name so I could give her a shoutout in this review. Dr. Powell was also very sweet too and very helpful. I explained my concerns to her and explained how Sam's Club kept screwing up and she genuinely listened to me. I did retinal imaging and she was really thorough overall with checking my eyes out. She let me know about a condition that I could possibly have as well as prescribed allergy eye drops to help with my itchy eyes. She also made a makeshift pair of glasses with the prescription she was giving me to see if they worked for me. On her first try, they were perfect! I was so elated and so grateful. Dr. Powell sent me out to pick out my glasses and I was astounded by the selection they have. I had a backup plan of going to Costco if the prices were too outrageous but I was pleasantly surprised. I had a pretty decent frame allowance ($160) so I was really happy to see a lot of the designer frames were decently priced and within a reasonable range of my allowance. I settled on a gorgeous pair of black and pink Juicy Couture frames that I fell in love with that were only about $200 (and even less after my frame allowance covered a large portion of it plus my 20% off the portion I had to pay out of pocket thanks to my insurance). The very nice lady that put in my order and helped me with picking my glasses was amazing as well. There's not a single person in this office that isn't kind. That was 11/9. They finally got in 11/27. So my only note is that they are a bit slow, but I'd take slow and the correct prescription rather than fast and not even correct with multiple times sent back ANY day. My glasses are perfect. They aren't squeezing my head, they are just right, and I feel so happy. I actually got a little emotional because I used to dread getting new glasses and now it's a completely different experience for me. My mom was even so happy for me. And after all of my praise for this place, my mom decided to schedule her own appointment with Dr. Powell to get an updated prescription and contact lenses. I will also definitely be back in January to get a pair of prescription sunglasses as well as get new (and totally correct -- thanks a lot for nothing Sam's Club) lenses in my brand new never worn D&G frames from this place. Super happy with my overall experience and I will without a doubt be back. read more

Val Vista Vision is awesome! From the minute you walk in the door it is a wonderful experience. Caring, considerate staff and doctors is the main objective. Oh and did I mention thorough? All of the latest equipment to make sure that you get the correct prescription the first time! And such a wide selection of frames to choose from. I'll never go anywhere else!! read more

I do like this practice. Clean, docs are nice, decent selection of eyewear. I will say that an eye exam takes FOREVER. I had a very routine exam and I was in that office for over 90 minutes. I thought maybe that was because I had to pick out eyewear but I had to drop off someone at appointment there and they also took over 90 minutes. Seems quite excessive. Would give practice 5 stars if not for the long wait times. read more

Dr. Powell and staff were very personable, professional and helpful. The office was modern and very clean. I haven't had my vision checked for over a decade, so had a series of vision tests done. I highly recommend. read more

Great staff, took the time to answer all of my questions. Convenient location, excellent selection of frames and other products. Highly recommend! read more

I'm super happy with the care I have received from Val Vista Vision. I have been a patient for the past 15 years and my kids also get their eye care and glasses there. The doctors and support staff are wonderful. read more

I always appreciate the extrA time the entire staff is willing to spend to get it just right!!!

Val Vista Vision is a rare commodity these days. Their customer service sets the bar very, very high. I've been coming to VVV for over 8 years now, and each experience has been pleasant. I've had two occasions where my contacts weren't fitting comfortably. Dr. Cooley and Sue refused to stop working the issue until my eyes were completely perfect. Each time I go, every employee is pleasant. They all greet you with a genuine smile and truly do seem to have a sense of concern for your comfort. Thank you for keeping my faith. Some businesses still do practice the very best in customer service. Oh...also - both my contacts and my glasses are great! read more

Love the staff and service here. I live about 35 mins away and don't mind the drive because of how great they are!

Immediately after receiving my new glasses I struggled to see, the vision was blurry. After trying them for a few months I went back and was given another prescription which was no better, in fact worse. This occurred during the midst of COVID. When I went back I was told I waited too long and made to feel as if I was the problem and not the glasses. I have not been able to use the glasses since and I have decided to take my business elsewhere and my experience at this place was one that I do not wish to repeat. When we seek help from professionals we expect exactly that. At my last visit I told them I was going elsewhere, there was no attempt to reconcile. read more

Everyone was so nice and helpful! They took the time to answer any and all questions. Everything was organized well and ran efficiently.