The team at Eye Care Professionals were wonderful to work with. I was trying to get back into contact lenses after several years of wearing glasses and they were very professional and patient with me as I had to try several different options before finding the right fit. The Doctor and office staff were wonderful to work with and made sure that I was comfortable with my new contact lenses before making a final selection. I highly recommend this team and office and am grateful for their patience and expertise. read more

My visit went smoothly! Everyone was professional and I didn't feel any pressure to buy frames.

I drove from San tan Valley for a 12:30 pm appointment. I arrived at 12:15 pm so I could get paperwork done before my appointment per their request. At 12:45 pm I still was not being seen so I asked the front desk how long it would be. She said the doctor just started another appointment and there was another person before me. So I said "so an hour behind schedule"? And she said yes I guess so. She asked if I wanted to reschedule after I had driven over 40 minutes to get there. I refused. I will never use this business again. They run over one hour behind schedule. No thanks! read more

I had a mishap last year here at Eye Care Professionals. This year, with VSP insurance, I went back. My first pair of glasses was with all the bells and whistles, and I used a set of old frames for $274. I went back and they told me my would be ready in a week. I picked them up (and yes, with old frames). The bill was $450. Really? I will never use these crooks again. I am so mad! Stick it where the sun doesn't shine. I will be sure not to come back and be sure to tell everyone that I know. Shame on you. Squeezing seniors!! read more

Dr. Joe Reitano would be successful in any medical field because he is an excellent communicator and passionate about what he does. He is extremely knowledgable in the field of Ophthalmology (and general anatomy/biology) as well as uniquely proficient in patient care and customer service. His Team exudes the same level of professionalism and exemplary service. The young lady (didn't catch name) that did my eye exam was very professional, kind and patient. Jill assisted me with my new lenses and prescription sunglasses and made the experience very positive. She was also kind enough to fix my old frames that I wanted to keep. It was just a very enjoyable experience and the care they provide is a great value. I will recommend this Optometry Practice to everyone I know and I am confident their experience will be just as exceptional as mine was. read more

Great facility, professional staff. I've been a patient off and on for 20 years. I highly recommend.

I recommend to all ages and first time patients needing help with their vision. The doctor and staff were friendly, informative, and had great recommendations on frames and eye care. read more

Dr. Heidi is great!! Very detailed and explained everything where even I could understand. Great frame selection, and great help with finding the perfect frame for me. Highly recommended. read more

I am a VERY longtime patient of Dr. Joseph Reitano at Eyecare Professionals. I think he is a great doctor. I had been told by an ophthalmologist that my corrected vision could not be improved but Dr. Reitano spent a lot of time fine tuning during my vision tests and I am thrilled that I now see better than before read more

Friday 9/18/2020.....I had an eye appointment this morning at Eye Care Professional's for my yearly exam with Dr. Joe Reitano. After a very thorough exam Dr. Joe asked me if the glasses I were wearing if I purchased them from him and I said no that I bought them online. Then he proceeded to go on about the Covid situation and how he was able to keep his staff working during that time but if all his patients bought their glasses online he would have to fire his staff. At that point he proceeds to tell me that he was going to release me as his patient because I buy my glasses online. Needless to say I was at a loss for words couldn't believe he actually said that to me. Now mind you then he makes the comment dont get me wrong I am all for shopping online. Well I guess he meant all except for glasses. Sorry I won't pay his ridiculous prices when I can get mine online and buy several pairs and still not spend what I would pay for one pair at his office. So if you are a patient of either Dr Joe or Dr. Heidi at Eye Care professionals you may be released as a patient if you purchase your glasses online. Sure won't be referring any of my friends to their office!!! Judy Johnson Chandler, Az. read more

Dr. Frank Reitano is friendly, professional, and genuinely helpful. He explains his process and diagnosis and puts you at ease. I normally wouldn't leave a review for a physician, but I am so pleased with the care I get at Eye Care Professionals that I want to spread the word. read more

This is MY VERY FIRST VISIT and it has been HORRIBLE! I had an exam and ordered glasses. I was told it would take 7 - 10 business days for me to get them. I received a phone call 9 days later saying my insurance won't pay for the frames. I told them "that's all right, I will pay for the frames." Two and a half weeks later, I receive a call saying my glasses are ready! I went and picked them up on a Saturday (their hours conflict with my work schedule during the week, so I can go only Saturdays.) My glasses looked beautiful! I got $25 off for the DELAY of my glasses by a manager I did not get introduced to or even SEE in the back office...While driving home, I noticed during the transition in the sun that there were two big SCRIBBLES in the left-lense...SERIOUSLY!? I'm thinking: I didn't do that! I haven't even cleaned them yet! I immediately called the office and left a message. (I was leaving to go to Ohio for a funeral early the very next morning.) When I FINALLY returned the glasses (two Saturdays later), I am told that the glasses are defective! It took ANOTHER TEN DAYS for my glasses to be ready! I asked the employee to speak with a manager and I was told that one is not available on Saturdays. The employee took a message for the female manager to call me on Monday. (I STILL HAVEN'T RECEIVED A PHONE CALL & it has been OVER A MONTH!) This is THEE WORSE CUSTOMER SERVICE EVER! DO NOT GO HERE! read more

We have been going to see Dr. Heidi for 9-10 years and are very pleased with the eye exam. The staff is very friendly.

Drs. Joseph & Heidi Reitano are professionals that have bent over backwards to enhance my eyesight with contacts. My experience with the staff and the doctors was amazing. I highly recommend this business if you want to feel like you have gotten the best care for your eyes. read more

This is a great practice! Front office is kind, knowledgeable and efficient. Dr. Heidi did my first exam and was right on time and very thorough. She was a little concerned about a couple things and wanted me to return for a follow up exam. Dr Joe did the follow up exam. Their equipment is top-notch and Dr Joe did a wonderful job of explaining the findings. He made sure I understood their concern and set the plan for future exams and monitoring. You won't be dissapointed with these professionals! read more

I think the doctors here are very good. I'm glad the office has a line of affordable frames now making their pricing almost as good as Costco. I was surprised to be charged $40 for refraction. I was told this is no covered by United Healthcare. Don't all eye exams include refraction? I will have to check around with other optometrists in my area to see how they handle this. read more

I had a very good experience the last two visits to ECP. There was no pressure to fill my prescription there at the store, and they gave me a written prescription without me even asking. I found everyone very friendly and helpful. Two years ago, my last visit, I chose to have my prescription filed elsewhere, however this tone in giving them that business as well. I would recommend this business to friends! read more

My husband and I both had very bad experiences here. My appointment time was 7:30am. I was seen by the optometrist at 8:25. My husband's appointment was at 2:00pm. He got up and left their office at 2:45pm. They called him 5 minutes later saying, "We weren't done with your appointment." They didn't know he had never been called back? He was the only one in the waiting room. And what I did not expect was the optometrist to try to guilt me into buying a pair of glasses from them because "we wouldn't stay in business if people only came in for exams."It is not my problem if your business model does not work well with the current economy. I should not be given a guilt trip by the optometrist because I would rather spend less than half of what they would charge me for glasses somewhere else. Why would I pay $10 for a gallon of milk at one store if I can get it for $5 at another? I wouldn't. read more

I've been going here for about 6 years so comparably of my review is a little low. But I have to say their selection of eye wear had been beautiful. Marc Jacobs , DY , Calvin , and sport effective wear. They have it. I like their doctors also all of them are amazing and funny. Nice location , new shop also . of course check with your insurance and if you don't may have to go cheaper location .the service is great for everything except one area, phone calls, and telling you your glasses are ready. 6/years not once have I got a call before I had to call and also I've been placed on hold way to long 25 minutes before the phone just disconnected , phone game is low. But once again, that would be a big factor but everything else here is so perfect I over look it completely . read more

Eye Care Professionals - Sit down magic - Optometrists Near Me - Chandler, Arizona

I have been going to this office for many years and I cannot be happier about my experience. The staff is knowledgeable and friendly and Dr Heidi is the best! She takes the time to discuss any concerns and she is very thorough in explaining what she is doing and why it is necessary. read more

I had the greatest experience! Polite, professional, knowledgeable and the MOST thorough exam I have EVER had. Danielle, my tech (or whatever they're called:) was quick, easy to deal with, explained everything and FUN! Dr. Reitano was amazing. Truly. He was interested in my history to make any connection with my current issues, explained how these issues come about, wanted to know exactly the evolution of my issue (I wear a prism), and explained it from all angles. I don't know how common or uncommon what I have is, so I was stressed out (after all, it's my EYES!!), and he could not have been more kind and warm! Jordy was warm and helpful, as was all the team at the front desk. Seriously, I left there feeling SO much better and having a much better understanding. Fan for life! Thank you very much;) read more

Top notch service! I have had contact lenses for 30 years. I used to see the annual visit to the optometrist as an inconvenient and expensive necessity. With Eye Care Professionals I see a real added value above and beyond just getting my prescription filled. I have seen both Dr. Heidi and Dr. Joe. They are both friendly and take plenty of time to analyze the health of my eyes and answer any questions I have. This time I also purchased glasses and the staff was very accomodating and nice. I also appreciate that they have given me sample contacts multiple times in the past if I needed them to "get by" until my ordered comtacts came in. After four years of treatment with them, I highly recommend you go "see" them! Pun intended! read more

I would absolutely recommend Eye Care Professionals! After an experience in another office where the doctor frightened me with tactics like "you are barely legal to drive without glasses!" in order to up-sell me, I was very relieved to deal with truly caring professionals at Eye Care Professionals who arent interested in selling but are more concerned with taking good care of their patients. Yay for Dr Heidi!!! read more

The eye dr's are nice and thorough and the eyeglass selection is huge with a large array of sunglasses too. my only gripe is they don't carry Wiley X brand of sunglasses. there is always a wait since this place is so popular so make an appt ahead of time. read more

Dr. Joseph Reitano is seriously the best! So smart and up to date with current research and techniques, and caring!!!

I had a great experience with Dr. Joe. He recommended a type of contact lense based on my situation that is literally the best one I have had in 15 years. He really listens to his patients. Jordy is a true asset to the practice. She is helpful and kind and you never leave without knowing everything you need to know. I have been going there over 5 years and would not go anywhere else. read more

I choose doctors after looking at their schools, years of practice, any awards, patient reviews, etc. and have been seeing Dr. Joe Reitano for several years. He is personable and thorough and I never feel rushed. He communicates above and beyond and treats you like you're intelligent, giving you information that you need to take part in your own eye care. He's willing to answer all questions and make sure that you understand his answers and explanations. I'm most grateful to have this doctor caring for my eyes. His staff is friendly and helpful, especially the young lady who works with the insurance, should you need to discuss that with her. I've had a couple of glitches with the eye glass dispensary, but they were solved to my satisfaction. This practice is in a convenient location for me near the intersection of Alma School and Queen Creek roads. read more

My wife and I had a great experience here! Jayson helped us select our frames and walked us through all the options. He was very professional and courteous, not to mention just plain fun. I would recommend this place to anyone seeking great customer service. read more

Horrible, rude, unprofessional experience. no one took responsibility no one apologized, No one even had the courtesy to call or leave a message. Prescribed Contacts not orderd as required. Customer extremely inconvenienced, too many times in such a short time span. They all should be very ashamed of themselves. I filed complaint with insuranc and reported this office. Would strongly never recommend. read more

Tried to set an appointment to get my eyes checked also wanted to get my eye looked at because recently got debris in my eye. Appointments were almost 2 months out. Cannot wait that long. Had to go somewhere else. read more

My husband and I are happy that our doctor recommended Dr. Joseph Reitano at Eye Care Professionals. We very much appreciate Dr. Reitano's expertise, kindness and patience during the eye exam. His entire staff is cheerful and caring. Equipment is state of the art, there is a large selection of eyeware, and the atmosphere is pleasant. Two thumbs up for Eye Care Professionals! read more

The staff was friendly. The wait time was longer than I would have thought. Huge selection of frames.

Dr. Reitano is the BEST optometrist I have ever had and I have been wearing glasses for many years so I have seen more than a few. He is so caring and so thorough and never makes you feel rushed, it is very obvious that he loves what he does and cares about his patients. I have had so many other optometrists who try to rush through the tedious process of choosing which lens is clearer but Dr. Reitano took all the time I needed so that I got the perfect prescription the first time. It is not surprising that he sometimes can run a little late because he is so very thorough and takes all the time you need so that you get the perfect prescription and get all of your questions and concerns addressed. I have been coming here for 6 years and would not go anywhere alse despite the fact I now have a 45 minute drive to get here, he is absolutely worth it! They also have the BEST frames with all the blingy frames that you can't find anywhere else and any designer frame (Coach, Juicy, Jimmy Crystal) you would ever want. read more

I had a great experience here! The front desk staff was extremely sweet and helpful, as was the assistant administering all my tests. The doctor was caring and kind and very thorough! I have RA so I have to get special tests done every year because of the medications I'm taking. He explained things to me that no other eye doctor ever had before! They also have state of the art equipment and were able to perform all the tests right there on site, which also I'd never encountered before. The staff was so nice that they stayed late so I could pick out glasses. They were very nice, patient and kind through the whole process! I absolutely love Eye Care Professionals! read more

Always right on target in getting my fit and glasses right. Have been going there for years, same result everytime