Personal service and attention to my needs. Office staff is very helpful with setting up an appointment last minute.

Doctor Williams is a great optometrist. Knowledgeable and friendly. His staff is courteous and supportive, and know their job. Massive selection of frames for folks who care about stylishness. read more

I love this office! They keep it simple, great customer, care, kind, efficient, doctors that do not make you feel rushed. Logical solutions that work with the patient and their situation. One of the best selections of high-end, designer frames in the valley. Definitely service with a smile. They are so stinking sweet, as a matter of fact, that I don't mind taking a little longer in the office to finish up my conversation with them. Keep up the great work Seville, Eye Center! read more

I cannot say enough about Seville Eye Center! I moved away and still flew back for my yearly appointments. I've now moved back to AZ and can't imagine going anywhere else. The docs are amazing and the opticians are top notch. Randi and her crew are absolutely second to none. Thanks, y'all!!! read more

I've been coming here to this office for several years now. Dr. Giles is very friendly and kind. The staff here is all very nice! They have a great selection of glasses to choose from more than most places I've been. They also make sure you're happy! I left once after getting a new type of glasses (progressive ) and I was having a little bit of issue with the glasses and they asked me to come back in and they fixed everything. Then they called me to make sure everything was still good and told me if anything came up to just give them a call back! Great customer service! read more

just now New Great place for eye exams but their service for getting lenses is terrible. This is my second time ordering lenses from them and they say up to two weeks. Each time I ordered they are never on the time the said latest by. I just called a week later and my glasses haven't even been started. Will not use them again. read more

Horrible patient service. I have always had perfect vision so obviously when I started seeing deterioration of eyesight, I wanted to go to the best of the best. Based on previous reviews, I decided to go to Seville Eye Center. My first visit was about two years ago, and I was given a prescription for glasses. The staff was relatively helpful given this was the first time I had to get glasses. However when I picked up my prescription and attempted to wear them home, barely able to see, I called the office and they told me I would just have to wear them several hours a day to adjust. After about two days of dizziness and headaches trying to wear these glasses, I noticed that the frames were a brand that I had not selected... Turns out they had given me somebody else's prescriptions. No wonder I was bumping into things all day long. Came back for another visit two years later and was given an updated prescription, but came in on three separate occasions to try and look through the glasses and was given zero help, not spoken to by any of the five people sitting around on their computers talking to no other patients just amongst themselves and whenever I asked a question it seemed as though I was a bother. I requested that my prescription be printed out and got my medical records so that I never have to return to this eye center again. Looking for a new eye doctor now. read more

Dr. Giles has been serving my family for years. He is always friendly and thorough with our eye care needs. He's more than just our doctor, he's our friend. His staff is always professional and courteous. Thank you! read more

My daughter was complaining about her sight so we called around and from my dr to reviews all pointed to this place. So glad I found them, since they made my daughter fell comfortable and was able to find a great pair of glasses for her. The selection was amazing. I also had an emergency with my left eye and they were able to see me rather than going to an urgent care. Thankful for Seville Eye Center. read more

I had an accident and had to go to the emergency room to get stitches. Smashed my glasses. I needed to get in to see my optometrist. They said I couldn't get in until August 4th. It was July 10th. I know they are busy but should have some way to help with an emergency. I went some where else. read more

Besides this eye center being 6min away, the staff was great and a big selection of glasses. Both my daughter and I had exams with Dr. Williams. He was professional and my two girls did not seem to bother him as they messed around while I was being examined. He mentioned that he had 4 kids and he knew all about the craziness. After our exams we went into another room where I could speak to someone about my contact lenses and prices with my insurance. I wish I could remember the woman's name as she was super sweet. Anyway, I got all the information I needed and then we went into the eye glasses area where we could try on glasses and discuss prices with another women. No one was ever pushy with purchasing but rather gave me the information needed to make my decision. We decided on glasses for the both of us as well as contacts for me because it made sense with my insurance and went up to pay. Everyone we encountered was super nice and made us comfortable. I'm scheduling an appointment for my youngest just to check her eyes and it's covered by insurance. It's never to early to check them as I've learned with my oldest. read more

Seville Eye Center - Exam room - Optometrists Near Me - Gilbert, Arizona

Everything went well doctors were efficient. The staff were very efficient clean well lit inside and out plenty of parking.

Dr. Williams did an excellent job taking care of my 10 y/o daughter who could not get her contacts out. He met us after hours and took his time to help my daughter feel comfortable. He got the contacts out quickly and easily. I highly recommend this office and Dr Williams. read more

Seville Eye Center - Front of office - Optometrists Near Me - Gilbert, Arizona

My first exam in several years was a very nice experience. The office staff was extremely nice and professional. The visit was very efficient and pleasant and Dr Keiser was wonderful. The gentleman helping with choosing glasses was very helpful and sweet. Being self pay they were very helpful in choosing affordable glasses of which there were many! I would highly recommend Seville Eye. read more

I wouldn't even give them a one star, but was forced if I wanted to write this review. For over a month I've been asking where are my sun glasses ($200 pair + the cost of the bifocals). They were to be fitted with new lenses. They kept telling me the same story for over a week, the next week it was excuses. No return calls from them giving me any clue as to what happened to my sunglasses. Now it's been a month and I want my glasses. Last Thursday I asked the office manager (Patti) to get details. She didn't, nor would she do what was requested of her. No common sense with this staff. I told Patti I fear they're lost. I told her to contact the managers manager and ask, as I'm sick of hearing the same crap different day. She wouldn't do it, she felt it was better to just send an email. I come in and no reply to the email. The. On that day they tell , me UPS lost the gasses. Now we're a month out and no sunglasses w/lenses so I could do my work, and I work outside and I travel a great deal for a living. I've lost work due to this and they act like it's a big joke! From the return of my first pair glasses, I was treated like crap. The woman couldn't find my glasses then comes out to talk to me to ask me why I was even there? I'm here bcuz I've got nothing better to do with my time but show up at your place of business for no reason, she then snapped back we're you even texted that your glasses were even ready? Yes I was and bcuz you can't find them you don't cop an attitude with me! So put the attitude in check! These ppl don't do anything that's asked of them. Then I was told I was being refunded for the lens?! What about my glasses? After 4 days l asked where's that return? Oh I forgot! How convenient, you don't return calls as promised, don't return monies as promised. These ppl don't deserve anyone's business if this is how one conducts business. I told the dr. Since this is his establishment, it's on you to get me another pair of glasses! Watch them not do nothing! (I'll be keeping you all informed)This is what I've come to expect of Seville Eye Center! A huge waste of time, where no one does nothing! You show up pissed, oh they all want to add their two cents. Had to tell them all to shut up, as I wasn't speaking to them nor having a convo with them. They all have lots to say when your screwed and pissed, but nothing as far as getting the situation resolved in a timely matter. One month is not acceptable! Then losing my sunglasses, well that just tops it off! You'd think being in the business you'd get a feeling for when things aren't right, not these idiots! They're only worried about their money, getting back to my sunglasses for over a year I kept bringing them in to stop the lenses from popping out. The second time I bring the glasses in, she tells me that the lenses were never cut right and unfortunately they are out of warranty?! You wait to tell me this? You didn't see it when the glasses came in? No quality control! Too much sun! These ppl are incompetent and stupid! read more

My family and I always have a pleasant visit at Seville Eye Center. They are all courteous, knowledgeable and are very happy to answer all of your questions. I see Dr. Keiser and my husband sees Dr. Williams for our yearly eye exams and we are both very happy with them! The front desk and all the staff are super friendly and polite. It's very clean and on my last visit all the staff wearing masks and practicing social distancing which I appreciate! If you are looking for a new eye doctor definitely check them out! read more

My family has been going to Seville eye center for over 10 years. They are the best! The staff is always kind and professional. We would highly recommend this eye care provider. read more

The entire staff is very nice, helpful, attentive and professional. I recommended my family and friends, who now go to Seville Eye Center. Continue the good work. read more

I have been a patient for years and love it there, however, I started a new job this year, with great benefits, and they do not take my insurance. It is very tiring and time consuming trying to find new doctors who truly care. This is solely about them not accepting my insurance. This seems ridiculous since I work did one of the largest employers in the state. read more

Clean, kind, and helpful. I've never had to wait too long to be seen. It's never stress to come here.

The doctor in the staff was very professional and knowledgeable. I set an appointment that day and got in in the afternoon. Thankyou

Great friendly and customer service oriented office staff, attentive doctors that are generous with their time to ensure questions/concerns are addressed fully, and clean faculty with ample parking. Highly recommend Seville Eye Center! read more

Dr. Giles is amazing! I had something irritating my eye. Dr. Giles met me at his office after hours. He took great care in cleaning my eye out then followed up with me the next day by text. He checked me a week later to make sure everything was healing fine. His was thorough in his diagnosis and treatment. I highly recommend him. I'll refer my friends and family to his office. read more

It's really a shame I have to rate this place one star. The actual optometrist Dr. Williams is amazing, really cool guy and knowledgeable. But the front desk associates really need some training on a lot of aspects. They're rude, incompetent and really just don't care about you if you have any kind of issues. Highly disappointed, I will be going elsewhere because of them which will suck because I really liked the doctor. We asked for transitions on a pair of glasses, did not get what we paid for, went back to fix it and the issues wasn't resolved and were not reimbursed the $120 we paid to have them transition and the lady that fixed our glasses made our pair of glasses worse with scratched up lenses and now the lenses pops out all the time. It's just not worth the hassle with these people. read more

Amazing!!! Everyone here is absolutely kind, welcoming, and friendly. And very thorough! Dr. Giles was very helpful and explained things well. I would highly recommend them. read more

I got glue in my eye and they rushed me in with no notice the physician was amazing and very careful and made me feel less pain right away it was a great experience and I highly recommend them! read more

I've never been seen at my appointment time, or anywhere close to it, usually an hour after. Large selection of frames, however they are considerably more expensive than other places I've been. I usually take my RX elsewhere to purchase glasses. They never have my strength of contacts in stock, and the 3-5 business days that they quote for ordering them is usually more like 7-10 days. Also, they say they'll contact you when they come in, and they don't. They'll claim to send an email, but they don't. I specifically asked for a phone call when they come in. I waited for almost 2 weeks for an order of contacts, even calling a few times during the wait to check. Told they weren't in. Today I get a call that my contacts have been waiting for me for over a week, and that they were in fact there when I called to check. They only thing going for this place is that they are close to my house. The service is lacking big time. read more

I broke my frames and I had just moved here. This place took care of me right away. I called and they told me to come right in. Amazing. They will be my primary care for eye health moving forward. read more

Best. Experience. Ever. Everyone was friendly and helpful. Debbie, the tech I saw was just about the sweetest lady every and I loved chatting with her. I saw Dr. Williams and he explained everything and was personable. Sometimes, doctors can act like they are too busy to really connect, but not at Seville. I found great glasses and it was all within the parameters of my insurance. I would recommend this place to anyone who wants great service! read more

My wife had very bad care here, I went there despite that, with itchy, burning eyes, was given systane which did nothing. Finally went to the pharmacist who suggested another product, completely solved my issues. This place is not worth the money. read more

my partner and I will not be coming back to this location. The front desk ladies were EXTREMELY racist and judgementall like we are still shocked and upset with ourselves for not speaking up for ourselves like we should have. my Insurance was questioned if it's real insurance (this was my third time coming here and they used this insurance prior) AND was asked in a whisper if I could afford $110 payment. So unprofessional. read more

Top notch, in every aspect. I would highly recommend going here if you are looking for a honest & intelligent eye Dr. We came here for my son, as a second opinion and they have much better facilities, staff and customer service than some of the other cheaper options (like Wal Mart or Target) They talked us through what was going on and all options and made it as nice as possible for my little guy. read more

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This is the best Dr's office I've ever been to. Everyone is kind. The wait is short and the care is thorough. It feels like going to see old friends. Highly recommend! read more

The best decision I could have made was coming to Seville Eye Center for my Eyewear needs. From glasses to contact lenses I was able to find the ideal and correct solution to fit the many aspects of my active life. The service received was great from Dr. Williams as always however, it is the support team that continues to astound. People like Debbie who remained patient and reassuring when I couldn't get the contacts out, being that the entire process of wearing contacts was new to me. To Penny, who continues to astound with her honesty when selecting the right frames for the size of my face to her flair for style that keep people asking about my Glasses. Both my wife and I visit Seville for our eyewear needs. read more

Flawless service, conveniently located, courteous, fast, and informative. Thanks! read more

Amazing Dr. And staff!! I will not change. Very thero and profecional and everyone treats you like a friend. Thank you for the great service! I have Dr. Giles. He makes sure you are informed and you understand. The young man that checkes you out and helpers with choosing glasses is very good at what he does. I had a hard time choosing and he gave his honest opinion and he was very cautious about my budget. All in all. A fantastic Dr.'s office! read more

Great staff & Dr. Giles is super friendly and extremely knowledgeable. They also do a great job getting you in and out of there while not making you feel rushed. read more

Everything here is great. Since I moved here, my mom, sister, and I have been going here. I feel like if you have a decent insurance, then the cost for the out of pocket for your glasses, contact lense, and everything will cost you from $0 to about $25. I get my 1 year contact lense supply for $20 out of pocket with the help of insurance. When I got my glasses, with frames and lense, I think I paid about $0~$10. The services are great and I feel like this place has very little wait time. read more

I've seen Dr Williams for the past 18 years He's not only a trusted healthcare provider but a trusted friend. A few years ago I had a rough year health wise which ended with finding optical problems. With the help of Dr Williams my problem was quickly brought under control. The staff has always been extremely helpful and friendly. read more

Fast and organized eye exam and excellent help selecting glasses and explaining options. Will use next year.