Dr Wold is awesome and his staff is just as great. If you have any eye issues, and if you're in the SE part of the valley, this is the place for you. Your search is over. Your welcome. read more

The staff here is wonderful. I usually see Dr. Wold and he is a knowledgeable and fun doctor! Kimberly at the front desk is always helpful with appointments and helping me get on the waitlist for earlier appointments. My whole family and extended family members go here for eye exams. read more

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I want to give this place a better rating because I do like Dr. Wold. He is friendly and nice to talk to. His staff is another story. It took over a month for my contacts to come in. They said they texted me on 8/13. They texted...it said "we will let you know your contacts are ready". 10 days later I called back to find out they have been ready the whole time. Miscommunication, no big deal. Today I go to pick up my glasses and contacts. She handed me sunglasses. I didnt order sunglasses. I told the first lady I wanted the frames from my sunglasses the year before with my rx clear lenses. The lady I was working with (short brown hair, glasses, stick up her ass) was snotty. She said thats what they ordered. I see that. I didnt ask for that. You duplicated the 2025 order. I asked if I paid more for those "probably" so FIX it. Now i have to wait longer for my glasses because they cant get it right. Mistakes happen...but their staff is crap. Rude. No apology for their mistake. This will be my last order with Santan eyecare. If you cant have polite staff I will take my business elsewhere. Also to add - their frame selection is very limited. read more

My family have been a patient at San Tan Eye for 15 yrs. Since Dr. H. retired, they brought in a new Dr. His name is Dr. Brian Watkins. On our first visit with him, he immediately had an attitude, did not introduce himself. Anyway, my daughters RX was incorrect. We went back once the Glasses were filled to let him know that she could not see correctly to have Dr. Watkins revisit the RX that he prescribed and he became very angry and belligerent. He could not accept that maybe he made a mistake and began arguing. We ended walking out of the exam room not getting anything resolved with him. I went to the office manager who new exactly what we needed and she made it right. I can not recommend this Dr. Terrible bed side manner, not professional all. We will not go back. He lost a family that wears glasses and we spend a fortune on new frames every year. Big mistake! read more

Easily the BEST eye doctor I have seen since having a prescription for glasses nearly 25 years ago. He has top of the line equipment for testing that others lack and his staff is fantastic. Most important of all he knows his stuff and is extremely personable. Thankfully he has the equipment and ability to perform more detailed exams. He found some irregularities with my eyes and referred me to a great retinal specialist. Getting on their schedule was a breeze and everything went smoothly with Dr. Wold. Even their eyeglass fitting department is on point. 5-stars for sure and I highly recommend them to everyone. read more

Love this place for glasses - keep going back Crystal is the best. Reasonably prices also

Patient first care is not their priority. My husband has had a stye for 3 weeks and from prior experience we know they typically absolve within 10-14 days. With work travels he was into his third week and it still wasn't much better so I called on a Tuesday, left a message but wasn't called until the next AM. There was an appt available at noon and the receptionist booked after verifying insurance. Then before we ended the call she said she had a message from 'the back' which said they felt the issue didn't warrant an appointment that day and they could see him the following week. Huh? They were told the stye was interfering with his vision and was sore but they saw no urgency even though there was an open appointment available????? Make it make sense. We found another office who was happy to see him same day and they gained a new patient. The stye is infected and antibiotic was given. Patients look for another office. read more

Run don't walk away from this place. Eye visit was ok, but the office staff are misleading, and pushy when it comes to their offerings and products. They even told my mom over the phone that the visit would be covered by insurance. After taking the insurance information, she was charged the full rate for the exam. They even had the nerve to continue to push their glasses after this unexpected charge. read more

First time patient at San Tan Eyecare. The initial visit went well. Dr. Paul was one of the most friendliest doctors I've had. He was very informative and answered all my questions. He didn't make you feel like it was a cattle call. Everyone in the office was very friendly. However, the lower rating is due to followup or lack thereof. It wasn't clear if I had an eye infection or allergy and Dr. Paul suggested I wait two weeks to see if over the counter drops work. After the two week period, I called their office and was told Dr. Paul was in the Tempe office that week and "IF" she could get ahold of him, she'd call me back. It's been a week with no call from anyone at the office. I'm sure glad it isn't serious and I didn't lose my eyesight. read more

This is a very nice practice all the way around. I was able to request an appointment online, as well as complete all of my paperwork ahead of time. The office is clean, comfortable, and attractive. The staff is very friendly and helpful. And Dr. Wold is straight up awesome. Very personable, highly intelligent, and explained everything as he was doing the exam. I'm going to recommend this clinic to my parents. And I really like my parents! read more

I completely understand the whole covid situation but the process of getting into this place for an appointment is just slow and ridiculous they have you going from the front of the building to the back of the building when it's 80° outside and then they check your temperature and it's too high because you are in the sun in Arizona on a 80° day and then they want you to reschedule an appointment after you've already made work arrangements to bring your kid in. Honestly save yourselves the trouble and go somewhere else I've been coming here for a while and after this experience I will not be returning. read more

Hands down the BEST place to go for eye care! My family has been seeing Dr Wold for almost 10 years. He is patient and kind and does and amazing job! Nicole in the office is fabulous along with the Emily and always making customers their priority. I Highly recommend SanTan Eye Care read more

Hands Down one of the best if not the Best. From the Eye Dr to the eye care Team and there ability to make it happen!

I saw Dr Paul for the first time today for an annual eye exam and found him to be very kind and pleasant. He is very easy to talk to, I felt very comfortable with him. read more

Simply one of the best places to go for help with your optical needs. Dr Hostetler and staff are bright, cool, and efficient. Our visit was as good as it gets. Go there! read more

Customer service is friendly and helpful. The doctors are professional and will get you're crooked eyes straight! Love this place. read more

San Tan Eye Care - Customer service is friendly and helpful. The doctors are professional and will get you're crooked eyes straight! Love this place. - Optometrists Near Me - Gilbert, Arizona

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My family was 5 minutes late to our appointment and were told that they could not see us. This is after waiting a month to get in. I am an established patient at this office and have been dealing with rx problems. The front office staff was very rude and not accommodating. It's ridiculous that they can make you wait as long as they want but if you're 5 minutes late they cancel your appointment. I work in the medical industry and this is absolutely unacceptable. My family and friends will not be back to this office. read more

Your office manager, is amazing! 1st step taken was understanding my problem, then Maggie explained what options were available to help find a solution that worked for me. Everything worked out and I'm happy to update my review. Thank you! read more

Worst service ever. Dr Wold is the best. His staff is not. I had been a patient of this office since its previous location and Dr Mackolin in 1992, but I'm finally done. Every year for the past 7 or 8 the office has gotten something wrong with my order, my prescription, or my billing. They never call to check on things, follow up, or work anything out. read more

I have been coming to San Tan Eye Care for many years and I see Dr. Wold. He is a phenomenal doctor and I have nothing bad to say about him. My problem is the scheduling and the fact the front desk makes no effort to fix their mistakes. I had Lasik two years ago and am required to have an annual exam for the warranty. The first year went great, my appointment was scheduled and I got it done. In 2022 I used their online appointment scheduler and got the confirmation it was scheduled. I showed up for my appointment and was told I wasn't scheduled for that day. I showed the lady at the front desk the confirmation and she blew me off saying there was nothing she could do and I'd have to reschedule. The soonest she could get me in was a month later. I again scheduled online after determining what days I was available but of course, still a month later and into 2023. This time I called and confirmed it showed I was scheduled and it did. I show up for my appointment and again, the receptionist is telling me I'm not scheduled. I showed her the confirmation and she blamed it on the online system being new, even though I knew they've had it for a while and the glitches should be fixed. Again she wanted to reschedule rather than try to squeeze me in, pushing my warranty work further and further away. I really like Dr. Wold but will not be going back to this office due to the negligence and uncooperative front desk employees. read more

I have been going to this eyecare specialist for awhile and have had to over look inconveniences in the past i.e. contacts being ordered when they had not been ordered so I had to wait an extended period. And, I still do not believe that they have my prescription correct - so, I decided to give them one more chance before changing providers. And, the decision was basically made for me - I chatted with their apt person earlier in the week and received an apt for the same week - great was happy to get in so quickly. I show up, after leaving work early, getting through traffic to find out they had shifted it to the following week. So, sorry nothing we can do... Changing providers. read more

Great customer service. Helpful with all my questions.

I have been seeing (lol, no pun originally intended) Dr. Hostetler for years and have always returned to him, including while living out of state for a few years. Dr. Hostetler is an incredibly kind and thorough person. He takes his time with you, answers all your questions, and goes above and beyond to make sure your needs are met. In my case, I shared with him that I depend on my eyes a lot. (LOL, who doesn't?) For my job, I do a ton on the computer and I need to also immediately transition to working with people - so I need my eyes (my older eyes) to follow suit. He showed tremendous care for my need and made it happen. I deeply appreciate Dr. Hostetler and everyone at San Tan Eyecare. I highly recommend them! read more

San Tan Eye Care is fantastic! Dr. Wold is great and Nicole and Chase are excellent at helping pick out the right frames. I ordered sunglasses and they came in with a scratch. Chase immediately returned them and had them redone. When they came back they were in perfect condition. Nicole adjusted them for me and they fit perfectly and now I see great! Great place and very friendly, highly recommended! read more

Nice office with a friendly staff. Also, they have a fantastic selection of high end frames. I love my Prada glasses! I saw Dr Hostetler for a updated eyeglass prescription and checkup exam and it was a great experience. He was thorough and friendly. I chose this office because my regular office couldn't fit me in for an appointment for over a month. San Tan Eyecare scheduled me for the day after I called. I would reccommend this office to friends who need eye care. read more

I've been going to this office for about 2 years now and each experience I've had has been a positive one. The staff is fabulous and I've never had a problem getting in for an appointment when it's time for my checkup. read more

San Tan Eye Care - Optometrists Near Me - Gilbert, Arizona

Ive been seeing Dr Hosteller for 35 years!! He and his staff are awesome! I had detached retina's when I was 20 years old and Dr. Hosteller has been checking my eyes since I was 25 years old. He has always done a great job of keeping me updated and my eyes healthy, especially since I became type 2 diabetic a few years ago. I highly recommend him read more

I have been to many eye doctors in my lifetime and Dr. Wold has easily been the best! We will definitely never go anywhere else for our eye needs! read more

I have been going to San Tan Eye for about three years. They are great. Great customer service. I have great confidence in Dr Wold. I would definitely recommend this clinic. read more

I've been coming here for about 2 years now and I love it, I have been seeing Dr. Jonathan Wold and he's so friendly and easy to talk which says a lot coming from an introvert like myself. The staff is also always very friendly and helpful when it comes to picking out glasses or setting appointments. I HATE when I try to see a doctor and they don't availability for a month. They saw me pretty quickly and I had my glasses and contacts a week later. read more

My entire family has been seeing Dr. Wold for several years now, and we are very pleased with the service and support. He's always been great with my kids! :) read more

I have been coming to San Tan Eye Care to see Dr Wold long before they moved to this new office. He is an excellent Dr and the office staff is amazing. Occasionally due to my schedule I have had to see Dr Hostetler, he is also an amazing Dr and very helpful. read more

I have been going to San Tan Eye care and Dr. Wold for 6-7 years now for my annual eye exams. I always enjoy my experience there with Dr. Wold and his entire staff. Everyone is very pleasant and the office itself is nice and runs very efficiently. I would recommend San Tan Care to everyone! read more

The office staff was great, very courteous and professional. The low rating came from the doctor (Hostetler) who snuck in a glaucoma test even after I said I did not want it, and did not want my eyes dilated. If I don't want the test that's how it should be. I passed out in his chair (light sensitive eyes that are dialated with a bright light shined in them), and It affected the rest of my day including not being able to work. read more

Front office staff is incredibly rude. They have no time to fit you in, even if you have an eye infection. First appointment was in 5 days. Then when she asked about my insurance she said she didn't know if they took it, but wouldn't take the time to find out. Even though they were in my network under optometrists. If you're that miserable and lazy, find another job. read more

I have been to San Tan Eyecare 3X and every time it's a debacle with the front desk staff. The doctors are great but it's starting to not be worth going to. I was forgot about in the waiting room for an hour. They got my order wrong and over charged me $200 and was rude on top of that. The only thing consistent about this place is the incompetence of the front desk staff. read more

Moved to Az in May 2015 from Connecticut. Had been going to previous eye doctor for about 20 years. Did research and all indicators pointed here. So glad we chose to become patients of Dr. Hostetler. Have now seen him twice for annual exams. At my first exam it was revealed that my then prescription had me "over corrected". With my new prescription my vision is much better. This year went and there was no change, all good. The office staff and technician are equally as capable and competent as Dr. Hostetler. See you all again next year! Keep up the fine work. read more

We have been going to Santan Eyecare for about six years and we love it!!!! We see Dr. Wold and he is by far the best optometrist we have ever been to. He truly cares about his patients!!!!! The front desk staff is wonderful and friendly. When we picked out frames the optician was awesome and was truly honest about what looked best on us!!! I would highly recommend Santan Eyecare to everyone!!! read more

If you could give a rating of Zero stars I would. This place is awful!! The woman who helps you select your glasses is incredibly rude. My husband and I recently saw them and my husband had asked for his old lens just to replace in new frames. The woman who helped us told my husband, who happens to be a pilot, that she hopes she's never on one of his flights. Really? I paid full price for bifocals because the staff talked me into it. I didn't like them at all and asked to just give me standard lens. I called to ask for a credit and they said NO CREDITS! So you charged my insurance for bifocals and I never got a credit for the difference. We will NOT be going back to this rude and overcharged place! read more

Recently had an appt with Dr Jonathan E Wold @ San Tan Eyecare, the visit went very well. Not that long of a wait, great service by everyone that I met. I would recommend Dr Wold & San Tan Eyecare if you are looking for an optometrist in the Gilbert area. read more