My family has been coming here for several years for our annual eye exams. The clinic is modern,…read moreclean and professional. You are always greeted by their receptionists right away. The doctors here are excellent optometrists. Just be aware that they will always try to sell you on getting retinal imaging which is not covered by vision insurance. I happen to have medical reasons to get this done, but no one ever spends the effort to ask if I would like to use my medical insurance to cover it. If you want to save another doctors' appointment, it might be worth $59, but you may have to demand they submit to you should check your insurance coverages. I decided to save this type of exam for an ophthalmologist for their scope of practice. The lobby has many brand names of eye frames to choose from. Every year I ask if they have "asian fit" options or brands and they have yet to add to their selection. I was told they have some of those brands at the "other" office. When I asked about ordering from the catalog (I happen to know exactly what brand and style would work), they were kindly able to order it for me. However, when I inquired about the cost, it is clear there is a significant uncharge for their "broker" fees. You might consider just ordering the same frame cheaper from many options available online for the exact same thing. You are basically paying extra so you can try it on in person. It is coincidental that it will also be just above what your vision insurance covers. Overall, the eye care that is delivered by the optometrists here is great. I have always received excellent care from them. The extra services and add-ons should be carefully considered for the value if you so choose. Also, this medical complex has becoming increasingly busy and it is often much harder to find parking each year. You might need to allow a few extra minutes to circle around to find a spot so you are not late to your appointment.

we came here last year, had a good experience. But just recently visited for a yearly check up,…read morethey upped their prices on everything. They were so persitant about wanting for me to pay for eye exam out of pocket almost forced. When I said I wasn't gonna pay for it out of pocket because it was yearly check up and insurance would cover it they said they would double the price. Leaving me with a couple dollars for frames, I would still have to throw a couple hundred dollars on just frames. Definitely not budget friendly. Also zero customer service, ladies up front need to work with being friendly. Won't be coming back and won't recommend to anyone.

I would like to share my experience with Queen Creek Eye care on May 14th, 2026. I had been a…read morecustomer of theirs's a few years ago when I needed an eye exam. I was very pleased with the customer service and friendly demeanor. Last week I had my favorite pair of Ray Ban Aviator sunglasses that I had left on my armrest in my car. Unfortunately, the next time I entered my car, I sat quickly on my seat while leveraging my right arm on the armrest. That was the moment I bent the frame of the sunglasses! I tried re-bending the frame and I made it worse. I decided to contact Queen Creek Eye care and asked if they could see me and my bent sunglasses. They said to come on in and let's see what they could do. The receptionist was very courteous and said she would make the Optician aware of my issue. Within a short period of time I was greeted by Alexa with a smile and her promise that she would repair my sunglasses. No more than 5 minutes went by and she reappeared with my favorite Ray Bans and asked me to try them on. They were better than new! They fit me perfectly and I was super impressed with her customer service and expertise. There was NO cost for this service. I cannot remember the last time I received service without a charge. I highly recommend Queen Creek Eye care and I will be a lifetime customer. John K

Went in for medical eye appointment with Dr Reed. He was running behind so they asked if I wanted…read moreto see Dr Elg. Pleasantly surprised. He was very thorough and patient in his explanation of my PVP diagnosis. I didn't feel rushed at all.

Excellent service!!! Su español es muy bueno y de mucha ayuda…read more Los recomiendo ampliamente!

My daughter just started wearing contact lenses last week and needed immediate care. I tried…read morereaching our primary eye doctor, but the earliest available appointment was at 12 p.m. We couldn't wait that long... I then contacted Neighborhood Vision Center around 6:30 a.m., and they responded immediately to my text. She was able to see Dr. Kent Kneip at 7 a.m. Dr. Kent Kneip and the receptionist were incredibly helpful and kind. He examined her eye very carefully and explained everything thoroughly. He truly took great care of my daughter. We need more doctor like Dr.Kent in America. They genuinely saved my day--I was very worried about her eye last night since we are new to contact lenses. We will definitely be switching our primary eye care to this office for future contacts and glasses. I highly recommend this place to everyone. Thank you again so much Dr.Kent. https://www.neighborhoodvisioncenter.com/our-eye-doctors/

They is a 2nd location for the Eye Shop. We are new patients to this practice and we're very…read moreimpressed with the physician. My kids and I made appts to be seen for our annual check. We were not happy with our previous practice in Gilbert and so happy to have found them. The physician, who I apologize I didn't write down her name, and they didn't have business cards yet, is at this new location. She was younger and so patient and kind with my daughters medical condition.

Dr shaver is the absolute best. He is sincerely concerned about your eye health. He goes the extra…read moremile to solve Your problems

UPDATE: Corporate reached out and contacted the location directly. They were able to correct the…read moreprescription on my second pair of glasses at no charge. I truly appreciate both corporate and the local team for stepping in and helping resolve what was a frustrating situation. Thank you! *** I went to Visionworks for my yearly eye appointment and ended up having a very frustrating experience. During my appointment, no one reviewed my prescription with me or explained the lens options. I specifically mentioned that I wanted progressive lenses, and since the price point we were given seemed affordable, I decided to purchase two pairs of glasses--one regular pair and one pair of sunglasses. About a week to a week and a half later, the glasses came in, but they were made with the wrong prescription. They were single-vision lenses, not progressive lenses like I had requested. The woman who originally helped us never went over the prescription details or explained the difference between the options, which could have prevented this entire situation. When we went back to pick them up, the gentleman working that evening was very helpful. It was the end of the day and he was closing, but he stayed to make sure we were taken care of and apologized for the mistake. I truly appreciated his effort. However, the solution required another $140 out of pocket to correct the lenses. If I had known the true cost with insurance for progressive lenses, I never would have purchased two pairs in the first place. At this point, I've spent over $450 and still cannot see properly because I've have to now wait another 1-2 weeks for the corrected glasses. This entire situation could have been avoided if someone had simply reviewed the prescription and lens options with me before placing the order. If there are prescriptions for both single-vision and progressive lenses, that absolutely should be discussed with the customer. Unfortunately, because of the poor communication and the fact that we had to pay extra to fix someone else's mistake, we will not be returning to this or any Visionworks location.

I decided to give Visionworks another try, and that was a mistake. I went in to pick up my glasses,…read moreonly to find out they ordered the wrong ones. After waiting and expecting a smooth pickup, this was incredibly frustrating and a complete waste of time. There was no sense of urgency or accountability to fix the issue, and at this point, I've lost confidence in their attention to detail. Vision care is not something people should have to double-check this hard.

Doctor Williams is a great optometrist. Knowledgeable and friendly. His staff is courteous and…read moresupportive, and know their job. Massive selection of frames for folks who care about stylishness.

I love this office! They keep it simple, great customer, care, kind, efficient, doctors that do not…read moremake you feel rushed. Logical solutions that work with the patient and their situation. One of the best selections of high-end, designer frames in the valley. Definitely service with a smile. They are so stinking sweet, as a matter of fact, that I don't mind taking a little longer in the office to finish up my conversation with them. Keep up the great work Seville, Eye Center!

I visited CLASIK vision care on 12/8 and was seen by Darcy Jones. She and her entire staff did an…read moreawesome job! Not only were they friendly, personable, and professional, but they made me feel very comfortable and worked efficiently. I felt the cost of my glasses was reasonable considering the choices I made to upgrade everything and they were provided pretty quickly. I was told it might be 2 weeks, but they let me know my glasses arrived today, 9 days after I was seen. I've worn glasses for 60 years and have seen a lot of optometrists in that amount of time and I highly recommend Dr. Darcy Jones and the staff at CLASIK.

The doctor was kind and did a great job, and the staff was also friendly. However, as a larger man,…read moreI found the seating options uncomfortable. The chairs in the lobby and exam room where the tech saw me weren't sturdy enough for someone of my size, which made it difficult as I had to stand for long periods. A more robust, armless chair would be a great improvement. The only chair sturdy enough was where the doctor saw me. Unfortunately, they lost my Ray-Ban case, explaining that they've been having issues with the lab. If this is a known problem, I'm unsure why they took my case in the first place. Although they offered me other Ray-Ban cases, none were the size I originally had, so I ended up with a different one. I ordered two pairs of glasses and was told I'd be notified when both were ready so I could pick them up together. When I arrived, only one pair was ready, which was inconvenient even though I live across the street. I think I'm going to try another place next year.

Ugh!!!! I've been coming here for a few years with my family. We come in for our yearly check up…read moreand new glasses. I was in L.A. for work a couple of months back and the glasses I use for working on my computer broke. As soon as I got back I called and asked if I can bring in my Warby Parker frames in to get new lenses or if the frames had to be purchased there. To my delight they said I could bring in my frames. When I brought my frames in they set my order up and shipped them out. They said it would take two weeks, but said it might be sooner as they were coming in faster lately. To my disappointment it took three weeks to get them back. I showed up to pick up my glasses and they had the wrong prescription in them. They then re-order the lenses and ship them out again., This time it doesn't take three weeks. It takes two weeks to get them back. This time they tell me the processing center will not make lenses for my Warby Parker frames. It took a phone call, two orders, and 5 weeks to find out the answer to my initial question was no I can't bring in my a Warby Parker frames. I finally got a pair of frames they would replace the lenses on but it took another two weeks. This was an absolutely horrible experience from a place I've been coming to for years.

Very friendly staff, helped me resolve an issue with grace. They are also very helpful…read moreWith finding you the best price. 10/10 recommend.

I have round glasses where the axis needs to be adjusted perfectly or else I get vertigo/nausea…read more Lenses ended up popping out and these guys took care of it for FREE. Popped them back in for me and in a matter of minutes.

Very friendly people and great quality items. Employees are always willing to work with you…read more Everyone is very funny and this is the only eye doctor/glasses and contacts store I will go to.

I had a great experience at Now Eye See. The doctor was thorough and answered my questions. Her…read moreoffice has a great feel and she is just so matter of fact. Nothing urgent like I had thought. She is very reassuring. I will be going back and have recommended her office to my family and friends.

This office is beautiful and brand new. The location is excellent off Val Vista and Riggs…read more I had a very detailed eye exam and dr took the time to explain things to me, from exam to options contacts, lens, eye health. I really like how detailed she was and i will definitely return in future.