"Eye" had such a great eye experience today. From the front desk to the doctor/techs, their…read moreprofessionalism and kindness really went a long way. Their selection of glasses was extensive and appealing as well. "Eye" couldn't be happier with Chandler Eyecare.

Everyone was so kind. My eye dr was the best. She went above and beyond and explained everything in…read moredetail. I greatly appreciate all of you. Thank you!

When I first started going to Ocotillo Eyecare it was great! I liked the doctors and the folks out…read morefront were amazing. This last time I saw a new doctor. She told me that I had severely dry eyes and I'd have to come back after not wearing glasses and using drops for a week. She also said I have glaucoma and got me a referral for a consult. THEN she said that if I get floaters I need to call 911 immediately and when I asked why she said it's because my retina detached. She also said I have high cholesterol (from my eyes???). All of this was said with drama and also rudeness. For the record, I am 41. Anyway, went back a week later (wore my contacts all week (no I didn't listen) and she said my eyes look MUCH better (uh ok) and she released my new contact prescription from being held hostage. That day I had to wait over an hour for her to see me. Yesterday, I went to the glaucoma consult. The PA was laughing when she got the image results because apparently they get this doctor's wacky consults all the time. My eyes are fine. There is no glaucoma (like at all...not even borderline). There is no reason to be worried about my retina detaching. Anyway, I am a very good judge of character and thought this doc was wrong from the get-go (although, I will admit I just found out my cholesterol is in fact borderline high), so I didn't freak out about any of this. I can only imagine she's going to scare the crap out of someone though and cause anxiety and panic! I will be finding a new eye doc asap and if you're looking for a new doc, don't go here.

After reading Whitney M. and Christine M. review my jaw dropped to the floor. Our whole family has…read moreseen Dr Powell since I can remember. Yesterday my daughter saw the woman doctor and was told the same thing. High cholesterol and her retina's were detaching and to call 911 if she started seeing flashing lights. My daughter, who is 31 very fit and eats healthy, called me in tears. Scared to death that she was going to lose her eyesight. What is going on in that office? We have always absolutely loved Dr Powell. Unfortunately, we will be going elsewhere.

Best eye exam I have ever had. Dr. Lou is very helpful and caring. I needed some extra help in the…read moreoffice and the staff gave me extra assistance and so did Dr. Lou.

Friendly, honest, and great service. Wait time's are limited and definitely accounted for. The…read morestaff really does their best to go out of their way, ensuring that every patient's needs are met. The eye exams are very thorough , in comparison to the standardized "one or two" examination process. They use the latest technology to determine any differences in focal vision. Their contact eye exams are also very comprehensive and they walk you through each step in its entirety. They usually recommend dilation but I would say to skip it unless it's really necessary. I have been coming here for years and prefer this office to the Tempe Costco location! The staff will not hesitate to reach out to the optical department if need be. I had a unique contact lens prescription that required a special manufacturer, and was on back order for 4 months. However, the staff was always very kind about the issue and offered trial Contact lenses to hold me over. In fact, it actually worked out better this way! The gentleman at the front is a true hospitality aficionado. Every time I come in, he recognizes me by name and offers support. That's what I'm talking about! :) Thank you Dr. Lou and Team!

Dr. Falcon is the best! She's is thorough and sensitive to the patient's needs (both wife and I see…read moreher). She likes to run a tight ship (in terms of schedule) and really doesn't like to keep people waiting...and to a great extent she succeeds. She was very honest about whether new glasses would give me appreciably better vision and suggested I wait on it. My wife needed new glasses and we bought them there...the quality was great, the fitting was a good experience. The lobby and fitting area are a basic, but the staff is personable and make the whole thing work. We are happy campers!

Dr Falcon is phenomenal! Not only is she incredibly knowledgeable, but she is compassionate and is…read moreamazing with all ages, including little kids. Her staff is also fantastic! All around, a wonderful office

Another successful and painless annual checkup in the book! Thank you Karla (or with a C) for…read moretaking care of me with the pre-check and ordering the contacts. Dr. Watkins is very patient as always when I couldn't decide if 5 or 6 is better. Thank you again! Until next time!

Neighborhood hidden gem that I wished we learned about years ago. The office staff is friendly. Dr…read more Blaine is great and provides answers that "make sense". They run pretty efficiently (from our family visits) and for my annual eye exam, I was done in about 30 mins. Dilation can still be done but with my busy schedule, I opt for the Optomap imaging and pay a bit more (~$25) as getting dilated & dealing with it all day is no longer doable. We needed to get some prescription sports sunglasses for the runner in the family. They carried a few of the Prescription Oakley of interest so it was good to go in and physically try them on (unlike online). To be clear, they were not cheap, but we reviewed all the options (tint color, reflection, etc...) and I have to admit, they look pretty sweet!!

This optometry office is wonderful and provides a thorough eye exam and explanation, as well as,…read moregreat customer service. Both Dr. Lam and Perkins are great young knowledgeable doctors and their staff is nice and helpful.

Exam was good but the customer service was horrible. never did get the lens i wanted after 3 times,…read morealways a excuse and walked out spending over $700. NEVER AGAIN

Awesome place! Very friendly and always takes care of what I need. The lady at the end took her…read moretime to figure out the absolute best price for my contacts and glasses with what my insurance would cover. Would highly recommend anyone to come here! I also love that they serve coffee/water while you wait!

We will never go to insight eyewear again. Customer service is so horrible it's unreal. Went into…read morean appointment March 25th and received all but one pair of sunglasses 2 weeks later. Called multiple times for the staff to tell me that they take longer to be made. Come to find out after the 3rd call that they needed to be remade since they didn't pass inspection.I get a text that they will be shipping on or before the 29th and that they will follow up with me as soon as they get updates. It is May 11th so I call back to see where they are at since I was told they would be expedited. Guess what the sunglasses were there for over a week and the front desk staff told me I opted out of text, which is a lie. If you want over priced glasses and them to take forever to get to you plus horrible customer service this is the place for you!

I found myself coming here on the recommendation of my primary doctor who wanted me to get more…read morethan just a general eye exam from Lens Crafters. I wasn't sure what to expect here having seen their ads endlessly on tv and passing BDP buildings all over town, including up in Globe. Perhaps I expected them to be franchised and soulless, without any real people or knowledge beyond their slick marketing pieces. Sort of like politicians. It is occasionally nice to find that reality does not match your expectations, and BDP is one of those places. Everybody there was genuinely nice, and I had to do a lot of different tests with more than a few specialists. All of them took the time to explain what they were doing and the results. The docs assistants (who lets face it do most of the work, and are the unsung hero's) were all great as well and deserve a huge thumbs up as well.

I've gone to BDP for many years. I see Dr Graff. I've liked him, even though he rushes me out of…read morethe appointment before I can barely get my questions answered. Last month, I heard about a new light treatment available for macular degeneration. I wanted to get Dr Graff's opinion on it. I called the office several times to get his input on it. Even tho I was assured that someone would get back to me, they never did. So I then left 2 messages on my portal, and still no response. Lastly, I called to talk to the office manager. She wasn't in, but they said she would call me back. I never heard from her. That was the last straw. I cancelled my upcoming appt with Dr Graff and switched to a new retinologist. I will never go back to Barnet Dulaney again. I would like to receive a response from this office. But I won't hold my breath.

I hate wearing glasses. Truly. I just get them oily and have never had a comfortable pair. They…read morealways slip down my nose. So I primarily wear contacts. But, I truly needed a functional backup pair and started hunting around. I knew I'd be paying more for this pair since I've graduated now to progressive lenses. I didn't want to go back to Walmart or Costco or Target, because those glasses still cost a pretty penny and have never been a great fit. The last pair I got from Walmart a couple of years ago, no change in prescription, makes me woozy. Eyemagination had such great reviews here, I decided to check it out. And the instant I walked through the door, I was filled with confidence that this was the place. I was welcomed by Maureen and Stephen right away. After introductions and a nice chat, Eyemagination started to feel like an old-fashioned salon or barbershop, where you've been coming for years and it feels like family. I didn't realize what goes into a proper glasses fitting because, I guess I've never had one! You get your face measured. You get your dominant eye checked, spacing, all angles and nose bridge noted. They have gadgets. It's the closest thing you'll find to choosing the right wand from Ollivanders. I'm pretty sure my glasses chose me. The technicians are part artist, part clinician, part engineer and part designer. I was helped by Maureen, the lovely, twinkly-eyed, warm shop owner. Stephen also joined in, and was sharp, attentive, caring and impressive. The two make an excellent team and they found me a frame I would actually enjoy wearing. When I returned a week or so later to pick up the glasses and get a final fitting, both Maureen and another lovely lady whose name I am forgetting helped adjust things perfectly. Maureen really wants the glasses to fit and feel comfortable and watches you like a hawk to make sure you are truly happy with your selection. My prescription was challenging but she nailed it. My mom's sunglasses look fantastic and I'm sure her regular glasses will too when they're ready. The frame selection was super, even for the lower-priced options. Skip the zoo at Costco, Walmart or Target and swing over to this local business that has been knocking it out of the park for several decades. They are so warm and welcoming, you'll walk away wishing you needed a pair every year just to visit for the company and lovely conversation. Thank you fellow Yelpers! #ShopLocal There's plenty of room for power chairs / wheelchairs.

They were great with my toddler when needing to try on glasses for the first time. Very clear on…read morethe plan, working with my child to see what will fit the best and very knowledgeable about how to fit and work with children who need glasses. This whole process was new for us so it was great to have someone easy to work with, ask questions and make sure we find the right fit.

Let me start off by saying these ladies are soooo patient! I appreciate them looking for glasses I…read morethought I may have left there. I had a terrible day at work and my anxiety was through the roof thinking they may have been lost since I first came here in Oct, 2019 with the frames. They were looking everywhere and went above and beyond. I had my partner go back home to search just to make sure they weren't home.. long behold there were in an old purse of mine! Smh I know! I apologized as much as I could to the ladies. & they were understanding and still found time to laugh about it afterwards with me. Ladies, if you see this.. you are all amazing! Thank you for being patient and remaining kind to me and calm with me, even though I may have been a headache in the beginning!

I recently visited Target Optical and had a mixed experience…read more Dr. Diaz was absolutely wonderful--professional, kind, and very thorough. He made me feel comfortable throughout the entire exam and took the time to answer all of my questions. I truly appreciated his care and would highly recommend him. Unfortunately, the experience at the front desk did not match the level of service provided by the doctor. The two customer service representatives were not welcoming or friendly, and they came across as unhelpful and dismissive. Especially the man, but the lady did not intervene at all to rectify the awful customer service being received. Nor, did she give off a nice or welcoming demeanor as well. It made what should have been a positive visit feel uncomfortable and unpleasant. I hope management takes this feedback seriously, because Dr. Diaz is excellent--but the front office experience needs significant improvement.