I ordered my birthday cake from here and it was DELICIOUS. Mind you, I'm not a cake enthusiast, but this cake made me think twice about that. I got a layered cake (chocolate on bottom & vanilla on top). Both were great. The woman at the bakery was so incredibly kind, jolly, & patient as I fulfilled my order. She answered all of my questions with ease. I wish I remembered her name, as she was truly exceptional. I'm so glad that I chose Walmart to make my birthday cake. I decorated it myself, but they did the hard part, making my part super easy & lifting a weight off my shoulders! read more

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Horrible customer service. Cashier didn't even look at me. Didn't greet me. Didn't tell me what I owned. And didn't hand me my receipt. I literally had to ask for it. And I grabbed my the bag with my items in it myself. read more

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Lots of better selection of meat. They have grass fed lean ground beef! Also Christmas decorations with affordable prices! They even have the non dairy gelato-Talenti. It's so close to my area and so convenient. Not much staff but they have self service counters. Lots of parking. read more

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Very convenient to come here when needed! All the essential items are ready to take care of our needs! read more

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Good morning, I am getting so tired of your employees laziness to not asking if a dog is a service animal. Regular dogs may not be vetted or trained properly. Every time I see a dog in your store I will take a picture and file a complaint with the FDA. I was at 13201 Ranch Road 620 N, Austin, TX 78717 yesterday and I even told the store greeter that the dog entering was NOT a service dog and they did NOTHING!!!!! read more

Horrible customer service. The lady at the front is very rude and honestly the waiting time doesn't make it any better. Been here for 30 minutes and there app is just as bad they won't refund for me a bike even though it hasn't been 30 days. read more

Walmart Supercenter - Department Stores Near Me - Austin, Texas

It's too busy, and the staff is not very helpful or knowledgeable about where things are. Things are not fully organized and it's very busy to the point where it's hard to walk in the aisles without running into people. The checkout system is very slow and the food area is not fully stocked to the items that I personally like . This location is not worth going to very much unless there's specific things that you need that you know they might have. read more

Walmart Supercenter - Inside - Department Stores Near Me - Austin, Texas

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Customer service people are rude. This is the least favorite of the Walmarts in the area. Only reason I go there because I'm in the area but every time that happens, I regret it. read more

Today, my experience was pretty subpar. Mind you, it's POURING rain outside. I run inside, trying to escape, umbrella barely helping... and the door greeter, an older gentleman with salt and pepper hair walks up to me, looks me straight in the eyes, no hello or anything, and tells me not to shake the umbrella on the floor. Sir.... Are you for real. I'm not trying to. I'm just trying to get out of the rain so I'm not soaked. I did my best to shake off the water from my umbrella before entering the store. When I told the guy this, he put up his hands as if in defense mode. What the heck?? Maybe have a mop handy for rainy days like this?? Like, sorry me and my belongings are wet? Then I asked where the baskets were because there was right at the entrance like there usually is. He went to get some, and walked back and held them out for me for take one. I said thanks, twice, and he just stared at me. Nothing. As I was leaving, I purposely went out the other door and walked further, in the rain, to get to my car to avoid him. As I went through the other aisles, to get what I needed, I passed other employees. All of them seemed not in great moods. One guy, I'm assuming a manager (??), flew around the corner of an aisle in which I was standing at the tail end of, barely getting by me without running into me head on, and I heard him on his walkie saying "don't tell me how to do my job, I know what I'm doing" ... I did stare at him momentarily right after he nearly ran into me bc he was power walking everywhere paying no mind to who he ran into. Like... yikes y'all. The bad energy is palpable in there. Do better. read more

I'm thankful for the Walmart app considering customer service at this location is nonexistent. I used to work in retail and I guess things have changed. I walked past at least 7 workers, no greeting or ask if I needed help finding anything. The store was fairly empty so it's not like anyone was crazy busy. I even stopped by the graphic tshirts where two workers were standing, holding a conversation amongst themselves, again, no greeting or acknowledgement whatsoever. They just continued their conversation as if a customer was not present. Again, went to the self service counter (I would have went to an actual cashier but only self checkout lanes where open) no greeting from the employee watching over the counters yet he made sure to keep his eye on me. A simple hi would've been nice if you were going to stare me down the entire time. If you want amazing customer service at this location, please be sure to utilize the Walmart app. read more

The walmart managers at southpark meadows r wortless.thwy dont like to help.i waited 20 mins for someone to unlock a case for me after I talked to manager. All they do is find a corner with other employees and talk bad about other employees..thats very unprofessional. I feel like I know every employees business. read more

Took these nincompoops 3-4 different employees and over 25 minutes just to open a locked cabinet I needed to purchase from. Wasted most of my lunch break on what was supposed to be a quick errand. read more

John from the meat department was a great help to me yesterday. He went out of his was to help me find the ham that I was looking for. They had just gotten a shipment in and it was still in the back. He went in the back and found the one that I was looking for. read more

I've never been a huge fan of Walmart, but after my experience at this store, I will NEVER shop at a Walmart again. The manager literally was yelling and arguing with us, including foul language. An item's price was mislabeled on the display, and they refused to honor the price. Another note, is that the ENTIRE section of products within that display (refrigerated cinnamon rolls, biscuits, etc.) this was the ONLY price tag for 12+ products. Edna at self checkout made us wait 9 minutes until a manager was able to come over, then that manager said a different manager was needed. Then Lloyd came over, already on edge and then escalated to a combative voice-raised argument in the middle of self-checkout. He even accused us of "switching the prices". I have NEVER IN MY LIFE had such a horrible experience at a Walmart or ANY store for that matter. To give you an idea of how their store and displays/prices are set up: read more

Walmart Supercenter - Mislabeled sales prices or no prices at all. Manager Lloyd not only refused to honor price, but chose to verbally accost us. - Department Stores Near Me - Austin, Texas

Wal mart sucks Worst customer service Had to wait 1 hour to send money There's 4 computers Only 1 person working back here This place sucks H‑E‑B 100% better read more

FYI.....If you're in the mood for something different these are available at this location while supplies last. Alligator nuggets & Alligator Filets. I was surprised to see them. read more

Walmart Supercenter - Alligator nuggets & Filet of Alligator - Department Stores Near Me - Austin, Texas

I came in to grab a battery for my son's car, why? Because he's stranded and needs a battery... but, apparently no one can help me?!? They locked the rack at 8:00p and refused to open it, told me I had to come back at 6:00am this is utterly unacceptable!!! read more

Almost impossible to get help when trying to get something from a locked area. Service is always really bad. Employees at self check out are rude and rarely let you use self check out and tell you go to a cashier - the cashiers are really slow and everything takes forever in this store. read more

Worst service of any auto place in town. Bought tires they postponed the appointment, the cancelled it the same day. Rescheduled the appointment, waited an hour for the work to get done read more

Just gets worse. I feel bad for the employees and shoppers here. Every time I go I end up pissed or unhappy or not satisfied at least. We dont go often for that reason but sometimes it is the only option or the one that makes sense. I find I go less and less. While i feel for the employees they are mostly rude or apathetic. The management is a joke and Walmart does not care so nothing is going to change. I suppose to say something nice they have decent to good deals on some things. Movie sales, sewing equipment but I will pay a little more to know there is help if I need it. I know how and why this crap hole of a business stays in business but I dont have to like it. read more

Walmart Supercenter - Department Stores Near Me - Austin, Texas

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This used to be my go to Walmart until they opened the one on Walton Way in Cedar Park. It was a pain finding a close parking spot. They store's merchandise was messy. The employee services were okay, not the friendliest or rude just meh. Let's just say, I was glad they opened one closer to me. read more

I found almost everything I needed and the greeter at the entrance was so delightful! But I had difficulty getting to the garden center. It seemed that the exit that leads to the garden center was blocked off. The cashier was also especially pleasant. read more

In addition to self checkout, today you had to bring your own cart and carry basket into the store. Patrons had to go out into the parking lot to find their own carts. This is just terrible. When I asked a store employee for assistance or to alert the manager. Nothing but an apology. read more

Don't even go to Walmart Austin - Ranch Road 620 N to get any service done. I am outside and is told to go inside. The man inside told me he couldn't help me and to talk to the man outside. Now three more people have been helped before me. Then they tell me that I have to pay for a tires that I bought under warranty. Luckily I keep receipts and now they find me in the system they telling me it's going to be three hours. I ask how is it three hours where I was here before the last three cars pulled up and he tells me in of them was an appointment yet they don't take appointment. Mind you the first Walmart Austin - Norwood Park Blvd I called wouldn't even take my service. If I didn't need a tired before leaving town tomorrow.... read more

Walmart Supercenter - Department Stores Near Me - Austin, Texas

I frequent this location because it's super close to my residence. This location is clean and organized. For the most part, everything is stocked and I'm usually able to find everything that I need. Store associate's provides good customer service. I find it ridiculous that Walmart only has one or two lanes opened no matter what time I go. They have a lot of self check out lanes, which is annoying especially when you have a lot of items. I go to the pharmacy often and the pharmacists' provides good customer service. read more

Walmart Supercenter - Everyone purchased all the Clorox wipes, smh... should've been cleaning! - Department Stores Near Me - Austin, Texas

Easy to find stuff at this store but a point off for rude employees roaming aisles with their pallets with no regard for customers. You really have to be assertive and use your cart to protect yourself since employees will try and cut you off. Otherwise there are tons of good values here from groceries to home and garden so be on the lookout before buying items at more expensive stores. The curbside pickup experience is shockingly good here and puts HEB to shame. Employees are consistently prompt in delivering the order to our vehicle and without fail are extremely friendly. read more

Attn STORE & area Director What's going on here ? Zero carts ? I ask where are they nobody knows I walk to the back room and what do you know they are being used for the store remodel hummmmm I guess there is no regard for the customers who Actually need one ? I asked the three greeters standing next to each other where are they and they said they didn't know ? Asked a manager and he told me staff didn't show up to get them outside. I said to him that's not true. Your people who are working the remodel are using them for merch in the back I walked back and saw it ! He looked baffled ! As a former store manager at Walmart I know what's going on here ! In my store it was a BIG no no to use them in this way as they are for customers only ! this remodel is talking to WAY to long ! read more

If I could choose zero or negative stars I would. This facility is always disorganized and missing so many basic products that even the busy stores seem to be able to keep stocked. From no help in the automotive services when trying to figure out buying tires in store. All the way to the "gentleman" that physically screamed at my family for using a register that had a green light and was functioning. Not sure if this is just the end for Walmart employees being necessary and having the self scanning carts or the organization as a whole. We've watched staples in American fabric take major hits this year telling us no brand is "too big to fail!" Absolutely disgusted with this location. Considering it's in a nicer part of town it is such a disappointment that this is the quality of customer service to be provided. Go anywhere else. read more

I went here to get a dehumidifier that said was available for pick up online. First off, online it said the item was in aisle J 32. There was no J 32 to be found. When I ask an employee he said it only goes up to J 28. When I finally found the right aisle the item was not there even though it said it was in stock. The employee said that everything I saw was all they had. They should update the website more frequently to avoid customers wasting their time. read more

This location is my favorite Walmart. It is big store with wide selection of items. This b is my preferred store for drugstore items and pantry items. The aisles near the makeup and drugstore side of the store are narrow so it can be a challenge to get two carts through. The grocery section aisles are wider. The makeup section runs out of items quickly. Nobo underwear for women are good quality. The knee socks are good quality too, but you must have small calves. They are tight and do not roll down. The deli has a good selection of meat and cheese at good prices. I personally do not like the generic Walmart grocery items. The quality is not as good as other grocery store generic items. Finding an employee to ask for assistance can be difficult. Self checkout is a nice option and I prefer it when I have small amount of items. The bathrooms are not very clean. Be prepared to show your receipt on way out. The gentlemen scans your receipt before you can leave. read more

I want to shout out Lloyd in the auto care department. He worked quickly and efficiently and it seemed it was only him and a few others. He has great customer service! Yall are lucky to have him on your team. I came in for an oil change and it only took roughly 15-20 min. Very fast and affordable! read more

This review is for the Wal-Mart's auto center only. They were reasonably friendly and saved me a chunk of change when I had an oil change, air filter change, and a lube job. The caveat is, it's first-come first served and even getting here at the opening resulted in three people being in front of me in line, probably having waited for the store to open. That's OK, there's no reservations...but it took 45 minutes to serve those three people to get to me! Yikes, I understand waiting but this ain't Franklin's BBQ...after that it was several hours' wait, which I spent getting breakfast and touring Wal-Mart's vast collection of pet food, cheap frozen goodies, and auto parts. So, if time isn't a major factor in your decisions, come on down and drop your car off! :-) read more

Walmart Supercenter - The auto service price board. - Department Stores Near Me - Austin, Texas

Just curious who the genius is who thought that putting all these self checkouts was a good idea? This is the worst shopping experience I've ever experienced. Customer service was bad before now it's terrible. read more

We made an appointment for my car to get new tires, they said it'd be an hour and a half wait, we were chill about it. Then the 2 hour mark hit... then the 2 and a half hour mark hit. I understand these things take time but there's NO WAY they spent the entire 2.5+ hours working on my car. It seemed like there was no sense of urgency, it took another 15+ mins to get my key back. I guess it's true you get what you pay for read more

If you dont trust customers in self check out then you should go back to the old way. Self check out at this location you have the employees literally breathing behind your neck it is uncomfortable and really wierd. Another thing i always come here to buy infant formula when i go ask someone in electronics to unlock the shelf she does it and i pick it my self and then when im done shopping i pay for it , Well this time i went this white lady from electronics with colorful hair said i had to pay it in electronics even though im not done shopping. I dont know but i dont think anyone will steal milk it is very unpleasant that i had to encounter that situation and very frustrating, Im never shopping at this walmart location ever again. read more

The ladies restroom did not have any hooks inside ANY of the stalls. One stall was occupied but I checked the other 3 stalls and none had a hook for handbags/purses so I'm assuming the stall occupied that I didn't check did not have a hook either. No one should have to put their handbag on a nasty, public bathroom floor! Unacceptable! The store layout is strange and the parking lot is very run down. The entire store looks outdated. read more

Well its a walmart.. it used to be better but now I feel as if its gone down hill. The employees are rude and the parking lot is always messy. Thats not to say its all the stores fault. The demographic of the area have changed.. read more

Walmart Supercenter - cars parked in a parking lot - Department Stores Near Me - Austin, Texas

ABANDON ALL HOPE, YE WHO ENTER HERE. That's it! I'm done! Cutting the cord! This place is a joke. I walked in Saturday around 5:25. Hooked up their photo software to my phone and ordered a 5x7 print. The ticket printed and said it would be ready by 6:27. Cool I can get my grocery shopping done at H-E-B and come back. I get to the photo department around 6:50. I figure I'll walk in, pick up my print and be out of there in two minutes right? After all my ticket says ready at 6:27 right? WRONG!! When I got there no one was even in the photo department. I had to walk around and find someone and asked if anyone was even working the photo department. The guy said he was working both electronics and photo and he would be right there. About two minutes later he came back. There was a couple ahead of me waiting for their photos. Turns out they hadn't even been printed yet! So the guy prints their stuff then goes to help a guy looking for a camera. Meanwhile the prints are done and the machine is going beep beep beep beep beep beep beep for who knows how long. Welcome to hell. Finally the guy gets his camera the couple get their prints and now nearly 10 minutes later it's my turn. Same drill. My print hadn't even been printed either despite the note on my ticket saying it was supposed to have been ready 35 minutes earlier. So the guy changes the paper in the machine gets the process going and tells me he'll be right back. Sure. My print is done and once again I return to the 9th level of hell listening to beep beep beep beep beep beep beep beep beep beep beep beep beep with the guy who said he'd be right back nowhere to be found. At that point I walked out hoping my ice cream that I bought at H-E-B hadn't turned to soup. But wait! This story only gets better! When I got home and put away the groceries (did I mention I bought them at H-E-B?) I called this crap excuse of a store to speak to a manager. Option 0 on their phone menu is to speak to an associate. Well I pressed zero and that phone rang and rang and rang for 5 minutes I kid you not and no one picked up. I remember having similar experiences at the Walmart near Four Points and that thing got shut down. It was a mess. Nobody gave a crap and it was continually understaffed. I was glad to see it go. Hopefully this pathetic excuse of a store will suffer the same fate for the same reasons. Walmart: just say no! read more

DO NOT ORDER PICKUP AT THIS WALMART LOCATION. I spent $100 and took 20 mins out of my day to order the items I need. They immediately took the money out of my account once the order had been placed. The next morning, I received an email from Walmart stating that my ordered has been cancelled and that I would need to wait 2-4 business days to receive my refund. I'm appalled by the fact that I'd even have to wait to be reimbursed when a big corporation such as Walmart has billions of dollars and plenty of workers to do their job when they'd rather be lazy at their stores and make excuses. I called a Walmart representative to complain and he had no other options in which I could receive my $100 back quicker than 2-4 business days, and the only other option was to call my bank and ask for my funds to be released earlier, which is not promised to me. Just another reason why Walmart sucks, they're employees don't give a rats ass about their customers, and will do anything to make a quick buck in whatever way they can. I'll take my curbside requests to HEB from now on. At least they provide good service and value their customers time and money. read more

I literally never write reviews but lady working the deli not sure her name she was missing a few teeth was EXTREMELY rude and condescending talked to me like I was 2years old I asked for tenders and was going to get more stuff and she turned her back and walked away before I could order anything else read more